Sync Blackberry 9800 to BB Z10

Hello,
I just got a BB Z10 and I installed succesfully the BB Link. I tried to migrate the info from the old device to the new one and in step 5/8 it stoped. It gives an error of no proxy conection!!!
Can you help me?

Using your 9800, backup your 9800 to the PC. Make a complete backup.
Then connect your z10 the PC, and you should be able to choose the RESTORE and find that backup file and restore data from the back up to the Z10..
If your Address Book contains any Address Groups, the address book won't be restored.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

HT5847 I have a blackberry 9800 and a macbook pro OS Mavericks 10.9.2. I want to sync my notes, contacts. Please help.

I have a blackberry 9800 and a macbook pro OS Mavericks 10.9.2. I want to sync my notes, contacts. Please help.

Try syncmate 5 expert http://www.macupdate.com/app/mac/26317/syncmate-expert
BB desktop software uses syncservices which is no longer in Mavericks.
BB Link should work but not on your phone.

Update Apn data setting for BlackBerry 9800 torch.

How can I update my Apn data setting on the BlackBerry 9800 torch? Because I am on the AT&T pay as you go plan, but on the pay as you go plan the phone as no mobile network but I have to use the wi-fI because on the 50$ unlimited plan is only talk and text, so I am trying to go to net 10 because unlimited talk and text and web and I have the unlocked code so I can take it over to net to but I when net 10 web page and they say I need to Updated the Apn data setting that the phone will work right, can someone help me, even if I have to someone besides net 10, just so the phone works at 100%.
Solved!
Go to Solution.

Hello!
Here is a KB with instructions:
KB05327 How to set the APN settings on the BlackBerry smartphone
Hopefully it contains something useful!
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry 9800 blank screen

My newly purchased Blackberry 9800 has just gone blank. I'm so sure it's not a battery problem because I have tried other batteries. It just happened abruptly. There was no physical damage to the device. The device, fully charged has been on, and when I tried making a call later in the day, I found a blank screen. When I did a hard reset, the screen remained blank with the indicator light beaming red for a few seconds, and then flashes red light four times at rhythmic interval. Please, what is the issue and how can it be quickly resolved?

Hi don7g,
Do you have access to a computer with the BlackBerry® Desktop Software installed? If so, is the BlackBerry® Desktop Software able to connect with your BlackBerry® smartphone?
If it is, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software.
For further instructions, please see the following KB articles.
For Windows® "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue has been resolved before restoring any data from your backup file.
If the BlackBerry® Desktop Software is unable to connect with your BlackBerry® smartphone, I would advise trying to force a detection by starting a BlackBerry® Device Software reload without your battery inserted. For further steps, please see the following KB articles:
For Windows® : "How to force the detection of the BlackBerry smartphone using Application Loader" http://bbry.lv/IAfXWd
For Mac: "Unable to application load a BlackBerry smartphone showing JVM 507 or JVM 513 using BlackBerry Desktop Software" http://bbry.lv/J0V8BH
Please note that the last process will remove all data from your BlackBerry® smartphone.
Since it is not detected by your computer, you will not be able to backup your data first. If you have a previously taken backup file, you can restore your data from that backup.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

I recently converted from my Blackberry Torch to the Z10. I travel a lot and use the VZ Access manager through my Torch. Can I do the same thing through my new Z10? I don't see that as an option on the software sight.

I recently converted from my Blackberry Torch to the Z10. I travel a lot and use the VZ Access manager through my Torch. Can I do the same thing through my new Z10? I don't see that as an option on the software sight.

Hi Atepastt,
Congrats on your new Z10! I know having the right features is important. The Z10 uses Blackberry link software. The device uses the mobile hotspot feature to non-cord tether the device. The mobile hotspot feature is an additional cost. You can add this feature online http://vz.to/1di2TlT .
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

How do I get mozila firefox for my Blackberry 9800?

Please kindly assist me in installing mozila firefox on my Blackberry 9800, I need for new version of yahoom. Thanks

hello, firefox won't run on the blackberry plattform unfortunately: https://wiki.mozilla.org/Mobile/Platforms#Other_Platforms

My blackberry 9800 has 0 mep attempt left

good day,please i have a blackberry 9800 and its at&t, i traveled
abroad to visit one of my cousin,so i wanted to use a new sim in
it,and its asking me for a mep code,i dont know what it is so i
dropped it,my cousin has entered a wrong code now its saying 0 attempt
left.what can i do to it please.please let me know what i can
do.because i really need to make some calls.

