Sync - "disconnected" error with Torch 9800 & Windows 8

I have a Torch 9800 and Microsoft Surface Pro with Windows 8. I have installed Desktop Manager three times and it will sync with my BB only once. I have activated .NET 3.5 in Windows, changed USB cables, ensured my BB battery is charged. What should I do to resolve this issue?

Hi jvanhalst,
Welcome to the BlackBerry Support Community.
Can you provide more information on this issue please?
What exactly happens when you try to synchronize?
Is this happening when syncing organizer data only, or media files also?
What is the full error message you receive?
Are you able to sucessfully connect with the BlackBerry Desktop Software to backup or use any of the other functions?
I look forward to your response.
-FS
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Sync - "disconnected" with Torch 9800 & Windows 8/Office 2013

Upon connecting my BB with my Windows Surface Pro w/Windows 8 and Office 2013, the Desktop Manager states "disconnected." The BB recognizes the connection. I have activated .NET in Windows 8, tried different USB cables, uninstalled and reinstalled BB Desktop Manager three times. Upon reinstalling BB Desktop Manager it will sync once only. I'm confused.

Hello,
Firstly, Office2013 is not yet compatible with any version of the Desktop Software:
KB12268Synchronization support for BlackBerry Desktop Software for Windows
So I am at a bit of a loss how it even works that one time that you state.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Error with update my windows phone 801883f error couldn't be installed

Dear Sir,
Plz Solve this Issue ASAP
error with update my windows phone 801883f error couldn't be installed
therefore, i can't update my windows phone
Salim

Hi,
This error code means that the specified path couldn't be found.
To fix this issue, I suggest we try following steps and try to reinstall again:
Step 1: Clean update temp files:
1. Press Windows key + R, type service.msc and press enter.
2. Stop Windows update service.
3. Run following command lines one by one to clear update temp files:
cd %windir%
ren SoftwareDistribution SDTemp
exit
4. Restart Windows update service.
Step 2: Clear windows store catch:
Press the Windows + R keys on your keyboard to open the Run dialog.
Type WSReset.exe, and click/tap on OK.
The Store will now open, and state the following: The cache for the store was cleared. You can now browse the store for apps
Then, please try to update Windows 8.1 again.
Regards,
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We
are trying to better understand customer views on social support experience, so your participation in this
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Using Desktop 4.2 with torch 9800

I'm looking at a new torch 9800. I have to be able to use DM 4.2 because nothing newer will sync with "lotus Organizer 6.0" so I have two questions.
1. Will I still be able to use DM 4.2 to sync with the torch 9800 from computer #1?
2. Assuming I am still abe to use DM 4.2, can I also use DM 6 from another computer for other things?
d

According to this article, KB26181, there is an issue using DTM 5.0.1 and older wiht phones that were released with 6.0 as their initial OS.

Syncing my iPod classic with Itunes on Windows 8

Hello,
I completed an itunes update a few days ago. Since that time; I have been unable to sync my iPod classic with my library or even manage it. I have been searching and see that this has become an issue for many people who use Windows 8. Is there any way I can fix this issue? I do not want to manage my iTunes music on the cloud. I just want to be able to plug in my iPod and manage it through iTunes. Is there any way I can do this?
I contacted support for assistance, but didn't really receive any answers to my questions. The first reply was asking me what my issue was (when I had already wrote a lengthy explanation of the issues I was having) and the follow-up said that I needed to call to speak with a representative to see about support options including fee-based support. I don't feel that I should have to pay fee to understand why I can no longer sync my iTunes with my iPod. I have many songs in my library and I have paid for them all. Why can't I have access to them on my iPod? As it is; I can't even manage my playlists anymore.
I am considering selling my iPod if I can't get this issue resolved. I really don't want to because it is still fairly new, but I don't see any reason to keep it if I can't use it.
If anyone has any feedback or knows something that might help me get this sorted out I would be very grateful!
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how did you fix it?

Problem connecting desktop manager with torch 9800

I have a lot of difficulties with my BB Torch 9800, since I forgot my password (for desktop manager).
Can't connect neither BB Protect to save data nor browse with Google search.
Could somebody help me solve this?
Thanks

Hi and Welcome to the Community!
You've got a lot of inter-related and separate issues all mixed up in there. Can you perhaps separate them and provide adequate details of each so that we can perhaps understand and help you?
For example, the Desktop Software password is the exact same one that you use to unlock your BB after you either have caused it to password lock or enough time has passed that it has auto-locked. But that password is totally irrelevant to everything else you've mentioned...and you really need to figure that one out first, as without it, you cannot even use your BB for the other things at all.
Let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4   Display/Scan Bar Code
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Syncing contacts of my BB Torch 9800 to BB Curve 8520

Hi,
I recently got a BB Curve from the company I work for. I also own a BB Torch 9800 (my personal phone) which I use to use for official purpose. Now, I need help in transferring all my contacts to my BB Curve. Request guidance.
Thanks.

