Sync Issue (different(

Something weird is going on with my ipod. When I plug in my ipod it shows its connected but nothing is transfered to it.
After that I click the playlists I want on my ipod and click apply and says that its syncing on itunes, but nothing is happening with my ipod, just shows charging.
I try and restore it but since it can't sync it doesn't allow me to restore my ipod. An error comes up saying something about a disc error. Can anybody please help me? Thanks

Pretty much the songs wont transfer anymore

Similar Messages

  • I have a sync issue with any songs name track 1 or 2 so on ..even though my itune shows I have the play list right but after i sync the same 20 tracks play very different tracks, it doesn't happen when I sync other songs that actually have names

    I have a sync issue with my ipod, anytime I synch a playlist that has generic song names instead of actual names like track 1 or track 2 so on even though my itune library shows and plays the song, but after a sync my ipod will play a different song. Never happnes if the playlist has actual song names, than everything is fine..!!!!Any help?

    If I understand you correctly, when iPod play the Track 1, a different song is played, what is the name of this different song?

  • More Aperture/iPad syncing issues

    Each time I create a new project or album in Aperture, I have trouble getting the images to the iPad when I sync. I sometimes need to sync several times until the images are recognized and imported to iPad. I do have the albums designated manually, rather than all, which means I have to sync and then sync again after I check the checkbox for the new album. I understand that, but sometimes I have to go back into Aperture to make sure the previews are updated. If I choose to update the previews for a project, Aperture will usually tell me that they're already up to date, but often they will not show up on the iPad, even after I check the appropriate box for the album in iTunes. Sometimes I get good results if I delete the previews and regenerate them in Aperture.
    The second problem is the sort order. Even if I have "sort by filename" selected in Aperture, they do not show up in this order on the iPad--despite what the support article says about this. They appear to only show up in Date order. I've tried repeatedly resetting the sort order, but it does not change on the iPad. Sometimes I have to delete the album from the iPad, (uncheck the album in iTunes and sync again), then recheck it and sync yet another time. This does not always work, however.
    It is very frustrating. The interface between Aperture and the iPad is very wonky. I often have to sync repeatedly, just to get the photos on the iPad and even then they're usually in the wrong order.
    Aperture appears to have two types of previews: "previews" and "sharing previews," but "sharing previews" don't seem to appear in the documentation. I've noticed that, even when Aperture says the previews are up to date, when I exit the program, it will sometimes (but, maddeningly, not always), give the message, "updating sharing previews" before quitting. I cannot figure out how to force this, however. Sometimes opening and closing Aperture several times will cause it to do this, but I can't be sure.
    iTunes seems to have its own process in which it "optimizes" images for importing to the iPad. Like Aperture's mysterious "sharing previews," "optimizing" does not show up in the iTunes documentation or help files.
    This process either needs to be improved, or at least documented so users can understand how to avoid these problems.

    1. Some people have reported slow syncing with anything but the iPad's own USB cable (e.g. using a US cable from an iPhone/iPod). Try different cables
    2. More work - disable iTunes syncing completely, then re-enable a bit at a time, e.g. one movie at a time, one playlist at a time, one photo album at a time. There are periodic reports of syncing issues caused by a bit of media that's been corrupted, and this (tedious) approach allows you to identify where the problem might be.
    3. If that fails, do a clean restore back to factory settings, then progressively re-enable syncing as above.
    Hope this helps

  • Disappearing Contacts, Mobile Me Sync Issues, Calendar crash-Answers??

    I'll try to keep this post brief but hopefully it will help provide some possible answers for frustrated users experiencing the random complete wipe out of all contacts and calendar data when syncing with mobile me using either push or fetch. After several weeks of experiencing these random sync issues and spending several hours over several days between tech support calls with iPhone then Mobile Me support and then finally a genius bar appointment where the genius said he didn't have a clue and simply offered to replace my phone.
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    I tried everything - complete restores, resets, deleting and re-adding the mobileme account, etc., etc., etc. One tech support person finally said, "good luck..." The others kept handing me off the higher levels of support... until finally they just said "we don't know why this is happening." I was waiting for someone to just say, "Look, we have issues with mobile me, so hang in there and eventually it will work." I can be patient and I still think the iphone is the greatest invention in recent years. But everybody I talked with at Apple seemed to think this should be working flawlessly.
    I also started having a crash on the calendar anytime I tried to see the list view for "all calendars." This was frustrating because that's the best feature of the calendar app!
    I was prepared to just return to syncing with my computer and wait for the software to improve between the phone and mobile me. Finally, last night I tried a few things that seem to be working... and for the first full day, mobile me is actually useful to me today. (my fingers are crossed!)
    Here's what I did.
    1. I minimized the number of calendars I was syncing - I have no idea if this affected the sync, but I was syncing eight calendars, now I'm down to four. (You can easily export a calendar and import those events back into a different calendar.)
    2. I did a complete restore of the phone (not from a back up) and the VERY FIRST THING, I added mobile me and synced only the calendar (set to push.) This cleared up the random calendar crash in list view and also mobile me was pushing data rather reliably. After a few moments my entire calendar was on the phone and worked perfectly. New events were transferred quickly back and forth.
    3. I then chose to sync my contacts through the computer rather than over the air. I fear that the contact sync was somehow messing up the whole communication process between the phone and the cloud. Someone suggested that the number of "groups" in contacts might have an impact on the sync issues as well. I didn't need my contacts to sync with the urgency of "push" so this works for me. Plus I have a lot of contacts and it's just faster over the cable.
    4. I then GREATLY reduced the number of apps on my phone. I originally had about 27 and I only reinstalled 9 of them. I did this ONE AT A TIME - starting with the most necessary and useful... and after each install, I checked the functionality of the calendar and mobile me. No problems. Perhaps I was having an app conflict?
    5. Then I reinstalled the rest of my content - music, podcasts, photos. Still no problems.
    ONE of these steps actually worked, and I'm not sure which one. My guess is that one or more of my apps was conflicting in some way. OR possibly something with the contact sync... but for the last 24 hours the mobile me calendar sync using push has been consistently reliable and useful. (for the record, mobile me email has always worked perfectly for me.)
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    Thanks!

