Sync Centro690P (Verizon) with Outlook 2007 on Vista

Three days ago my old Ipaq PDA died so I decided to get a PDA/phone so I have only one device to carry around. I picked up a Centro690P at the Verizon store.  I have 123 contacts in Outlook 2007 (Windows Vista) as well as lots of appointments and wanted to sync all my old info from Outlook onto the Centro.  After trying to follow the directions it wouldn't sync. I called Palm Support. We were able to get it to sync to the Palm desktop but not to Outlook and I was advised to check Microsoft for an Outlook update.  I downloaded all the software from Palm and Outlook websites and made sure the conduit was set to sync with Outlook. It still won't sync.  I've tried many things including soft and hard resets, a new user name, re-loading the software, and nothing works.  Hot Sync is indicating that the session was completed successfully on the PC and the device, but nothing sync'd. It's like the it's going through the motions, but the computer is not seeing the device.
I'm not sure if this is a problem with the Centro or Vista.  After three days of not being able to check my appointments or contacts I'm pretty stressed. What good is a PDA that doesn't sync?  How could I easily sync and antique Ipaq (with no tech support) but not a brand new Centro? After looking over this forum, my future happiness with the Centro doesn't look that great.  I have 30 days to try out the Centro. After four days I'm ready to take it back.
Post relates to: Centro (Verizon)
This question was solved.
View Solution.

It looks like I have two options: return the Centro to the Verizon store (since I've had it for less than 30 days)(preferred). Or use Palm Desktop and start over with no contacts or calendar (pain-in-the-neck).
The only problem is that I was so sure I would like the Centro I spent about $65 on accessories,...........  and there's a $35 re-stocking fee for returns,...........  and of course I lost the stylus..................
(sheesh)
There are a number of other things about the Centro that are bad.  Like a bad design that requires me to push a button to unlock the keyguard every time I turn it on.  Like voice-calling not working when I use the hands-free device.  Like not having a "back" button. Etc.
Palm management, are you listening?
Post relates to: Centro (Verizon)

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