Sync Issue for Outlook 2003 Resolved

First let me say that this has been a bit of a laborious project. I was able to successfully resolve the sync issue on my connection and was replicated on a second machine and second iPhone using the same process.
NOTE: This worked with the following: Windows XP Pro, (Version 2002 SP2) and Outlook 2003. Your results may vary!
With your iPhone NOT connected, do the following:
Go to the Microsoft Website under Downloads and be certain you have the latest Service Pack 2 for Outlook and all other Windows security updates downloaded installed on your machine, then (IMPORTANT!) RE-START your machine!
In Outlook:
1. Go to Tools/Options/Other/Advanced Options/COM Add-Ins
2. There should be two add-ins listed:
- iTunes Outlook Addin
- Outlook iTunes Sync Addin
3. Be sure the boxes are checked for both items.
4. Then under Help/About/Disabled Items, highlight and enable the iTunes add-in, if it is still disabled.
5. Close Outlook, and RE-START your computer.
(Seems these add-in gets written into the Windows registry as well as the Outlook add-in manager.)
6. Open Outlook and check Help/About/Disabled Items and the COM Add-ins to be sure the add-ins are recognized.
Connect your iPhone and sync. Once the sync process is complete, check your phone for any/all synced items...
Again, once this process worked on my machine, and was replicated on a second machine (Same OS, and Outlook version) so I know it can be done successfully without help from Apple tech support.
I'd be curious to hear from anyone trying this process to see if this works in a different setting, (i.e. OS version, etc.)
Good luck!
Dell Windows XP Pro
Dell Windows XP Pro

NOTE: This worked with the following: Windows XP Pro,
(Version 2002 SP2) and Outlook 2003. Your results may
vary!
With your iPhone NOT connected, do the following:
[laborious process omitted]
Again, once this process worked on my machine, and
was replicated on a second machine (Same OS, and
Outlook version) so I know it can be done
successfully without help from Apple tech support.
I'd be curious to hear from anyone trying this
process to see if this works in a different setting,
(i.e. OS version, etc.)
I tried this, including rebooting my iPhone prior to resyncing it with Outlook, and there was no joy.
My symptom is that I can enter calendar items on the iPhone, and they appear on Outlook, but I can't enter calendar items on Outlook and have them appear on the iPhone.
My suspicion is this: I have multiple email accounts feeding into my Outlook account. I think that may have something to do with it. I've been waiting and reading the forums here, because I've been concerned that the iPhone support calls would be flooding in. But this is starting to be pretty annoying, so I'm going to try to call Apple and see if they can help. (And also with the "no additional mailbox" problem, which is also pretty durn annoying.)
If I find an answer, I'll post.

Similar Messages

Sync issues between Outlook 2003 and Centro

I purchased a new Centro about a week ago, and I have been syncing it with Outlook - I thought it was working fine, until I realized that calendar items that were added to my Centro were not showing up in Outlook. I reinstalled the Hotsync Manager, and was able to get it to sync both ways again, but after shutting down my computer, I am back to the same issue where it will not sync with Outlook. Today, I installed the Palm Desktop, but I do not want to use it if I don't have to, since I would rather have to only have one program open for e-mail, calendar, etc., in addition to Outlook giving me more options with my calendar organization. Any ideas on why I keep losing the ability to sync with Outlook?
Post relates to: Centro (Verizon)

This may be caused by an outdated version of Chapura PocketMirror, the software that lets you synchronize your device with Outlook.
To help prevent data loss
Chapura recommends that you download and install the latest updater of the PocketMirror Standard software. We recommend you update to the latest version from Chapura's downloads site, www.chapura.com/palmsupport. PocketMirror Standard v.3.1.2 (and later) resolves this issue.
Post relates to: None

Tour Sync Issues with Outlook 2003 and Error Code 0x8004fceb

Hello, I have a Tour with DM 5.0, which I sync with Outlook 2003 on my laptop running Vista O/S. I am having a problem deleting items from the Tour that I've previously added via a sync with Outlook.
Some time after syncing, I delete the items from Outlook and then re-sync. Instead of deleting from BB, the changes dialog box tells me the items are going to be added from the device to Outlook!!! If I accept changes so that other calendar items will update (from Outlook to BB), Outlook remains fine, but the items do not delete from BB.
Additionally, existing items on BB are duplicated on the BB during sync. In other words, I have ended up with 7 entries for one appointment on the BB even though there's only one in Outlook. This primarily happens with recurring appointments.
Lastly, despite all this confusion, the sync ends with Error Code 0x8004fceb; check documentation, which I cannot locate on blackberry.com.
I am set up for two-way sync, future items only. I even reset to one-way sync from calendar to device to no avail.
Please help.
Thank you.

