Sync group down? All my agents from different locations offline in same time.

Now is 2014-10-17, 10:22PM EST. Portal shows all my agents from 3 different locations offline. The last sync was done at around 8:30. I've confirmed my agents are online, and they can successfully ping service. Last nite was another nightmare, it look more
than half an hour for a sync cycle. Went back to normal all the suddent at 4am early morning.
What's going on?
Thanks,
Dan

Hi,
Thanks for your reply.
The service went back to normal at 1AM EST. It was down for 4 hours 30mins. But the service interruption is just too sudden and frequence as I said it went down on Thursday (16th Oct) night as well.
Here's my sync group info.
Sync group ID : a0d2cc7b-3a3e-481f-a3b5-be26a373fd5a_Southeast Asia
Region : Southeast Asia
Date time of the issue : 17th OCT 8:30PM EST to 18th OCT 1:00AM EST
Traing ID : No error found from logs since the sync group didn't work at all. It showed all of my agents offlined. And the sync group showed "Warning"
Please let me know if you need additional info. Thanks.
Dan

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My bad , it's not a must! Please see,
bash-3.2$ ls
o1_mf_1_34_8jk60c7b_.arc o1_mf_1_35_8jkz3p0l_.arc o1_mf_1_36_8jlcqpky_.arc
bash-3.2$ mkdir /tmp/archivelognewloc
bash-3.2$ cp *.* /tmp/archivelognewloc
bash-3.2$ rman target /
Recovery Manager: Release 11.2.0.1.0 - Production on Wed Jan 30 14:40:17 2013
Copyright (c) 1982, 2009, Oracle and/or its affiliates. All rights reserved.
allconnected to target database: **** (DBID=1228973204)
RMAN>
RMAN> catalog start with '/tmp/archivelognewloc';
searching for all files that match the pattern /tmp/archivelognewloc
List of Files Unknown to the Database
=====================================
File Name: /tmp/archivelognewloc/o1_mf_1_36_8jlcqpky_.arc
File Name: /tmp/archivelognewloc/o1_mf_1_35_8jkz3p0l_.arc
File Name: /tmp/archivelognewloc/o1_mf_1_34_8jk60c7b_.arc
Do you really want to catalog the above files (enter YES or NO)? yes
cataloging files...
cataloging done
List of Cataloged Files
=======================
File Name: /tmp/archivelognewloc/o1_mf_1_36_8jlcqpky_.arc
File Name: /tmp/archivelognewloc/o1_mf_1_35_8jkz3p0l_.arc
File Name: /tmp/archivelognewloc/o1_mf_1_34_8jk60c7b_.arc
RMAN>
Update : A little better demo
SQL*Plus: Release 11.2.0.1.0 Production on Wed Jan 30 15:00:32 2013
Copyright (c) 1982, 2009, Oracle. All rights reserved.
Connected to:
Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - Production
With the Partitioning, Oracle Label Security, OLAP, Data Mining
and Real Application Testing options
SQL> alter system switch logfile;
System altered.
SQL> /
System altered.
SQL> alter system checkpoint;
System altered.
SQL> alter system switch logfile;
System altered.
SQL> exit
Disconnected from Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - Production
With the Partitioning, Oracle Label Security, OLAP, Data Mining
and Real Application Testing options
bash-3.2$ ls
o1_mf_1_38_8jldnkog_.arc o1_mf_1_40_8jlfdnph_.arc
o1_mf_1_39_8jlfdmoq_.arc o1_mf_1_41_8jlff2nn_.arc
bash-3.2$ pwd
/u01/app/oracle/flash_recovery_area/AMER/archivelog/2013_01_30
[root@EDHDR3P0 ~]# ls /tmp/archivelognewloc/
[root@EDHDR3P0 ~]# exit
logout
bash-3.2$
bash-3.2$
bash-3.2$ pwd
/u01/app/oracle/flash_recovery_area/AMER/archivelog/2013_01_30
bash-3.2$ ls
o1_mf_1_38_8jldnkog_.arc o1_mf_1_40_8jlfdnph_.arc
o1_mf_1_39_8jlfdmoq_.arc o1_mf_1_41_8jlff2nn_.arc
bash-3.2$ ls /tmp/archivelognewloc/
bash-3.2$ ls -l /tmp/archivelognewloc/
total 0
bash-3.2$ cp * /tmp/archivelognewloc/
bash-3.2$ ls -l /tmp/archivelognewloc/
total 3620
-rw-r----- 1 oracle oinstall 549888 Jan 30 15:02 o1_mf_1_38_8jldnkog_.arc
-rw-r----- 1 oracle oinstall 3117568 Jan 30 15:02 o1_mf_1_39_8jlfdmoq_.arc
