Sync existing Iphone/Ipad with new library

alright ,
first of all , sorry i'm asking a question that probably already haves bin answered before ... but i"m not finding the perfect one at the time (answer)
this is the question , i work for a IT company (small scale) , and at a regular base we have customers with iphones and ipads , myself i'm having both so ...
mostly of the time , we sell new computers to our customers (sorry , no imac's , mostly our customers are used to windows ...) and that comes with an issue i'm not yet found an answer to ...
so , the customer have's a iphone with data (photo's , music , apps , etc ) or ipad , that syncs to his old computer.
we sell the new one , install it , and the customer asks to sync his existing iphone , with existing data on it , to its new library ...
but then , when you plug in the iphone , the first question you get is if you want to sync to the new library , with result of loosing all data that current on the phone/pad ...
NO , i don't want that , and thats why i started this topic , i wan't someone to explain me if its possible to just move the data from the phone to the new pc ...
for the record , ussualy its from XP to Win7 ...
thnx in advance

My guess is that you previously synced the iPhone with a different computer in the past. You will probably want to set up Home Sharing.
http://support.apple.com/kb/HT4620
Also see here:
http://support.apple.com/kb/HT3819

Similar Messages

Syncing iPhone & iPad with new laptop after old one crashed.

The computer (Dell laptop) I had originally synced my iPhone & iPad with crashed. I have a Toshiba laptop that I authorized with my iTunes account but I cannot sync my devices. When plugged in I receive the message waiting for my old laptop to sync. Any suggestions?

Sync with new computer
https://discussions.apple.com/docs/DOC-3141

HT1202 If I Erase and Sync my iPhone to my new library will I lose old data?

If I erase and sync my iphone to my new itunes library on my new computer will it erase my photos, videos and contacts too?

It will erase your contacts if you choose to sync contacts on the Info tab of your iTunes sync settings and sync to an empty contacts client. To avoid this you must enter at least one contact in Address Book, Outlook or whatever you're syncing contacts with prior to syncing. This will generate a merge or replace prompt for contacts when you first sync, choose merge.
Syncing doesn't touch your photos and videos in your camera roll (other than to include them in the iPhone backup). It will, however, remove any non-camera roll photos or videos synced to your phone from your computer.
You might want to look through this guide on syncing with a new itunes without losing data: https://discussions.apple.com/docs/DOC-3141.

Can I Sync my Iphone/Ipad with Bluetooth?

Can I Sync my Iphone 4 with my MacBook Pro?

You can't sync an iPhone with an iPad. There is no device limit for the number of iPods, iPads, and iPhones that can be synced with the same iTunes library and iTunes account on the same computer. Each device has its own sync preferences with iTunes. Unless there is a 3rd party app that allows for placing and receiving calls via the internet that is compatible with the iPad, you can't use an iPad as a phone.

Set up of new iMac - need to sync existing iPhone & iPad but cannot

I have set up a new iMac and cannot get any of my itunes backups to sync my iphone and ipad to the new mac. My iphone & ipad were all synced to my old windows laptop via itunes and everything synchronized - mail, calendar, music etc. Now I am setting up a new iMac and I signed up the itunes via iCloud. This has only set up anything purchased through itunes and about 90% of my music was not purchased through itunes so most of it is missing. So I have spoken to apple support on the phone and they guided me to transfer my old windows media to the new iMac using migration assistant. Unfortunately this wouldn't connect, so I am back to square one.
So now I have manually moved all of my photos and music manually using an external hard drive - so that has taken over the largest amount of files to the new iMac but my issue still remains that nothing will sync to the new iMac. I am totally lost now and have no idea how to approach it.
I tried to back up the iPad and iPhone to iCloud but even that won't happen - so basically everything is still syncing to my old windows laptop and nothing is syncing to my new iMac.
Does anyone have any suggestions how to approach and where to start. I am based in Dubai and there is no apple store here so I can't even take it all in and just get it all sorted and I am not getting much help on the phone as the tech support is 9-5pm work days only and I am at work and not in front of the iMac to try any troubleshooting.
Any suggestions are WELCOME!
thanks,

sign out of the itunes on the PC and then sign into the itunes on the ipad iphone and imac w/ the same apple id make sure that all 3 devices are authorized to the same apple id and then you should be able to start syncing the phone and pad to the imac.

How can I sync my iPhone to a new library without losing all the data on the phone?

