Sync error between btinternet and windows 8.1 mail...

Using HP laptop with Windows 8.1 system. Mail app was working OK yesterday, e-mails from btinternet source routinely received and sent, no problems. Today windows mail app details error message ; btinternet not available not possible to sync accounts. Yet android phone has no problems syncing accounts. Noted that phone server details now indicate mail.btinternet.com for both incoming / outgoing settings, yet laptop showing, winmetro.imap.mail.yahoo.com and winmetro.smtp.mail.yahoo.com, changing laptop settings to those for phone has no effect. Error message then becomes user name and account not recognised. Any solutions appreciated.

The BT email settings are:
Incoming mail server settings
POP server: mail.btinternet.com
Use SSL
Port: 995
Outgoing mail server (SMTP) settings
SMTP server: mail.btinternet.com
Use SSL
Port: 465
Use authentication
Email Address: Your BT Yahoo or BT Mail Mail address (for example, "[email protected]")
Password: Your BT Yahoo or BT Mail password
If you are using IMAP change the incoming port to 993.

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Message was edited by:
acyoung1
Message was edited by:
acyoung1

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