Sync Issues with .mac & iTunes

I am not sure what category to put this under, But Since the latest update for iTunes, I am no longer able to sync my address book or ical with any of my iPods.
Also, when my address book and ical try to sync with .mac it frezzes up.
Any solutions?
Dean

I've had this problem for a year, and searching Google provided no meaningful results. Any help would be greatly appreciated...

Similar Messages

  • Sync issues with .mac & iPods / iTunes

    Hi,
    I have recently been getting sync issues with both my .mac account and iTunes. (all iPods)
    To be exact, it is having trouble syncing my address book.
    For iTunes, I can sync everything but my calendars and address book. (It freezes) My iPods work fine in syncing when I turn of the Ical / Address book sync feature.
    and when my .mac sync starts, my computer freezes. (When trying to sync my address book)
    This has only happened over the past week and I think its due to recent updates for the iPhone.
    Can someone from Apple investigate this please....

    HI Dean,
    Try trashing the preference files:
    com.apple.isync.plist
    com.apple.addressbook.plist
    They are here: Home/Library/Preferences. Open the Prefs folder, locate those files, drag them to the Trash and reboot. See if that helps.
    Carolyn

  • Ical, sync issues with mac

    When I create a new event on my ipod touch the event does not sync back onto the mac's ical app. This is with a good wi fi connection. I have push turned on and I have tried a manual sync via the cable.
    HELP?!?
    Message was edited by: Nathan Guinle

    So, which way are you syncing calendars? Over the air via MobileMe, or by connecting your iPod to your Mac to sync to iCal via iTunes?
    If not syncing with MobileMe, try this:
    Quit iTunes and disconnect the iPod
    Launch your iSync application
    From the iSync menu choose Preferences
    Click "Reset Sync History"
    Launch iTunes and connect the iPod and see if it syncs
    CG

  • Ical sync issues with iphone5s (itunes 11.1.5 (5))

    If Iphone 5s is connected via USB to the mac and it shows up in iTunes 11.1.5 I only see the following fields:
    Summary | Apps | Music | Movies | TV Shows | Podcast | Books | Photos | On this IPhone
    Is there Info missing? I can not find the check box for syncing with iCal anymore and it does not sync the calender since then.
    Thanks for help.

    ** UPDATE 3 -- FINAL -- PROBLEM FIXED ***
    I was able to fix my non-working iTunes Windows Calendar sync by going back to iTunes for Windows v11.1.1.
    I used the following steps:
    (1) Uninstalled iTunes for Windows (and associated Apple software) using this guide:
    http://support.apple.com/kb/HT1923
    (2) Installed iTunes for Windows v11.1.1.11.exe
    (Got older version from File Hippo)
    http://www.filehippo.com/download_itunes_32/16100/
    (3) Launched iTunes for Windows, then connected iPad via USB port
    (4) When iPad was recongized, RESET SYNC HISTORY
    -- In iTunes select "Edit", then "Preferences", then select the "Devices" tab
    -- click the "Reset Sync History" button
    -- click "OK".
    (5) Sync the iPad replacing the exiting Calendars on the iPAD
    -- click the 'iPad" button at the top-right of iTunes
    -- Select the "Info" button at the top
    -- Check "Sync Contacts with Outlook", "Sync Calendars with Outlook"
    -- Scroll down and in the "Advanced" section click "Replace information on this iPad, Calendars"
    -- Click "Sync"

  • IPad & iPod sync issues with new iTunes

    Since the latest iTunes update,
    1. My iPad Mini won't allow me to swap out TV episodes. I routinely change what episodes to carry around with me. It will add and remove mp4 video files without a problem. One time I even saw a download progress bar as it transferred episodes over, or so I thought.
    2. Syncing my iPod Touch never used to be a problem. Now it takes a long time (delays during waiting for items to copy), and I cannot seem to bring songs I purchased on the device over into Windows. It used to do it before the main syncing.  I tried to download the new songs from the iTunes Store but it halted and says the following:
    "There was a problem downloading -name of song-. You do not have enough access privileges for this operation. Please check that the connection to the network is active and try again."
    What's going on? I really need to bring these songs over to my hard drive.
    Thanks for your help.

    Well its simple. Just go to your finder and search for iphone. You will find a backup folder. But, you should just be able to restore your iphone. Then after restore it will ask which backup your will like to use. Then in the drop down menu select your phones name and it should restore all contacts,text messages and notes as well as bookmarks. It worked fine for me until I used iFuntastic and Apptap. I guess it alterd the backup file and deleted all my notes. So, unless you have "hacked" your phone it should restore and re enter your info fine.

