Sync issue since upgraded desktop manager !

hi
i have a 9360 that i used to sync with an Acer on windows 7 and worked well until i upgaded the software on BB and now the sync get freezed and does not work at all
any ideas?

Could mean that the calendar database on the BlackBerry is corrupt. Are the entries in Outlook more up to data than the ones on the BlackBerry? If so you could try clearing the BlackBerry database, then syncing again. To clear the database on the BlackBerry, go into Backup and Restore | Advanced. On the right hand side you'll see the BlackBerry's databases. So you can select the calendar, then hit the Clear button. That will remove all the entries from the BlackBerry calendar. Afterwards try synching.
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Performance issues since upgrade

I am on a late 2011 MacBook Pro and am having severs performance issues since upgrading to Mavericks. I fear my issues may be related to company installed anti-virus (which I cannot remove), but I was hoping someone could look over my EtreCheck for other potential solutions.
One really odd issue I am having, which I cannot seem to find good information for on Google, is at least 4-5 times a day my Mac just stops. No beach ball, no anything, for about 1-5 minutes. Then it's fine. Maybe just me grasping at straws, but it seems related to a when webpage loads a bunch of images? I always use Safari btw, but testing other browsers, like Chrome & Firefox, it happens as well.
I have also removed TotalFinder and have noticed no improvement and still have the above issue.
Thanks in advance!
Here is my EtreCheck:
Problem description:
slow performance on Mavericks
EtreCheck version: 2.0.11 (98)
Report generated November 11, 2014 at 8:51:26 AM EST
Hardware Information: ℹ️
MacBook Pro (17-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,3
1 2.5 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6770M - VRAM: 1024 MB
Color LCD 1920 x 1200
LED Cinema Display 1920 x 1200
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:46:22
Disk Information: ℹ️
APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 749.30 GB (256.69 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Fitbit Inc. Fitbit Base Station
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Tablet PTZ-630
Logitech Logitech USB Headset
Apple Inc. Display iSight
Apple Inc. Apple LED Cinema Display
Apple Inc. Display Audio
Apple Computer, Inc. IR Receiver
Firewire Information: ℹ️
Iomega HDD unknown_device 800mbit - 800mbit max
S.M.A.R.T. Status: Verified
disk1s1 (disk1s1) <not mounted> : 32 KB
Iomega HDD (disk1s3) /Volumes/Iomega HDD : 500.04 GB (22.88 GB free)
Files (disk1s5) /Volumes/Files : 499.90 GB (416.87 GB free)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Application Support/Symantec/Protector
[not loaded] com.symantec.kext.protector.panther (1.0f5) Support
[not loaded] com.symantec.kext.protector.tigerplus (1.0f5) Support
/Library/StartupItems/SymAutoProtect
[loaded] com.Symantec.kext.SAVAPComm (11.0.6) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
[loaded] com.InnovationTechnology.driver.ComputerAudio (1.01 - SDK 10.7) Support
[not loaded] com.cisco.nke.ipsec (2.0.1) Support
[not loaded] com.wacom.kext.wacomtablet (6.3.7 - SDK 10.8) Support
Startup Items: ℹ️
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
SMC: Path: /Library/StartupItems/SMC
SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect
SymProtector: Path: /Library/StartupItems/SymProtector
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.jamfsoftware.jamf.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.symantec.quickmenu.application.plist Support
[running] com.wacom.wacomtablet.plist Support
[running] net.juniper.pulsetray.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.fitbit.fitbitd.plist Support
[running] com.fitbit.galileod.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.jamfsoftware.jamf.daemon.plist Support
[not loaded] com.jamfsoftware.startupItem.plist Support
[loaded] com.jamfsoftware.task.1.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.rogueamoeba.instanton-agent.plist Support
[running] net.juniper.AccessService.plist Support
[loaded] net.juniper.UninstallPulse.plist Support
User Launch Agents: ℹ️
[loaded] com.valvesoftware.steamclean.plist Support
[running] ws.agile.1PasswordAgent.plist Support
User Login Items: ℹ️
gfxCardStatus Application (/Users/[redacted]/Downloads/gfxCardStatus.app)
Dropbox Application (/Applications/Dropbox.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
cdn Volume (/Volumes/cdn)
TotalFinder Application (/Applications/TotalFinder.app)
SAVDiskMountNotify Application (/Library/Application Support/Symantec/AntiVirus/SAVDiskMountNotify.app)
ScanNotification Application (/Library/Application Support/Symantec/AntiVirus/ScanNotification.app)
SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
Internet Plug-ins: ℹ️
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
AdobePDFViewer: Version: 10.0.2 Support
Unity Web Player: Version: UnityPlayer version 4.5.4f1 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
iPhotoPhotocast: Version: 7.0
DirectorShockwave: Version: 11.5.9r620 Support
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Silverlight: Version: 4.0.60310.0 Support
MeetingJoinPlugin: Version: (null) - SDK 10.6 Support
net.juniper.DSSafariExtensions: Version: (null) Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.1.2 Support
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support
User Internet Plug-ins: ℹ️
SOEWebInstaller: Version: 1.0 - SDK 10.5 Support
Aspera Web 3.1.2.72265: Version: (null) - SDK 10.6 Support
Safari Extensions: ℹ️
1Password
Adblock Plus
Reddit Enhancement Suite
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
MacFUSE Support
SymAutoProtect
Symantec\nQuickMenu Support
WacomTablet Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Destinations:
Iomega HDD [Local]
Total size: 500.04 GB
Total number of backups: 37
Oldest backup: 2014-10-14 14:11:11 +0000
Last backup: 2014-11-11 13:27:48 +0000
Size of backup disk: Excellent
Backup size 500.04 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      36% com.apple.WebKit.Plugin.64
      34% SymAutoProtect
      13% WindowServer
      9% Unity
      4% Activity Monitor
Top Processes by Memory: ℹ️
455 MB Safari
361 MB com.apple.WebKit.Plugin.64
292 MB Unity
77 MB com.apple.WebKit.Networking
77 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
2.08 GB Free RAM
2.39 GB Active RAM
1.34 GB Inactive RAM
1.40 GB Wired RAM
1.11 GB Page-ins
5.54 GB Page-outs

Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
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Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy

Are there any known issues with Adobe Edge Animate and Yosemite? Experiencing performance issues since upgrading OS

Are there any known issues with Adobe Edge Animate and Yosemite? Experiencing performance issues since upgrading OS. Animation I was working on that had been performing in browser fine suddenly stopped working, and was not related to any action I had done at that point. Also was working in it today and program stopped responding to key board short cut commands.

I am having a whole slew of odd interface problems with a fresh 2014.1.1 on a fresh macbook pro with latest Yosemite. Program locks up, cursor selections don't show, things disappear. I have a mac mini also and the program runs fine on it. Is there possibly something related to the solid state hard drive in new macs?

WorkGroup Manager issues since upgrading to OS X Server 10.4.1.10

Hi all.
Since upgrading our XServe [Dual 2.3GHz PowerPC G5, 6GB RAM] to OS X Server v10.4.1.10 I have had an issue where I have to quit the program and relaunch to be able to "see" a newly created network home folder. I need to view it under the Sharing tab so to assign the correct permissions since that has no longer worked since upgrading to server version 10.4.7.
Long story short is... we have our students home folder on the XServe and their preferences are managed via WGM but they use the Active Directory server for authentication. Basically our school district wanted to create a student account once and be able to use it for Windows or Mac's. Therefore, I export a user from the AD server and import the user into the Mac server ( LDAP domain) and things worked fine 2 years ago when the server was set up but now we have this... any thoughts would be appreciated.

What was the upgrade from?
What optical drive model? (There may be a firmware update on the Apple downloads to deal with Tiger.)
You might also try an NVRAM reset, as NVRAM is read early, by the machine’s boot firmware, and going back to ground zero can help. To reset NVRAM, you need to boot into Open Firmware by holding down the cmd-option-O-F key combination until you get the white Open Firmware terminal screen. Once you are there, enter the following three commands:
reset-nvram <enter>
set-defaults <enter>
reset-all <enter>
The last command will cause the machine to reboot. When you next boot, the firmware will generate a new device table and maybe cure the problem.

