Sync Issues- Music

    When syncing my iphone and ipad, Itunes does not sync all audio files as selected.  Any help appreciated

I have been fighting this problem with both my iPhone, my partner's, and my nephew's. It seems to have something to do with music purchased in iTunes vs. music that is ripped, since all my ripped music transfers fine and stays put.
On the other hand, downloaded content shows up doubled (one black, one grey) when I look at my music through the iTunes, just like that screen cap. As long as there's a "black copy" showing, it plays fine on my iPhone 4s, but I find I have to remove the greyed out copies manually and then manually transfer from my iTunes library or from the purchased option on the phone itself. In other words, if the music on the phone in only greyed out copies, and it's not on the phone, it doesn't transfer manually unless I first delete the greyed out versions. -- And then the greyed out versions magically reappear after it contacts the cloud and backs up.
I also sometimes end up with doubled copies, and my albums don't all sort the way they should -- so for example some Diane Schuur shows up under the artist name, and some shows up under albums. To put it all together I had to make a playlist, which is stupid.
Finally, there are some 46 items it tries to sync everytime I do any wi fi syncing of anything with my phone. I have no idea what that is.
I'm tempted to wipe and let all iTunes content be restored from the iCloud, a process that would require an overnight restore. I'm guessing that might solve the problem, but why should it all be this hard? Does Apple look at these comments, because I notice there are several different threads on this site concerning the music app and the iTunes/syncing issue?
Bill

Similar Messages

  • IOS5/Itunes 5 sync issues - music greyed out, not syncing across

    Hello,
    I am having issues syncing music from iTunes to my iphone and ipad. I use autofill, but have had the same issue when using the sync all music option. All the files are listed in the music tab under the device, but half are greyed out and unplayable on the device (they are greyed out on the device too). There is a sync icon next to the files, but clicking on it does nothing.... I did a clean restore to ios5 and it copied my apps over, but none of my music, pictures etc. This is really annoying can anyone help?
    IOS5 GM
    Itunes 5

    I have been fighting this problem with both my iPhone, my partner's, and my nephew's. It seems to have something to do with music purchased in iTunes vs. music that is ripped, since all my ripped music transfers fine and stays put.
    On the other hand, downloaded content shows up doubled (one black, one grey) when I look at my music through the iTunes, just like that screen cap. As long as there's a "black copy" showing, it plays fine on my iPhone 4s, but I find I have to remove the greyed out copies manually and then manually transfer from my iTunes library or from the purchased option on the phone itself. In other words, if the music on the phone in only greyed out copies, and it's not on the phone, it doesn't transfer manually unless I first delete the greyed out versions. -- And then the greyed out versions magically reappear after it contacts the cloud and backs up.
    I also sometimes end up with doubled copies, and my albums don't all sort the way they should -- so for example some Diane Schuur shows up under the artist name, and some shows up under albums. To put it all together I had to make a playlist, which is stupid.
    Finally, there are some 46 items it tries to sync everytime I do any wi fi syncing of anything with my phone. I have no idea what that is.
    I'm tempted to wipe and let all iTunes content be restored from the iCloud, a process that would require an overnight restore. I'm guessing that might solve the problem, but why should it all be this hard? Does Apple look at these comments, because I notice there are several different threads on this site concerning the music app and the iTunes/syncing issue?
    Bill

  • Syncing Issue / Music becoming inacticve

    Each time I sync my ipad music is made inactive. The music has previously been available to play.  However now when I select music, the songs grey and a red circle and square appear. Each sync causes more music to become inactive. Please help!

    I am syncing through my computer, and the issue is still ocurring.  My apologies; I didn't think to include that in my original message.