  • IPhone Sync Issues with new iTunes update

    Well this morning my iphone would not sync past calenders. I was able to cancel the sync and get music on the phone but it wont go through the usual sync process of the photo library and contacts etc...anyone else having a similar problem?

    Well its simple. Just go to your finder and search for iphone. You will find a backup folder. But, you should just be able to restore your iphone. Then after restore it will ask which backup your will like to use. Then in the drop down menu select your phones name and it should restore all contacts,text messages and notes as well as bookmarks. It worked fine for me until I used iFuntastic and Apptap. I guess it alterd the backup file and deleted all my notes. So, unless you have "hacked" your phone it should restore and re enter your info fine.

  • 8830 Sync Issues with mac

    I've watched as my phone and macbook "communicated" for over 2 hours and got no farther than to syncing my calendar.  What must one do to get beyond this point?

    HI Dean,
    Try trashing the preference files:
    com.apple.isync.plist
    com.apple.addressbook.plist
    They are here: Home/Library/Preferences. Open the Prefs folder, locate those files, drag them to the Trash and reboot. See if that helps.
    Carolyn

  • Syncing issues with an external hard drive

    Hello, having a syncing issue with my iTunes right now. I have my library set up on an external hard drive because there isn't anymore space on my computer for my music, and the other day my roommate unplugged the external to ironically sync my ipod. There was a syncing issue of course but it's happened before so I wasn't worried, but now iTunes can't find a few hundred songs in my library still. I've restarted iTunes and replugged in my hard drive multiple times and restarted my computer and consolidated my library as well but nothing's working. All my music is still on my external but iTunes can't read some of the songs for some reason. Any suggestions at this point? I'm lost. Thanks.

    Welcome to AD!
    What drive letter did the exHD use before this happened? Do you know?
    Windows can change hard drive letters for USB devices without telling you.
    Use Windows Disk Management to change the drive letter back to what it was before your roomie created this havoc. Then start itunes, and tell your roomie it's their turn to I dunno, clean the toilet, or something useful.

  • Sync issues with Thunderbolt drives

    I'm checking to see if there are any sync issues with Mac Book Pros pre-Retina screen.
    I have a (13-inch, Mid 2012)  2.5 GHz Intel Core i5 Mac Book Pro and I'm having some sync/latency issues with a number of audio interfaces, including a Symphony I/O and a MBox Mini 2.
    I'm editing with Final Cut Pro 7.  Mavericks OS 10.9.5.  It's also happening with QT 10.3.
    I'm using a Thunderbridge with the Symphony I/O and the USB port for the MBox Mini 2, but it has the same issue.  I'm trying to get the registration number for my Pro App version of QT 7 because QT 10 is having some issues with a few arcane video formats.  Is that possible?  I can't retrieve the email because the computer that might have it is long dead, and buried in storage.
    configuration:
    Mac Book Pro to
    G RAID Studio (via Thunderbolt) to
    (Apogee Symphony I/O Thunderbridge)
    1080P monitor (via Belkin Mini Display port to HDMI cable)
    or MBox mini via USB
    Both of these setups have sync issues.  I have rigged a 1/8" stereo plug out of the headphone output and except for the occasional deafening buzz when you touch the adapter, it works okay, with no seeming sync issues.
    Is this a thing?  I understand that there is an issue with Symphony I/Os and certain Haswell Mac USB 3.0 ports.

    Hi,
    Yes, I apologize. The video editor wasn't giving me any details. I did see the 44.1/48khz issue online. So will this happen only if both are mixed in the same timeline?
    Thanks

