Sync, Backup, iTMS, and Safari are all acting crazy... gah!
So many things aren't working and I have a sneaking suspicion that it's related to Keychain. In a nutshell:
Backup: bottom of main window in Backup says I'm in Trial Mode, limited to 100 megs, hasn't successfully completed a backup since November 4th, the error message says
"Transaction failed for unknown reason (100), Unable to complete backup at this time."
Unable to restore, says "Restore cancelled, Unknown destination."
iTunes: I can browse the iTMS and my already-subscribed-to podcasts update, but I am unable to purchase new songs or subscribe to new podcasts. I get an error message that says: "We could not complete your iTines Store request. An Unknown error has occured (-9813) There was an error in the iTunes Store. Please try again later." I can not sign in to the iTMS.
Sync: Locks up System Preferences and I have to force-quit.
Safari: I get errors when I go to Apple's website and my personalized Google page pertaining to the signer of the certificates is unknown.
.Mac Preference Pane: System Preferences locks up when I click on "Sync" tab, I have to force-quit, when I click on "iDisk" tab, I get this message: "There's a problem connecting to the iDisc server at this time. Please try again later. You may continue to work offline on your local iDisc."
Here's what I've tried to fix these problems:
I've tried to repair my Keychain - I got a message that said it was fine. I dragged my Keychain onto my desktop and restarted, no change. I've verified my .Mac password, I've rebuilt my permissions, I've followed the links sent to me by Apple Tech Support (none of which were pertinent), I've gone through all my logs looking for error messages and found nothing more than that (-9813) error, I've sent 10 emails to Apple asking for help and received nothing more than links to unhelpful articles and recommendations to try things I've already tried (and told them I'd already tried, by the way.)
The iTMS gift card my wife gave me is useless. Backup and Sync are inoperable. I'm really frustrated.
Does anyone out there have any idea what I can try next?
iBook G4 640 MB DDR SDRAM
So here's another thing I tried to do - I re-installed the Security Update COMBO. Didn't help.
I also forgot to mention that I have two accounts on my iBook - one for home and one for work. I'm not sure how Keychain interacts with multiple accounts.
Similar Messages
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Went to use my contacts and they are all gone! Changed iCloud accounts on Saturday, performed a backup and then synced my music only on iTunes via a PC. How do I find out if my contacts were really stored on iCloud? If so, how do I get them back?
Log into icloud.com and then click on the Contacts icon. If the list is empty, then it's gone.
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I sent in my iPhone 6 for repair. I used restore on the loaner phone I was given, and the contacts, texts, reminders, and Safari pages all showed up. My phone is back, and when I used the restore function again, those items are missing. I do not use iCloud because I have no wifi at home, limited data available for regularly backing up, and I have a 64GB phone and don't wish to pay to upgrade from the 5GB iCloud storage. Am I doing something wrong? It worked so seamlessly on my loaner phone that I am completely stumped as to why it will not restore those items to my original phone again.
The iphone is designed to be synced to your computer or cloud service. Your contacts should be in whatever program/service you have chosen to sync.
If you have failed to do this, then they are likely gone. -
The App store, FaceTime, iTunes, Safari and Camera are all missing from my iPad. Restrictions are not enabled and when they are those applications are grayed out. I have tried everything but restoring my iPad to its orginal condition. What do I do?
todaywillbegreat wrote:
''' I have tried everything but restoring my iPad to its orginal condition. What do I do?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
I restored my iPad 2 from the iTunes backup but my music, audio books and iBooks are all missing. It seems only the Apps were restored and settings. Anyone else had this problem?
Oh and the bizarre thing was that when I opened iBooks for the first time after the restore it showed all the books in the open collection and then they vanished in front of my eyes!
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I did a sync in itunes and now almost all of my songs have disappeared from my itunes library. I'm sure they're in the cloud, but what if I want to play one on my computer? How do I find them?
- Try resetting the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next, restore from backup. -
I connected my ipad to my computer to sync my photos and it deleted all my apps, they synced back on to my ipad but all my Noteshelf apps items were deleted, how can I get these back?
What do you mean " back up my photos or Apps"?
The photo sync is one way - computer to ipad.
You can transfer itunes purchases. Without syncing: File>Transfer Purchases
Copy everything from your backup copy of your old computer to your new one. -
I have a serious contacts redundancy problem.
First I have multiple email account formats,e.g., 2011 MacOutlook, 2008 Entourage, 2007 Window Outlook, iPhone Exchange and these are all connected to the same account. The problem is I had up to 15 contacts for the same person.
I deleted the Entourage contacts as that seemed to be the program that was causing the problems. When I synced this morning, now all my contacts are gone from every where.
How can I restore to my last back? If I restore, it will ask to restore to the back that was just made… which has no contacts?
Help would be greatly appreciated !!I have a serious contacts redundancy problem.
First I have multiple email account formats,e.g., 2011 MacOutlook, 2008 Entourage, 2007 Window Outlook, iPhone Exchange and these are all connected to the same account. The problem is I had up to 15 contacts for the same person.
I deleted the Entourage contacts as that seemed to be the program that was causing the problems. When I synced this morning, now all my contacts are gone from every where.
How can I restore to my last back? If I restore, it will ask to restore to the back that was just made… which has no contacts?