See this thread:
http://supportforums.blackberry.com/t5/BlackBerry-Bold/Blackberry-Torch-9800-0mep-attempts-Locked-fo...
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

Blackberry 9800 touch smart phone

I have recently purchased a new Blackberry 9800 touch smart phone and I am unable to connect to the internet, it tells me I need an Enterprise password, how do I get this, because it seam like I can't send emails or seach the internet until I activate my phone. where would I fine this activation password?
it say's when I try to email, activate your enterprise account,enter details provided by your system administrator.
So, what dose this mean? I haven't got a clue. Help!!!

That message will appear for one of two reasons. One, the phone has an IT policy on it or two, you don't have a proper BIS (BlackBerry Internet Service) data plan with Vodafone.
If you don't have a BIS plan with Vodafone, you'll have to give them a ring to activate such a plan if you wish to fully appreciate your BlackBerry. If you do have BIS with them, then you'll need to do a security wipe of the phone to remove the IT policy. This can be done by going to your homescreen and following Options>Security>Security Wipe or Options>Device>Security>Security Wipe, depending on which OS your phone is running.
I hope that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

SatNav application for BlackBerry 9800 Torch

Hi,
I hope you will be able to help me.
I have a BlackBerry 9800 Torch and I would like to install a SatNav.
I have seen many navigation applications via the BlackBerry App World website but none off them seem to be very good!
My network provider is Vodafone UK and when I had my Storm 9500 I had the Vodafone Find & Go application (Find & Go is a branded Telmap Navigator application) installed which was a fantastic SatNav. I then bought the Storm2 9520, however, the Find & Go application was not compatible with the Storm2 which was very disappointing.
I have now purchased the BlackBerry 9800 Torch and would like a SatNav application. I have spoken to Vodafone and they have informed me that the Find & Go application is not compatible with the 9800 and as far as they know there are no plans to make the Find & Go application available for the 9800. Vodafone suggested downloading the Telmap Navigator from Telmap which is what BlackBerry use.
I have been on the Telmap website but the Telmap navigator is not available for the BB 9800...which again is very disappointing.
I am a little disappointed and I would have thought that with a SatNav application as good as Telmap Navigator, that has been available to pretty much ever other BlackBerry device, would be available for the BB 9800 Torch as it is the BlackBerry benchmark device.
Could anyone please tell me if Telmap Navigator UK & Ireland is available and compatible for the BlackBerry 9800 Torch?
If not, is it likely to be available for the BlackBerry 9800 Torch and when?
Or, because the other SatNav applications on BB App World are not very good...can BlackBerry suggest a alternative SatNav that is as good as Telmap that is available for the BlackBerry 9800 Torch?
Thank you
Pete

Hi Pete
I couldn't agree with you more.
No sat nav on the torch is a definite turn off. I had a 9700 previously and had telenav running on it (£5.00 per month on your phone bill) but they tell me that they aren't building a version that will support the torch because their main contact in the UK is T-mobile and (they say) T-mobile aren't supporting the torch. Telenav are the company that produce ATT navigator for the states which is basically just a branded version of Telenav. AT&T navigator is available in the states...
I'm not too fussy, tomtom, copilot, navigon, garmin...someone take my money and supply me with a sat nav app please!
Andrew

Blackberry 9800 Torch not starting up or entering Safe mode

Hi all,
I am owner of a Blackberry 9800 Torch for about a year and now it does not startup. I turned the phone off last night and this morning it does not start up. I didn't make any changes to the phone so very strange.
The behaviour is that when I take the battery out and it turns on, the load screen start but the little white line only starts a little(2mm line) and then it restarts and does the same thing and loop over and over again in this till battery runs out.
I have tired to enter Safe mode by holding in the Escape bottom when the load screen starts or when the red light turn off but it does not enter Safe mode.
Please can anybody advise how I can fix this?
Thanks in advance,
Stefan

Are you able to restart your device in safe mode as shown in KB17877?
I assume, since it's caught in a reboot cycle, when you connect to the Desktop Software it doesn't take a stable connection to reinstall your software?
If that is case, remove your battery and keep it out when you connect to the Desktop Software. You will get a pop up that the device can't connect and there should be Retry, Update and Cancel buttons. Select Update and you will then be able to reinstall the current device software version.
When the load is progressing, you will see a step that says "Wait for device initialization". At this point, insert the battery and the reload should complete.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

