Sync has stopped working: Wrong Recovery Key

I use firefox sync, it was going ok for months (since I started using it anyway - when FF got that new interface),
now suddenly I keep seeing an error message about a "Wrong Recovery Key".
How can I fix this problem, I have done nothing to change any key. Why has it suddenly stopped working?

Hey Coxy!
I got a answer. :) You are not the only one to have seen this error.
'''Reply from Sync developer:'''
We've seen occasional instances of this in the past; things they can try in increasing order of brutality:
1) Disconnect from sync and re-connect
2) Go through the password reset flow on their FxA account
3) Delete and re-create their FxA account
Hopefully the first will resolve it.
For the first one, you will need to go into the Sync preferences area of Firefox and click a "Disconnect" button. Then I believe the button will change to "Connect" or "Reconnect". Maybe wait a minute after disconnecting to give Sync time to do it properly then press the connect/reconnect button.
Let me know whatever ends up fixing the problem for you.

Similar Messages

MobileMe and iOS 4- Syncing Has Stopped Working

Since "upgrading" to iOS 4, MobileMe Calendar Syncing has stopped working. This is the worst upgrade. Slow iPhone, spotty usability, and now MobileMe syncing isn't working.
Anyone else having the same problem? Any fixes. I've tried the usual. Push: On, MobileMe Sync: On, etc....

Like you, I ran into MobileMe synchronisation problems after I upgraded my iPhone’s software to iOS 4. I have an iMac running under Mac OS X version 10.6.4 and a 3G iPhone. I was able to solve the problem with the following “brute-force” (but very simple) sequence, which I also used after prior iPhone software updates and it has always worked for me. Note that it involves the removal of all contacts and calendars from the iPhone so if you are worried that you may not succeed in copying the data back, you may want to look for another solution.
(1) Make sure that MobileMe is synchronized with iCal and Address Book:
Open MobileMe Sync Preferences
Click on the “Sync Now” button
(2) Back-up the data in the iCal and Address Book applications (just in case):
File / Export / iCal Archive
File / Export / Address Book Archive
(3) To avoid erasing the data on the computer if something goes wrong:
Open MobileMe Sync Preferences
Select the “Sync” tab
Un-check “Synchronize with MobileMe”
(4) On the iPhone:
Settings / Mail, Contacts, Calendars
In the “Accounts” section, select the MobileMe account
Turn “Contacts” off
Select “Delete from My iPhone”
Turn “Calendars” off
Select “Delete from My iPhone”
(5) Check that all contacts and calendars have been deleted from the iPhone, then do:
Settings / Mail, Contacts, Calendars
In the “Accounts” section, select the MobileMe account
Turn “Contacts” on
Turn “Calendars” on
(6) Wait (it may take a while) until all contacts and calendars have been updated on the iPhone, then do:
Open MobileMe Sync Preferences
Select the “Sync” tab
Check “Synchronize with MobileMe”
After having done all this, changes made to contacts or calendars on the iMac or iPhone were properly synchronized with MobileMe. You may have tried something similar without success, but if you have not, hopefully the above will work for you too.

Have a error message "canvas database sync has stopped working"?

Have a error message "canvas database sync has stopped working"? My computer is a HP touchsmart 300, windows 7 64 bit OS? Need help in fixing it.

Does it work in a new file? If it does, see Remove minor corruption by exporting. If not, see Replace Your Preferences