  • IPhone 5S Music syncing issues after 8.0.2

    Hello,
    I have been having irritating issues getting my iPhone 5S to sync my music library over after updating to 8.0.2.
    I did a backup onto my laptop prior to updating, and went ahead with the new update. The first thing I noticed was after updating to 8.0.2 in order to sync again, iTunes prompted me that I was lacking 6GB of data on my phone to sync my library. I did not use my phone at all during the updating process so there's no way 6GB of data was magically written on it's storage drive. I could not figure out why in the world iTunes would tell me I needed to free up 6GB to sync the exact same music that was already there prior to. I went ahead and completely deleted my entire Music library from the phone, and tried to resync fresh. I still got the same message from iTunes. Believing in the program and going ahead and doing some spring cleaning, I ended up freeing a good amount of things off of my phone, applications, photos, messages, etc. to drop 6GB from the storage. I went ahead and synchronized my iPhone 5S with iTunes so I could get my music on my phone. It proceeded to go ahead and sync my roughly 1400 songs onto the iPhone. After it was complete, it showed I had an astounding 12GB of free space on my phone... I said to **** with it and just wanted to play my music. The phone seems to have all of my library that I chose to sync on my Music app. The problem is, when I go to play songs the music app will Skip over certain songs. I have not found any commonality between which songs it chooses to skip. It skips newly added songs, it skips old songs, it skips purchased songs, it skips songs downloaded from other sites. There seems to be no structure to which songs it's skipping. Another thing to note, whenever I connect my iPhone 5S to my iTunes and sync, I am Always able to sync something new onto the phone (around step 5 or 6 when it is completing the sync, it will mysteriously add some songs to the phone). Those songs are playable. Then I shuffle through my playlist, and Still the same problem remains, it has removed some songs and skips over them. It seems to Sync songs, and Delete songs... completely at random. This is bothering me and I'm not sure what to do, and am Very unsatisfied with the amount of bugs still left in the software. I wonder if others are having similar issues and maybe we can bring some light to this.
    Thank You,
    Andrew

    Similar issue Andrew.  After installing 8.0, the IOS deleted 225 songs from one of my playlists, and I'm still "recalling"  songs that are no longer in my Music Library.  Fortunately, although the playlist of 235 had only 6 songs left on it ( on my  Mac), the Playlist was not erased from my I -Phone.  I was able to recreate the Playlist on my Mac, using the intact playlist on my phone.  When I synched however, I was back to square one.  I went to the Apple store, and I had to reset the phone .  We also downloaded IOS 8.02.  They saved my playlist in the Cloud, deleted it from my Mac, then synched it.  Lo and behold, the playlist I recreated on my Mac, synched to my I Phone.  After the reset, I had like 11GB of free space.  (Its been 5 days since the "reset" and the number of GBs fluctuates from day to day !!)
    When I got home from the Apple store I spent after  hours reinstalling all the apps, synchng the phone to the Bluetooth in my car ( you know the rest of the saga) , I purchased a song from I Tunes.  I "drag and dropped" it into a Playlist, and synched.  Didn't work.  Song shows in "Recently Added", but the drag and drop feature doesn't work.  Bottom line,  I'm not willing to "reset" my phone every time I add a song !  I've tried any number of fixes posted to this support community, but none have worked for me.
    Furthermore,  it took me 3 hours to get the phone re-synched to the Bluetooth system  in my car.  However every time I connect to "Bluetooth Audio", the system needs to "find" and "reconnect to" my phone.    If you ( or anyone else ) finds  something that might work for both the music synch and /or the Bluetooth, I'd appreciate your input. 
    Thanks, Lorenzo

  • Music syncing issue after latest update

    I'm having issues syncing my music on my iPhone 4 after this latest security update. Some of the files seem to be "stuck" on the phone. They won't remove, others just won't play, I can't add anything to the phone. Etc. SOS!!!

    Have you tried re-installing the firmware through Nokia Suite? Remember to backup all your phone contents when prompted by Nokia Suite.

  • Since up grading to new OS Lion  my iPhone iPod and iPad  all give me sync issues  they load apps , music , books , movies , but refuse photos  and the sync ends with an error 50 message most times  , yes  I have re booted  reinstalled new i Tunes  help !