-rw-r----- 1 oracle oinstall    1024 Jan 30 15:02 o1_mf_1_40_8jlfdnph_.arc
-rw-r----- 1 oracle oinstall   19456 Jan 30 15:02 o1_mf_1_41_8jlff2nn_.arc
bash-3.2$ pwd
/u01/app/oracle/flash_recovery_area/AMER/archivelog/2013_01_30
bash-3.2$ rm -rf *
bash-3.2$ ls
bash-3.2$ rman target /
Recovery Manager: Release 11.2.0.1.0 - Production on Wed Jan 30 15:03:13 2013
Copyright (c) 1982, 2009, Oracle and/or its affiliates. All rights reserved.
connected to target database: AMER (DBID=1228973204)
RMAN> backup archivelog all;
Starting backup at 30-JAN-13
current log archived
using target database control file instead of recovery catalog
allocated channel: ORA_DISK_1
channel ORA_DISK_1: SID=151 device type=DISK
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03002: failure of backup command at 01/30/2013 15:03:32
RMAN-06059: expected archived log not found, loss of archived log compromises recoverability
ORA-19625: error identifying file /u01/app/oracle/flash_recovery_area/AMER/archivelog/2013_01_30/o1_mf_1_38_8jldnkog_.arc
ORA-27037: unable to obtain file status
Linux Error: 2: No such file or directory
Additional information: 3
RMAN> catalog start with '//tmp/archivelognewloc';
searching for all files that match the pattern //tmp/archivelognewloc
List of Files Unknown to the Database
=====================================
File Name: /tmp/archivelognewloc/o1_mf_1_39_8jlfdmoq_.arc
File Name: /tmp/archivelognewloc/o1_mf_1_41_8jlff2nn_.arc
File Name: /tmp/archivelognewloc/o1_mf_1_40_8jlfdnph_.arc
File Name: /tmp/archivelognewloc/o1_mf_1_38_8jldnkog_.arc
Do you really want to catalog the above files (enter YES or NO)? yes
cataloging files...
cataloging done
List of Cataloged Files
=======================
File Name: /tmp/archivelognewloc/o1_mf_1_39_8jlfdmoq_.arc
File Name: /tmp/archivelognewloc/o1_mf_1_41_8jlff2nn_.arc
File Name: /tmp/archivelognewloc/o1_mf_1_40_8jlfdnph_.arc
File Name: /tmp/archivelognewloc/o1_mf_1_38_8jldnkog_.arc
RMAN> backup archivelog all;
Starting backup at 30-JAN-13
current log archived
using channel ORA_DISK_1
archived log /u01/app/oracle/flash_recovery_area/AMER/archivelog/2013_01_30/o1_mf_1_38_8jldnkog_.arc not found or out of sync with catalog
trying alternate file for archived log of thread 1 with sequence 38
archived log /u01/app/oracle/flash_recovery_area/AMER/archivelog/2013_01_30/o1_mf_1_39_8jlfdmoq_.arc not found or out of sync with catalog
trying alternate file for archived log of thread 1 with sequence 39
archived log /u01/app/oracle/flash_recovery_area/AMER/archivelog/2013_01_30/o1_mf_1_40_8jlfdnph_.arc not found or out of sync with catalog
trying alternate file for archived log of thread 1 with sequence 40
archived log /u01/app/oracle/flash_recovery_area/AMER/archivelog/2013_01_30/o1_mf_1_41_8jlff2nn_.arc not found or out of sync with catalog
trying alternate file for archived log of thread 1 with sequence 41
channel ORA_DISK_1: starting archived log backup set
channel ORA_DISK_1: specifying archived log(s) in backup set
input archived log thread=1 sequence=38 RECID=45 STAMP=806079846
input archived log thread=1 sequence=39 RECID=42 STAMP=806079846
input archived log thread=1 sequence=40 RECID=44 STAMP=806079846
input archived log thread=1 sequence=41 RECID=43 STAMP=806079846
input archived log thread=1 sequence=42 RECID=41 STAMP=806079812
input archived log thread=1 sequence=43 RECID=46 STAMP=806079851
channel ORA_DISK_1: starting piece 1 at 30-JAN-13
channel ORA_DISK_1: finished piece 1 at 30-JAN-13
piece handle=/u01/app/oracle/flash_recovery_area/AMER/backupset/2013_01_30/o1_mf_annnn_TAG20130130T150411_8jlfmcmf_.bkp tag=TAG20130130T150411 comment=NONE
channel ORA_DISK_1: backup set complete, elapsed time: 00:00:01
Finished backup at 30-JAN-13
RMAN> list backup of archivelog all;
List of Backup Sets
===================