    Are your Address Book contacts and iCal calendars/calendar events on your Mac synced with your MobileMe online address book and calendar?
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  • How do I get rid of lip-sync issues with iTunes 10.2.2.12?

    Hi Everyone.
    Firstly, a very Happy Easter!
    I'm having lip-sync issues with iTunes playback on my PC. The video is largely smooth with the occaisional choppiness when the CPU is made to work hard. (Playback on my iPod Touch is fine).
    The system stats for my PC are at the bottom of the post.
    The sound is produced through a Creative Live Sound Blaster Live! 5.1 card.
    Video is through a NVIDIA Geforce 6200 with 512Mb of RAM. (All video and audio drivers are up to date).
    The physical set-up is that I have iTunes installed on the C drive and my media installed on an external USB hard-drive.This isn't just a problem with 10.2.2.12 - it's been there for the last few updates.
    I suppose my main questions are:
    Should iTunes and my media be on the same drive? (Which would mean the external drive as I'm short on space on the C drive).
    Is there some combination of settings in QuickTime that will solve this? (I've tried different combinations, but it doesn't really help).
    Is the spec (below) of my PC causing any issues.
    Here's an Easter Egg for anyone able to help!!
    All the best
    BandAidUK.
    System Information
    Time of this report: 4/24/2011, 10:13:44
    Machine name: DEREK
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Computer Corporation
    System Model: Dimension 8300              
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
    Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz
    Memory: 3326MB RAM
    Page File: 1273MB used, 3941MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode
    Display Devices
            Card name: NVIDIA GeForce 6200 
         Manufacturer: NVIDIA
            Chip type: GeForce 6200
             DAC type: Integrated RAMDAC
           Device Key: Enum\PCI\VEN_10DE&DEV_0221&SUBSYS_02F3196E&REV_A1
       Display Memory: 512.0 MB
         Current Mode: 1280 x 1024 (32 bit) (60Hz)
              Monitor: Plug and Play Monitor
      Monitor Max Res: 1600,1200
          Driver Name: nv4_disp.dll
       Driver Version: 6.14.0012.6099 (English)
          DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 10/22/2010 07:23:24, 6359552 bytes
          WHQL Logo'd: Yes
      WHQL Date Stamp: n/a
                  VDD: n/a
             Mini VDD: nv4_mini.sys
        Mini VDD Date: 10/22/2010 07:23:24, 9623680 bytes
    Device Identifier: {D7B71E3E-4161-11CF-0D6D-FF2200C2CB35}
            Vendor ID: 0x10DE
            Device ID: 0x0221
            SubSys ID: 0x02F3196E
          Revision ID: 0x00A1
          Revision ID: 0x00A1
          Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                       {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                       {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                       {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
             Registry: OK
         DDraw Status: Enabled
           D3D Status: Enabled
           AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run
    Sound Devices
                Description: Creative SB Live! Series
    Default Sound Playback: Yes
    Default Voice Playback: Yes
                Hardware ID: PCI\VEN_1102&DEV_0006&SUBSYS_10031102&REV_00
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: P16X.sys
             Driver Version: 5.12.0001.0129 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 8/14/2003 16:58:12, 1296384 bytes
                Other Files:
            Driver Provider: Creative Technology Ltd.
             HW Accel Level: Full
                  Cap Flags: 0xF5F
        Min/Max Sample Rate: 8000, 96000
    Static/Strm HW Mix Bufs: 64, 63
    Static/Strm HW 3D Bufs: 64, 63
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: Yes, Yes
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                   Registry: OK
          Sound Test Result: Not run
                Description: SoundMAX Digital Audio
    Default Sound Playback: No
    Default Voice Playback: No
                Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_01571028&REV_02
            Manufacturer ID: 65535
                 Product ID: 65535
                       Type: WDM
                Driver Name: smwdm.sys
             Driver Version: 5.12.0001.7000 (English)
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                WHQL Logo'd: Yes
              Date and Size: 3/22/2005 11:08:40, 260224 bytes
                Other Files:
            Driver Provider: Analog Devices
             HW Accel Level: Full
                  Cap Flags: 0xF5F
        Min/Max Sample Rate: 100, 192000
    Static/Strm HW Mix Bufs: 33, 32
    Static/Strm HW 3D Bufs: 33, 32
                  HW Memory: 0
           Voice Management: Yes
    EAX(tm) 2.0 Listen/Src: Yes, Yes
       I3DL2(tm) Listen/Src: Yes, Yes
    Sensaura(tm) ZoomFX(tm): Yes
                   Registry: OK
          Sound Test Result: Not run
    Sound Capture Devices
                Description: Creative SB Live! Series
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: P16X.sys
             Driver Version: 5.12.0001.0129 (English)
          Driver Attributes: Final Retail
              Date and Size: 8/14/2003 16:58:12, 1296384 bytes
                  Cap Flags: 0x41
               Format Flags: 0xFFF
                Description: Hauppauge WinTV 88x Audio Capture
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: hcw88aud.sys
             Driver Version: 2.125.28070.0000 (English)
          Driver Attributes: Final Retail
              Date and Size: 3/12/2010 09:47:58, 13440 bytes
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                Description: SoundMAX Digital Audio
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: smwdm.sys
             Driver Version: 5.12.0001.7000 (English)
          Driver Attributes: Final Retail
              Date and Size: 3/22/2005 11:08:40, 260224 bytes
                  Cap Flags: 0x41
               Format Flags: 0xCCC
    DirectMusic
            DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
         DLS Version: 1.00.0016.0002
        Acceleration: n/a
               Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                      Creative SB Live! Series, Software (Kernel Mode), Output, DLS, Internal
                      SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
                      Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                      Creative SB Live! Synthesizer [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                      Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
                      Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                      Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
            Registry: OK
         Test Result: Not run

