Sync issues iTunes 10 and iPod Classic 120 gb on Windows Vista

I a have repeatly attempted to move Purchases to and from my ipod after reinstalling OS and upgrading iTunes to version 10. I get the "verifying iPod" then it shows the items to transferand, when it says "transfering(item name)" nothing happens. I get the syncing arows spinning this can go on for hours with no change. the last time I tryed. when I ejected the iPod I eventually got a message saying unknown os issue error -69

The same thing happened to my iPod. It shows that it has no songs, but when i checked the iPod's memory, it was using the same amount of space as before (i had 52 gb of music, now it's just 52 gb of... nothing).

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ITunes Match and iPod Classic sync problems

Hi all,
I've recently signed up to iTunes Match and use iTunes on my Windows PC (at home) and MacBook Pro (at work). I also use an iPod Classic which I sync with the Windows PC.
I've had an issue which has happened a few times when I sync. I think the problem occurs when iTunes is open on both the PC and the Mac, but I'm not sure.
When I sync my iPod, it increments play count, and updates the recently played playlist as normal, but every now and then, I am asked to sign back into iTunes Match, and when I do that, all play counts from the ipod sync disappear. The Recently Played playlist also no longer has songs played on the iPod included. However, on the "last played" field, the correct date and time of when the song was played in populated.
The iPod is where I listen to music most often, and I would really like to keep the play counts up to date, but I can't figure out what is happening.
Has anyone seen this before? Any ideas if I can resolve this?
Thanks.

The same thing happened to my iPod. It shows that it has no songs, but when i checked the iPod's memory, it was using the same amount of space as before (i had 52 gb of music, now it's just 52 gb of... nothing).

I just bought a new computer and have tried syncing my iTunes library and iPod 160gb classic to the newly downloaded iTunes on my new computer. It is not working.

Please can somebody help? I followed the instructions on the support page for transferring music from computer to another by downloading the music files then putting them into the iTunes music file on the new computer. Unfortunately, iTunes on the new computer is not recognising the files. I have turned on home sharing to see if I could transfer them that way. It seemed to work then disappeared entirely. I tried connecting my iPod to see if it would recognise it that way. It does recognise my iPod but not the music in it and will not sync with my new computer.
Sorry if this is a boring subject that everyone has had a problem with but I am not able to get a proper answer on the internet. This should be easy not rocket science.
Thanks for your help.
LD

Hi ldean1,
Welcome to the Support Communities!
The best way to get your music onto your new computer is to create a backup of your iTunes libray from your old computer to an external drive. Follow the steps in this article:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
You may also need to remove and reinstall iTunes and it's components. These articles will provide installation troubleshooting steps:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923?viewlocale=en_US
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
- Judy

HT1386 I can't get my iPod Classic to sync with iTunes. My iPod Classic is up to date, and i have downloaded the latest version of iTunes. When trying to sync, it gives the message "The iPod "Brad D's iPod" cannot be synced because it cannot be found."

Do I have to un-install and re-install iTunes or do I have to restore my iPod Classic (I don't want to lose everything in my music library)?

Clicking sounds from an iPod that has a hard drive for storage is not a good thing. It usually means the hard drive is faulty. That is the likely reason for getting an error during the attempt to Restore.
If you use a Mac, you can try putting the iPod into Disk Mode
http://support.apple.com/kb/ht1363
If it goes into Disk Mode, connect the iPod and instead of running iTunes, run Disk Utility. Does the iPod appear in the Disk Utility sidebar? If it does, select the iPod device in the sidebar, not the volume indented below the device (if there is one). Go to the Erase tab. Set the Format to Mac OS Extended (Journaled). Name does not matter. Click on Security Options and choose to write a single pass of zeros over the entire disk. This serves as a good "stress test" for the iPod's hard drive. Back on the main window, click Erase.
This takes longer than a regular erase, but you should see steady progress. If it errors out, or stalls for a LONG time (like hours), the hard drive is likely to be faulty.
If it completes successfully, quit Disk Utility, run iTunes and try to do another Restore

Organising your iTunes library and iPod Classic

Morning all,
I recently bought an iPod Classic that I sync with the iTunes library on my PowerBook. My iTunes library is meticulously - some might say obsessively - maintained, but the synced version on my iPod has some irritating deviations.
For example, I have a DJ mix album; all the songs are credited (under 'Artist') to the performer, while the 'Album Artist' (and the sort field for both the Artist and Album Artist) are set as the DJ who mixed it. Yet on my iPod in Cover Flow view, I have a dozen versions of the album credited to the individual artists. The Compilation box is checked. Any suggestions as to how I set the track info to display this as a single album?
Also, I have another album that appears twice in Cover Flow on the iPod. This album information in iTunes is consistent - no rogue spaces, differences in capitalisation or punctuation. In fact, in iTunes Cover Flow, the album only appears once. Any guesses?
All the relevant software is up to date.
Any suggestions appreciated.