IPhone won't sync properly since upgrading to new iTunes and iOS5

Hi,
I'm having great difficulty syncing my iPhone properly since upgrading to the newest software of both.
Ever since upgrading to iOS5 and the newer iTunes (10.5), my phone will start to sync but then get stuck on 'waiting for items to copy' and most of the time doesn't copy across (or back, depending on what it is). Sometimes if I sync a few times it eventually works, but other times, like at the moment, it won't do it properly. For instance, I've bought a song on my phone but now it won't copy across to the computer, and iTunes on the computer thinks I've already downloaded the song so I can't get it off there. It's incredibly frustrating but it used to work so well!
What can I do to make it sync properly? I was hoping a fix would be in iOS5.0.1 but I upgraded to that yesterday and it still does exactly the same things. Any help would be appreciated! Thanks.

Have you tried a Restart and a Reset...
iPhone Reset
http://support.apple.com/kb/ht1430
Some Users have reported that a Restore as New has Resolved Issues after the Upgrade...
Backup and Set Up as New Device
http://support.apple.com/kb/HT4137

Messages App| connectivity issues since upgrading to Mavericks

is anyone having problems since upgrading to Mavericks with connectivity issues in the "Messages" app? Im on a 2011 MacBook Pro. I will start a desktop share session with my folks (IMAC) and within 2-3 minutes of having access to their desktop, I'm unable to control any longer and their system freezes.

HI,
When iChat 3 came out someone tested whether it would work on the platform that was running iChat 2 and also tested whether iChat 2 would work on the later OS.
This eventually led to the Reinstall procedure for iChat 3 up to the iChat 5 version.
Since then the app has required either a Backup version from when it was working, a copy on another machine running the same OS and app version numbers (the two go hand in hand) or you have to Reinstall the whole OS which will always update you to the latest version of the OS (and in the case of Messages any updates it has had).
8:01 pm Saturday; December 21, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
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Cannot sync - BB8900 with BB Desktop Manager for Mac

After first downloading Desktop Manager, I was able to sync with my 8900 once. Now, every time I connect the device (via USB), Desktop Manager opens, attempts to connect to the device, and fails. Status of the device shows at 'not connected'.
I've followed the sync services set up for Entourage and Mac. I've also uninstalled Desktop Manager and reinstalled, but it didn't resolve it. I've disabled my password protection from the 8900 as well, and that hasn't worked.
I used PocketMac before, and while there were some issues with data loss and overlap, it worked most of the time. I have uninstalled PocketMac at this point.
Thanks for the help.
MK

Hey Maarten08 and autoca,
I would suggest doing the following:
Uninstall BlackBerry Desktop Software for Mac, restart the computer.
Then perform the following:
On the Mac computer, navigate to Macintosh HD >
System > Library >
Extensions.
Locate the BlackBerryUSB.kext and
BlackBerryUSBDev.kext files.
Move these two files to the Trash.
Empty the Trash.
Restart the Mac computer.
Then go to www.blackberry.com/desktop to re-download BlackBerry Desktop Manager for Mac.
Install and then hook up the BlackBerry and make sure you have mass storage mode enabled.
For information on how to enable mass storage mode: www.blackberry.com/btsc/KB13564
Let me know if you run into any trouble.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Videos failed to sync from Playbook to Desktop Manager

Every time I plus my Blackberry PlayBook into my PC through the BlackBerry Desktop Manager to sync my files the videos always fail. HELP! How come this is happening?
Also, how do I find the file size of videos?

