Sync error with 9000

I changed my BB recently to a 9000. I had Minisafe installed on the previous one and have already installed the software on the new one (and registered it). But I still get the error when I try to synchronize and the database (from Minisafe) does not syncrhonize. Any thoughts or solutions?
Mod Edit: Changed to appropriate title after moving message from another thread. (This message deserves its own thread)
Message Edited by Kooldac on 11-30-2008 02:15 PM

Hi...
In order to support the drivers, you have to load the appropriate hand held software which is not the same as Desktop Manager. You can find this software on your carrier site or by going to Blackberry.com. Once you load this 2nd install, you should be able to get your Media Sync to work.
Who is your carrier?
And, can you post your OS version? OPTIONS / ABOUT
Thank you...
H.
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If successful in helping you, please give me kudos in my post.
Please mark the post that solved it for you!
Thank you!
Best Regards
hmeister

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