    Select *List view* instead of *Album list view*. These are in the View menu or the boxes next to Search, on the right top of iTunes.
    and the column next to it with a number in it that I have absolutely no idea what it's for. I want those two columns OUT.
    In List view, you can turn off every column (in menu View > View options) except track name.

  • Is it possible to sync two different iphones and an ipad on only one computer?

    Is it possible to sync two different iphones and an ipad on only one computer??
    My husband has an iphone 4 & ipad. I have an iphone 4S. We both use the same  itunes account. We are having trouble w/ all of our contacts/calendars & info getting all mixed up. We want to both use the same itunes account & apple id so that we dont have to separatley repurchase everything. Can anyone help us w/ this issue? Are we obligated to buy another computer so that we each have one--or is there some way around it? Thanks!!

    http://support.apple.com/kb/HT1495

  • Serious Sync issues between iTunes 8.0.2 and AppleTV 2.3

    Please Help,
    Everything was just wonderful until several weeks back when the AppleTV started having sync issues that seem to have degraded into oblivion. Rebooted everything, checked all software loads, tried many of the suggestions (no blocking network / firewall issues) and have even tried adding redundant port allows for any and all ports I could find going in / out of Apple TV. But to no avail there seems to be a bug that got introduced somewhere with the sync mechanisms.
    The Apple TV can purchase movies, download them fast to start playing, view youtube videos just fine and play all of the media great, So can my Mac and all media / iTunes functions work well it even syncs with my iPhone / iPods well.
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    If I stop the Sync with Apple TV in iTunes and then try to reinitiate it from iTunes I get the 3986 port error (which is bogus) unless there is some hidden setting somewhere in the OS that I can't find. And if there was a problem then why would it start and run when I boot the Apple TV.
    It just seems that all of a sudden things started going wrong with Sync with no real change other than 'software updates' .
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    So, please someone from Apple or someone with some detailed technical experience provide some guidance on whether there is a bug that got introduced, version issues between iTunes/AppleTV, or something else going that I haven't been able to figure out over the last 2 weeks.
    The only other unique things that may be different is that I have my iTunes library on an external drive (not on the internal drive). Does this many any difference?
    Thank You in advance to anyone that can help me get to the bottom of these issues. This started happening when I was totally sold on AppleTV and about to buy a second one.
    mmilford

    And it's good to know I'm not the only one with the problem too! I just cannot sync stuff from Mac to Apple TV without it locking up. It actually seems to lock the wifi also, meaning I have to quit iTunes, turn off the wifi and then turn it back on again. But as soon as I open iTunes, the same problem again...
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    Message was edited by: Lee Nixon

  • Myriad iTunes sync issues - song cutoffs - artwork problems - yeech!