Hi,
Thanks for your suggestion. I do have Compilations checked in both the menus you suggest, however, as far as I am aware, that merely toggles the Compilation heading on and off in the Main or Music menu; it doesn't have a bearing on where it's listed in Cover Flow. Or am I wrong?
I can't find a logic to the sort order. As an example, I have Version by Mark Ronson (I know, I know - we all make impulsive buys we regret), with metadata as follows:
Artist - <various, usually Mark Ronson feat. such-and-such>
*Album Artist* - Mark Ronson
Album - Version
*Sort Album Artist* - Mark Ronson
*Sort Album* - <blank>
*Sort Artist* - <blank>
This album lists 'correctly' under Cover Flow, i.e. all tracks grouped under a single 'Mark Ronson' heading. Conversely, Overdrive by Aphrodite is all over the place with the following metatags
Artist - <various>
*Album Artist* - Aphrodite
Album - Overdrive
*Sort Album Artist* - Aphrodite
*Sort Album* - <blank>
*Sort Artist* - Aphrodite
I can't work out why one should list as I want and the other one as several versions of the album by different artists.
If it is just a software oversight, okay. But it'd be nice if they sorted it in an upcoming release.
Thanks for your responses!

ITunes 11 and iPod Classic Playlists - Problem?

I have an iPod Classic dedicated to use in my car [lives in the glove compartment]. A couple of days ago I decided to completely refresh the content, so plugged it in to my Mac Mini and set to work. First step was a factory reset, then a check for updates [none - it was running the latest OS] and then I loaded up about 156Gb of music data [all Apple Lossless].
Returning this to my car, I have discovered that it now plays music as before, but that it no longer recognises playlists. So for example, in my iTunes client, I have a PlayList folder called "_Compilations" [the underscore, _, brings it to the top of the list], in which I store about 8 or 9 playlists I have dedicated for use in my car. I can no longer access any of those playlists from my in-car stereo.
***Nothing*** has changed in this configuration, except the fact that I have upgraded to iTunes 11. There have been no changes to the configuration or firmware of the Pioneer in-car system, which is an AVIC-920BT
http://www.pioneerelectronics.com/PUSA/Car/GPS-Navigation/AVIC-X920BT
and the factory reset of the iPod did not result in any firmware or other updates. I have re-loaded the iPod with the exact same load-out as I had before, but this makes no difference. I have tried a variety of different things, but for some reason, within the "_Compilations" folder [which the Pioneer can see and let me navigate to] the Pioneer can only see a huge collection of individual songs.
I bought the Pioneer new with the car in May 2011 and it has given me no trouble since then.
I would be very grateful if anyone can suggest if anything has changed, in iTunes 11, with respect to playlist management, or if they can think of any other reason why I would suddenly see this unusual [and wrong] behavior. Oh, for what it's worth, if I remove the iPod from the car and use it with earbuds, all my playlists are present and correct and work perfectly via the wheel controller. This looks very much like some form of config change...
Any feedback or suggestion would be very much appreciated.
Thanks!
C

I have an iPod Classic dedicated to use in my car [lives in the glove compartment]. A couple of days ago I decided to completely refresh the content, so plugged it in to my Mac Mini and set to work. First step was a factory reset, then a check for updates [none - it was running the latest OS] and then I loaded up about 156Gb of music data [all Apple Lossless].
Returning this to my car, I have discovered that it now plays music as before, but that it no longer recognises playlists. So for example, in my iTunes client, I have a PlayList folder called "_Compilations" [the underscore, _, brings it to the top of the list], in which I store about 8 or 9 playlists I have dedicated for use in my car. I can no longer access any of those playlists from my in-car stereo.
***Nothing*** has changed in this configuration, except the fact that I have upgraded to iTunes 11. There have been no changes to the configuration or firmware of the Pioneer in-car system, which is an AVIC-920BT
http://www.pioneerelectronics.com/PUSA/Car/GPS-Navigation/AVIC-X920BT
and the factory reset of the iPod did not result in any firmware or other updates. I have re-loaded the iPod with the exact same load-out as I had before, but this makes no difference. I have tried a variety of different things, but for some reason, within the "_Compilations" folder [which the Pioneer can see and let me navigate to] the Pioneer can only see a huge collection of individual songs.
I bought the Pioneer new with the car in May 2011 and it has given me no trouble since then.
I would be very grateful if anyone can suggest if anything has changed, in iTunes 11, with respect to playlist management, or if they can think of any other reason why I would suddenly see this unusual [and wrong] behavior. Oh, for what it's worth, if I remove the iPod from the car and use it with earbuds, all my playlists are present and correct and work perfectly via the wheel controller. This looks very much like some form of config change...
Any feedback or suggestion would be very much appreciated.
Thanks!
C