ITunes Wifi sync has stopped working

iTunes has stopped syncing over wifi with my iPhone 5S and iPad Mini. It's always been a bit flaky, but has recently stopped working completely. iTunes will not see the devices unless I either reboot them, or plug them in with the Thunderbolt cable, deselect and select "sync with this device over wifi" and apply. If I try to use wifi sync, iTunes gives me a "looking for device" message and then drops the connection.
My set up is a Mac Pro running 10.10, hooked up to an Airport Express via Cat 6. Both iOS devices are on iOS 8.
I have tried changing the IPV6 settings on both my machine and my Airport Express, resetting the network settings on both iOS devices, and flushing my machine's DNS cache.
I see the following messages repeated in my system log:
10/17/14 10:51:03.004 PM iTunes[2424]: Entered:_AMMuxedDeviceDisconnected, mux-device:1
10/17/14 10:51:03.004 PM iTunes[2424]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:1
10/17/14 10:51:03.005 PM iTunes[2424]: tid:244b - BootedOS mode device disconnected
10/17/14 10:51:07.123 PM iTunes[2424]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:2
10/17/14 10:51:07.140 PM iTunes[2424]: tid:244b - unable to query device capabilities
10/19/14 3:32:41.583 AM com.apple.usbmuxd[56]: HandleUSBMuxConnect Client 0x103c017d0-AppleMobileDeviceHelper/com.apple.SyncServices.AppleMobileDeviceHel per requesting attach to 0x4:62078 failed, no such device
10/19/14 3:32:41.583 AM AppleMobileDeviceHelper[15815]: AMDeviceConnect (thread 0x7fff74ccd300): Could not connect to lockdown port (62078) on device 4 - cda9592d30dad5b13a61189fdc7d7abebcb71eca: 0xe8000084.
10/19/14 3:32:41.660 AM AppleMobileDeviceHelper[15815]: 15815:1959580416|DeviceLinkListener.c:_copyMobileDeviceValue| ERROR: Could not connect to attached device: This device is no longer connected. (132)
10/19/14 3:32:41.660 AM AppleMobileDeviceHelper[15815]: 15815:1959580416|DeviceLinkListener.c:_setMobileDeviceValue| ERROR: Could not connect to attached device: This device is no longer connected. (132)
10/19/14 3:32:41.661 AM AppleMobileDeviceHelper[15815]: 15815:1959580416|AppleMobileDeviceHelper.m:_setTetheredSyncLockdownInfoForTarge t| ERROR: Could not set tethered sync info ({
SyncingOS = iPhone;
}) in lockdown for com.apple.Bookmarks (Bookmarks): -402653052
10/20/14 12:16:38.119 AM discoveryd[53]: Basic Bonjour set up wake on resolve to b8:e8:56:cd:bb:10 on interface 1
10/20/14 12:16:38.119 AM discoveryd[53]: Basic Bonjour set up wake on resolve to b8:e8:56:cd:bb:10 on interface 2
10/20/14 12:16:38.119 AM discoveryd[53]: Basic Bonjour set up wake on resolve to b8:e8:56:cd:bb:10 on interface 3
10/20/14 12:16:38.120 AM discoveryd[53]: Basic Bonjour set up wake on resolve to b8:e8:56:cd:bb:10 on interface 4
10/20/14 12:16:38.120 AM discoveryd[53]: Basic Bonjour set up wake on resolve to b8:e8:56:cd:bb:10 on interface 5
10/20/14 12:16:38.120 AM discoveryd[53]: Basic Bonjour set up wake on resolve to b8:e8:56:cd:bb:10 on interface 6
10/20/14 12:16:38.120 AM discoveryd[53]: Basic Bonjour set up wake on resolve to b8:e8:56:cd:bb:10 on interface 7
10/20/14 12:16:38.120 AM discoveryd[53]: Basic Bonjour set up wake on resolve to b8:e8:56:cd:bb:10 on interface 8
10/20/14 12:16:38.120 AM discoveryd[53]: Basic Bonjour set up wake on resolve to b8:e8:56:cd:bb:10 on interface 9
10/20/14 12:26:50.255 AM iTunes[15786]: clip: empty path.
10/20/14 12:26:50.287 AM iTunes[15786]: clip: empty path.
10/20/14 12:26:50.334 AM iTunes[15786]: clip: empty path.
10/20/14 9:11:27.248 AM com.apple.usbmuxd[56]: _SendAttachNotification Device b8:e8:56:cd:bb:10@fe80::bae8:56ff:fecd:bb10._apple-mobdev2._tcp.local. has already appeared on interface 4. Suppressing duplicate attach notification.
10/20/14 9:11:29.048 AM iTunes[15786]: Entered:_AMMuxedDeviceDisconnected, mux-device:47
10/20/14 9:11:29.048 AM iTunes[15786]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:47
10/20/14 9:11:29.048 AM iTunes[15786]: tid:17e3f - Mux ID not found in mapping dictionary
b8:e8:56:cd:bb:10 is the wifi address of my iPhone.

Hi littlejimmym!
I have an article here for you that will help you troubleshoot this issue:
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
http://support.apple.com/kb/ts4062
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

Backup/sync has stopped working

My backup/sync stopped working in the middle of a backup three days ago. But PSE7 shows that backup/sync is working normally (green arrows). It also shows files pending back up. Synchronization is turned on for the album's needing back up.
I have tried pausing and restarting sync, restarting PSE7, and rebooting. Nothing works.
HELP!!!!

No raw files.
But the backup/sync agent sent a message to my computer at startup that
stated that it could not find an Internet connection and has been unable to
backup for the last five days. The computer has been continuously connected
to the Internet through a cable connection every day through that time
span. So the backup/sync agent cannot find the Internet for some reason.
Is there a way to reset that?

