Sync error - connection between handheld and desktop can't be established

My sync quit working.  I synched successfully a couple days ago, then updated my software and changed my conduit to 'Outlook' based on a message I saw here (trying to get my contacts and calendar into outlook so I can sync into a new Blackberry Storm).  Since then, I can't sync at all.
I have tried everything I can think of.  I have turned off/on my PC, soft reset my Treo 650, tried to reload the desktop software from my original install disk from Verizon but that didn't work - I got the following error message while it was removing the files "ERROR 1316 A network error occured while attempting to read from the file C:\windows\installer\palmone.msi"
So I downloaded the software from this site as a 'repair'.  It didn't fix anything.
Silly question though, could this be because the phone is turned off now?  Even though I want to still use it as a PDA only?  Please help, I'm not a techie...
thanks
Desktop PC is Windows XL
Verizon Treo 650
Post relates to: Treo 650 (Verizon)
This question was solved.
View Solution.

since the data is on the device I would suggest uninstalling the palm software, deleting the Palm folder under Program files then reinstalling. 
Post relates to: None

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