Sorry. I guess I needed to be clearer I have Office SP 2.
I will tell you that I currently running an older version of iTunes (7.3) because that is the only one that syncs.
In the newest version of iTunes (and of course the current one) it does give me the option to sync with outlook.
Message was edited by: obxbound

Sync Issues with Outlook 2003

I am having difficulties syncing my iphone with Outlook 2003. My previous post has been deleted. I am seeking assistance in figuring out how I can use the latest version of itunes and the latest firmware update. With both installed, Outlook 2003 does not sync with my calendar or contacts.
Apple and anyone who reads this and has input, please provide any information you have to resolve this matter. I have followed the instructions pasted to the top of the forum to no avail.

Sorry. I guess I needed to be clearer I have Office SP 2.
I will tell you that I currently running an older version of iTunes (7.3) because that is the only one that syncs.
In the newest version of iTunes (and of course the current one) it does give me the option to sync with outlook.
Message was edited by: obxbound

Having sync issues with Outlook 2011 since upgrading to Mavericks

Hi All,
My work Macbook Pro 13" is having issues syncing my inbox and sent mail automatically. It's a hit or miss if I recieve emails in my inbox in a timely mannor with out pressing the Send/Recive button (even when i press it takes minutes to update). My Sent Items can show up an hour later even if I hit the Send/Recieve button.
All my mail is there and shows up/syncs on my iPhone quickly. I upgraded to Mavericks right when it came out and have only been having these sync issues for the last week or so.
I've cleared my mail cache and that didn't work. My calandar reminders and contacts don't seem to have any issues and no other apps have been preforming slow or strangely.... just my VERY important work email. My tech guys are stumped and I wanted to try you guys before they do a major rehaul of my system
Thanks!

A new Outlook Identity will most likely solve your issues. If you have any data under "On My Computer" folders, see this link:
How to move your data to a new Identity
BTW, how much free space on your drive? Use Disk Utility in Applications/Utilities to find this info. You need a minimum of 10% free but 15-20% is recommended.
Outlook gets very sluggish when you are low on disk space. If you have a bunch of older Identities from previous rebuilds you can delete these to help free up space.

Unable to sync contacts from outlook 2003 (windows) - HELP

I'm having issues syncing contacts from outlook 2003 (windows)- nothing comes over - any thoughts?
-IBM Laptop - Windows XP/SP2, latest phone software has been updated

If the iphone goes through the sync and nothing is moved to the iphone, there might be something blocking the sync.
Here is an article from the apple support website that might help in finding out if there is something blocking the sync.
http://docs.info.apple.com/article.html?artnum=302538

BB BOLD 9700 sync issues with Outlook for MAC

Hi Support,
I hope that you can help me? I have been having issues with my BB calendar not being able to sync with my Outlook for MAC calendar. I am using BB OS 6.0, Blackberry Desktop software 2.2.0 and Mac OS X version 10.7.2.
I have been able toget around the calendars not syncing but this morning I added iCal to iCloud, stupid move as it erased my entire calendar.
i was wondering if someone could help me restore my Outlook calendar and have my BB and calendar sync properly.
Please Help!!!

Hello and welcome to the BlackBerry Support Community Forums.
The BlackBerry Desktop Software needs a local calendar for sync. It does not support the iCloud.
You will need to create a new local calendar in your iCal to continue synchronizing with the Desktop Software.
As for restoring your Outlook calendar, you will need to talk to Apple for assistance.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Sync TX to Outlook 2003 running on Small Business Server 2008

I have a TX that worked fine syncing to Outlook 2003. Our office just upgraded to Small Business Server 2008, and now I can't sync to Outlook. Reading through the manual & forums, it soundsl like I must use Microsoft Exchange ActiveSync. Is this correct, or can I still HotSync it the way I used to before we were running exchange/SBS? If so, is there any way to have my TX show more than 7 days of past calendar events, as I often need to look back at things over the past month or two.

