Sync error: "Connector error"

has anyone seen this error when synching to desktop ? and how as it corrected? please advise ASAP. Thanks.

Hi and welcome to the forums!
This is an older version of DM. Lets do this:
First we do a clean uminstall of the previous version:
https://www.blackberry.com/Downloads/entry.do?code​=A8BAA56554F96369AB93E4F3BB068C22
Then download 4.5 (without media manager)
https://www.blackberry.com/Downloads/entry.do?code​=A8BAA56554F96369AB93E4F3BB068C22
This is very stable I run it on XP as well.
Install . Reboot -
On BB
Pull the battery while the device is ON, replace after a minute,
let the device reboot 1-3 min,
Try a backup first, then sync.
Let me know how it goes!
Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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