Hi and welcome to the forums!
KB05421 What is the Switch Device Wizard
"BlackBerry® Desktop Software can be used to switch from a previous BlackBerry® smartphone to a new BlackBerry smartphone . The BlackBerry smartphone data and settings from the previous BlackBerry smartphone , such as email messages, organizer data, and third-party applications that are compatible with the new BlackBerry smartphone, are imported to the new device. If there are any email accounts that are associated with a BlackBerry® Enterprise Server, these email settings are also imported to the new BlackBerry smartphone."
KB23677 How to switch devices using BlackBerry Desktop Software
Cool?
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Outlook 2013 is it compatible with Torch 9800

This may seem to be an obvious answer but I can't find it anywhere on the bb site. I want to purchase Outlook 2013 but want to make sure I can synch it with my Torch 9800. I assume I can but can someone please verify? I really appreciate your help.

Torch 9800 is compatible with Outlook 2010. Found it!

Outlook Sync Problem with Torch 9800

I have always problems to Sync my 9800 to Outlook, I know this problem is caused because for some reason son calendar entries with Attendees field starting ""< fails, and I get the message: Error encountered. Error Code 0x80040fb3. Check Documentation, I normally delete this Outlook entree and Sync and problem solved, however deleting the entree is not a acceptable solution, when there is several entries with the same problem.
Is there a way to fix this issue?
Some user suggest to delete all calendar entries and make a new Sync, this also works but takes a lot of time, and I wonder if this problem is already solved.
My desktop software is version 6.1.0.35
Please advice,

Hello...and apologies for the delayed reply!
Hopefully you already have this resolved, but just in case!!
There are several public KBs that discuss that exact error code...I recommend you search on it here:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Hopefully one of the results will be useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Error Synchronising Torch 9800

Hi - when I try to synchronise I get the following error:
Error line 1041 in c:\hudson\jobs\rim7.1\workspace\rsutils\rectrans\rstol\rstoloom\0IAccess.h
I have been told to log this. Pease help.

Hi carolinebirkby,
Could you provide more information on the synchronization issue you are having please?
What version of BlackBerry® Desktop Software do you have installed? Which email client on the computer are you synchronizing with and what version is it? What version of Windows® OS are you running? Do you receive this error when syncing calendar, contacts, memos or tasks? You may have to synchronize each individually in order to see this.
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-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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Hello there, Darrelk.
The following Knowledge Base article has information for syncing from your iOS devices:
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Specifically:
Contacts
To sync contacts with your computer, choose "Sync Contacts with" within iTunes for Windows, or "Sync Contacts" in OS X v10.8, or "Sync Address Book Contacts" in OS X v10.7 and earlier.
You can sync your contacts with:
Microsoft Outlook 2003, Microsoft Outlook 2007, Microsoft Outlook 2010 (Windows XP, Windows Vista, Windows 7, and Windows 8)
Windows Address Book (Windows XP)
Windows Contacts (Windows Vista, Windows 7, and Windows 8)
Address Book (Mac OS X v10.7 and earlier)
Contacts (Mac OS X v10.8)
Microsoft Entourage 2004, Microsoft Entourage 2008, or Microsoft Outlook 2011 for Mac
Notes:
When syncing contacts, you can choose to sync all of your contacts or only selected groups. The option to sync selected items may not show up until after the first sync.
You can select a group of contacts to which all new contacts created on your iOS device will be added.
Additional options for syncing include syncing your contacts with Yahoo or Gmail/Google Mail. You will need to configure it with the user name and password for your Yahoo or Google account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Error with premiere and windows 8.1

I have recently update my PC system to windows 8.1. I reinstalled Premiere 7.0 and now I can't make it work. It crushes when I try to create a new project and the program send a massage saying that there was an error and the program will close to try a solution and will let me know.
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Yes, instead of posting in a forum dedicated to type, post in a forum associated with Premiere.
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Installation Error with DB2 on windows Server 2003 R2

Hi Experts,
We are installing ERP 6.0 on DB2 (DBUDB 9.7) Fresh Installation.
While Installing ERP 6.0 (ECC6.0 SR3) we are facing an error attached. Can you please suggest us to move Forward.
Details :
OS : Windows Server 2003 R2
DB2 : DBUDB 9.7
Thanks in Advance...
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Krishna.M

