Sync iPhone5 to Contacts does not work, but contacts to iPhone5, works..! Crazy..??

Hello all..!
I added a new contact to my iPhone 5, and after a day or two tried to find it from contacts. Resolt? NOWHERE..!!
I made all steps, before i write this question here. Tried almost(!) every help i found at sites. but didn't work.
Finally, I deleted the contact from my iPhone5, and added it at first at contacts. I made sync, and the new contact came to my phone..!
Please, what is wrong..??? This anomaly drives me crazy..!
iPhone5 --> Contacts (iMac) does not work.
Contacts (iMac) --> iPhone5 works..!
PS. Before "Mavericks" was Mountain Lion, without problem...
Thanks in advance

Well not sure about anyone else but finally spoke with "support" today.
First call I made I was told if I paid $79.00 I would receive assistance for a year.
They could fix my problem through my pc.
Well not paying.
Phone 1-800-APPLE and was told that because didn't pay for call display through
my provider it isn't going to work for me.
Seems they don't advise you of that when you are making a decision on buying a phone.
They at least could have put a *note saying function only works under specific conditions.
I would have checked that out first thing.
Lesson learned I guess. Now my provider supplies that option free for new plans but won't
apply it to mine. So much for customer service. This all within a couple of months.
Now if anyone has any information that would change what I was told please let me know.
Gayle

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