Home sync has stopped working

I am running a mac mini server with server 3 app. I have a mobile account on a MBP and a MacBook Air. The Air has stopped syncing to the server. Everything is running 10.9.4.
I have checked in the user setting and the server is still linked to the computer, it has the right DNS settings.
I have rebuilt the permissions on both the MBA and the Server. My home folder is set to the User folder on the server.
The last sync was 3/7/14. When I manually click sync it starts and finishes in 3 seconds.
Have searched many forums and can't find an answer to my problem.
I have an older MBA (10.9.4) that works fine, and an White MB - no problems there. My MBP
Please ask me questions about my setup.

Below is what i got, is it helpful?
07/08/2014 08:00:30.284 mount_url[993]: TUAMHandler::SetUAMType setting UAMType to 1
07/08/2014 08:00:30.317 mount_url[993]: ERROR: AFP_Mount - theEnumerator->Mount failed 2
07/08/2014 08:00:30.321 automountd[949]: mount of /Network/Servers/server.thenashes.org.uk/Users failed: No such file or directory
07/08/2014 08:00:30.462 mds[78]: (Normal) Volume: volume:0x7fe1b9967000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Users
07/08/2014 08:00:32.000 kernel[0]: AFP_VFS afpfs_unmount: /Volumes/Users, flags 524288, pid 998
07/08/2014 08:00:32.000 kernel[0]: ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xffffff80209f2530
07/08/2014 08:00:32.000 kernel[0]: ASP_TCP Detach: Reply queue not empty?

Sync has stopped working recently and now says server incorrectly configured

A day or two ago sync stopped working. I constantly get an error at the bottom of my screen that says "Sync encountered an error while connecting: Server incorrectly configured. Please try again."
I've tried resetting the sync and changing my password.

The following is my low log
"1315836128689 Service.Main INFO Loading Weave 1.9.0
1315836128703 Engine.Bookmarks DEBUG Engine initialized
1315836128704 Engine.Forms DEBUG Engine initialized
1315836128704 Engine.History DEBUG Engine initialized
1315836128705 Engine.Passwords DEBUG Engine initialized
1315836128706 Engine.Prefs DEBUG Engine initialized
1315836128706 Engine.Tabs DEBUG Engine initialized
1315836128706 Engine.Tabs DEBUG Resetting tabs last sync time
1315836128707 Service.Main INFO Mozilla/5.0 (Windows NT 5.1; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
1315836128709 Service.Main DEBUG Caching URLs under storage user base: https://scl2-sync628.services.mozilla.com/1.1/r7pinlaw5uu6dmcyv6cxx5z533jdmuwe/
1315836128711 Service.Main INFO Starting sync at 2011-09-12 10:02:08
1315836128711 Service.Main DEBUG In sync: should login.
1315836128712 Service.Main INFO Logging in user r7pinlaw5uu6dmcyv6cxx5z533jdmuwe
1315836132724 Service.Main DEBUG Exception: Could not acquire lock. Label: "service.js: login". No traceback available
1315836132724 Service.Main INFO Cannot start sync: already syncing?
1315836132724 Service.Main DEBUG Autoconnect failed: success.login; retry in 63 sec.
1315836140478 Net.Resource WARN Caught unexpected exception Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIHttpChannel.responseStatus] Stack trace: _onComplete()@resource://services-sync/resource.js:321 < innerBind()@resource://services-sync/util.js:1180 < Channel_onStopRequest()@resource://services-sync/resource.js:568 in _onComplete.
1315836140478 Net.Resource DEBUG Stack trace: _onComplete()@resource://services-sync/resource.js:321 < innerBind()@resource://services-sync/util.js:1180 < Channel_onStopRequest()@resource://services-sync/resource.js:568
1315836140478 Net.Resource DEBUG Caught exception Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIHttpChannel.visitResponseHeaders] Stack trace: _onComplete()@resource://services-sync/resource.js:356 < innerBind()@resource://services-sync/util.js:1180 < Channel_onStopRequest()@resource://services-sync/resource.js:568 visiting headers in _onComplete.
1315836140478 Net.Resource DEBUG Stack trace: _onComplete()@resource://services-sync/resource.js:356 < innerBind()@resource://services-sync/util.js:1180 < Channel_onStopRequest()@resource://services-sync/resource.js:568
1315836140487 Service.Main DEBUG Exception: Login failed: error.login.reason.server No traceback available
1315836140487 Service.Main DEBUG Not syncing: login returned false.
1315836140487 Service.Main DEBUG Clearing sync triggers.
1315836141666 Service.Main DEBUG Clearing sync triggers.
1315836146592 Service.Main DEBUG Clearing sync triggers.
1315836158444 Service.Main DEBUG Clearing sync triggers.
1315836166664 Service.Main DEBUG Clearing sync triggers."