    Since up grading to the  new OS Lion  basicly problem free except  my iPhone iPod and iPad  all give me sync issues  they load apps , music , books , movies , but refuse photos  and the sync ends with an error 50 message most times  , yes  I have re booted  reinstalled new i Tunes and all my others   help !   I have update every thing I can  re installed  , no other issues apart from Parallels  and windows  which  I have deleted and will reisnstall and up date when I get my discs back moving house so in storage boxes somewhere ? , but who needs  Windows ?  is any one else suffering , or have any solutions 

    Hi Ken,
    Wow, I've logged into adobe and never seen your response until now.
    I need to make the forums more of a daily stop I guess.
    Thank you for your response, When I go to the Archives, it states I have none. In addition, previously when I'd tried to move items to the archive, they just disappeared  
    Currently my desktop is not connecting at all, Everytime I connect, it's states "We have now logged you out" and requests I login again.
    I have of course rebooted,
    Gone into taskmanager, killed all the relevant threads,  tried again to login through the desktop, no luck, I'll have to uninstall it, make sure the threads are killed, then reboot it and then reinstall it, but I've not had the time to do that.
    On another note, and just as a point of reference, myself, personally, I hate these "cloud" file repositories (not to be confused with adobe cloud services which I love) but the file repositories themselves imho, are a blackhole of resource usage when one doesn't/isn't using them,
    Is there a way we can use it more of a "ftp" sort of thing, when I want to I can  put files there?  There is no way to "Download" the repository, no way to download the folders.. only individual files and then it takes I think three different steps before the download starts.. I find this very inhibiting.  Just an fyi. for what it's worth.
    Please, feel free to contact me,
    I'm on g+ chat [email protected]

  • Hi,  I have an ipad 2. Issue is. My p.c got stolen and i got a new one. Now is it possible for me to sync my music to itunes on my new laptop from my ipad?

    I have an ipad 2. Issue is. My p.c got stolen and i got a new one. Now is it possible for me to sync my music to itunes on my new laptop from my ipad?

    Check out this user tip from TuringTest:
    https://discussions.apple.com/docs/DOC-3991
    and this page on "How-to Geek":
    http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
    Regards.

  • I am unable to sync new music. Reformatted I Pod now I can't sync old music either, either automatically or manually. Is it possible to download all music over again without being charged for it? I think the issue is I moved the location of my music

    I am una
    le to sync any music from I tunes. The problem started when I could not download new music because for some reason I moved the location of the music. At least the e/m says I did. I don't remember doing that. I decided to reformat my I pod and now I can sync my old music either, manually or automatically. I was wondering if I can delete all my music from I tunes & start over with new downloads? Will I get charged again?

    Ok, got new phone and it worked fine..at first. Now I am getting the same error. I also notice that the iphone goes from saying "sync in progress" to back to the home screen with the icons. And then I get the message "could not sync phone - device not connected"
    I am getting seriously frustrated. The Apple tech support people have been ZERO help. I have uninstalled and reinstalled Itunes twice. I have even gone so far as doing a CLEAN install of OS X on my IMAC. Now I have the smae problems as before. Anyone have any idea what the problem could be?

  • Music sync issue

    At the end of the sync Itunes says waiting for changes to be applied, anyway once its says this the music is no longer synced to the ipod. How can i sync my music to my ipod?

    It's possible that the audio files that were supported on your PC are simply not supported on your Mac or iPhone.  For example, I found the following listed as the supported formats for iPhone 5:
    "Audio formats supported: AAC (8 to 320 Kbps), Protected AAC (from iTunes Store), HE-AAC, MP3 (8 to 320 Kbps), MP3 VBR, Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX, and AAX+), Apple Lossless, AIFF, and WAV
    User-configurable maximum volume limit"
    If you have music of other formats or codecs then you will need to convert them to a supported format first.
    I hope this helps get you started.

  • I'm having issues with syncing my music.

    Recently, I upgraded my computer to Windows 7, from Vista. I've recovered all my music, and ringtones from my old windows. Supposedly authorised my new Windows for syncing. I currently have 19 GBs of music on my phone, which I'm reducing to 16.2 GBs.. but everytime I go to sync my music. It keeps telling me that it requires 16.5 GBs, which means it's not erasing the music already on my phone..? It won't let me access its music through my computer or iTunes (via manual music adding or whatever it's called) .. I don't know how to clear the music. When it shows the summary, there's no music data, until I click the music tab where the 19 GBs show up again. Help??

    With the device connected, if you select the music tab and have "Sync Music" checked, you must manage music from that tab. 
    If you do not want to manage music that way, uncheck the "Sync Music" option then on the Summary tab you must check the "manage media manually" option.