BS Key Size       Device Type Elapsed Time Completion Time
1       981.94M    DISK        00:01:15     30-JAN-13
        BP Key: 1   Status: AVAILABLE Compressed: NO Tag: TAG20130130T143224
        Piece Name: /u01/app/oracle/flash_recovery_area/AMER/backupset/2013_01_30/o1_mf_annnn_TAG20130130T143224_8jlcqs5d_.bkp
List of Archived Logs in backup set 1
Thrd Seq     Low SCN    Low Time Next SCN   Next Time
1    5       830546     25-JAN-13 841823     25-JAN-13
1    6       841823     25-JAN-13 866733     25-JAN-13
1    7       866733     25-JAN-13 889743     25-JAN-13
1    8       889743     25-JAN-13 912846     26-JAN-13
1    9       912846     26-JAN-13 931109     26-JAN-13
1    10      931109     26-JAN-13 952239     26-JAN-13
1    11      952239     26-JAN-13 979268     26-JAN-13
1    12      979268     26-JAN-13 1004465    26-JAN-13
1    13      1004465    26-JAN-13 1021707    26-JAN-13
1    14      1021707    26-JAN-13 1040437    27-JAN-13
1    15      1040437    27-JAN-13 1068031    27-JAN-13
1    16      1068031    27-JAN-13 1091450    27-JAN-13
1    17      1091450    27-JAN-13 1114656    27-JAN-13
1    18      1114656    27-JAN-13 1137779    27-JAN-13
1    19      1137779    27-JAN-13 1165125    27-JAN-13
1    20      1165125    27-JAN-13 1199499    28-JAN-13
1    21      1199499    28-JAN-13 1228282    28-JAN-13
1    22      1228282    28-JAN-13 1249640    28-JAN-13
1    23      1249640    28-JAN-13 1270613    28-JAN-13
1    24      1270613    28-JAN-13 1291570    28-JAN-13
1    25      1291570    28-JAN-13 1312497    28-JAN-13
1    26      1312497    28-JAN-13 1332622    28-JAN-13
1    27      1332622    28-JAN-13 1365097    28-JAN-13
1    28      1365097    28-JAN-13 1395297    28-JAN-13
1    29      1395297    28-JAN-13 1407058    28-JAN-13
1    30      1407058    28-JAN-13 1437549    29-JAN-13
1    31      1437549    29-JAN-13 1469773    29-JAN-13
1    32      1469773    29-JAN-13 1504608    29-JAN-13
1    33      1504608    29-JAN-13 1522578    29-JAN-13
1    34      1522578    29-JAN-13 1553706    30-JAN-13
1    35      1553706    30-JAN-13 1586954    30-JAN-13
1    36      1586954    30-JAN-13 1603625    30-JAN-13
BS Key Size       Device Type Elapsed Time Completion Time
2       538.00K    DISK        00:00:01     30-JAN-13
        BP Key: 2   Status: AVAILABLE Compressed: NO Tag: TAG20130130T144745
        Piece Name: /u01/app/oracle/flash_recovery_area/AMER/backupset/2013_01_30/o1_mf_annnn_TAG20130130T144745_8jldnkxt_.bkp
List of Archived Logs in backup set 2
Thrd Seq     Low SCN    Low Time Next SCN   Next Time
1    38      1604067    30-JAN-13 1604680    30-JAN-13
BS Key Size       Device Type Elapsed Time Completion Time
3       3.64M      DISK        00:00:00     30-JAN-13
        BP Key: 3   Status: AVAILABLE Compressed: NO Tag: TAG20130130T150411
        Piece Name: /u01/app/oracle/flash_recovery_area/AMER/backupset/2013_01_30/o1_mf_annnn_TAG20130130T150411_8jlfmcmf_.bkp
List of Archived Logs in backup set 3
Thrd Seq     Low SCN    Low Time Next SCN   Next Time
1    38      1604067    30-JAN-13 1604680    30-JAN-13
1    39      1604680    30-JAN-13 1606046    30-JAN-13
1    40      1606046    30-JAN-13 1606049    30-JAN-13
1    41      1606049    30-JAN-13 1606057    30-JAN-13
1    42      1606057    30-JAN-13 1606303    30-JAN-13
1    43      1606303    30-JAN-13 1606353    30-JAN-13
RMAN> crosscheck backup of archivelog all;
using channel ORA_DISK_1
crosschecked backup piece: found to be 'AVAILABLE'
backup piece handle=/u01/app/oracle/flash_recovery_area/AMER/backupset/2013_01_30/o1_mf_annnn_TAG20130130T143224_8jlcqs5d_.bkp RECID=1 STAMP=806077945
crosschecked backup piece: found to be 'AVAILABLE'
backup piece handle=/u01/app/oracle/flash_recovery_area/AMER/backupset/2013_01_30/o1_mf_annnn_TAG20130130T144745_8jldnkxt_.bkp RECID=2 STAMP=806078865