Help would be greatly appreciated !! -
hi, my firefox and safari are both having difficulty loading certain parts of web pages. previous to this my firefox would freeze and state that a script was not responding. i would stop the script and reload the page and everything would be fine. now though the pages just load very very slowly or load leaving out certain pictures and video content. i've tried clearing my cache's and cookies, resetting my browser etc, but it seems like its a system issue as both safari and firefox are having issues. i've run Avast to screen for malware and it came up empty. any suggestions?
10.4.8's been a pain for Networking... not sure of all the reasons though, or whether all the complaints might not be MS working around Bugs/Non-compliance, but at this point I think you should get Applejack...
http://www.versiontracker.com/dyn/moreinfo/macosx/19596
After installing, boot holding down CMD+s, then when the prompt shows, type in...
applejack AUTO
Then let it do all 5 of it's things.
Fixes a lot of problems, and besides, if your Mac ever gets to the point it won't Boot... this is a life saver!
After you run that... let's see where we are.
BTW, several ISPs seem to have trouble with their DNS Servers lately, might try these insead...
208.67.222.222
208.67.220.220 -
The number of contacts on my Macbook,iPhone and iCloud are all different. So when i tried to import contacts which i thick are called vCards from my address book on to my iCloud through the options menu on icloud a message came up saying "invalid vCards"? Any ideas? Really want to get this sorted if i could
CheersWelcome to the Apple Community.
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
This user tip might help you understand how accounts work with Address Book. (25) -
How do I
"import" and
"sync" my
"google" and
"safari"
"bookmarks"
to my new "iPad"
from my "macbook"?
Is There A Way I Can Use a "Stylus" With My New "iPad"
I've Got "Mobility" "Disabilities"?
<E-mail Edited by Host>You can use iCloud to sync your Safari bookmarks between your Mac and your iPad.
Instructions here > Apple - iCloud - Learn how to set up iCloud on all your devices.
Personally, I like the Wacom stylus for iPad > Amazon.com: Wacom Tech Corp. Bamboo Stylus for iPad/Tablets: Computers & Accessories
And try the accessibility features on your Mac. Open System Preferences > Accessibilty
Apple - Accessibility - OS X
I just noticeed on your other thread you mentioned that you've had your Mac for seven years so iCloud for syncing bookmarks may not be an option for you unless your Mac at the minimum is running v10.7.5 with at Safari 5.1.1. See, "Bookmarks" > System requirements for iCloud -
why some iphone 4s has korean letters at the back and not the same with the most iphones..but the serial and software are all the same..so why there is phone with korean letters on the back it says.. kcc -cmm- apa -a1387..i purchased one and really worried about this..is this original or not..but all the software etc are all the same with other iphone..just that korean letter at the back
I bought it in some mall here in our place..im from philippines.. im worried about this coz its different with other iphone at the back.. it says designed by apple in california..then its all korean letters at the bottom it says KCC-CMM-APA-A1387..i checked both serial number from the phone in the box and in the sim card slot and its all match, i checked it also in apple service and support coverage and it says : valid purchase, your product is eligible...and it shows i have 90 days technical support,and my repair and service coverage is active....pls help what model of iphone is this its working and i can sync to itunes,icloud and etc..thats what it says on the back on the image ia
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even with my phone connected on wifi App Store gives a message "cannot connect to App Store". This when email and Safari are working normally.
Mr Brett, thanks for the reply but my situation remains unchanged. Let me amplify my problem.
My Mac Book, iPad and iPhone are using the same WiFi connection. Every device is able to connect to the internet, email connectivity is good, safari is working perfectly, Apple Store is fully accessible (except on the iPhone) and updates have been received for IOS as well as the various apps.
It is only on the iPhone 6 that message"cannot connect to appstore...." is being displayed whenever App Store is invoked. Surprisingly if i keep pressing the "update" button the page indeed opens but only for a second and I have been able to press update buttons for apps in that second. The app is even getting updated even as the message "Cannt..." continues to be displayed. However, the other buttons like "Featured" "Top Charts" "Explore" and "Search" are not opening for at all. Only the message "Cannot connect to App Store" is displayed.
Help!! -
I'm having a huge issue with itunes locating my missing files..and it's too many for me to locate 1 by 1..It says I'm missing over 3,000 songs and They are all in my music folder..What can I do to fix this issue? I've looked at all the tutorials on youtube and none of it works. I recently got a new computer and I Back-Up all my music and itunes playlist and I import it on my new computer with the new itunes and I go to play a few songs, it says I'm missing them I locate a few but it's still like 3,000 missing and again they are all on the computer and in one folder..Please Help !
I did that and nothing changed half my songs still have examination marks beside them
I also just tried dragging my folder of music int he playlist and it duplicated all of my songs? My playlist was at 5k now it's at 10k becuz of 3 duplicates of songs. Is there a way to delete multiple duplicate files? -
My iPhone, iPad and iPod are all associated with the same Apple ID. How can I remove the iPod and associate it with a new Apple ID without affecting the data on the other devices (note: there is no data on the iPod I want to keep)?
Very simple. Turn off Find my iDevice, then Tap Settings, General, Erase, Erase all content and settings.
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