I recently switched computers as the old one had died but I can't transfer any of my music from the iTunes to the new phone. Is there any way I can backup the phone and then sync it with the new library and somehow restore all my app's etc?
Thanks,
Raf

Specifically I'm looking to keep all my photo's on the phone.

How do I sync my iPhone 5 with new computer?

I just sold my computer to my friend, but need to sync my iphone with a new computer. I have a lot of information on it that I don't want to lose, especially voice notes. I don't want to loose anything on my phone, just transfer iTunes libraries.
I tried to sync it and a pop up window came up with the Erase and Sync option. If I back up my iphone, where can I access the file? I need to take the voice notes from my phone and put them into individual files on Finder.
thanks!!!

Take a look at this article to get some background info: http://support.apple.com/kb/HT1495
Steve M.

HT2204 Syncing older IPhone apps with new MacBookPro

I recently bought a MacBookPro and am trying to sync my IPhone. It tells me it will delete 9 apps (but they don't tell me which apps they are) on my phone unless I can authorize my new Mac using a password for an email address I haven't used in over five years and won't accept my birthdate as an answer used as a security question
Without knowing which apps they are, I can't delete them and repurchase or reinstall them
Any work arounds for this would be greatly appreciated

The apps will be 'nuked' - at least, you can redownload them for free.
http://support.apple.com/kb/HT2519
Next time, back up your whole library, better yet, your whole HDD!

I had to re download itunes on my computer and when i plug in my iphone it says im connected to a different itunes library. is there a way to sync my iphone to the new library without erasing the stuff on my phone?

On my laptop i had itunes but recently i needed to delete everything on my laptop including itunes. When i went to update the music on my iphone i re downloaded itunes but when i plug in my iphone a message pops up saying my phone is connected to another itunes library. When i clicked sync it says that i have an option to erase and re sync my iphone. I dont really care about loosing my music but i dont want to lose all my pictures on my iphone. Is there anything i can do to keep them?

Syncing shouldn't trouch you photos unless you have photos in a Photo Library album. These would be photos that were synced to your phone from your computer. If you do have any, you'll need to use an app like PhotoSync to transfer them to your computer prior to syncing.
If you prefer to backup your camera roll photos prior to syncing, open iTunes and go to Preferences>Devices and check "Prevent...from syncing automatically". Then connect your phone to your computer and import them as explained here: http://support.apple.com/kb/HT4083.
Then, to minimize data loss, follow the steps in this user tip: https://discussions.apple.com/docs/DOC-3141. To follow the steps, first open iTunes and go to View>Show Sidebar. Also, Transfer Purchases is now located in File>Devices.

Ipad with new library

i have an ipad that is synced with an old computer. how can i sync my ipad to the new computer without losing my apps?

If you've still got your old computer then you can copy your media and apps via an external drive to your new pc (or you can use a backup if you have one). You can then add that folder into your new computer's iTunes (File > Add Folder) so that it contains your apps and media.
If you havn't still got your old computer nor a backup of your apps, then you can re-download your apps from the app store for free if you use the same iTunes account (assuming that the apps are still available) : http://support.apple.com/kb/HT2519.
Anything that you've purchased directly on the iPad should also be transferred (http://support.apple.com/kb/HT1848).
If you have 'automatically sync music' set, then you should also copy your music onto the new computer before syncing, otherwise anything not on your computer will be deleted from the iPad (I think).
When I got a new computer I copied everything to it first (apps/music/movies), but I still got a 'everything will be deleted' warning when I first tried to sync - though it didn't delete anything and kept all my app's settings and statistics.
Message was edited by: King_Penguin

Help with syncing my Iphone to my new Macbook pro!

Okay, so I wasn't sure whether to put this in with the iPhone questions or the macbook pro questions but here goes anyways;
So just yesterday I received my macbook pro. My computer before was a Dell, this is really besides the point, but if I am trying to figure my best route to getting the information (music, contacts, etc.) onto my new mac. I am afraid to just plug my iPhone in, because I don't want it to wipe my phone.
If i plug my phone in, will this happen? I'm just not really sure what to do right now. Thank you!

I'm in a similar situation as the OP. Laptop crashed, lost access to my iTunes library. Got a new Mac, repopulated the new library with all my music, audiobooks, etc. Thing is, my iPhone contains only a few hundred of the tens of thousands of songs in my library, almost all of which were ripped from my CD collection (yeah, I'm old) rather than having been purchased through iTunes, so Restore Purchases won't do me much good.
I'm really not interested in having to redo the years-long winnowing process of choosing which music from my collection to put back onto my phone once I sync it to my new machine and library. Nor am I interested in dropping thirty bucks or so on third-party backup software. And I'm *really* not interested in being told that I cannot manage my music, on my devices, with my computer, without having to start from scratch.
So the original question stands: It's not about whether I can sync my iPhone to a new library without losing the media I've put on the phone, but How. To. Do. It. Is there a way to create an index or playlist of what's on the phone prior to the initial sync such that iTunes will restore only those files from the library after it slicks the phone?