  • Syncing issues with music

    When I sync my iphone to my mac I am getting a lot of music that I did not select, also any way to delete songs from the phone?
    Thanks
    'Dennis

    dendeel wrote:
    When I sync my iphone to my mac I am getting a lot of music that I did not select ...
    If these songs are truly syncing to your iPhone, check your sync settings carefully if you auto-sync to selected playlists or artists, etc.  For me, occasionally a random artist or album will be checked off to by synced even though I never put the check there -- I sync only to selected playlists.
    If these songs have a little cloud next to them, you're looking at purchases you've made but have not synced to your iPhone.  If you don't want to see these, go to Settings/ Music/ Show All Music and turn that OFF (there is a parallel setting under "iTunes and App Store" where you can turn off un-synced iCloud Music and Video).
    To remove songs from the iPhone, if you auto-sync then the best way is to check/ change your sync settings, otherwise manually deleting songs will have them put back on with your next sync.  But Jim is correct in how to delete them if you want to remove them between syncs, or if you manually manage music and video.

  • Podcast sync issue with home & work Macs

    Since as long as i can remember, i have been able to sync my music & video files with my iPhone at home while separately syncing my Podcasts at work (as new ones became available during the day).
    I am having an issue now when i sync at home, (even though podcasts are set to NOT SYNC) where a sync of music and video will erase my podcasts that were put on at work.
    Is this a Feature/Bug of 1.1.4? Has anyone experienced this issue?

    Another strange issue i have just noticed... If is sync podcasts at home, and then i sync at work (with podcasts not selected to sync) the iTunes at work will leave them on the phone.
    So it seems to be an Itunes (home) issue. Anyone know what prefs or resets i can to to set the syncs straight on my itunes at home. Work seems to be syncing correctly.

  • Disappearing Contacts, Mobile Me Sync Issues, Calendar crash-Answers??

    I'll try to keep this post brief but hopefully it will help provide some possible answers for frustrated users experiencing the random complete wipe out of all contacts and calendar data when syncing with mobile me using either push or fetch. After several weeks of experiencing these random sync issues and spending several hours over several days between tech support calls with iPhone then Mobile Me support and then finally a genius bar appointment where the genius said he didn't have a clue and simply offered to replace my phone.
    The next morning, SAME PROBLEMS... and through it all NO ONE could tell me why my sync was so randomly unreliable. Every other day for no apparent reason, my phone would suddenly lose all contacts and/or calendar data. (A few thousand contacts and two years of calendar data). It was both frustrating and strange—even stranger that Apple techs had no clue why and seemed to think no one else was having this issue.
    I tried everything - complete restores, resets, deleting and re-adding the mobileme account, etc., etc., etc. One tech support person finally said, "good luck..." The others kept handing me off the higher levels of support... until finally they just said "we don't know why this is happening." I was waiting for someone to just say, "Look, we have issues with mobile me, so hang in there and eventually it will work." I can be patient and I still think the iphone is the greatest invention in recent years. But everybody I talked with at Apple seemed to think this should be working flawlessly.
    I also started having a crash on the calendar anytime I tried to see the list view for "all calendars." This was frustrating because that's the best feature of the calendar app!
    I was prepared to just return to syncing with my computer and wait for the software to improve between the phone and mobile me. Finally, last night I tried a few things that seem to be working... and for the first full day, mobile me is actually useful to me today. (my fingers are crossed!)
    Here's what I did.
    1. I minimized the number of calendars I was syncing - I have no idea if this affected the sync, but I was syncing eight calendars, now I'm down to four. (You can easily export a calendar and import those events back into a different calendar.)
    2. I did a complete restore of the phone (not from a back up) and the VERY FIRST THING, I added mobile me and synced only the calendar (set to push.) This cleared up the random calendar crash in list view and also mobile me was pushing data rather reliably. After a few moments my entire calendar was on the phone and worked perfectly. New events were transferred quickly back and forth.
    3. I then chose to sync my contacts through the computer rather than over the air. I fear that the contact sync was somehow messing up the whole communication process between the phone and the cloud. Someone suggested that the number of "groups" in contacts might have an impact on the sync issues as well. I didn't need my contacts to sync with the urgency of "push" so this works for me. Plus I have a lot of contacts and it's just faster over the cable.
    4. I then GREATLY reduced the number of apps on my phone. I originally had about 27 and I only reinstalled 9 of them. I did this ONE AT A TIME - starting with the most necessary and useful... and after each install, I checked the functionality of the calendar and mobile me. No problems. Perhaps I was having an app conflict?
    5. Then I reinstalled the rest of my content - music, podcasts, photos. Still no problems.
    ONE of these steps actually worked, and I'm not sure which one. My guess is that one or more of my apps was conflicting in some way. OR possibly something with the contact sync... but for the last 24 hours the mobile me calendar sync using push has been consistently reliable and useful. (for the record, mobile me email has always worked perfectly for me.)
    No one with tech support ever suggested to me that I could be having an application conflict or any other problems with calendars or contact groups, etc. I've spent many hours on this the past few weeks... and for the first time, my iphone seems to be working with mobile me correctly.
    In reading many of these posts, it seems a lot of others are having similar problems... so hopefully these suggestions might be helpful. If you have any thoughts as to which of these solutions was the correct one, I would be interested in hearing your opinion.
    Thanks!