  • Sync issues with iPhone 6 Plus and iTunes

    I'm having issues with syncing my iPhone and iTunes.
    I am running: Mavericks 10.9.3 | iTunes 11.4 | iOS 8.0.2
    Every time I try to sync my iPhone 6 Plus with iTunes, the sync process gets stuck on step 5 of 5 (waiting for changes to be applied).  The longest this has occurred for is 2hrs.  After this time I have stopped the sync and ejected my iPhone.
    I had another issue with my phone when playing music.  When going to play music, I was given the error message saying that the song could not be found.  I connected my iPhone to iTunes and went to the tab in summery page, 'on this iPhone'.  I found the song and could see that next to the song was a small what looked like dotted grey circle.  After Googling this, I found a video saying that if i was to remove all my music and then add it again, this should fix the problem with this song.  I did this and this was when the issue occurred again.
    I unticked the option to remove all music but the sync did not finish. So I cancelled the sync, ejected my iPhone and tried again.  This time, the summery page of my iPhone said there was no music on my iPhone and the 'on this iPhone'  tab, this all so said there was no music however, my music was still on my iPhone including the song that would not play.  All played ok.
    I have read lots in the Apple forums about lost of difference reason this may be happening.  Things like bugs in iOS 8, app updates being transferred during the sync process, the latest iTunes version has bugs and even a dodgy USB cable could cause it.  My iPod running iOS 5 syncs all ok but I get this problem as well on my iPad Air.
    I all so had this issue with my old iPhone 4S.  The problem occurred when running iOS 7 and 8 on the 4S.  When I had it on the 4S, I did a restore of the 4S 4 times and thought I had found the issue down too a dodgy app.  However, now that it has happened on my new iPhone and still not using that app, could this be an issue with my Mac/iTunes?
    I am in contact with Apple Care, but this is such a long process. 
    So if anybody could please offer any advice on this or steps to try to maybe solve the issue, it would be really helpful.   Or if anybody is experiencing the same problem, it would be good to know its not just my devices and Mac producing this sync problem.
    I will update my post with any information provided by Apple Care as and when I get it.
    Thanks for reading and thanks for your time.
    Mark. 

    Hi,
    Just wanted to updated my original post and give some more information on this issue that I'm having with my iOS devices running iOS 8.0.2 and iTunes 11.4.
    Firstly I just want to updated my details about what version of Mavericks I'm running.  I'm running 10.9.5 - I put the wrong version down in my original post.
    So over the last week, I have had a few phone calls with Apple Care an am dealing with a senior technical advisor about this issue.
    I have been given some instructions that I am currently working through to see if it solves the sync issue with iTunes and my iOS devices. 
    The Apple Care advisor has pointed out that a iTunes version issue with music that I have ripped to iTunes and the current iTunes version could be what is causing the problem.  For example, every song that I have purchased from iTunes since having an account, I was told are all exactly the same the same when it comes down the to data/information about that track/album that iTunes stores with the music but when it comes to music that I have added to iTunes myself from a CD,  this was added and encoded with the version of iTunes that was running at the time of adding the music.  So going through all the music that I added to iTunes over the last 10 years, you can imaging that there was lots of mixed version of iTunes linked to lots of different music.
    At the moment, I'm having to go through all my music and find any that I have added and create a new ACC version of that music and delete the old version.  However, due to the amount of music that I have, this is going to take a long time.  When I was on the phone to the Apple Care advisor, we did several albums as a test and they all synced over to my iPhone.  This may just have been luck though at that time.
    Now, I'm not saying that this will solve the problem that I have with the sync issue but I am going to try it and see how I get on.  The only down side to this fix as far as I can see at the moment, is  that when it's all done, I think I will have to fully restore all my iOS devices to get music on to them.
    I will of course updated this topic when I have got through all my music and tried to sync my iOS devices.
    Thank you all for your comments.

  • How do I get rid of lip-sync issues with iTunes 10.2.2.12?

