Sync issues with outlook and office 365

one computer keeps getting sync issues. This does not have issues with any other computer in the same 365 account.
i have already recreated the outlook profile but the error still comes up in the sync issues folder.
the error log says:
17:58:39 Synchronizer Version 12.0.6672
17:58:39 Synchronizing Mailbox 'xxxxxx'
17:58:39 Synchronizing Hierarchy
17:58:40 Synchronizing server changes in folder 'Inbox'
17:58:40 Downloading from server '[email protected]'
17:58:53            8 item(s) added to offline folder
17:58:53 Synchronizing server changes in folder 'Drafts'
17:58:53 Downloading from server '[email protected]'
17:58:53 Synchronizing server changes in folder 'Junk Email'
17:58:53 Downloading from server '[email protected]'
17:58:54            1 item(s) added to offline folder
17:58:54 Done
17:59:07 Microsoft Exchange offline address book
17:59:07                  Not downloading Offline address book files.
A server (URL) could not be located.
17:59:07         0X80004005
Regards Jake Gardner If you found this post helpful, please give it a helpful vote. If it answered your question, remember to mark it as an Answer.

Hi,
Do you mean other machines that configured with the same email account don't have the issue?
Have you ever tried to manually download the Offline Address Book? On the ribbon, go to SEND/RECEIVE tab>Send/Receive Groups>Download Address Book...
If issue persists, please first check that the Background Intelligence Transfer Service (BITS) service is running:
Go to Control Panel\All Control Panel Items\Administrative Tools, and then click "Services".
In the list of services, click "Background Intelligence Transfer Service", and then make sure that the status of this service is set to "Started".
Outlook uses BITS to connect to the URL that's provided by the Autodiscover service. (Outlook use Autodiscover service to automatically configure themselves for access to Exchange server.)
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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Message was edited by: madmaxzwo

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Sorry. I guess I needed to be clearer I have Office SP 2.
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Message was edited by: obxbound

Sync issue with Outlook 2010

Hi,
Not sure if this would be the correct place for this, but here is my issue
We have a client with Exchange 2010, and Outlook 2010 and they seem to be getting sync issues. the error that comes up is
10:58:52 Synchronizer Version 14.0.6117
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10:58:52 Synchronizing local changes in folder 'Inbox'
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10:27:20 Synchronizing Mailbox "User Mailbox"
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10:27:20                  [0-130]
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"Server.domain"
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This is what I have tried
1) turned off any 3rd part addins
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4) turned off cache mode, and turned off offline file, re-open outlook turned back on offline file, cache mode
5) removed exchange support files for outlook, and repaired office
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Hello Tim,
Is there any new update on this thread?
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Exchange Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]

Calendar Sync Issue with Outlook 2007 / Exchange

Contacts are syncing fine.
I;ve tried Outlook 2003 and 2007... same problem with both.
Here's the error:
Microsoft Office Outlook
'OutlookSyncClient' exited without properly closing your Outlook data file 'C:\Documents and Settings\Brandon\Local Settings\Application Data\Microsoft\Outlook\outlook.ost'. 'Microsoft Office Outlook' must be restarted. If this error message recurs, contact support for 'OutlookSyncClient' for assistance.
Any help would be appreciated.

So here's the only solution I've got so far and obviously it is not ideal...
I switched to a different computer and installed outlook 2003. No calendar at all prior to this. Installed iTunes 7.4.x and plugged in the iPhone. I told it to sync contacts and calendar (merge) with Outlook. I DID NOT connect this outlook client to the exchange server at all.
Worked like a charm. I still have no idea how to get this working with Exchange. OST by default is the way cached exchange stored files... so I'm welcome to any suggestions for somehow getting everything into a clean pst file that still syncs for offline use with exchange.
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I am currently using Outlook 2007 and want to sync my Iphone 4S with it. I have setup the icloud settings etc and I am having the following issues.
When I change something on my phone there is no wireless sync happening even though its setup?
When I go to my outlook calendar it gives me two choices. A pink tab says Calendar in Cloud and a green tab says work in Cloud. When I sync my phone calendar changes show up in the green Work in Cloud. However, the Work in Cloud does not contain many of my previous inputs prior to starting with the icloud service.
When I click on Contact it’s initially blank and says no contacts, if I click on Contacts in Cloud my contacts show up.
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ok...
From experience, I can tell you the two calendars are both default calendars with iCloud. 'Work in Cloud' probably doesn't contain any of previous inputs because your iphone probably defaults to your regular calendar.
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Sync issue with Outlook Calendar

I just got my first BB - the Pearl 8120. I installed the Desktop Manager v4.6 off the BB web on an XP tablet pc. I set it up to syncronize with my outlook 2003. The sync worked fine for the contacts, however, when it started syncing the calendar, it started up saying it was reading from MS Outlook Calendar and read through the items until it reached 2096/13344. It stalled for about 30-45 seconds and then started up again until it reached 4613. It stalled again, but started up again. At record 6089, a message comes up that says "Intellisync - The operation terminated unexpectedly". I push "ok" and it returns to the desktop manager. If I push sync again, it comes up and says "Intellisync - unknown error reported". I have to close out of the desktop manager and restart to have it sync again. I tried syncing just the notes and it worked fine. I also sync'd the tasks with no issues. However, everytime I try syncing the calendar, it bombs out.
I tried to see if there was a suspicious calendar entry in outlook, but I can't find which entry it is bombing out on (just the number - the entries listed in the log don't appear to be in a specific order).
I turned off my anti-virus and had the same luck.
I also went into the advanced section of backup and restore to delete the database (recommendation from BB website technical support), but there are no databases listed at all for the computer databases.
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Any ideas?
Solved!
Go to Solution.

Ok- I think I found a solution. AT&T directed me to a BB document KB01451 which shows you how to turn on advanced logging capability. Evidently, I had a few records in my Outlook database where the date codes were corrupted for some unknown reason. I followed the directions to turn on the logging. Then, do a sync. After you get the error message, look in the tif.log using notepad and scroll to the bottom of the document. Within the first few lines, you will see the subject line. Go into Outlook calendar and go into the advanced find. Type in the subject line and have the search look for the subject title. If you have more than one entry with the same name, you can probably figure out the specific record with a location or some other identifying mark. If not, you need to process all the records you found. What I did was open up the record - each corrupted record had a reoccurance set. I went into the reoccurance tab located under tools. I selected ok and acknowledged the warning it would give me about changes to some events may be changed. I then saved the appointment. I then went into the directory of the logs and renamed the logs. You can also just erase them if you don't want to keep track of them. By the way, you will probably have to shut down the desktop manager and Outlook in between the errors - you may have to close outlook through the task manager as it gets hung due to the error. You just have to keep going through the process until you find all the corrupted records - I had 6 in my file of 13k records. I have no idea why this was happening - the records were from many years ago to a few weeks ago....not a good sign!! My Palm didn't seem to have an issue with these records, so I don't know why they were an issue with the BB....but I am up and running after several hours of messing with this - hopefully this will help someone else.

Syncing issues between outlook and Ical

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