    Are your Address Book contacts and iCal calendars/calendar events on your Mac synced with your MobileMe online address book and calendar?
    When you say this data is not synced with your iPhone, none of your MobileMe online data is transferred to your iPhone, or after the initial transfer of this data to your iPhone when you first turned contacts and calendars for over the air syncing with your MobileMe account on your iPhone, the data is not kept synchronized with the MobileMe "cloud"?

  • ITunes to iPad 2 Music Sync Doesn't Completely Sync All Music

    I've just updates my iTunes to 11.1.4 and iOS to 7.0.4.
    Now I attempted to sync all my music and books from my Macbook OSX 10.8.5 to my iPad 2.
    The books sync works perfectly. However, when I try to sync the music, only first song of each album are synced while the rest are not.
    When I eject and reconnect the iPad, all the song are detected on the "On My iPad" tab, however the song don't appear on the iPad.
    On the HD usage bar below, the unlisted songs are written as "Others", not as "Audio".
    Anyone has idea what happened, and how to fix it? I've try restoring my iPad to erase all data, but the same issue happened over and over again each time I synced them.

    I've figured out the main problem.
    When I try to sync my iPad with iTunes, at some point usually it automatically cancels the sync.
    I've tried to unselect the song from syncing with manual sync, but it still automatically cancels.
    I've also tried unchecked and rechecked the Sync Music checkbox but the problem still presist.
    Please, anyone can help me? Cause I need my iPad to be able to be synced with my iTunes.

  • Itunes will no longer sync new music to my ipod

    I've had my ipod for a year and have been able to use it fine. Now, however, the ability to sync new music to my ipod has been removed. I've recently bought a new computer and successfully transferred everything over and been able to sync my ipod with the new computer and it has been working fine. THen I decided to buy some new music from the itunes store. At first I bought a few songs and placed them in a pre-existing playlist and that worked fine. Then I decided to download the next part of an audio book I bought a while ago off audible so I could listen to the next part and while I could download it it wouldn't add to itunes the way I've done it for the last 80 or so audiobooks I've downloaded from audible (go to file, select add file to library, find file, double click and then sync)
    There was no error message, just when I synced it wasn't there. So I bought an album from the itunes store. Again, something I've done before. I can buy the album, I can download it, I can even make a playlist for the album and listen to it on my computer. When I sync I get no error message but nothing I try can get that album from my computer onto my ipod.
    The only way I can listen to anything new (including the stuff I have already paid for) is to do so on my computer, which I don't want to do as I can't carry my computer around public transport with me. Besides, this is why I bought an ipod!
    I'm not trying to do aything new, just what I've done before.
    Thank you in advance!

    Hi dmbnewfie,
    Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
    The link below will help you redownload purchases to your computer and iPhone.
    However, you may need a technical advisor to help you if the articles below don't resolve your issue:
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    - Judy

Maybe you are looking for