crosschecked backup piece: found to be 'AVAILABLE'
backup piece handle=/u01/app/oracle/flash_recovery_area/AMER/backupset/2013_01_30/o1_mf_annnn_TAG20130130T150411_8jlfmcmf_.bkp RECID=3 STAMP=806079851
Crosschecked 3 objects
RMAN> list backup of archivelog all;
List of Backup Sets
===================
BS Key Size       Device Type Elapsed Time Completion Time
1       981.94M    DISK        00:01:15     30-JAN-13
        BP Key: 1   Status: AVAILABLE Compressed: NO Tag: TAG20130130T143224
        Piece Name: /u01/app/oracle/flash_recovery_area/AMER/backupset/2013_01_30/o1_mf_annnn_TAG20130130T143224_8jlcqs5d_.bkp
List of Archived Logs in backup set 1
Thrd Seq     Low SCN    Low Time Next SCN   Next Time
1    5       830546     25-JAN-13 841823     25-JAN-13
1    6       841823     25-JAN-13 866733     25-JAN-13
1    7       866733     25-JAN-13 889743     25-JAN-13
1    8       889743     25-JAN-13 912846     26-JAN-13
1    9       912846     26-JAN-13 931109     26-JAN-13
1    10      931109     26-JAN-13 952239     26-JAN-13
1    11      952239     26-JAN-13 979268     26-JAN-13
1    12      979268     26-JAN-13 1004465    26-JAN-13
1    13      1004465    26-JAN-13 1021707    26-JAN-13
1    14      1021707    26-JAN-13 1040437    27-JAN-13
1    15      1040437    27-JAN-13 1068031    27-JAN-13
1    16      1068031    27-JAN-13 1091450    27-JAN-13
1    17      1091450    27-JAN-13 1114656    27-JAN-13
1    18      1114656    27-JAN-13 1137779    27-JAN-13
1    19      1137779    27-JAN-13 1165125    27-JAN-13
1    20      1165125    27-JAN-13 1199499    28-JAN-13
1    21      1199499    28-JAN-13 1228282    28-JAN-13
1    22      1228282    28-JAN-13 1249640    28-JAN-13
1    23      1249640    28-JAN-13 1270613    28-JAN-13
1    24      1270613    28-JAN-13 1291570    28-JAN-13
1    25      1291570    28-JAN-13 1312497    28-JAN-13
1    26      1312497    28-JAN-13 1332622    28-JAN-13
1    27      1332622    28-JAN-13 1365097    28-JAN-13
1    28      1365097    28-JAN-13 1395297    28-JAN-13
1    29      1395297    28-JAN-13 1407058    28-JAN-13
1    30      1407058    28-JAN-13 1437549    29-JAN-13
1    31      1437549    29-JAN-13 1469773    29-JAN-13
1    32      1469773    29-JAN-13 1504608    29-JAN-13
1    33      1504608    29-JAN-13 1522578    29-JAN-13
1    34      1522578    29-JAN-13 1553706    30-JAN-13
1    35      1553706    30-JAN-13 1586954    30-JAN-13
1    36      1586954    30-JAN-13 1603625    30-JAN-13
BS Key Size       Device Type Elapsed Time Completion Time
2       538.00K    DISK        00:00:01     30-JAN-13
        BP Key: 2   Status: AVAILABLE Compressed: NO Tag: TAG20130130T144745
        Piece Name: /u01/app/oracle/flash_recovery_area/AMER/backupset/2013_01_30/o1_mf_annnn_TAG20130130T144745_8jldnkxt_.bkp
List of Archived Logs in backup set 2
Thrd Seq     Low SCN    Low Time Next SCN   Next Time
1    38      1604067    30-JAN-13 1604680    30-JAN-13
BS Key Size       Device Type Elapsed Time Completion Time
3       3.64M      DISK        00:00:00     30-JAN-13
        BP Key: 3   Status: AVAILABLE Compressed: NO Tag: TAG20130130T150411
        Piece Name: /u01/app/oracle/flash_recovery_area/AMER/backupset/2013_01_30/o1_mf_annnn_TAG20130130T150411_8jlfmcmf_.bkp
List of Archived Logs in backup set 3
Thrd Seq     Low SCN    Low Time Next SCN   Next Time
1    38      1604067    30-JAN-13 1604680    30-JAN-13
1    39      1604680    30-JAN-13 1606046    30-JAN-13
1    40      1606046    30-JAN-13 1606049    30-JAN-13
1    41      1606049    30-JAN-13 1606057    30-JAN-13
1    42      1606057    30-JAN-13 1606303    30-JAN-13
1    43      1606303    30-JAN-13 1606353    30-JAN-13
RMAN> HTH
Aman....
Edited by: Aman.... on Jan 30, 2013 3:06 PM