SYNC has stopped working

I am running OVI suite 2.2.1.23 with an N78. I sync my outlook contacts and calender with the N78. This worked fine when I did this 10 days ago. However, now nothing happens. Any suggestions? I have just updated Firefox to 3.6.10, and a 'Firefox Synchronisation Extension' has been disabled 'due to incompatibility'. Could this have something to do with my problem? I don't want to Sync with any online databases, but does OVI Suite try and do this anyway?
Thanks in advance. Tony

Hi tpat,
Could you please remove the device through Ovi Suite Settings -> Remove this device. Restart Ovi Suite and then re-introduce the device back to the Ovi Suite.
This operation cleans out the stored device settings and may solve the issue.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

HTC Sync has stopped working since installation of Gingerbread

As the category of this board would suggest, I have an HTC Droid Incredible phone.
I am running Outlook 2007 on a Windows 7 OS platform.
I have been running HTC Sync between phone and Outlook for 1.5 years.
As I use Outlook as my MASTER contacts list, and since I NEVER add or modify a contact on my phone, the contacts on the phone are expendible!
NOTE: I am ONLY syncing CONTACTS. (Calendar is already stored in Google Calendars, and that's still working perfectly.)
I have an older version of HTC Sync (2.0.25) on my computer, because I was advised some time ago by Verizon Wireless Support to use THAT version.
Only days ago Verizon upgraded my phone's OS to "Gingerbread" (Android Version 2.3.4, build 4.08.605.2).
NOW when I try to sync, I get these error messages on computer:
Result: Synchronization failed
Errors: 2 General
Error due to: Connection to mobile phone timed out
In the past, if I had trouble with HTC Sync, normally I would delete all contacts on phone and "repair" via HTC Sync, overwriting phone with Outlook. But I'm afraid that if I try that, and HTC Sync still does not work, I will have to start loading contacts on phone MANUALLY, and I have THOUSANDS of contacts I use/need.
Please advise.

WOW! I had NOT seen that website! I was Google'ing for solutions before I was interrupted by other stuff. I'll have to look thru this website.
I found ANOTHER supposed funtioning software: http://www.pppindia.com/contacts-sync/
I installed it, tried it, no dice. I have really good Anti-Virus software, I'm even shutting it off and turning it back on while testing. Hmmm....
So thanx AGAIN! I'll keep you (and this board) informed if I find something that works for me.

Outlook Calendar Sync has stopped working

Prior to iTunes 7.4.X, Outlook Calendar Sync was working OK.
Now, it does not. No new calendar entries posted in Outlook following the installation of iTunes 7.4.X make it into the iPhone.
I've tried all the usual tricks - reinstall iTunes, reset the iPhone, nothing helps.
Any ideas out there?

hi, thanks, i tried that as described here in the troubleshooting faq - no improvement.
http://docs.info.apple.com/article.html?artnum=305845
here's what i noticed however, there's not a second add-in as described in the doc. the Outlook iTunes Sync add-in is missing on the system entirely. after re-installing, iTunes, it's still not there and so can't be added through browsing to the iTunes dir and therefore i can't select it.
where can you get this second add-in? also following these instructions, i deselected the microsoft outlook mobile service add-in which sounds like it might be needed. ??
thanks for any help.

Just installed latest version of Adobe Reader on Windows 7: "Adobe Reader has stopped working" msg

Just installed latest version of Adobe Reader on new desk top with Windows 7. Most PDF files allow conversion to Word. Some do not allow conversion, only allows Adobe Reader XI, but I get "Adobe Reader has stopped working" message. Downloaded latest XI security update. Still get the error message that i has stopped working.

Wrong subforum? Goto the list at forums.adobe.com and check the right one for Reader

Confused, Since last CC app Update Core Sync continually stops working.

This is occurring with a window popping up stating 'Core Sync has stopped working' more than once an hour, on both my laptop and desktop, both running Windows 7 64bit.
I just spent over 40 minutes on the phone with adobe tech support, to finally be told to turn file sync off in the creative cloud app at some point, and then being instructed to sign out and sign back in to the CC app, whereupon I was told the issue was fixed.
I asked if I could turn sync back on, and was told no, as the problem would recur. I asked then how I was supposed to use file sync then, and the tech simply disconnected. Shortly after this, the window popped up again though file sync was still paused.
So spending this time has solved nothing, I still have this problem on both my computers, support simply bailed on me, and I'm paying $50/month for this...and the window just popped up again.
How do I fix this other than simply turning the creative Cloud app off? I have looked through the forums some, but only seemed to find problems and not solutions.