Hello Mandi16,
Welcome to the forums.
We suggest contacting direct PlayBook support for further investigation into this issue: http://bbry.lv/MCTdax
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Database connectivity issues since upgrading to 2011

I have several reports that were created in CR 2008. Since upgrading to 2011, none of them connect to the SQL server when I try to refresh the data. The error message says invalid logon. I can get the reports to refresh if I follow this process:
1.     Close the report
2.     Delete connections to the SQL server
3.     Close CR
4.     Open CR
5.     Create a new blank report and connect to the same data source as the failed report
6.     Open the report that was failing
7.     Refresh the data
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Thank you,
Darren

Hi Darren,
What I meant for version of CR 2011 is to click on Help About... you'll see the version number there.
Interesting, So if it fails in the ODBC Admin test then of course it's going to fail in CR Designer, CR simply uses what connection info you specify in the DSN or in the file. If you can get the DSN to work non-kerberose then adding that configuration to your File DSN should allow CR to work also.
Couple of possibilities, Older versions of CR ignored the security configuration, or at least this one test, and it was fixed in CR 2011, or possibly the File DSN needs to have the security type enabled through the connection property. Check MS for help on what the info in the line is to enable it.
Another possible solution is according to this MS Kbase they recommend that you use Kerberose...
http://support.microsoft.com/kb/909801
So the result is, Set Kerberose on the Server or find out how MS will support non-kerberose security client side and see if that works. But because MS recommends using it discuss with your DBA and recommend to all to enable it and use it.
Thanks again
Don

E-mail issue after using Desktop Manager

I am a new BB user (Curve 8530). So I am confused with this issue. Couple of days back I connected phone to my laptop and used desktop manager (ver 5.0.0.11). I just wanted to explore the features of DM. After I disconnected from laptop, the company account emails stopped coming to the handheld nor I could send any from the company mail-id from the phone. I have configured gmail and hotmail on the BB. These were operational perfectly. Only the official mail-id was not getting synched. And I started getting mails with etp.data files in my outlook. The company BB admin guys resolved the issue. So everything was fine. But no one could tell what was wrong. So today I again connected to the phone to DM cause I wanted to move contact from outlook to phone. Now again, i have the same issue. No official emails on my phone. I am sure the admin guys will again solve the issue. But I need to know why is this happening, else i won't be able to use DM at all. can some one explain as to why this could happening. should i check/change any setting on phone or DM.

I am not sure this could help, but when you first intalled DM, did you onfigure it for Enterprise Use? Are you running 5.0.1 or 6.0? In the 5.0.1 version, you had to set it up for BES use when first installing the software.
Also, validate with IT the email and other security policies they have in place for BES users...
I know I am providing more questions than solutions, but hopefully they will steer you in the right way...

Screen Issues since upgrading

Since upgrading to `lion, my 2007 Macpro often runs very hot and also I have been experiencing some screen issues (hangs, on reboot get a pink and grey check effect, wont boot)
Support center advised on some resets and a re-install of Lion. However although this has 'reduced' the effect it still occurs
Any advise or similar experiences

If it runs better in your Guest account, then something in your admin account is getting in the way.
Probably not a systemwide issue.
The first place I'd look is in System Preferences > Users & Groups > Login items and delete any third party login items (-), you can always add them back with the (+). Don’t just “hide” them by checkmark.
Running at max RAM shouldn't be a problem in Mavericks, as it handles memory more efficiently than previous systems, also you have virtual memory and you have a good amount of free disk space for it.
http://www.apple.com/osx/advanced-technologies/
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Proxy Issues since upgrading to Mavericks

I use my Mac Mini (Model 5,1 Core i5, 2.3GHz) at work and run windows using VMWare. Since upgrading to Mavericks I cannot get OSX to connect to the proxy server. I am using the same settings as I used in Mountain Lion, which worked fine. I do not have any problems with Windows connecting.
I can see the internal network, access files and printers, but cannot get through the proxy server to the internet. Oddly enough Dropbox on the Mac works fine through the proxy server so I have to think its a problem in Mavericks.
I have tried changing settings including manually entering proxy info for all protocols under network settings.
Unfortunately the IT guys only support Windows (which is working) so I am on my own on the Mac side.
Anyone else having a problem or have a solution (besides waiting for an update)?

One of the users just upgraded and is having this issue as well. I told him to use Firefox as that browser has no problems. This is a workaround at best as the Apple Store is still inaccessable. I believe the problem lies with Safari's implementation of SSL as normal http:// sites load, albeit very slowly. Any sites that use https:// are unavailable.