Data from different databases in the same report.

Hi Everyone,
I am trying to build a reconciliation report in which I need to show the data from the source and target, side by side.
Source and target are both different databases, although being oracle only
Whenever a new data model is created, it gets attached to a data source and in the report we need to choose a specific data model.
Can we have data from different databases in the same report ?

Yes, it is possible.
One way Is to use dataTemplates. There you can make queries from any number of different databases (The max I have done is 5).
It looks something like that:
<dataTemplate name="NameOfTemplate">
<dataQuery>
     <sqlStatement name="Q1" dataSourceRef="Connection1">
          <![CDATA[     select * from table1]]>
     </sqlStatement>
     <sqlStatement name="Q2" dataSourceRef="Connection2">
          <![CDATA[     select * from table2]]>
     </sqlStatement>
</dataQuery>
<dataStructure>
     <group name="RESULT1" source="Q1">
          <element name="P_FIRST_NAME" value="P_FIRST_NAME"/>
     </group>
     <group name="RESULT2" source="Q2">
          <element name="P_DATE" value="P_DATE"/>
     </group>
</dataStructure>
</dataTemplate>dataStructure is very important when you get data from different places, if you don't define those elements, then only the result from Q1 is shown.
The second possible way is to make as two different data models, each containing their own query and then set Main Data Set as concatenated SQL Data Source.
Best of luck,
Evelyn

Mail sorting messages from different people in the same thread?

I have this weird issue. It's happened before but I figured I might be able to figure this out.
I got a response from somebody this morning and whats happening is, when I click on his response, the email shows up on the right like it should. However, ths email is from "Floyd" and shows as email "2". It shows another email below it in the "thread" from "Taryn" and has absolutely nothing to do with this email. The only similarities are the subject line which says "Poster". The "First" email from Taryn is from April. It seams as if it's sorting the emails by subject line. I don't want emails from different people in the same thread. Any thoughts on how to fix this issue? Image attached.
OSX 10.8.4

This question is about the same as mine. I migrated all my data from old mac mini to new mac mini. System screwed up and permission and owners were not setup. Now I'm trying to salvage this mess. I'm also trying to import mail, which I think should be on the computer but I don't know where.
Same question where does the computer store Mail mail?
Chuck

Stream from iMac to 2 different ATV's; different movies, at the same time?

