Sync AV on Multiple FIOS Cable Boxes??

I am trying to set up multiple cable boxes in different rooms that are near each other, so that when I want to display different programs in different rooms, I can, but when I want to have the same program running on all boxes, they will display the program in perfect sync with each other. What I am finding is that, sometimes they are in sync, and sometimes they are off by 4-5 seconds. All FIOS boxes are running cable to the box with HDMI to the viewing source. Any ideas of how to fix the out-of-sync issue or otherwise accomplish what I am trying to do? Thanks!

I'm not sure how Verizon can correct this issue.
Delays can be introduced by hardware utlization (DVR with only 1 remote is going to react differently than with 4) or network delays (type of coax, length of run between remote and VMS).
I had a similar issue with old DVR and STBs. DVR would buffer the signal as it was recording and playing.
Not sure why Quantum shouldn't be any different.
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FIOS Cable box

I currently have FIOS in my home, but I hate paying rent on the box forever. If I purchase a Verizon's FIOS cable box, HD version, would it work in my home ? I heard it needs to be activated ?

Telcoguru wrote:
Verizon currently only leases these boxes. You can not buy one.
And Monkey68 before you say you can get one on EBay - those are most likely stolen and will not be activated by Verizon.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

FIOS cable box Error

I have a fios box - motorola QIP2500-3 - and the display says "Err4". I tried turning it off and on as well as unplugging it but the error wont go away. What is this error and how do I fix it?
Thanks!

http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Boot_Error_Codes
Eb 04
Flash programming failed
After software object download complete and FP is displayed
Contact headend operator
That is an eb code, yours is an err code, which is probably just an updated boot error code, in either case it may not be one you can recover by yourself. you can try to verify that you don't have anything obstructing the flow of data communications between that box and the fios network, meaning re-tighten the coax cables and verify that you're getting a signal in that room (maybe bring a working box over to make sure that room isn't dead) other than that though, if you verify that you're getting good coax communication then you may be ready for a new cable box.

FiOS Triple Freedom and cable boxes

I was under the impression(From talking to the local seller) That the bundle would be 99.99 for the 2 years and they would not charge me monthly for the 2 cable boxes I origanally said I needed. That this would be included. I have been being charged and I was wondering if I just mis-interpreted. I just want to be sure before I call, does nayone have a clue?
Thanks

I guess it would depend on whether there was some special being offered in your area. The standard package is for the Triple Freedom to include phone, internet, and TV, but no STBs are included in that package. I have the Triple Freedom on a two year plan and I pay separately for my STBs.
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.5.0
Keller, TX

Remote doesn't program with TV, help using cable box volume

Hello, I have just had Fios installed in my home and my remote is not able to program with my TV. I have a Magnavox TV and it is old, The installer said that my TV is unable to be programmed with my remote which is why I am here. I have tried every opion in the Control manual to no success. The remote I have is a VZ P265v2 RC and the code for my TV brand is 222 (which doesn't work). I can live without the power opion and the others that come with it, but I need the volume to work since I do not have a remote for my televsion. So my question is, is there a way I can have my remote just use the cable box itself as a volume control without it being programed to the TV if you understand what i mean.
I apologize for the horrible sentences grammar and any confustion, I don't exactly know how to exsplain what I want. I know the Cable box has its own volume setting and the TV has its own volume setting, I want to be able to just use the cables to adjust the volume with the remote.
~Edit~
I have found the opion I want to use in the Audio settings called "Set-Top Box Volume", now is there a way I can bing this opion to my remote volume keys so I dont have to go into the settings each time to adjust the volume

It is set to variable in the audio option, and I assume its using Coax or component cables to connect the STB to the TV since the installer did it himself, and I honestly don't know what those are. I have a wire from my wall connected to my box and then the box is connected to the TV.
I also have multiple other boxes in my home that was just installed as well, and were able to be programmed for the TV using the remote, and the volume controls the actual TVs volume, not the STB volume which is in the opions. Thats the volume control in which I want to use//the only one I seem to be able to use via the control but its only accessable threw the opion and its quiet inconvient since differnt channels seem louder and quieter then each other.
So same question stands, is there a way to use the volume buttons on my Controler to use the STB Volume not the actual TV's. It is current set on variable, not fixed and still no go. And once again I have tried the command codes to program the remote and doesnt work, even tried using them all via pressing the <OK> and the FIOS TV buttons then holding the PLAY button for quiet a few minutes and still a no go.

