Sync Contacts and Calendar Appointments using Link; No folders are listed to select

When I go to Contacts or Calendar Configure in the "Select the folder you want to sync" window, there are no folders listed to choose from. I've tried re-booting, re-connecting and Reset settings for my Sync.  Still there are no folders to choose from.  Please help.

This is exactly what I am dealing with. Blackberry Link will work great for awhile and then something happens and I can not sync my contacts. I have spent many hours and days trying to fix this to no avail. BB support has been great but I still go through a long process each time. This week I finally gave up and started using the Microsoft Hotmail Outlook Connector since my company does not offer Active Sync or Exchange. It works flawlessly. I would dedfinitely check it out. If you swith to a Widows Phone or Android this is one of the options they recommend you use.
In a nutshell Link is awful and BB should be ashamed of the product they put on the market. I will only use it for syncing pictures and documents. Good luck!

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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