    Hi all,
    I’m running the latest version of iTunes on a (late 2013) Macbook Pro Retina laptop, and having several different flavors of syncing issues with my two devices –  a 16 gb iPhone 4S running iOS 7.1, and a 32 gb iPod Touch 3rd Gen running iOS 5.1.1.
    As best I can tell, some syncing issues such as one of the ones I am experiencing (songs chopped-off when transferred and attempted to playback from the device) have existed in some way, shape or form for nearly 10 years now, so I’m not expecting any grand revelations here - but just looking for some honest advice on how to resolve in the shortest amount of time & with the least pain considering I have a fairly large music library in terms of syncing time required.  That being said, below bulleted-out are my current issues / frustrations / thoughts on where the problems may lie.   I would appreciate any advice:
    Purchased iTunes songs (ripped MP3’s from CD’s that I own and tracks from other sources do not seem to have the problem…) play fine in iTunes on my laptop, but when transferred to either my iPhone or iPod, they will randomly (it’s not every track) be cutoff near the end of the song.  Sometimes the song will stop with 2 minutes remaining and go silent. Sometimes it will stop with 15 seconds remaining and go silent.  Sometimes it will stop somewhere in that time range and start the next track on the album while still displaying the info from the previous track.  The only solution I have found to this for purchased content thus far is to wipe everything out, and go back and download the tracks from the cloud.  I have somewhere in the neighborhood of 1000 tracks that fall into this category, so my options to download directly to the device an artist at a time are kind of time-consuming and cumbersome.  Would this have something to do with the file format of purchased tracks vs. ripped ones? I have a lot of older ripped material that was imported as MP3’s or MP3’s converted to M4A’s that never seems to have this problem.  The newer purchased files are mostly ACC’s which DO have the problem.   Also would this have anything to do with the fact that my library (including most of the purchased content) was recently moved over and imported to a new Macbook from a Windows backup?  Most of my iTunes library was Windows / PC for the majority of its existence for the past decade or so; we only recently switched back to Mac.
    Discrepancies between deleting material on a device vs. what iTunes recognizes when it is plugged back in:  The other day, being frustrated with the random song chopping, I deleted everything on my iPod Touch 3rd Gen by going into Settings, Options, General, and “Usage” and then “Edit” and selecting to wipe out everything in iTunes. The device appeared to do this, and I was showing 28 gb or so free out of 32 once it completed.  Great, right?  I proceeded the rest of that day to painstakingly download approx. 900 tracks from the cloud onto the device, hoping to correct the chopping issue.  It did this, and I still had roughly 10 gb free. Great, right?  Later that night when I plugged the iPod into my Macbook with the 30 pin to sync, iTunes on the laptop for some reason still recognized the songs which I thought I had deleted hours earlier and showed me multiple copies of everything.  For the ones that had been deleted, when I clicked to play them on the iPod through iTunes, I got the little gray exclamation point - ! – in a circle like when a track has moved libraries and cannot be found.  iTunes then told me my sync could not be completed due to being over capacity on the device by a ridiculous 12 gb or something like that. Huh?? I could have gone through and manually deleted the (by that point more than 1000) duplicate tracks and synced to have made room I suppose – but after accidentally hitting Autofill – iTunes threw up its hands and would not let me do anything further.  Any attempts at that point to delete either pending Autofill tracks or missing duplicate tracks just led to endless spinning on the “Preparing Update” notice on the device which led to me having to kill iTunes.  Can you say big-time frustration?  I eventually opted to restore the iPod to factory (iOS 5.1.1) settings and start over.  That device is currently at home slogging through the process of attempting to re-download 400 some songs from the cloud over wi-fi so that I can avoid the cutoff track problem.  The plan after that is to sync playlists for certain artists over top of the purchased tracks so that my ripped tracks can merge with them to round out the playlist. Do you see how this is beginning to become a marathon?  
    Last but not least - it seems to be just since the last few iTunes upgrades for Mac, but I’m having a huge problem suddenly with album artwork staying synced properly. After one recent manual transfer session (30 pin between the iPhone and the Macbook) roughly half of the tracks I transferred had mismatched artwork.  Doing this through the cloud (downloading tracks “Not on this iPhone” via the iTunes app) doesn’t seem to have the same problem, but of course this takes longer. Also, what is the deal with “Show All Music” in iOS 7 and playing tracks from the cloud?  This is a really cool feature that allows you to save a ton of disk space on your device, but I have found that when I do this that many tracks have mismatched artwork.  For example right now I’m listening to a Grateful Dead song that is displaying Genesis artwork.  Huh?? Artwork is less of a big deal than the track lengths being chopped off, but it’s still annoying.
    iTunes revolutionized the music industry and on the whole has been fantastic.  But it seems as if lately, little irritating problems like the syncing issues are becoming more and not less prevalent, and the problem is they aren't being dealt with.  I got my first Mac in college nearly 20 years ago now, and have been generally entrhalled with Apple products ever since.  But I have to say that this kind of junk lately is more what I would expect in the vein of problems from the shoddy-PC world that seem to linger and never get fixed.  Cupertino folks - what's the deal???

    You're not the only one judging by the forums!
    Likewise I have been using Apples since the Apple IIe(!) and have found them great in every respect. iTunes however over the past couple of years has deteriorated to th point of being unuseable. Apple has made iTunes the hub of your digital life and so it really has to work seemlessly.
    I currently have had to completely wipe and re-install my 64Gb iPhone 4s several times to get my music back on to it. I cannot het any playlists to sync which is really annoying and it generally undermines my faith in Apples software quality.
    Please put whatever resources are necessary to fix this soon Apple or you will certainly start to haemorrhage customers to other platforms. After all if iTunes remains broken then what's the point of paying the extra for Apple qulaity? You may as well uplaod ebverything to Google play and be done with it!