Can't connect my iPod classic 5th gen to Windows Vista

I bought an iPod Classic 30gb off of Ebay and I can't get it to connect to my computer. My Computer runs off Windows Vista and I've tryed everything. I tryed reinstalling my Itunes with the newist verson. Even tryed puting it in disc mode. The Ipod and cord works fine and the iPod is formatted for windows. It dosen't show up on the computer any were, not even as a unknown USB or anything like that. I know the cord work cause the Ipod charges when I plug it in. I even tried to get the iPod to work on my bother's windows XP but it still didn't connect. Please Help! If need any more info ask.

Most likley, why the person is trying to ge rid of it.
Do the iPod Disk Diagnostic as posted earlier by tt2, it wont solve your problem, but helps in troubleshooting.
For others reading this I would also suggest getting the HDSmartdata before buying any pre-owned iPod Classic.

Problems syncing outlook 2007 calendar and ipod classic

I did a quick search and found many people with this problem but no solution that worked for me.
Basically my outlook 2007 calendar has suddenly stopped syncing with my ipod (I'm running Vista 64). Although I can see my calendar in the contacts tab - and there is a progress bar when i sync my ipod for calendars to sync - i cannot view any appointments on my ipod. Contacts from Outlook, however, are still syncing fine.
I have tried to reset all disabled products on the help menu in outlook but this hasn't worked. Others have suggested that Outlook should be open before trying to sync, this also didn't work.
Does anyone have any ideas how to sort this out short of manually transferring my appointments to my ipod.
Not sure if it is of any relevance but my calendar file on my ipod is currently completely empty at the moment.

After countless hours of restoring the **** ipod I've finally got my calendar back on it. I think what finally did it was backing up my calendar in outlook and then deleting it, syncing the ipod with the new blank outlook calendar and then reloading my backed up calendar in outlook and syncing my ipod again with the calendar. I know there's a lot of folks in the same position I was in so I hope this helps.

IPod touch AND iPod classic not detected by Windows 7 or iTunes, but both are charging fine via USB.

I already tried uninstalling and reinstalling all the Apple software on my computer but that didn't help whatsoever. Both devices are fully charged, and I have tried different cables and USB ports, but to no avail. When I check for the driver software in my Device Manager (in various categories, but most importantly, the Universal Serial Bus controllers), it doesn't appear, so I figure that might be the basis of the problem. Is there somewhere that I can download the driver since it's not automatically installing when I plug in the iPods?

Do the USB ports work for for other devices?

I have an ipod classic 120 gb. I had music on my ipod that I had gotten from other people's itunes libraries by changing my settings to manually sync my ipod. However, twice I have had my ipod plugged into my mac and it completely erased everything

I have an ipod classic 120 gb. I had it set up so that I manually sync and manage my music. Twice I have had my ipod plugged into my mac and it had erased everything on my ipod. All the music on my itunes was still in my library, but all the other music was lost. I understand that I need to go back to the other libraries I got that music from, but how do I make sure that my ipod doesn't keep syncing and erasing itself? Also, now every five minutes a message will pop up on my itunes saying that it cannot sync because of an unknown error and then it has the number 13014. I have no idea what that is about. Does anyone else go through this? How do I fix it?

Well the iPod is supposed to be synced from YOUR iTunes music library, if you used other means to put music on there then the iPod is going to sync to only what's on your itunes music library when you connect it.
You need to put the files into itunes.
Far as your other issues, sounds like the drive is dying.
Check this support article for assistance
https://support.apple.com/kb/TS2380
http://reviews.cnet.com/8301-13727_7-10329819-263.html
search online for that number.

HT1386 I sync all songs, photos and videos between my computer and iPod classic with no problems, but when I get to sync info I get this message: "iTunes cannot sync Calendar and contacts to iPod. Try logging out of Windows adn then logging back in".