About setting permissions at blackberry 9800 phone's problem at development

I need to get help about .I run my application break when I add application permissions(PERMISSION_IDLE_TIMER) in code.
the code is:
ApplicationPermissions permissions = new ApplicationPermissions();
permissions.addPermission(ApplicationPermissions.PERMISSION_IDLE_TIMER);
ApplicationPermissionsManager.getInstance().invokePermissionsRequest(permissions);
When I progrom perform here, system prompt: "Application want to change Appearance Setting" and I save it, but phone carsh.
the phone is blackberry@9800. blackberry system is OS6. System define permission is deny about permission_idle_timer.
How can I change the PERMISSION_IDLE_TIMER and program don't carsh

The app 601 error reset message can mean a botched app install. Did you recently install any apps? If so, uninstall and do a battery pull. If you added more than one, you can try adding them back one at a time. I wouldn't worry about hacking. It's probably just something that didn't install right, but it doesn't necessarily mean the app is bad.
Here's something you can try if you ever have problems getting e-mails: Go to Options > Advanced > Host Routing Table, press the menu key and select Register. Go to Setup > Email, select the e-mail account and resend your service books.

Blackberry ID blocks my Z10

Hello everyone,
So I'm having a little issue with my blackberry id on my Z10. The bb id log in case appeared and ask for my id and password, I entered it, and the phone has been searching for the verification for almost an hour now ... The problem is that I cannot do anything anymore with the phone while its logging ... Every time I restart it, same story
Any help?
Thanks

Hey occi31,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Are you able to login to your BlackBerry ID from a computer by going to www.blackberry.com/blackberryid
Also have you tried conecting to a Wi-Fi setup and then try to login?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

How to solve An error was encountered while syncing ZERO while syncing blackberry with mac

how to solve An error was encountered while syncing ZERO while syncing blackberry with mac

I've got this problem too - is there a fix?

SYNC BLACKBERRY BOLD WITH BLACKBERRY Z10

Have been using Blackberry Bold 9700 for many years and regularly backing up on my lap top. Got Z10 and cannot sync contacts. Blackberry Link does not recognise Blackberyy Bold. Need help.

Did you do back up of your contacts on your previous device? if so you can follow these steps
1. Open BlackBerry Link and connect your old BlackBerry smartphone to the computer using the USB cable.
2. Click Transfer Device Data.
3. Wait while the data is copied from your BlackBerry smartphone.
4. Disconnect your old BlackBerry smartphone and connect your BlackBerry Z10 to the computer using the USB cable.
5. Click on the BlackBerry Z10.
6. Click Next.
7. Wait while the data is transferred to your BlackBerry Z10.
8. The data has been transferred to your BlackBerry Z10.
let me know if that helps.
Want to contract me? You can follow me on Twitter @RobGambino
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Solved: SYNC address book on mac with my blackberry 9800 Torch

ok the issue is that brand new out of the box the 9800 will (at least did not with me) not work with my mac at home for sync to address book.
Issue #1, the CD that comes witht he phone is the small one, so don't bother trying to use that cd in your mac, it will get stuck and you'll have to find a mechanical way to remove that cd out of your mac.
Solution to this issue is to download the BB Desktop Manager from the BB website.
ok so now you are running the BB desktop manager. looks simple and cool... Ical syncs up fine but the address book doesn't
A work around is to sync up with GMAIL and then add the GMAIL contacts to your BB phone. its a bandaid fix. not the solution.
Ok so on to solving this :
Step 1, if you are like me you enabled the WiFi on your BB phone. don't get me wrong WiFi works good, not great but good. Temporarily turn it off... yes RIM you have a bug with your WiFi tool on your BB phone that causes apps from your BB apps store to not download correctly. (COD Timeouts) ok so now that you turned off the WiFi, go to your browser on your BB phone and head on over to : www.blackberry.com/messenger
download that app update. with WiFi, it times out after a few minutes. when WiFi is turned off, it downloads rather fast. Once it downloads your phone will reboot, wait a few seconds/minutes then connect your phone back to the BB Desktop Manager. In my case it SYNC'd up fine on my Calendar and Address Book.
Please post your BB model and issue you had/ if this solution helped you. Thanks.

quick question before i give this a shot -
when you say that your address book is synced with your Torch, does that include more than 2 phone numbers per contact, all addresses and email addresses?
my boss can sync with address book, but only two phone numbers. some contacts have up to 7 numbers saved on her mac's address book.
thanks!

Sync Blackberry 9800 to BB Z10

Similar Messages

Maybe you are looking for