How can I recognize my Iphone 5 with new itunes software? Its not syncing even with different apple devices?

I need help syncing my iphone 5 with new Itunes software. It wont recognize my phone under the files tab and selecting devices they are greyed out as if it doesnt recognize the device

this worked for me.
PLUG your iPhone to PC and go here on your PC...Control Panel\Hardware and Sound\Devices and Printers. under unspecified you will see apple iPhone......right click on it and remove device. unplug your iPhone and replug it to your pc and iTunes should open and will see your phone.

PC died and in turn my main iTunes library. iPhone was synced to it. Now when I try to connect to another library it tells me the phone must be wiped clean before I can manage music with new library. Any way around that? Don't want to lose music.

My PC died and in turn so did my main iTunes library. My iPhone was synced to the library that is gone. Now when I try to connect to another library, it tells me the phone must be wiped clean before I can manage music with new library. Any way around that? I don't want to lose the music that is on my phone. I am looking for a way to tell the phone to "forget" the old library and let me start working with a new library.

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy of your computer to put everything on the new one.
It sounds like you have failed to do this, which is not good at all.
You will have to transfer your itunes purchases from your iphone. Authorize your computer for your itunes account
About iTunes Store authorization and deauthorization
Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars. So do NOT sync yet. This is why a backup copy is so important.
Enter one unique contact and calendar entry on your computer.
When you first sync, you should get the option to merger the data. Choose it.
If you want your pics, then you will need to e-mail them to yourself before you sync. They will not be of the original quality as they are reduced when synced to iphone.
When all is as goos as it can be, then backup your computer, and always maintain the backup.

Iphone sync with new library

I orginally synced and starting using my iphone4 with one laptop. Now I want to change and always sync and manage my iphone from a new laptop. Right now I want to update the iOS, but before I can do that, I need to get all my apps from the iphone to my new laptop itunes library. How? When I try to sync with new library which has no apps, I get a message that my iphone apps will be lost.
How can I move forward??
thx.

All iTunes content on your iPhone - all music, movies, tv shows, and 3rd party apps should be in your iTunes library on your computer for this and several other reasons. All apps on your iPhone would be in your iTunes library if Sync Apps had been selected under the Apps tab for your iPhone sync preferences with iTunes. With this selected, after downloading an app direct with your iPhone the app will be copied to your iTunes library automatically the first time you sync your iPhone with iTunes after doing so. This also provides for downloading an app with iTunes on your computer and installing the app on your iPhone via the iTunes sync process, and for removing an app from your iPhone without deleting the app by deselecting the app under the Apps tab followed by a sync. To reinstall the app again later, reselect the app under the Apps tab followed by a sync. This also provides for transferring your entire iTunes library from one computer to another per the link provided.
First you need to authorize your new laptop with your iTunes account with iTunes. With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.
After confirming all 3rd party apps on your iPhone were transferred to your iTunes library, select Sync Apps under the Apps tab and make sure all apps below are selected. Select Apply.

How can I sync my iPhone 4 with a new MacBook Pro without losing all my data and settings?

I used to sync my iPhone 4 with a PC running Windows XP until the hard drive died. Thankfully, I already had a backup of all my iTunes media (Songs, TV Shows, Movies, Podcasts, Apps, etc), so when I bought a new MacBook Pro, transferring my iTunes library was easy.
My problem now is that I want to sync my iPhone 4 with my new MacBook Pro without losing all the data and settings. I have already used iTunes to back it up and transfered my purchases onto the mac. I just need help to sync the iPhone with the Mac without losing app data, emails, contacts, settings.
Everytime I click on the tabs (to sync contacts, apps, music, et al), I get an error message that reads:
"Are you sure you want to sync apps? All existing apps and their data on the iPhone “Ryan's iPhone” will be replaced with apps from this iTunes library."
What do I do? Any help would be greatly appreciated.
Thanks,
Ryan

Read through this helpful document on this subject: https://discussions.apple.com/docs/DOC-3141

Sync existing Iphone/Ipad with new library

Similar Messages

Maybe you are looking for