  • Itunes/Outlook Calendar Syncing Issue - UTF-8 Flavor

    I have had the usual and much discussed issue of outlook calendar does not sync with iTunes. The recommendations have been to remove iTunes and re-install, even blow away all the configuration files as well, and it even worked for me once. But not this time.
    I was running Windows XP, and all of a sudden the Outlook 2007 calendar just stopped syncing. I upgraded from XP to 8.1, and that was not fun, but inevitable, and still didn’t correct the problem. Now, if you never upgraded from XP to 8.1 – you can’t – at least it is not a direct flight. First, you have to upgrade from XP to 8.0, then from 8.0 to 8.1, and there is no upgrade in place from XP to 8.0. So what does an upgrade in place mean? Your applications and profiles are not carried over. Just your data (if you ask nicely) is carried over – but all applications have to be re-installed from scratch, and reactivated if there was license activation.
    So, forget about re-install of iTunes, I changed OS, reinstalled iTunes and Office 2007 from scratch. And still had the syncing problem. So, I wasn’t getting off easy.
    In searching, I found some debugging stuff which I tried, as follows to turn on logging:
    So, I ran the following:
    cd C:\Program Files\Common Files\Apple\Apple Application Support\
    defaults write com.apple.Outlook.client.exe ShouldLog YES
    defaults write -globalDomain SyncServicesLogEverything YES
    defaults write -globalDomain SyncServicesLogPersonalInfo YES
    And this turned on a lot of tracing. The tracing helped me understand what was going on under the covers, But I am not sure I was getting enough of the information that I needed to really zero in on the bad record.
    Now, I will pause and provide some observation of my specific Sync.
    An iTunes Sync on a Windows machine when using Microsoft Office and Internet Explorer is selected on the INFO tab of the page for the device.
    Selections include Contacts, Calendars, Bookmarks and Notes.
    One of the programs involved with Outlook Synchronization is: com.apple.Outlook.client.exe
    The program is called when Outlook data needs to be accessed, and is used for contacts, calendar and notes when those items are paired between the iDevice and Outlook. Bookmarks are usually paired with the browser, for example IE.
    During the sync operation, each of these are sync’d separately, that is why if you follow the sync actions, iTunes will reflecting what is being synced at the moment, for example “syncing contacts”.
    When syncing the calendar, and iTunes is running a slow sync, it reads the Outlook calendar using the com.apple.Outlook.client.exe and does processing of the recursion and time zone information.
    For example, for recurrence:
    [5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Setting recurrence data <04300430 0d200200 000000ae 06000c00 00000000 00000400 00002120 0000e703 00000000 00000000 00000000 0000a0e7 980cc016 d10c0630 00000830 00000000 0000a005 00000000 00000000 00000000>
    [5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] 0 recurrence exceptions
    [5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Reading the Extended Exception Info (i.e. Unicode data)
    [5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Done making compatible recurrence
    For example, for timezone:
    [5484 @ Tue Jul 01 10:30:43 2014] [YSLog com.apple.Outlook.client.exe] Could not create a time zone from outlook name, tried using name (GMT-05:00) Eastern Time (US & Canada)
    Then the calendar entries are pushed, for example:
    ca965dbc4717d9488fafc9266f1f829304082700 =     {
            "all
    day" = 1;
            calendar
    =         (
                ca965dbc4717d9488fafc9266f1f829382800000
    "com.apple.outlook.freebusy" = Free;
    "com.apple.syncservices.RecordEntityName" = "com.apple.calendars.Event";
            "end date" = "2020-05-11 12:00:00 +0000";
            location = "United States";
            "start date" = "2020-05-10 12:00:00 +0000";
            summary = "Mother's Day";
    So, my SYNC fails, and I crash and burn with:
    [5484 @ Tue Jul 01 10:41:22 2014] [_ISDVLog com.apple.Outlook.client.exe] SyncServices assertion failure (nil != strUTF8) in [(null) (null)], SDLogging.m:641 could not obtain UTF-8 flavor of formatted string
    [5484 @ Tue Jul 01 10:41:23 2014] [YSLog com.apple.Outlook.client.exe] objcMain caught an exception:
    name      
    NSInternalInconsistencyException
    reason     : [(null)
    (null)]: could not obtain UTF-8 flavor of formatted string
    user info  : (null)
    call stack : (
    Now I’m back. So, during the extract and push of the outlook calendar entries, iTunes is building formatted strings. Now, Unicode is usually 16 bit (2 characters) Unicode, sometimes called double byte code. UTF-8 is single byte, so realize you can’t squeeze 16 bits into a 8 bit byte. However, you could if the Unicode string only contained characters that were valid for the UTF-8 character set. My interpretation of the error message above was that somewhere a formatted character string contained a “non-UTF-8” character and raised the assertion. Now, my issue with the excessive detailing from the logs was that – at least with the logging parameters I had turned on – I couldn’t figure out which calendar entry caused the exception to be thrown.
    First instinct was  that the last calendar entry in the trace was the culprit, so I deleted that calendar entry, ran again, the sync went up to the previous entry, and threw the exception. This gives me two theories: Either the sync was processing the next entry – which wasn’t printed in the trace yet – and failed, or the sync was going back to previous records – like reviewing the buffer. In either case, the trace wasn’t helping and it was all theories.
    Now what? What has everyone been saying? Issues with recurrence. And in the trace, as you see above as an example, “0 recurrence exceptions”, “reading the extended exception info (i.e. Unicode data)”.
    Now, I have no clue what that means. My initial guess was that recurrence exceptions (I had non-zeros on some) was an error. But further research I realized what it could mean was that these were situations where there were recurrence exceptions. What is a recurrence exception? Suppose I want to schedule a meeting on the 4th day of the month, for every month of the year. Well, except maybe July 4th, because it is a holiday and the office is closed. I would send the meeting invite, and then a cancellation for the July 4th. (I hear there is no simple way to do this). I now have an exception because I broke the recurrence chain. Other forms of exceptions is if I keep changing the location, or the body of the invite – e.g. every month I update the agenda, but only for one recurrence, not the entire series.
    So, keep in mind,  that if the issue is conversion to a UTF-8 character, and it is failing, then uninstall/reinstall of anything is not going to help if the real issue at hand is the data in Outlook and is not a coding or configuration issue. Now, sometimes it is an issue, but you need to see why the syncserver tasks are failing, and may fail due to other reasons including other data issues.
    So, what did I do? Well IO have 15K calendar entries, which, was taking an hour or two to slow sync (I call it a slow dance) and I was,spending days (maybe a couple of weeks) trying to fix this – and frustration was on the high end.
    I removed some of my older recurrences, and changed others from never expire to like 25 maximum occurrences. No idea which one worked, or even if it was a coincidence. However, the UTF-8 error went away, and then I moved to the next issue.
    Now, before we get there, with outlook 2007 finding recurrences is not difficult. Go into the calendar, and select appointment or list view (Outlook 2013 list view works ok). You can then sort on the recurrence column and see which (if any) items gave a recurrence pattern. Now maybe someone can figure out specific BAD calendar items that are throwing the exception to give us a better idea of what to look for and then report it so we can do further research.
    Now, once we can get the issue out of the way, stop iTunes from throwing an exception, we are not 100% done yet. By this time what is in Outlook and on the iDevice is out of sync. We need to get that message to popup asking us if we want to merge the data between the iDevice and Outlook. This can be important if you don’t want to lose data. My issue is that with iTunes 11.2.2 for some reason won’t do it, i.e. when I select “reset sync history” it doesn’t work. At that point I was forced to rename my iTunesprefs, the syncserver folder, and a few other folders. In this case, for Windows 7 and later, the folders in “Apple Computer” of both the local and roaming paths, and I had to cancel running tasks that had those folders open. One way or another, you want the iTunes message asking if you want to merge the folders.
    What can you do to help?
    Report success or failures using the information above
    Report if you are getting the same UTF-8 message, or if you are seeing other exceptions
    Report specific cases of calendar entries that you find that you have isolated to be throwing an exception
    Report any other logging/tracing parameters that you may find. It looks like you can turn on “ShouldLog” using the defaults.exe command for other tasks that iTunes runs.
    This syncing issue has been going on for years, under different iTunes versions, there has to be something going on and an easier way to troubleshoot this problem. I wish I had the time, but right now I fixed the problem I had and was able to resync my Outlook with my two iPads and iPhone.
    The only issue I have left at the moment is the message “the ipad xxx cannot be synced. An unknown error occurred (-54). – despite this error message, I am syncing, but the message is distracting and annoying.