CFMail Issues since Upgrading to CF10

Ever since upgrading to CF10, we've been having some odd issues with our automated ColdFusion emails. The processes always functioned properly in the past, but lately we've been getting some very out of the ordinary issues which I'll describe further below.
We discover the problem usually from contacts who usually receive these emails on a daily basis with or without attachments. We'll go to the CFMAIL directory for the corresponding server and find a slew of emails stuck in the 'Undelivr' emails. In some cases, we can just move these emails to the Spool folder and they process fine, but in most cases they result in one of the two errors below:
Error 1: In an email which normally does not contain a body and contains an attachment, the follow error is what we found in the logs:
"Error","scheduler-1","01/15/13","14:09:56",,"javax.mail.MessagingException: missing body for message"
javax.mail.MessagingException: missing body for message
                at coldfusion.mail.MailImpl.createMessage(MailImpl.java:696)
                at coldfusion.mail.MailSpooler.deliver(MailSpooler.java:1295)
                at coldfusion.mail.MailSpooler.sendMail(MailSpooler.java:1197)
                at coldfusion.mail.MailSpooler.deliverFast(MailSpooler.java:1657)
                at coldfusion.mail.MailSpooler.run(MailSpooler.java:1567)
                at coldfusion.scheduling.ThreadPool.run(ThreadPool.java:211)
                at coldfusion.scheduling.WorkerThread.run(WorkerThread.java:71)
Placing these emails that have always been sent out this way in the past without an attachment in the spool directory causes it to go right back in the 'Undelivr' folder and resulting in the same error. We ended up having to modify the email file and add random content in the body message, place it back in the spool directory, and it went through. - Mind boggling.
Error 2:
"Error","scheduler-2","02/04/13","09:08:17",,"javax.mail.MessagingException: Exception reading response;   nested exception is:
java.net.SocketException: Connection reset"
Both errors occur randomly and we have not been able to find out what causes them randomly from time to time. All other emails go through fine, but certain emails will never go out and end up in the 'Undelivr' folder.
We are running them on Windows Server 2008 64bit.

Peter, thanks for your suggestions however, the receipients in our email are either customers or internal users; which in any of the email issues we've been having, an invalid email address was not the cause. Also, to note - these are not marketing emails.
Just standard batch notification emails, e.g., order / warehouse notification, daily automated processes, etc. I do wish it were something that simple to resolve these email issues once and for all.
One other possible cause I've been looking at is "TCP/IP Port Exhaustion" - More info here http://msdn.microsoft.com/en-us/library/aa560610%28v=bts.10%29.aspx
However, not sure how to exactly prove this to be the cause.

FontBook issues since upgrading to Mavericks

Since upgrading to mavericks when i try to install new typefaces (.otf, work perfectly on my other computers which are running on mountain lion). They do not show up in font book. Even when I manually add them to the Fonts folder, they still do not show up in Font Book or any of my applications. As a graphic designer, this is obviously a huge issue for me.
Not to mention, this isn't the only problem I have since upgrading. For example all of my adobe programs are suddenly riddled with bugs (issues resizing assets, drop down menus dissapear, etc). I have been trying to trouble shoot several issues for a while now with no solutions. All of the problems I have seem to be experienced by other users. It's very frustrating to me that the new OS is so buggy. I have never had this problem before when upgrading products.

One of the users just upgraded and is having this issue as well. I told him to use Firefox as that browser has no problems. This is a workaround at best as the Apple Store is still inaccessable. I believe the problem lies with Safari's implementation of SSL as normal http:// sites load, albeit very slowly. Any sites that use https:// are unavailable.

Sync problem since upgrading to 10.4.08

Since upgrading to 10.4.08 whenever I sync my ipod I get a message saying
" The Ipod cannot be updated. The required file is in use". This is a problem I am having with my 2 mac's and 2 ipods so it is isolated to a single piece of hardware.
Any ideas on what the problem might be or how to fix

a

Sync issue since upgraded desktop manager !

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