Can I stream from my iTunes library on my mid 2014 iMac; to two different 3rd gen ATV's, two different movies at the same time?

Thank you Alley_Cat for your reply!
Yes...all devices are enabled for Home Sharing with the same APPLE ID, all on the same network, the content is in iTunes and compatible, computer and iTunes running, and I am initiating playback on the AppleTVs themselves via the Computers icon.
playback is is fine on 1st ATV. When I TRY to connect to ATV #2... and try to connect to my iTunes library i get:
COULD NOT CONNECT TO _______ LIBRARY MAKE SURE COMPUTER IS ON THE SAME NETWORK AND ITUNES IS UP TO DATE AND ITUNES IS RUNNING.
iTunes is up to date ver11.3.1.(2) . As noted before,same network iTunes compatible, running and initiating playback on ATV's via Computers icon.

Why does PSE 10 Organizer jumble up photos on the same date from different locations ?

I have PSE 10 installed on a PC with Windows 7. My camera is a Nikon D90 using a Sandisk 8 gb SD card. When I take photos at different locations on the same date and download them into the Organizer , instead of keeping the photos from the different locations together by location, it jumbles them all up. It does not keep them in order by time taken from first to last for that day , it just mixes them all up in random order. Why ?

Hi Lyndy,
When you use Albums and Keyword Tags, you aren't moving the images around (they stay in their folders) - you just look at them differently.
What you can try is this:-
1) select one of your folders in folder view so that it displays all of those images in filename order
2) click on the instant album button (to the top right of the thumbnails)
This will generate an album with the same name as the folder
3) Now switch to Thumbnail view
4) click on the new albumb name on the right side
Now, all the images should be in date/time order - you may have adjust the options
The real power of the Keywrd Tags is the many different ways you can look at the images.
If you have a Keyword Tag structure like this:-
Places
     Scotland
            Holyrood
            Britania
Then if you assign the Holyrood and britania tags to the appropiate photos, there are various ways of viewing the photos.
Selecting just Holyrood would show only the Holyrood ones
Selecting Scotland would show both Holyrood and Britania ones.
The only limit seems to be your own imagination
I hope that gives you ideas rather than adding confusion
Brian

How can I do to transfer all iTunes library from my Mac book Pro to Time capsule without to lost the alphabetic sequence of songs

How can I do to transfer all iTunes library from my Mac book Pro to Time capsule without to lost the alphabetic sequence of songs & artists? What is the correct way to transfer my 3000 songs to Time capsule, to free the memory of my Mac? Thanks a lot. Carlo Molinari (Rome - Italy)

How can I do to transfer all iTunes library from my Mac book Pro to Time capsule without to lost the alphabetic sequence of songs & artists? What is the correct way to transfer my 3000 songs to Time capsule, to free the memory of my Mac?
The following are the basic steps to transfer your iTunes Media folder from your MacBook Pro to the Time Capsule (TC). Note: You will leave the iTunes Library, and its associated files, on the MacBook Pro as you will only be moving the media files.
Be sure to shutdown iTunes before starting.
Next, move the "iTunes Music" folder, located in ~/Music/iTunes/, to wherever you want on your TC's internal hard drive. Remember to leave the Album Artwork folder, as well as the three individual library files where they are on the MacBook Pro.
Wait a while. If you have a large library, this will take a bit of time.
Once the iTunes Media folder has been transferred, open iTunes. Note: It will still be looking at your local iTunes Library on the MBP. As such it will think that the iTunes Media folder is still on the MBP as well. However, we just relocated it to the TC. If you attempt to select any song, you will get an error that the song is "missing." Not to worry, we will correct this in the next step.
We need to tell iTunes the media has moved to the TC's internal HDD. To change where iTunes "looks" for the media, open iTunes and go to the Advanced > General tab and use the "Change..." button to tell it where your new "iTunes Music" library is located.
Once this is done iTunes will likely pop up a progress window telling you that it's re-analyzing your library. Let it complete this step.
As a final check to make sure everything when as planned, click on any library file from within iTunes and press cmd + i (or View > Get Info). At the bottom of the Summary tab in that window is a "Where:" section that tells you the actual file path to that piece of media; be sure that path begins with the name of your TC's drive, and not "Macintosh HD."

Sync group down? All my agents from different locations offline in same time.

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