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www.service.sap.com/PAM.
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I already checked and turned off the pop-up blocker (and oddly enough the logoff function works and other pop-up (non portal) applications work just fine). All other links work, but any link (such as the Personalize) that should result in a pop-up fails.
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com.sap.portal.runtime.system.console.Go
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SAP oracle Installation error with Oracle on windows 2008 MSCS

Dear All,
I'm facing an error during SAP cluster group creation.
As per SAPinst steps, During configuration of Frist node its giving error at Cluster group creation.
please find the Log :-
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
WARNING 2010-06-17 00:04:39.138
Execution of the command "cluster.exe RESOURCE "SAP OPE 51 Service"" finished with return code 5007. Output:
Listing status for resource 'SAP OPE 51 Service':
Resource Group Node Status
System error 5007 has occurred (0x0000138f).
The cluster resource could not be found.
INFO 2010-06-17 00:04:39.138
Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\HA\ABAPJAVA\MSCS-A\cluster.exe.log.
INFO 2010-06-17 00:04:39.153
Output of cluster.exe res "SAP OPE 51 Service" /OFFLINE is written to the logfile cluster.exe.log.
WARNING 2010-06-17 00:04:39.200
Execution of the command "cluster.exe res "SAP OPE 51 Service" /OFFLINE" finished with return code 5007. Output:
System error 5007 has occurred (0x0000138f).
The cluster resource could not be found.
INFO 2010-06-17 00:04:39.216
Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\HA\ABAPJAVA\MSCS-A\cluster.exe.log.
WARNING 2010-06-17 00:04:39.231
Execution of the command "cluster.exe res "SAP OPE 51 Instance" /REMOVEDEP: "SAP OPE 51 Service"" finished with return code 5007. Output:
System error 5007 has occurred (0x0000138f).
The cluster resource could not be found.
ERROR 2010-06-17 00:04:39.340
MOS-01242 Windos System error message number: '5013'. Message: 'The cluster group could not be found.'.
WARNING[E] 2010-06-17 00:04:39.356
MUT-03025 Caught ESAPinstException in Modulecall: Windos System error message number: '5013'. Message: 'The cluster group could not be found.'. .
ERROR 2010-06-17 00:04:39.356
FCO-00011 The step CreateFirstSAPGenericServiceResource with step key |MSCS_A|windows|ind|ind|ind|0|0|CreateSAPClusterGroup|windows|ind|ind|ind|11|0|CreateFirstSAPGenericServiceResource was executed with status ERROR ( Last error reported by the step :Windos System error message number: '5013'. Message: 'The cluster group could not be found.'.).
ERROR 2010-06-17 00:04:56.64
FCO-00011 The step CreateFirstSAPGenericServiceResource with step key |MSCS_A|windows|ind|ind|ind|0|0|CreateSAPClusterGroup|windows|ind|ind|ind|11|0|CreateFirstSAPGenericServiceResource was executed with status ERROR ( Last error reported by the step :Windos System error message number: '5013'. Message: 'The cluster group could not be found.'.).
Note:-
entry in net_helpmsg.exe
The cluster group could not be found.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Actually, before starting SAPinst, i had created SAP<SAPSID> service & Application.
i.e.. by creating Empty service and application followed by renaming it to SAP<sapsid> and allocating shared disk and bringing it onlie with file server configuration with in it.
But, i'm facing the error during configuration of First node.
Done with ASCS and SCS .. selecting the correct drive where /usr/sap installed.
i request you to suggest me a solution to fix this problem during installation.
Thanking you in all,
Best regards,
Raghav.

r3Clus.log
17.6.2010, 14:0:53, ntclsapclus.cpp, 213, Entry: InstallSAPResourceType
17.6.2010, 14:0:53, ntclsclinst.cpp, 58, Entry: Sclinstsrct::Create
17.6.2010, 14:0:53, ntclsclinst.cpp, 79, CreateClusterResourceType RC= 183
Cannot create a file when that file already exists.
17.6.2010, 14:0:53, ntclsclinst.cpp, 91, DllRegisterCluAdminExtension RC= 0
17.6.2010, 14:0:53, ntclsclinst.cpp, 102, DllRegisterServer RC= 0
17.6.2010, 14:0:53, ntclsclinst.cpp, 116, Exit: Sclinstsrct::Create RC= 0
17.6.2010, 14:0:53, ntclsapclus.cpp, 215, Exit: InstallSAPResourceType RC= 0

Sync - "disconnec​ted" error with Torch 9800 & Windows 8

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Sync - "disconnected" error with Torch 9800 & Windows 8