Sync Error in latest version of Desktop Manager for Mac

Using Version 1.0.2 (build 8) (version of 4/19/10) -- since updating to this version, always get message that "A Sync Error Has Occurred - please try sync again."
Seems to be a problem with Contacts because if I sync only Calendar to iCal it works fine, but since it doesn't tell me the nature of the error, I am having a hard time troubleshooting.
Using Mac OSX 10.5.8.
And I foolishly just tried "repace all contacts on this device" option, which I thought would overwrite Blackberry with Address Book from my Mac...but just wiped out the contacts on my phone.
Please Help!

So i just did the same and yes, the sync error goes away, but i think another problem is occuring. 
I use Entourage for my contacts and have a Blackberry to sync it to.  Since contacts will only sync with ADDRESS i need to first sync ENTOURAGE with ADDRESS then it moves on to my BB.  Since doing this exercise (above), it seems that ENTOURAGE is not syncing to ADDRESS...does this make any sense?

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    So i just did the same and yes, the sync error goes away, but i think another problem is occuring. 
    I use Entourage for my contacts and have a Blackberry to sync it to.  Since contacts will only sync with ADDRESS i need to first sync ENTOURAGE with ADDRESS then it moves on to my BB.  Since doing this exercise (above), it seems that ENTOURAGE is not syncing to ADDRESS...does this make any sense?

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    For your first issue, I cannot tell if you've yet worked through the referenced KB...if not, you can find it here.
    For your second issue, I'm unsure...but perhaps this will help:
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

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    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

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    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

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    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

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    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

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    Disk Information: ℹ️
      WDC WD5000AAKS-40TMA0 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      disk0s1 (disk0s1) <not mounted> : 210 MB
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      Apple Computer, Inc. IR Receiver
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      [loaded] com.symantec.kext.SymAPComm (12.2f1 - SDK 10.6) Support
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      [not loaded] com.roxio.BluRaySupport (1.1.6) Support
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      [loaded] com.taoeffect.ispy.kext (2.0.2 - SDK 10.2) Support
      /System/Library/Extensions/OlympusDSCDriver.kext/Contents/PlugIns
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      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
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      [running] com.micromat.TechToolProAgent.plist Support
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      [running] com.prosofteng.DGMonitor.plist Support
      [running] com.smithmicro.cleaning.schedulermailer.plist Support
      [running] com.taoeffect.EspionageHelper.plist Support
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      Speedy Mac Application (/Applications/Speedy Mac/Speedy Mac.app)
      AwakenHelper Application (/Users/[redacted]/Library/Application Support/Awaken/AwakenHelper.app)
      GetBackupAgent Application (/Users/[redacted]/Library/Application Support/BeLight Software/Get Backup 2/GetBackupAgent.app)
      WDDriveUtilityHelper Application (/Users/[redacted]/Downloads/WD/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
      ClustersHelper Application (/Library/PreferencePanes/Clusters.prefPane/Contents/Resources/ClustersHelper.a pp)
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      ScanNotification UNKNOWN (missing value)
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      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
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      Unity Web Player: Version: UnityPlayer version 3.5.3f3 - SDK 10.6 Support
      NPVirtools: Version: 4.0 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
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      DirectorShockwave: Version: 11.6.8r638 Support
      QuickTime Plugin: Version: 7.7.1
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      GarminGpsControl: Version: 2.9.3.0 Release Support
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      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
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      BrowserPlus_2.9.2: Version: 2.9.2 Support
      Picasa: Version: 1.0 Support
    Safari Extensions: ℹ️
      DivX Plus Web Player HTML5 <video>
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      DivX HiQ
      Aimersoft Video Converter
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      Clusters  Support
      Déjà Vu  Support
      Flash Player  Support
      Flip4Mac WMV  Support
      Java  Support
      Logitech Control Center  Support
      Logi Preference Manager  Support
      MenuMeters  Support
      Perian  Support
      Symantec QuickMenu  Support
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    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Destinations:
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    Do you have another cable you can test with? Do you have access to another computer with Firewire you can test with?
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    Navigated to the BlackBerry page for downloading Desktop Manger for Mac. Clicked on the "download" button. Returned to the same page - in a nonproductive loop. Help please.

    Does this link for you?
    https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • First sync with desktop manager for mac: only 300 contacts synced instead of the 1100

    I have a Curve 8310. version 4
     I have a brand new mac with NO CONTACTS or calendar.
     I have preciously very successfully synced with my windows computer for 2 years.
    I have just tried for the first time to sync with desktop manager,.only 315 contacts synced of the 1100.
    The apple  people recommend using Mark/Space" missing Sync" but I am reluctant to do this as the reviews are mixed.
    Help?

    Hi there.
    Have been using my BB Pearl 8100 on and off since Oct 08.
    I have successfully synced with a Vaio (XP Pro) using BBDM (up to version 4.6) as well as iMac OS 10.5.8 using PocketMac for BB v4.1 and now BBDM for Mac. Have synced with iCal, Mail, Contacts (albeit 647)
    PocketMac can be a little temperamental, but not that much of a prob as when i downloaded it was free (shareware) and the only alternative was Missing Sync.
    This posting is provided as is and implies no warranties

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