I have the same problem, on a Windows 7 Pro computer (Dell Vostro 64-bit)
Description:
I updated Adobe Creative Cloud application, then some of the Adobe applications, about three days ago.
Since that time, I get a "Core Sync crashed" Windows error message box about once every hour.
Below is the Windows-supplied diagnostic (in french)
Please do something.
It is unacceptable from a decent software company to 1-deliver untested software 2-let users in the dark.
Signature du problème :
Nom d’événement de problème:          APPCRASH
Nom de l’application:          CoreSync.exe
Version de l’application:          1.1.3.24
Horodatage de l’application:          52aaef95
Nom du module par défaut:          ntdll.dll
Version du module par défaut:          6.1.7601.18247
Horodateur du module par défaut:          521ea8e7
Code de l’exception:          c0000005
Décalage de l’exception:          00097114
Version du système:          6.1.7601.2.1.0.256.48
Identificateur de paramètres régionaux:          1036
Information supplémentaire n° 1:          a7aa
Information supplémentaire n° 2:          a7aa91f17ea749d42a4de3b390fa5b3d
Information supplémentaire n° 3:          a7aa
Information supplémentaire n° 4:          a7aa91f17ea749d42a4de3b390fa5b3d
Lire notre déclaration de confidentialité en ligne :
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c
Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt
Update: I have found a log file, that seems to have been created at the time of ACC update. Log file path is C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\customhook\CoreSyncInstall.log. ---[Begin]--- -install Running in Update mode Install path given: 001CF4D0 Install path exists! Installing application Running on 64 bit machine! 008F3FC0Script run successful.Locale setting script succeeded! 00EC57E8Script run successful.Registry set script succeeded! Wait for explorer restart process timed out! ---[End]---
===========================================
UPDATE 2:
I have been able to capture an internal snapshot of the crash, using Visual C 2008 debugger (installed on my machine). This trace should help your developers.
Attached is a screen snapshot.
Please don't hesitate to ask if you need more information.
============================================

Syncronisation has stopped working

Hi,
Just come back from holiday and Sync has stopped working! Don't get any errors just get a 0 entries updated!!
Details:
XP SP2
Nokia 7610, with USB connection
PC Suite 6.7.22
Have tried the following but nothing happened. Also not sure of the effectiveness of the cleanup utility as when I reinstalled PC Suite it had remembered my Synch preferences from last time!
- ininstalled PC Suite
- run the cleanup utility
- reinstalled PC Suite
Hope someone can help as I'm completely lost without the ability to sync my 2 calenders!!

Do you get the connection to work OK, I hope so (for example, can you see the phone in PC Suite file manager and move files to phone and from phone ?
That would indicate that connection is OK.
Have you tried recreating syncronisation settings from your PC Sync (select settings, create new settings) ?Message Edited by manta on 10-Apr-2006
03:57 PM

Windows Message 'iTunes has stopped working' and fails to sync my iPhone

Ive synced my iPhone so many times, but now its decided it doesnt want to co-operate. I dont have that much knowledge of iPhones when they go wrong.. So heres what happens and what I need help with..
I connect my iPhone to iTunes and it starts syncing and backing up my iPhone and when it gets to loading songs it gets to about the second song and a windows message pops up and says
iTunes has stopped working
Windows can check online for a solition to the problem (i have clicked this and nothing happens)
and it also just tells me to close the program
Its beyond frustrating now, its happened about 10 times
I also downloaded the latest version of iTunes but that hasnt helped...
Help!

Maybe you should try to re-install iTunes cleanly as described below:
http://support.apple.com/kb/HT1925
Hope this helps!

The "enter" key on the numeric keypad of my external mac keyboard has stopped working. Help!

The "enter" key on the numeric keypad of my external mac keyboard has stopped working with my Macbook pro. If I plug the keyboard into any other computer, that entier key works fine. I'm using a standard Mac wired keyboard, & it's worked fine for 2 years now. Help!
This is the keyboard I am using: http://store.apple.com/us/product/MB110LL/B/apple-keyboard-with-numeric-keypad
Not sure what I might have accidentily done to disable the enter key. (The normal enter key works fine, just the one on the numeric keypad.)
Thank you for your help.

Hi there,
Do you have any resolution to this problem in the end? Because it happened to me an exact same thing.
Please share if you have found a solution to your problem. I also cannot think of what I did wrong to disable the Enter key.
Best Regards,
Jeffri

Sync has stopped working: Wrong Recovery Key

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