Sync Error "An error has occurred please try again" with Contacts using Desktop Manager
Hello,
I've been trying to fix my Boss's sync issue for sometime. I hope some one can help.
He has a BB Curve
He uses Microsoft Entourage 2008 sync'd with Mac's Address Book
His desktop manager is up to date
When syncing contacts he gets "An error has occurred please try again"
I went under advanced settings and click replace everything on blackberry device. That worked and his phone is now up to date with his address book however if you don't click "Replace.." the error still occurs.
He fusterated because he wants to be able to sync back and forth not just from his computer to his phone. I hope this all makes sense and someone can help.
Thank you
demzi11 wrote:
I have the same thing! I have no idea how to fix it
Hi and Welcome to the Forums!
Read the KB that Xandrex linked...it cures this situation in something like 75% of the time.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Error has occured please try again later when using youtube
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For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
Cannot connect to the phone system. An unidentified error has occurred, Please try again.
Issue: Lync 2013 users with remote call control enabled cannot connect to the phone system. When the user logs into Lync, they see an exclamation in the bottom right corner
with this error.
Error: Cannot connect to the phone system. An unidentified error has occurred, Please try again. If the problem continues, please contact your support team.
Environment:
1 site: Site1
2 Pools:
1. Lync 2010
Trusted application is added here for the site.
2. Lync 2013
Avaya phone system: AES r6-1-2-32-0
I have not moved the trusted application to the Lync 2013 pool yet, but my understanding is that it should still work since it’s in the site. Is my understanding on this correct? (All of my other trusted applications do work for Lync 2013
users & none of them have been moved yet. Remote Call Control is the only one that does not work.)
This is from the uccapi log. This is just from the user logging in, not actually making a call. Below are the items that I think are important, however, I don’t know how to interpret it to determine if the problem is on the Lync side or
the Avaya side. Here’s a summary:
SIP/2.0 100 Trying
Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="E05700E2", snum="9", rspauth="f308eae87c0bbe64a1ab213574776cbdf9823ab6", targetname="lync03.domain.com",
realm="SIP Communications Service", version=4
From: <sip:[email protected]>;tag=bbb282ebbd;epid=a86d5b0a29
To: <sip:[email protected]>
Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
CSeq: 1 INVITE
Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
Content-Length: 0
SIP/2.0 200 OK
Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="15C0F9A2", snum="13", rspauth="4fd891e39a33e902fb1cec5d980e5bf0ccb172a0", targetname="lync03.domain.com",
realm="SIP Communications Service", version=4
From: <sip:[email protected]
>;tag=bbb282ebbd;epid=a86d5b0a29
To: <sip:[email protected]
>;tag=A7A45C856ECD79121A1827265ABBD7F6
Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
CSeq: 1 CANCEL
Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
Content-Length: 0
SIP/2.0 487 Request terminated
Authentication-Info: TLS-DSK qop="auth", opaque="5FD217E1", srand="F46EC133", snum="14", rspauth="1d92718caa4f61d967faa46a5c256aafa8b4e740", targetname="lync03.domain.com",
realm="SIP Communications Service", version=4
From: <sip:[email protected]
>;tag=bbb282ebbd;epid=a86d5b0a29
To: <sip:[email protected]
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Call-ID: 9eb0d23a3b8f4e0eafc6c6da622fbecf
CSeq: 1 INVITE
Via: SIP/2.0/TLS 10.155.48.96:61472;ms-received-port=61472;ms-received-cid=1FA400
ms-diagnostics: 5002;reason="Request was cancelled";AppUri="http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent";source="lync03.
domain.com"
Server: http%3A%2F%2Fwww.microsoft.com%2FLCS%2FUdcAgent
Content-Length: 0Hi Suelizy,
To better understand the issue, I would like to collect the following information for troubleshooting:
1. Do you mean the Lync 2010 user can connect to the Phone System?
2. What’s next hop pool of the application?
In a mixed environment, you must set the next hop pool to be the Lync Server 2013 pool.
Best regards,
Eric -
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mgpainter wrote :
prince2012 wrote:
Hi mgpainter
Welcome to the Community
Sorry I am not a RIM employee, But still regarding your problem have a look at this RIM Knowledge Base to resolve the error .Try it and see if it resolves your problem : KB25882 .
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Thanks for the welcome and the reply!
I looked at KB25882 and my settings are good, so that didn't help.
I had this problem over a year ago, and someone at RIM found a bit set that shouldn't have been set and fixed it (that is my terminology for what happened).
I am really looking for a way to contact RIM directly. I hate going through the mill with my carrier to get it escalated to RIM for resolution...... <sigh>
Hi mgpainter
Most easiest way to Contact RIM is through your Carrier but as you don't prefer that than there is another way of support called Incident Based Support but just want to inform you that its not free.If you want have a try BlackBerry Incident Based Support .
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it. -
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I updated my flash player and Mozilla as well.
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thank youPlease check if all your plugins are up-to-date. To do this, go to the [http://mozilla.com/plugincheck Mozilla Plugin Check site].
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If you see plugins in the list that have a yellow ''Update'' button or a red ''Update now'' button, please update these immediately.
To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.
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*In the Firefox options window click the ''Advanced'' tab, then select "General".
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Keep getting message"error has occurred, please try again later". When i try to send lives or ask friends for lives. Can't play cause I need to be unlocked. Help!
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I am unable to use iTunes credit for game credit purchase. A box comes up with " an error has occurred Please try later" any advice greatly appreciate. Thanks
mgpainter wrote :
prince2012 wrote:
Hi mgpainter
Welcome to the Community
Sorry I am not a RIM employee, But still regarding your problem have a look at this RIM Knowledge Base to resolve the error .Try it and see if it resolves your problem : KB25882 .
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Thanks for the welcome and the reply!
I looked at KB25882 and my settings are good, so that didn't help.
I had this problem over a year ago, and someone at RIM found a bit set that shouldn't have been set and fixed it (that is my terminology for what happened).
I am really looking for a way to contact RIM directly. I hate going through the mill with my carrier to get it escalated to RIM for resolution...... <sigh>
Hi mgpainter
Most easiest way to Contact RIM is through your Carrier but as you don't prefer that than there is another way of support called Incident Based Support but just want to inform you that its not free.If you want have a try BlackBerry Incident Based Support .
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it. -
I'm having problems with iPhoto and the facebook set-up. Every time I attempt to do so it says an error has occured and try again later. I have not seen a solution posted. Therefore, how does one contact Apple to solve the problem? I'm new to the world of iMac but I find it a bit frustrating trying to solve basic issues/problems:(
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
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What is your connection like (use speedtest.net)?
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Check out this thread > Error -9812 and -1202: Apple Support Communities
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