Hi James_wilson,
Any update?
Just additional, would you please let me know whether have installed all updates for Outlook 2013? If hasn’t, please install and then monitor the result.
Please also check if you enable
Always prompt for logon credentials setting in Outlook 2013.
If you enable this setting, please uncheck and check if this issue still persists. Meanwhile, please remove the old credential in
Credential Manager, then add again. Then monitor the result
By the way, please run the Exchange BPA on the SBS 2008 server and check if can find some issue.
Hope this helps.
Best regards,
Justin Gu

Sync issue with Outlook: Notes and Contacts ok - Calendar stopped syncing

Greetings,
Syncing (via USB cable) between my iPhone 3GS (3.1.2) and Outlook 2003 SP3 (Cal, Contacts, and Notes) has never been an issue until my recent upgrade to iTunes 9.0.2.25. Since then, I noticed that my Calendar was no longer syncing either way. When I hit "Sync", iTunes would indicate that it's going through the motion of syncing calendar but no synchronization of the items take place. Contacts and Notes continue to sync fine. One off behavior is that when I connect my iPhone via USB, I get a pop-up window with "Apple iPhone" header
indicating "Camera connected" with option to pick an app (ie. MS Word) to lauch for this action. Never seen this pop-up. I just cancel out of it.
Few things I did to try to fix the issue, in vain:
1. iTunes->Info->Advanced: forced a "Replace information on this iPhone" - no changes to my calendar
2. iTunes->Edits->Preference->Devices->Reset Sync History - all calendar entries on iPhone are gone
3. "Repair/Reinstall" iTunes by running the install executable
I stopped by the Genius Bar for an appointment related to my battery issue and asked the fellow about my sync issue. He wasn't "aware" of the issue.
Anyone has a suggestion for me to try? Thanks!!!

I tried now several things to resync my data cause it realy s*cks without. I tried to install itunes 9.0.2.25, 9.0.1 and 9.0.0 but nothing helped so far. I also tried to set Outlook 2003 as standard program for mailing (one forum wrote that helps, too) and I tried to find out if something blocks the communication betwen Outlook 2003 and itunes. But nothing could help so far, still no sync.
I find it interesting that when I connect my iphone to my PC an then switch in itunes to the device and the "info" pane where I can setup all my sync data with PIM programs that Outlook still remains there as default synced application. But the subfolder in contacts also the mail accounts that should be synced cannot be seen. The option to force itunes to overwrite the calendar, contacts, notes and mailaccount data on the iphone no matter what can be selected. But when i do the synchronisation all of these options are unmarked again.
Atm I'm thinking of tracing the problem down with Filemon.
Message was edited by: madmaxzwo

Sync issue with Outlook Calendar

I just got my first BB - the Pearl 8120. I installed the Desktop Manager v4.6 off the BB web on an XP tablet pc. I set it up to syncronize with my outlook 2003. The sync worked fine for the contacts, however, when it started syncing the calendar, it started up saying it was reading from MS Outlook Calendar and read through the items until it reached 2096/13344. It stalled for about 30-45 seconds and then started up again until it reached 4613. It stalled again, but started up again. At record 6089, a message comes up that says "Intellisync - The operation terminated unexpectedly". I push "ok" and it returns to the desktop manager. If I push sync again, it comes up and says "Intellisync - unknown error reported". I have to close out of the desktop manager and restart to have it sync again. I tried syncing just the notes and it worked fine. I also sync'd the tasks with no issues. However, everytime I try syncing the calendar, it bombs out.
I tried to see if there was a suspicious calendar entry in outlook, but I can't find which entry it is bombing out on (just the number - the entries listed in the log don't appear to be in a specific order).
I turned off my anti-virus and had the same luck.
I also went into the advanced section of backup and restore to delete the database (recommendation from BB website technical support), but there are no databases listed at all for the computer databases.
I have been using hotsync from Palm to sync with my palm. Active sync is also installed on my system.
Any ideas?
Solved!
Go to Solution.