How to hook up a magnavox dvdr to fios dvr box?

Hi, new to the forum and tried to find the answer... but can't quite find it. I have a cheapy magnavox ZC320MW8. I don't care at all to use the recording function. All I want to do is play the kids' DVDs. I'm not up on all the technical terms for various cables but I've tried using an s-video cable and also the one with the 3 different plugs on it (red, white, yellow - not sure what that's called).
I'm also at a disadvantage as the player was a floor model so we got no manual or original remote.
The TV is not HD - it's an old Zenith (I can post the model number if that helps but would need to putt the TV out to get it). I have the remote for that and for the Fios box. I'm not sure what buttons to select (DVD, AUX, etc) to get this to work.
I think I've read that the S-video cable needs to go from the 'video out' port into the s-video port in the Fios box. Is this correct? Do I also need the other cable (for audio?).
Sorry to seem such a Luddite. One of these days I'll have a bit more cash and be able to upgrade to some quality equipment!

You could hook up the cable box using the the coax cable (going from rf out on the cable box into the TV and changing the TV to channel 3 for FiOS) then hook up the DVD player using the existing red/white/yellow cables.

Splitting for Cable Box and Router

Okay so heres the situation. Right now in my room there is only one cable connection in my wall. That was used to connect my small TV box (not the huge HD box, just the secondary ones that get put in several rooms) so I could watch FIOS in my room. The router for the wireless in my house was right down the hall plugged into the wall and running smoothly. Now i would like to bring the router into my room, except there is only one connection. I have a splitter from verizon, and have tried connecting both the cable box and the router using it. The cable still works perfect when i do this, but the router only turns on and wont allow me to connect to the internet. I have tried resetting it and everything, but nothing works. Is there a reason this isn"t working, and any solution?
Thanks,
Jason

jay5w wrote:
I have a splitter from Verizon, and have tried connecting both the cable box and the router using it.
Are you sure that is a Verizon supplied splitter and not one the installer might have removed from a prior cable installation?
Verizon uses MOCA between the ONT and the router and between the router and the STBs. MOCA operates at frequencies over 1Ghz and requires splitters rated to 1Ghz. If that splitter is not rated 1Ghz, it won't pass the MOCA signals.
Check the splitter. If you don't see any rating on it or it is rated upto 850Mhz, you need to replace it with a 1Ghz splitter.
If it is rated 1Ghz, then this isn't your issue.
What happens as a test if you leave the router where it is at and install the splitter in your room, leaving one tap empty.
Do VOD and widgets work on your STB? i.e. can your STB get to the router through the splitter?
Try both taps. One or both taps on the splitter could be bad.

Connecting Panasonic HD TVs to HD Cable box

I have 2 HD Panasonic TVS. I have tried to connect them to a Verizon 6200 Cable box. This does not have a DVR. When I connect using the HDMI connetion there is no picture or sound. If I connect these TVS to a HD CAble box with multi room DVR they connect.
I have contacted Panasonic and Verizon and have received little help.

dacount wrote:
I have 2 HD Panasonic TVS. I have tried to connect them to a Verizon 6200 Cable box. This does not have a DVR. When I connect using the HDMI connetion there is no picture or sound. If I connect these TVS to a HD CAble box with multi room DVR they connect.
I have contacted Panasonic and Verizon and have received little help.
This post belongs in the FiOS TV Technical Assistance board, but I will reply.
Need more information on your setup. What is your DVR box model?
Have you tried the 6200s with component cables? If so do they work?
Are the 6200 doxes connected directly HDMI to the TV?
I have heard of issues with HDMI and QIP-6xxx series boxes, and much has been done to resolve these issues with upgrades and changes to the img software. If you must have HDMI and the DVR is the QIP-7xxx series, you may want to see if you can get the QIP-6200 boxes upgraded. But it may be difficult to get both boxes replaced if component cables work.