    Yes - both have time zone support and are set to London/GMT
    The most recent of these aberrations was not even crossing a DST change - just a simple recurring event (which I've manually changed to single events by copy/paste).
    I just tried a new one which goes back 1 hr 27 Oct - when UK clocks go back. As it's a dummy apt I'll leave it and see if if goes back to the correct time on 27 Oct! In the meantime, I can't afford for my appts to get screwed up so will continue to do them manually!
    Thanks for your input.

  • Extreme charging and syncing issues

    Okay, so for the past few weeks I've been developing charging and syncing issues. The first third party usb cable worked for a while and after some point it begin to physically wear and tear, and wires were disconnecting. Needed a new charger, so naturally I went and got another one. However, it didn't work, and as a measure to see if it was faulty, I plugged in the old one and smelt smoke/a burn smell.
    So, I plugged the new charger into an old ipod touch 2G and it charges and syncs just dandy. The 3GS is a particularly weird case here; as it will not charge while on. After letting it die, I plugged it in and got an empty battery indicator with a charging (lightning) symbol, and after a couple of minutes it powered back on, but still wasn't charging once ios actually booted up. Weird, right? If I could connect to windows I could restore it to remove the jailbreak, as using Erase All Content and Settings keeps the phone in an endless loop until I hard reset.
    The kicker here is that it seems to only charge when it's off, as if its plugged in and you slide to power off, and turn it back on later, it will sometimes have a higher percentage. And, at the place I work, we have many iPads so I plugged it up to the iPad chargers and it worked with some of them, albeit slower then expected.
    Is my phone not getting enough voltage or something of the nature? I have 3 wall adaptors, one apple, and two of them standard LG adaptors, and a third party usb cable that notably works for the iPod just fine. I've connected it to 3 different computers with itunes and the result was the same as if it was dead and plugged into the wall; enough power to boot to home screen then die afterwards.
    The thing that get's me is when I hit Erase All Content and Settings and it's plugged, it makes a charging noise indication but only when I hit that reset button. If it wasn't for that, I would beleive it was a hardware issue. That, or I'm just trying to deny the phone's inevitable fate. I needed a reason to switch to the 4s, so maybe this is it. I don't like giving on on something without fixing it though so it's gonna bother me until I do.
    Thanks for any suggestions or help!

    halp

  • A Sync Issue Not Even Apple Seem To Have An Answer For?

    Hi,
    Since day 1 with my iPhone (UK release date) ive been having syncing issues. Ive tried every single syncing tip on the web but cannot solve them and today, as the request of Apple i took my phone back for a replacement...but the same thing with the new one.
    Basically my phone syncs fine if you make changes...eg if you tick or untick a box and click "apply" it will sync all changes, put all music, videos, settings on etc. But if you just click sync without ticking or unticking boxes (or changing anything) or you leave "auto sync" on, then the iphone will freeze up and reset itself while itunes tries to sync.
    I believe at this point is when iTunes tries to make a backup of my phone, which it has never managed to do - the work around is to never have a backup and also tick or untick a box to get the data on my phone, this is annoying if you make a change to media, say an album cover or something, as you have to click on other boxes for itunes to think you've changed something for it to sync to the phone - otherwise the crash occurs.
    So to recap ive tried reinstaling itunes, deleting itunes prefs, repairing permissions, hiding all the itunes media, resetting iphone, restoring, turning off and on etc (none of this applies now as ive changed iphones so its not a phone issue) restarted computer, shutdown computer, tried different cables, tried different usb ports, deleted history in isync, and various other things..
    Does anyone have anything more left-field as this is very annoying, so far i haven't tried it on another system because of having no data to sync on them, but i will try on another macbook in the house, and i will try on windows vista itunes on this very macbook and see if that works (ruling out a hardware error)
    Any help much appricated as id like to have auto sync on, not have to worry about accidently hitting sync, not have to use workarounds and most of all be able to get a backup of my settings on the computer! Im just suprised that an Apple computer is having problems with an Apple phone!
    - Danny

    Answer is here...
    http://discussions.apple.com/thread.jspa?messageID=6409404#6409404