Ok- I think I found a solution. AT&T directed me to a BB document KB01451 which shows you how to turn on advanced logging capability. Evidently, I had a few records in my Outlook database where the date codes were corrupted for some unknown reason. I followed the directions to turn on the logging. Then, do a sync. After you get the error message, look in the tif.log using notepad and scroll to the bottom of the document. Within the first few lines, you will see the subject line. Go into Outlook calendar and go into the advanced find. Type in the subject line and have the search look for the subject title. If you have more than one entry with the same name, you can probably figure out the specific record with a location or some other identifying mark. If not, you need to process all the records you found. What I did was open up the record - each corrupted record had a reoccurance set. I went into the reoccurance tab located under tools. I selected ok and acknowledged the warning it would give me about changes to some events may be changed. I then saved the appointment. I then went into the directory of the logs and renamed the logs. You can also just erase them if you don't want to keep track of them. By the way, you will probably have to shut down the desktop manager and Outlook in between the errors - you may have to close outlook through the task manager as it gets hung due to the error. You just have to keep going through the process until you find all the corrupted records - I had 6 in my file of 13k records. I have no idea why this was happening - the records were from many years ago to a few weeks ago....not a good sign!! My Palm didn't seem to have an issue with these records, so I don't know why they were an issue with the BB....but I am up and running after several hours of messing with this - hopefully this will help someone else.

Sync issues in outlook

one computer keeps getting sync issues.
i have already recreated the outlook profile but the error still comes up in the sync issues folder.
the error log says:
17:58:39 Synchronizer Version 12.0.6672
17:58:39 Synchronizing Mailbox 'xxxxxx'
17:58:39 Synchronizing Hierarchy
17:58:40 Synchronizing server changes in folder 'Inbox'
17:58:40 Downloading from server '[email protected]'
17:58:53            8 item(s) added to offline folder
17:58:53 Synchronizing server changes in folder 'Drafts'
17:58:53 Downloading from server '[email protected]'
17:58:53 Synchronizing server changes in folder 'Junk Email'
17:58:53 Downloading from server '[email protected]'
17:58:54            1 item(s) added to offline folder
17:58:54 Done
17:59:07 Microsoft Exchange offline address book
17:59:07                  Not downloading Offline address book files.
A server (URL) could not be located.
17:59:07         0X80004005
Regards Jake Gardner If you found this post helpful, please give it a "Helpful" vote. If it answered your question, remember to mark it as an "Answer". This posting is provided "AS IS" with no warranties
and confers no rights! Always test ANY suggestion in a test environment before implementing! Sorry if my grammar is incorrect as I am probably on writing to you from my phone.

Hi,
Which version of Exchange server are you using?
This issue may occur if the Outlook client computer is configured to use proxy settings when Windows Internet Explorer is used. However, the IP address of the Exchange Client Access Server (CAS) server is not in the exclusion list.
To resolve the issue, Please follow:
1. Start Internet Explorer, click Tools, and then click Internet Options.
2. On the Connections tab, click LAN settings.
3. Select the Bypass proxy server for local addresses check box, and then click Advanced.
4. Type the FQDN of the Exchange CAS server, and then click OK.
5. Restart Outlook.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Calendar Sync Issue with Outlook 2007 / Exchange

Contacts are syncing fine.
I;ve tried Outlook 2003 and 2007... same problem with both.
Here's the error:
Microsoft Office Outlook
'OutlookSyncClient' exited without properly closing your Outlook data file 'C:\Documents and Settings\Brandon\Local Settings\Application Data\Microsoft\Outlook\outlook.ost'. 'Microsoft Office Outlook' must be restarted. If this error message recurs, contact support for 'OutlookSyncClient' for assistance.
Any help would be appreciated.

So here's the only solution I've got so far and obviously it is not ideal...
I switched to a different computer and installed outlook 2003. No calendar at all prior to this. Installed iTunes 7.4.x and plugged in the iPhone. I told it to sync contacts and calendar (merge) with Outlook. I DID NOT connect this outlook client to the exchange server at all.
Worked like a charm. I still have no idea how to get this working with Exchange. OST by default is the way cached exchange stored files... so I'm welcome to any suggestions for somehow getting everything into a clean pst file that still syncs for offline use with exchange.
APPLE - outlook sync is an issue. It's not just me (google search proves it).