Cable box turning itself off

A few times per night my cable box just randomly shuts off for no apparent reason then when I turn it back on it I get the FiOS loading screen. This is frustrating because many times I am in the middle of recording something. A lot of times I will be scrolling thru the guide or my DVR when it happens. Does anyone else get this or know what causes it?

Have you tried to power cycle your STB. Unplug it for 30 sec and re plug it in?

There is no album artwork in the Multiple items information box for all albums

I have iTunes 10.0.5 and all my album artwork is present but when i bring up the Multiple item information box by clicking on an album there is no artwork there?
but there is artwork on the actual album. im wondering if this is why when im uploading music to the internet using FTP transfer the artwork doesnt come up next to the song name. It does with some and with others there is no art.
All the songs have ID3tags versoin 2.4 and have been converted to a MP3 file but still doesnt work.
Check this image to understand what i mean more.
So from the right itunes is showing an album with the album art, in the middle is showing the Multiple items information boc and on the left its showing my FTP with albumart work showing and some not showing?
PLease can someone help

*Why is artwork not showing on my iPod when it's there in iTunes?*
iTunes will display a cover in many of it's views provided at least one track from the album has embedded artwork. The iPod appears to load only the artwork from track one to create the cover flow and album views which means that it can sometimes fail to display art for albums even when you can see the art in iTunes. Further, when tracks are played on the iPod, artwork is displayed if and only if it exisits in the currently playing track, so track one may show art while track two does not.
*How to find tracks without artwork*
To find all the tracks without artwork so that you can update them you can try http://www.stum.de/itunes-find-tracks-without-artwork/ for Windows or http://dougscripts.com/itunes/scripts/scripts13.php for Macs. If you're using Google or other FWSE to locate suitable images they should be jpg's and ideally square, 320x320 pixels or above and borderless to give the best results in the various menus. If you have artwork for some tracks of an album, but not others, select a track with artwork, right-click (Option-Click for Macs) on the art & click copy, then select all the tracks of the abum, use CTRL-I or Option-I to *Get Info* and then paste the image into the artwork box.
*Rebuild artwork cache*
Sometimes the artwork cache becomes corrupt and fails to show correct artwork, even when this is properly set up in iTunes. To rebuild the artwork cache, connect your iPod to iTunes. Locate the iPod in the Sources pane on the left-hand side, then select the Music tab. Remove the tick from *Display album artwork on your iPod*, sync the iPod, reselect the option & sync again.
tt2

Error message AE5 in cable box?

Cable went out on oll three tv's, there's a message on a black screen that says 'if you want to watch Verizon Fios, press menu, otherwise turn off TV.', but when we press 'menu' on the verizon remotes, this appears on the cable box where the channel selectionhad been: AE5. Can anyone tell me what this means?
Thanks

I'm seeing the same thing. While watching TV, picture and sound died and all boxes showed AE5, came back briefly after several minutes, then went back to AE5. After 10 minutes or so, I tried unplugging the power cord, then re-plugging. The box went through its diags, then came up with a display of "----" with picture and sound that appeared to be channel 2. I then tried hitting the channel up button and the box turned off. I hit the power button and it comes back on with display "----" with no picture or sound.
I tried the same process with the DVR box (power cycle, etc.). When I hit the power button now, it just shows a logo on the screen with the message "Starting Up... One Moment Please." This message remains many, many moments later.
So Verizon, can you tell us what's going on here?