  • Sync issues with iPhone 6 Plus and iTunes

    I'm having issues with syncing my iPhone and iTunes.
    I am running: Mavericks 10.9.3 | iTunes 11.4 | iOS 8.0.2
    Every time I try to sync my iPhone 6 Plus with iTunes, the sync process gets stuck on step 5 of 5 (waiting for changes to be applied).  The longest this has occurred for is 2hrs.  After this time I have stopped the sync and ejected my iPhone.
    I had another issue with my phone when playing music.  When going to play music, I was given the error message saying that the song could not be found.  I connected my iPhone to iTunes and went to the tab in summery page, 'on this iPhone'.  I found the song and could see that next to the song was a small what looked like dotted grey circle.  After Googling this, I found a video saying that if i was to remove all my music and then add it again, this should fix the problem with this song.  I did this and this was when the issue occurred again.
    I unticked the option to remove all music but the sync did not finish. So I cancelled the sync, ejected my iPhone and tried again.  This time, the summery page of my iPhone said there was no music on my iPhone and the 'on this iPhone'  tab, this all so said there was no music however, my music was still on my iPhone including the song that would not play.  All played ok.
    I have read lots in the Apple forums about lost of difference reason this may be happening.  Things like bugs in iOS 8, app updates being transferred during the sync process, the latest iTunes version has bugs and even a dodgy USB cable could cause it.  My iPod running iOS 5 syncs all ok but I get this problem as well on my iPad Air.
    I all so had this issue with my old iPhone 4S.  The problem occurred when running iOS 7 and 8 on the 4S.  When I had it on the 4S, I did a restore of the 4S 4 times and thought I had found the issue down too a dodgy app.  However, now that it has happened on my new iPhone and still not using that app, could this be an issue with my Mac/iTunes?
    I am in contact with Apple Care, but this is such a long process. 
    So if anybody could please offer any advice on this or steps to try to maybe solve the issue, it would be really helpful.   Or if anybody is experiencing the same problem, it would be good to know its not just my devices and Mac producing this sync problem.
    I will update my post with any information provided by Apple Care as and when I get it.
    Thanks for reading and thanks for your time.
    Mark. 

    Hi,
    Just wanted to updated my original post and give some more information on this issue that I'm having with my iOS devices running iOS 8.0.2 and iTunes 11.4.
    Firstly I just want to updated my details about what version of Mavericks I'm running.  I'm running 10.9.5 - I put the wrong version down in my original post.
    So over the last week, I have had a few phone calls with Apple Care an am dealing with a senior technical advisor about this issue.
    I have been given some instructions that I am currently working through to see if it solves the sync issue with iTunes and my iOS devices. 
    The Apple Care advisor has pointed out that a iTunes version issue with music that I have ripped to iTunes and the current iTunes version could be what is causing the problem.  For example, every song that I have purchased from iTunes since having an account, I was told are all exactly the same the same when it comes down the to data/information about that track/album that iTunes stores with the music but when it comes to music that I have added to iTunes myself from a CD,  this was added and encoded with the version of iTunes that was running at the time of adding the music.  So going through all the music that I added to iTunes over the last 10 years, you can imaging that there was lots of mixed version of iTunes linked to lots of different music.
    At the moment, I'm having to go through all my music and find any that I have added and create a new ACC version of that music and delete the old version.  However, due to the amount of music that I have, this is going to take a long time.  When I was on the phone to the Apple Care advisor, we did several albums as a test and they all synced over to my iPhone.  This may just have been luck though at that time.
    Now, I'm not saying that this will solve the problem that I have with the sync issue but I am going to try it and see how I get on.  The only down side to this fix as far as I can see at the moment, is  that when it's all done, I think I will have to fully restore all my iOS devices to get music on to them.
    I will of course updated this topic when I have got through all my music and tried to sync my iOS devices.
    Thank you all for your comments.

  • IPad syncing issues, please help.

    I know this is a long read, I appreciate you taking the time to follow the details to help me figure out what is happening with my iPad.
    As a preface, I update the firmware to all my Apple software (including iTunes) and my MacBook OS (Snow Leopard) and my iDevices the day the updates come out, so all these issues occured with the current firmware.
    A few weeks ago, I was syncing my iPad earlier to my MacBook via iTunes. The backing up step was going on for about 10 minutes and it only got 1/20 across the status / progress bar. I "X'd" out of that and just synced the rest of it without the backing up step.
    Then I disconnected the device and reattached it. I went back and am re-syncing. The backing up step has been going for almost an hour and its only 1/5th across the progress bar. It is moving, but noticeably. If I put my mouse pointer icon on the end of the progress made so far, then come back and look at it 10 minutes later, it has made progress. So, it is backing up, but so incredibly slowly.
    Anyone experience this before? Any idea what could be the cause or fix to this?
    I left it for several more hours. In fact, I started the syncing around 6 pm, and went to bed around 11. It was only 3/4 to 4/5 done backing up by that point.
    I left it overnight, and in the very early morning (6 or 7 am), it had the familiar and comforting "Sync Complete" message.
    Still have no idea why it took so fookin long, or it it will happen again next time.
    I don't think the problem is the issue pertaining to Zinio disrupting backups, as discussed here: http://imgs.zinio.com/faq/ipad.htm#backup because I already followed those steps.
    Now, two nights ago, I updated the firmware. It only took a few minutes. I didn't notice until last night, some of my old movies that I handbrake'd into iTunes were no longer on my iPad. I had to go back into the Time Machine to retrieve them.
    I re-synced the iPad. It took about 10 minutes doing step 1, backing up. However, it froze at about 95% complete. I thought it was just going slow again (last time was hours!), so I went to bed. I woke up this morning and it was still frozen. I ejected the iPad from the sidebar window and stopped the sync by clicking the little black "X" in the message window.
    I shut down iTunes and restarted my MacBook. I re-synced and it skipped the Step 1, Backing Up and went in to Step 2. It completed the sync moving over the movies, but no photos or music.
    I re-synced immediately afterward (after disconnecting and reconnecting the device) and got a message about iTunes not being able to back up my iPad due to another syncing in process. It still synced and this time it moved about 256 photos. Not sure why- maybe I had "Sync recent 1000 events" or something checkmarked in the iTunes Sync window.
    I re-synced again immediately afterward (also disconnecting and reconnecting first) and got the same message about iTunes not being able to back up my iPad. It still synced the rest of the sync process, but this time it moved about a dozen songs around. I don't know why I each time I sync it does different things and I get the error messages.
    My iPad seems to be giving me issues with syncing, anyone have any idea what is going on or how to resolve it?
    Thanks!