Help. iPhone 5, calendar sync issues using Outlook. Doesn't work. Does any kind soul have a solution

At my wits end. iPhone 5, OS 7.1.1, using Outlook as mail, contacts and calendar but unable to find a solution to sync everything. I have my own domain and use a small ISP. It's not an Exchange server account. I've trawled countless forums but to no avail. Can anyone help? Steve.

Mavericks doesn't sync contacts or calendar via iTunes anymore. Apple removed 'sync services' so Outlook doesn't have the sync engine to move data between iOS & the Mac. It will still work on iTunes 11 on earlier OS X's.
On 10.9 you can either use iCloud, setup your own contacts & calendar server (OS X server, Biakal, Owncloud & many others) or you can find another online service to use to sync data, like Google apps.
There is a 200 page thread on the issue…
https://discussions.apple.com/thread/5460803?start=0&tstart=0
There is also a user tip on how to setup Baikal…
Hosting your own CalDAV and CardDAV server using Baïkal Server
You should also look for apps that may help like SyncMate http://www.eltima.com or maybe missing sync? http://www.markspace.com/
<Edited by Host>

Sync issue with Outlook 2010

Hi,
Not sure if this would be the correct place for this, but here is my issue
We have a client with Exchange 2010, and Outlook 2010 and they seem to be getting sync issues. the error that comes up is
10:58:52 Synchronizer Version 14.0.6117
10:58:52 Synchronizing Mailbox "User Mailbox"
10:58:52 Synchronizing local changes in folder 'Inbox'
10:58:52 Uploading to server "server.domain"
10:58:52 Synchronization of some deletions failed.
10:58:52                  [0-130]
10:58:52            2 item(s) deleted in online folder
10:58:52 Done
And here is another example
10:27:20 Synchronizer Version 14.0.6117
10:27:20 Synchronizing Mailbox "User Mailbox"
10:27:20 Synchronizing Hierarchy
10:27:20 Synchronizing local changes in folder 'move folder'
10:27:20 Uploading to server "Server.domain"
10:27:20 Synchronization of some deletions failed.
10:27:20                  [0-130]
10:27:21            3 item(s) added to online folder
10:27:21            3 item(s) deleted in online folder
10:27:21 Synchronizing local changes in folder 'move folder 2'
10:27:21 Uploading to server
"Server.domain"
10:27:21            4 item(s) added to online folder
10:27:21 Downloading from server
"Server.domain"
10:27:21 Done
10:27:25 Microsoft Exchange offline address book
10:27:25 Download successful
Now I have tried some of the standard troubleshooting steps but it seems to keep happening.
This is what I have tried
1) turned off any 3rd part addins
2) turned on outlook logging, but it does not seem to indicate any errors, or I may not be reading it right
3) removed the ost file, and let outlook recreate it
4) turned off cache mode, and turned off offline file, re-open outlook turned back on offline file, cache mode
5) removed exchange support files for outlook, and repaired office
So I am not sure where to proceed from here.
Thanks
Tim

Hello Tim,
Is there any new update on this thread?
Thanks,
Simon
Exchange Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]

IPhone calendar sync issues with Outlook

I have a problem with syncing my iPhone calendar with my Outlook 2003 calendar.
For example, let's say I had a 12pm appointment today displaying both in my outlook and iPhone. However, when I sync my iPhone after the event e.g. at 3pm, the appointment entry in the Outlook is removed, whilst the appointment entry on my phone remains. I did not edit either of the appointment entries. Even if I re-sync my phone, the 12pm appointment still remains in my phone whilst it's missing in my Outlook.
Are there others encountering the same problem as well? Any ways to fix this problem? Thanks

I've talked to them. Very helpful, but no solution. The iPhone Specialist I spoke to had not heard of the problem before. At one point he put me on hold and came back to say that he had checked with some people and they had heard of this "emerging" problem but had no answers. He admitted that all problems are "emerging" problems, given that the product has been out for only 2 weeks. We tried a variety of things with no success. I had to tell him about the manual workaround - going into each appointment, setting it to recur, etc. This does make it reappear, but isn't practical for those of us with tons of appointments. I'm not shocked that they don't want to acknowledge this, given that calendar synching is so important to their targeted business customer base. It's hard to believe that they could have screwed up something that every other manufacturer seems to be able to do well and that is at the same time so critical to business users.

Sync Issue for Outlook 2003 Resolved

Similar Messages

Maybe you are looking for