Need troubleshooting manual for Motorola DCT700 cable box

our cable has been out completely for 2 days now regardless of my multiple calls to customer service or the multiple "pulses" sent to our box. Internet is working fine, just NO tv channels at all. With kids out of school for another week, this is NOT going very well.Everything is connected fine, was working 2 nights ago but yesterday morning nothing , and today nothing.So, I'm wanting to troubleshoot the cable box, but NONE of the manuals are actually available through any of the page links.

atierney wrote:
our cable has been out completely for 2 days now regardless of my multiple calls to customer service or the multiple "pulses" sent to our box. Internet is working fine, just NO tv channels at all. With kids out of school for another week, this is NOT going very well.
Everything is connected fine, was working 2 nights ago but yesterday morning nothing , and today nothing.
So, I'm wanting to troubleshoot the cable box, but NONE of the manuals are actually available through any of the page links.
Apologies. I wasn't able to locate your account information using the e-mail address that you registered with in this forum.
Please send me via PM (Private Message) some account information (name, address, phone number on your account) and I can look into this further so that we can get this resolved. Thanks.
Private Messages (PM’s)
You can click on my name (ComcastTeds) and scroll down to a link that says “Send this user a private message”.
At the top of each Forum page you will see a small envelope
This is the icon for Private Messages, referred to as ‘PM’s’. A Private Message is a way to communicate in private, to another User, Moderator, or Administrator out of public view in the Forums.
The gray envelope icon will have a number next to it if you have any new messages waiting.
To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.
Below is a link to the Motorola DCT 700 manual that may assist in the meantime: https://digitalnow.comcast.com/Contents/DCT700-DTA_Support%20082908.pdf

Online access, Cable Menu & Cable Boxes

My comment is related to Verizon's online account access. I do everything online and Verizon's online account access if by far the slowest and has the most issues. I have used multiple browser types and always experience issues. Are these issues a common concern and being worked on?
I also find the cable Menu is constantly changing (at least a few times a year). Is this going to be kept consistent at some point so it is more user friendly?
These 2 issues, in addition to previous expresses issues with Verizon cable boxes I am hoping to see some resolution for such an expensive product.
Verizon has been good about giving me valued customer discounts but without these discounts and combined with my expressed issues I am not sure I would continue my service.

is there any way beyond ethernet cable, to extend my airport extreme coverage to get to an airport express that is beyond its coverage?
Assuming that the broadcast power of the AirPort Extreme is at the default 100%, there is unfortunately not much that you can do other than minimize obstructions in the signal path, or change the location of either the AirPort Extreme, AirPort Express, or both.
Here, I am assuming that you want the AirPort Express to "extend" the wireless signal.
If it is not possible to relocate the devices, and you cannot run the Ethernet cable (by far the best solution), you might want to try a pair of Ethernet powerline adapters to send an "Ethernet" signal over the existing AC powerlines in your home.
Since powerline is always a bit "iffy", it would be a good idea to understand the store's return policy in case things do not work out as hoped.

Must I disconnect my cable box to use AppleTV?

I have just purchased an Apple TV. My television has an HDMI port that is currently used to connect my Moxi Box. May I use a duplex connector or must I dissconnect the Moxi Box?

If your TV only has a single HDMI port then yes, you must unplug the cable box if you want to use the Apple TV. You may want to consider purchasing an HDMI switch. Such a device has multiple HDMI inputs and one output that connects to your TV and you can switch bewteen your cable box and the Apple TV. Of course you could also consider purchasing a new TV with more than one HDMI input.
Common sense applies here.

Cable boxes keep freezing up when surfing

Cable boxes keep freezing up when surfing, have to unplug to reset, delay in response to entries cause wrong entires i.e. enterin 212 but the two does not show so you press it again and again next thing you know you have 222212 instead of 212. COMCAST does not provide an email address for its customers to file complaints because they do not want to get them...Had to try multiple account names before I found one that was not taken...

If you look around the forum, you will find a email address to send to. Also on the forum, you can post your issue and someone from Comcast will followup, you can do a online chat if you don't want to call.
Pretty much if you email, they will just call you back anyway so they can confirm your identity, since it's easy to spoof someone's identify to get into your Comcast account and make changes. Identify theft runs rampant these days using email.
The Comcast team has been notified and will followup, expect a response here by tomorrow.

Sync AV on Multiple FIOS Cable Boxes??

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