I sync all songs, photos and videos between my computer and iPod classic with no problems, but when I get to sync info I get this message: "iTunes cannot sync Calendar and contacts to iPod. Try logging out of Windows adn then logging back in". Could you please help?

Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books.

HT1351 I have just purchased an ipod classic 160GB and decided to sync my itunes music and videos that I purchased via itunes. All the music sunk but it didnt sync my videos. It said that they were in the wrong format. What to do??

I have just purchased an ipod classic 160GB and decided to sync my itunes music and videos that I purchased via itunes. All the music sunk but it didnt sync my videos. It said that they were in the wrong format. What to do?? I would have thought if I bought the films from itunes it would be compatible with an ipod classic?? How do you change the video format?

My mistake, it was nothing to do with format. It woldn't sync because my movies were HD. HD movies won't sync to an iopd classic 160 GB but when you purchase a HD movie, itunes gives you a SD vervsion of the movie which is compatible with the ipod. Just needed to go to store, click movies, click purchased and untick the HD box and there you have the SD versions. Download the SD versions and then sync your ipod and bobs you uncle, movies are on the ipod

Ipod Classic 120 opens iTunes, is in My Computer, but NOT in iTunes

When I plug my iPod Classic 120 into the PC it opens iTunes automatically. It shows as an iPod in My Computer, BUT doesn't show in iTunes.
It doesn't show the Syncing Circle when I plug it in.
The screen just changes to 'Connected'
I also get a Caution bubble in the taskbar
Here is the other photo
I followed all the recommended options I saw posted including uninstalling and reinstalling iTunes.
It also locks up when I eject, and freezes up the PC as well.Stays on 'OK to Disconnect' for a while, not the way it always was.
Its getting to be a real pain!
Any help??
Please email me [email protected]
Thx

Did you put it on your ipod?

I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod. Any suggestions?

I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod. I have looked in songs, artists, audiobooks, podcasts, etc., etc. with no luck. Any suggestions?

Hi mole02,
Welcome to the Support Communities! If you had issues with your movie rental, you can report it to the iTunes Store. These folks can look at your billing account with you.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT204084
Learn how you can request help with an item purchased within the last 90 days.
To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:
Visit reportaproblem.apple.com in your browser.
When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
Find the item you're having a problem with, then click Report a Problem next to it.
From the Choose Problem menu, choose the issue you're having.
Follow the onscreen instructions. You might be asked to describe the problem in a text field.
Click Submit, and we'll review your problem.
If you use Family Sharing and you have a problem with a shared item, ask the family member who initiated the purchase to report the problem using the steps above.
I hope this information helps ....
- Judy

Problem syncing itunes 12 with ipod classic on a PC

Hi I just purchased a new Lenovo Yoga Pro 3 and installed the latest itunes 12 on it, but it won't sync with my ipod classic. The itunes detects my ipod classic, but won't sync the music files and just ejects the ipod instead. I have tried installing an older version of itunes onto my computer (version 11) but version 11 won't work on this laptop. Please help!

Unfortunately I cannot get the movies to play through Quicktime at all on the PC - the movie seems to play (timer runs and the little triagle moves), but all I get is a blank screen... The first time I tried to play one of the files, QT told me I may need to download additional codecs (although it did not indicate which one) - and directed me to the third-party codec download site. However, after downloading several of the different codecs, the .mov files still won't play through QT on the PC.
Rule of Thumb: never download codec components arbitrarily. Since the files load into the QT Player, what you should have done was open the "Inspector" window and check the "Format:" entry to see which codec was used to compressed the video and then download the "correct" QT codec component and only the needed one.
Is it not possible to get these files to play on a PC since they were imported and made on an iMac with iMovie?
I would tend to suspect that you may be using an HDD or DVD camcorder here. Basically, the MOV file container is generic and can hold any valid combination of audio and video compression formats. DV would have imported as DV content. AVCHD or HDV would have imported as AIC/AIFF content which is normally supported intrinsically by QT. On the other hand, the content from MPEG2/AC3 based camcorders employs a special iMovie '08 import/conversion module which converts the AC3 to AIFF and the MPEG-2 "P-frames" and "B-frames" to "I-frames" which effectively turns the video into an M-JPEG track but leaves it labeled as MPEG-2 content which would likely confuse the QT Player. Further, if iLife '08 itself installs the playback component for this compression combination, you may not be able to locate/install a Windows version of this playback codec at all and may end up having to convert your DVD stored MOV files on an iLife '08 equipped Mac.

Sync issues iTunes 10 and iPod Classic 120 gb on Windows Vista

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