Sync encountered an error while syncing: Unknown error.

Bookmarks vanished on multiple computers.
Error message on all platforms: Sync encountered an error while syncing: Unknown error.
Android device seems unaffected. Attempts to re-sync good data from android device have no effect.
I filed a bug report but after over 15 days it was marked as a duplicate and rolled into another bug report.
The solutions there are way (WAY) beyond my technical level of expertise, and look to be for the unix OS.
Something about a corrupt root.
I've been very reluctant to clear my sync data, because the impression I get is that I'll lose all my bookmarks. The entire reason I started using Sync was to back them up!
Computer1: Win7 enterprise sp1, 64bit. Firefox 17.0.1
Computer2: Win7 enterprise sp1, 64bit. Firefox 17.0.1
Android device: Dell Streak7 Android 3.2 Firefox 17.0

If you've lost bookmarks then you should make a backup copy of the JSON backups in the bookmarkbackups folder.
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.
You can check for problems with the places.sqlite database file in the Firefox Profile Folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
*http://kb.mozillazine.org/Lost_bookmarks

Similar Messages

  • Sync encountered an error while synchronising: Unknown error

    I'm using Firefox 4.0.1 on Windows 7 Home Premium 64-bit.
    I set up a sync account to transfer my history, etc. from my old desktop to my new laptop (details above). Since then, i haven't used my desktop, just the laptop.
    For about the last week or so, the following error message keeps popping up at the foot of the screen:
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    Go to [https://account.services.mozilla.com/ your sync account], log in, and click clear your sync data.
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    The error went away for me.

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    I get the following error message and don't know how to correct it: Sync encountered an error while connecting: Unknown error, Please try again.

    There have been problems reported with Sync.
    They are working on it, so please try again later when those problems are fixed.
    *https://services.mozilla.com/status/
    *http://twitter.com/#!/mozservices

  • Why do I need to set up sync when I only use 1 computer. A warning showed up that says: Sync encountered an error while connecting: Unknown error. Please try again.

    When I started up my computer this morning, a warning popped up saying: ! Sync encountered an error while connecting: Unknown error. Please try again.
    Why do I need to set up Sync on Firefox when I only use this one computer and do not even have a cell phone?

    If you do not want to use Firefox Sync any more, you can deactivate it. See instructions here: [[How do I manage my Firefox Sync account?]]

  • Sync encountered an error while synching: Unknown error. Sync will automatically retry this action

    http://pastebin.mozilla.org/8169256
    Just started last night when I switched to the new sync. Any ideas?

    That is a problem with the history:
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    1420672321848 Sync.Status DEBUG Status for engine history: error.engine.reason.unknown_fail
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    You can check for problems with the <b>places.sqlite</b> database file in the Firefox profile folder.
    *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
    *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
    *Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/

  • For months, now, I continually get the message "Synch encountered an error while synching: Unknown error. Synch will automatically retry this action." This happens on both my desktop and laptop machines.

    How do I know if my bookmarks are ever getting synched?

    There was a server out last week. see below. now everything works great. thanks for the follow up.
    To:
    Subject: [Bug 744289] sync107.db.scl3 down
    Do not reply to this email. You can add comments to this bug at
    https://bugzilla.mozilla.org/show_bug.cgi?id=744289
    Gregory Szorc [:gps] <[email protected]> changed:
              What    |Removed                     |Added
                Status|UNCONFIRMED                 |RESOLVED
            Resolution|                            |FIXED
               Summary|error in sync               |sync107.db.scl3 down
         Last Resolved|                            |2012-04-10 19:39:11
    --- Comment #2 from Gregory Szorc [:gps] <[email protected]> 2012-04-10
    19:39:11 PDT --- Well, this is embarrassing. It looks like one of our
    servers was down and for whatever reason we didn't notice.
    It should be working now. If you still see errors, please reopen this bug.
    Configure bugmail: https://bugzilla.mozilla.org/userprefs.cgi?tab=email
    ------- You are receiving this mail because: ------- You reported the bug.

  • My problem is, sync encountered an error while connecting: unknown error please retry preferences. I tried to resync, but my email address was already synced. Help!

    The above just started happening yesterday, I click it off and it pops back up again. Today, I tried to set-up sync and it showed my email already existed.
    I have problem number 2, which has been going on for sometime now, "we noticed you may have signed in or signed out in another window. Click o.k. to reload your page. Today, I went to file and clicked exit and restart Firefox and the same thing happened. Please help me!

    I had the same error,
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    for more logs, we can look at the variables in about: config and doing a search services.sync
    services.sync.lastSync may be useful to track the status of the synchronization
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  • How to fix "Sync encountered an error while syncing:Unknown error."

    In mid July, after the firefox update, I had decided to close firefox like I usually do before I open the client for my MMORPG Aion, so I did. I end up not turning on firefox for a few days and when I did my bookmarks were gone as well as my toolbar bookmarks and my history. I start to wonder what happened and then I realised that there was a grey bar at the bottom of my browser stating, "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action.." I had no idea why this would happen as I never had this problem before so I look at the firefox support database but since I'm quite the greenhorn when it comes to programming there was only so much I could understand. I did try looking for corrupt or locked profiles but I saw none. Now as of today it's going on 2 months since the problem began and just today I recieved the firefox 32.0 update but still have this problem so I'm at my wits end and I not sure if I'll ever get it working again. Also my sync account is the one under the new system I had updated a few days before the problem began it also seems to be working on my other devices. Im lost without my bookmarks please help.

    Hi crogs571
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    <hr><center>openresty/1.7.0.1</center>
    </body>
    </html></nowiki></pre>

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