    1. Some people have reported slow syncing with anything but the iPad's own USB cable (e.g. using a US cable from an iPhone/iPod). Try different cables
    2. More work - disable iTunes syncing completely, then re-enable a bit at a time, e.g. one movie at a time, one playlist at a time, one photo album at a time. There are periodic reports of syncing issues caused by a bit of media that's been corrupted, and this (tedious) approach allows you to identify where the problem might be.
    3. If that fails, do a clean restore back to factory settings, then progressively re-enable syncing as above.
    Hope this helps

  • Tearing/Sync issues on G5 with X800XT

    I recently bought a refurbished G5 2x2.0Ghz with 512mg Ram with an ATI X800 XT card in it. I'm running 10.4.3 and the firmware on the graphics card has been updated to the current spec.
    When I watch anything with fast motion such as an .avi or .mov there is tearing horizontally across the screen but I don't know why. My machine is plugged via a DVI cable into a Samsung26" LCD.
    Has anyone experienced this and figured out a fix? I saw that there was a long thread about the ATI cards but I checked and the problematic driver isn't installed and this thread mainly dealt with Panther. My machine has a very clean system with hardly anything other than the standard installed. I use VLC for viewing .avis.
    If anyone can help I'd greatly appreciate it as I'm using the G5 as a media centre so obviously it's not ideal if I have this constant tearing or sync issues.
    Thanks
    andrew
    G5 2x2.0 Ghz, 512 Ram, X800Xt   Mac OS X (10.4.3)  

    check out this thread and tell me if it is the same thing you are seeing in your video interface..if so then it might be a Tiger issue with OpenGL (maybe)?. I am on the same OS but with a different card and system(Quad) ..I get it in garage band which for the most part has a moving interface. I did get it to go away but not using my wacom tablet but others have removed theirs and it still exists..but on another note I am still having OpenGL issues in other areas. OpenGL is supposed to be an area of fixes with the 10.4.4 update coming soon.
    http://discussions.apple.com/thread.jspa?threadID=243100&tstart=0

  • Multiclip sync issues - resolved???

    Searching through the threads here I've seen a few different posts regarding the loss of sync in multiclips when moving media files around. Unfortunately all of the threads are locked and can't be posted to. None of them have been answered!
    I've just run into a similar situation and am trying to find out if the recent update to FCP 6.0.3 has fixed this. My problem, which is 100% repeatable is as follows:
    Create a new project/sequence.
    Capture 2 camera tapes from the event (1 w/ timecode, 1 via a analog to digital converter, ie no timecode)
    Review each captured clip and insert markers where I want to use scenes.
    Create subclips from each marker I want to use
    Mark In Points in each subclip to use as sync points (clapper board in my case)
    Select the corresponding subclips from Camera A and Camera B and Make Multiclip using In Points for sync.
    Place multiclip in timeline.
    Play sequence and use keypad to insert camera changes.
    Save file.
    At this point everything is fine. My sequence plays back with all of my angle changes.
    Now if I quit FCP and use the finder to move one of the captured files to another hard drive everything goes to sh*t. When I reopen the project, FCP will ask me to reconnect to the offline media file. No problem; use the dialog box to locate the moved file and reconnect. Now when I go back to the sequence and play it, the 2 camera angles are completely out of sync with each other. I'm not talking a few frames, its usually several seconds at least.
    I've done this several times, and it always happens. FCP absolutely cannot maintain multiclip sync info when a media file is moved.
    Just as a point of further frustration, I know someone is going to respond that I should use the Media Manager to move media files around. This is also broken. That's how I originally discovered the problem. I went to create an archive of the whole project. My destination was an external hard drive. When opening up the newly created project, I saw the same out of sync multiclips. My guess is because the media files were now on a different hard drive.
    Also, try to roundtrip a multiclip sequence to SoundTrackPro - totally hosed when it comes back into FCP. Same out of sync issues.
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    Thanks,
    Chris

    Chris-- I am having the same problem-My media went offline-- tried reconnecting and get this message stating that the attributes of the original clip have changed; mark in and out-- then when i reopen my sequence certain clips that are multicam have suddenly got different ins and outs-- have no idea what is causing this but here is some advice someone posted on another forum:
    I do almost nothing but multi-cam editing, and have for the last 8 to 10 years, but the overwhelming majority of my work is with matched time-code cameras. I have worked with in-points on FCP and have not had these problems, but I don't do it that often, so I don't feel comfortable telling someone that he's not having the problems he is having.
    Jasper - when making multi-clips with in-points are you using master clips or sub-clips? Also are you sure you haven't seperately used the same source clip and thereby changed the in-point reference? These would be the first 2 things i would test when trying to figure out why the multi-clips were not functioning. Also I will say the a sure way to get corrupted multi-clips is to use a clip that has time-code breaks within it - something that shouldn't happen, but that actually happens all to easily in FCP.
    Finally I can offer this work around, change the AUX time-code on the clips and sync with them. FCP makes it incredibly easy to change the time-code on a captured clip, and that includes 2 optional AUX time code tracks that are available for each clip. Find a sync point on each of the clips that you want to use in a multi-clip, go to Modify / Time Code - check the AUX TC 1 box and enter a common time code in the window - I would recommend that this time code be a copy of the actual time code of your most important clip, but anything will do - and then when making a multi-clip choose to Sync with Aux 1. (just don't uncheck the box containing your source time-code or you'll loose it - leave both boxes checked) - this extra step does not take long and should alleviate your problems.
    hope this helps?!@

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