    Hi Everyone.
    Firstly, a very Happy Easter!
    I'm having lip-sync issues with iTunes playback on my PC. The video is largely smooth with the occaisional choppiness when the CPU is made to work hard. (Playback on my iPod Touch is fine).
    The system stats for my PC are at the bottom of the post.
    The sound is produced through a Creative Live Sound Blaster Live! 5.1 card.
    Video is through a NVIDIA Geforce 6200 with 512Mb of RAM. (All video and audio drivers are up to date).
    The physical set-up is that I have iTunes installed on the C drive and my media installed on an external USB hard-drive.This isn't just a problem with 10.2.2.12 - it's been there for the last few updates.
    I suppose my main questions are:
    Should iTunes and my media be on the same drive? (Which would mean the external drive as I'm short on space on the C drive).
    Is there some combination of settings in QuickTime that will solve this? (I've tried different combinations, but it doesn't really help).
    Is the spec (below) of my PC causing any issues.
    Here's an Easter Egg for anyone able to help!!
    All the best
    BandAidUK.
    System Information
    Time of this report: 4/24/2011, 10:13:44
    Machine name: DEREK
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Computer Corporation
    System Model: Dimension 8300              
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
    Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz
    Memory: 3326MB RAM
    Page File: 1273MB used, 3941MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode
    Display Devices
            Card name: NVIDIA GeForce 6200 
         Manufacturer: NVIDIA
            Chip type: GeForce 6200
             DAC type: Integrated RAMDAC
           Device Key: Enum\PCI\VEN_10DE&DEV_0221&SUBSYS_02F3196E&REV_A1
       Display Memory: 512.0 MB
         Current Mode: 1280 x 1024 (32 bit) (60Hz)
              Monitor: Plug and Play Monitor
      Monitor Max Res: 1600,1200
          Driver Name: nv4_disp.dll
       Driver Version: 6.14.0012.6099 (English)
          DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 10/22/2010 07:23:24, 6359552 bytes
          WHQL Logo'd: Yes
      WHQL Date Stamp: n/a
                  VDD: n/a
             Mini VDD: nv4_mini.sys
        Mini VDD Date: 10/22/2010 07:23:24, 9623680 bytes
    Device Identifier: {D7B71E3E-4161-11CF-0D6D-FF2200C2CB35}
            Vendor ID: 0x10DE
            Device ID: 0x0221
            SubSys ID: 0x02F3196E
          Revision ID: 0x00A1
          Revision ID: 0x00A1
          Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                       {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                       {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                       {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
             Registry: OK
         DDraw Status: Enabled
           D3D Status: Enabled
           AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run
    Sound Devices
                Description: Creative SB Live! Series
    Default Sound Playback: Yes
    Default Voice Playback: Yes
                Hardware ID: PCI\VEN_1102&DEV_0006&SUBSYS_10031102&REV_00
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: P16X.sys
             Driver Version: 5.12.0001.0129 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 8/14/2003 16:58:12, 1296384 bytes
                Other Files:
            Driver Provider: Creative Technology Ltd.
             HW Accel Level: Full
                  Cap Flags: 0xF5F
        Min/Max Sample Rate: 8000, 96000
    Static/Strm HW Mix Bufs: 64, 63
    Static/Strm HW 3D Bufs: 64, 63
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: Yes, Yes
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                   Registry: OK
          Sound Test Result: Not run
                Description: SoundMAX Digital Audio
    Default Sound Playback: No
    Default Voice Playback: No
                Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_01571028&REV_02
            Manufacturer ID: 65535
                 Product ID: 65535
                       Type: WDM
                Driver Name: smwdm.sys
             Driver Version: 5.12.0001.7000 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 3/22/2005 11:08:40, 260224 bytes
                Other Files:
            Driver Provider: Analog Devices
             HW Accel Level: Full
                  Cap Flags: 0xF5F
        Min/Max Sample Rate: 100, 192000
    Static/Strm HW Mix Bufs: 33, 32
    Static/Strm HW 3D Bufs: 33, 32
                  HW Memory: 0
           Voice Management: Yes
    EAX(tm) 2.0 Listen/Src: Yes, Yes
       I3DL2(tm) Listen/Src: Yes, Yes
    Sensaura(tm) ZoomFX(tm): Yes
                   Registry: OK
          Sound Test Result: Not run
    Sound Capture Devices
                Description: Creative SB Live! Series
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: P16X.sys
             Driver Version: 5.12.0001.0129 (English)
          Driver Attributes: Final Retail
              Date and Size: 8/14/2003 16:58:12, 1296384 bytes
                  Cap Flags: 0x41
               Format Flags: 0xFFF
                Description: Hauppauge WinTV 88x Audio Capture
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: hcw88aud.sys
             Driver Version: 2.125.28070.0000 (English)
          Driver Attributes: Final Retail
              Date and Size: 3/12/2010 09:47:58, 13440 bytes
                  Cap Flags: 0x41
               Format Flags: 0xCC0
                Description: SoundMAX Digital Audio
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: smwdm.sys
             Driver Version: 5.12.0001.7000 (English)
          Driver Attributes: Final Retail
              Date and Size: 3/22/2005 11:08:40, 260224 bytes
                  Cap Flags: 0x41
               Format Flags: 0xCCC
    DirectMusic
            DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
         DLS Version: 1.00.0016.0002
        Acceleration: n/a
               Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                      Creative SB Live! Series, Software (Kernel Mode), Output, DLS, Internal
                      SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
                      Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                      Creative SB Live! Synthesizer [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                      Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
                      Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                      Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
            Registry: OK
         Test Result: Not run

    Select *List view* instead of *Album list view*. These are in the View menu or the boxes next to Search, on the right top of iTunes.
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    Hi,
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    If not, try the general USB troubleshooting tips in this article: http://support.apple.com/kb/TS1286
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  • I just got an iPhone 4 as an upgrade from the original iPhone 3.  I came home and tried to sync it with my iTunes and it says I need to upgrade my iTunes to work with the 4.  The current version of iTunes isn't compatible with my G5 mac?????

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    Return it.
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    I just recieved a new Ipod classic.  I am currently trying to sync it with my Itunes (on my Mac computer), but my computer and itunes isn't even showing that it is hooked up to my computer.  Can you help me set it up?

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