Sync issues with Windows 7 and Office 2010

Just got a new computer running Windows 7. Downloaded and installed BB Desktop . When I try to sync with my Bold 9650 via USB cable I get message telling me that I have to have an internet connection to set up sync options. Never saw this message before. Doesn't make sense since I was connected to the internet at that time. I just want to sync and back up my device. Please help.

Hi richard116,
The BlackBerry Desktop Software requires a one time connection to the internet when configuring synchronization. Its possible this could be being blocked due to a firewall or anti-virus software. The following article should help you diagnose the cause and then resolve the issue so you can setup synchronization. http://bbry.lv/mfgghx
Hope this helps.
-FS
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Hello Terileaevans,
To clarify does BlackBerry Link not allow you to select Calendar when configuring for synchronization? Is this option greyed out? And also can you provide the version of BlackBerry Link you have installed?
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Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Multiple calendars have appeared on my iPhone and I am unable to sync all of them to my PC running Windows 7 and Office 2010. How can I sync all the calendars, or, alternatively, merge them?

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0 - Do not show any notifications.
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Thanks

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Edited by: 837268 on Feb 16, 2011 5:44 AM

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Jasmine.

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hey everyone
since a few days we facing really strange issue here within our school. We are running windows 7 machines and office 2010 and all our different machine types is it VDI VMs, physical laptops, desktop computer or provisioning machines (Citrix PVS) are facing
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Time issues?
Scripts?
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Hi Duke,
"since a few days we facing really strange issue here within our school"
Have you made any modifications to the KMS server or the whole environment ?Will the issue persist or occur randomly ?Will it occur on the specific ones or all the machines ?
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,system logs for useful information to troubleshoot this issue .
Here are two links for reference:
How to troubleshoot the Key Management Service (KMS)
https://technet.microsoft.com/en-us/library/ee939272.aspx
KMS host troubleshooting & monitoring
http://blogs.technet.com/b/quenguyen/archive/2011/11/09/kms-host-troubleshooting-amp-monitoring.aspx
Best regards

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Hi and Welcome to the Forums!
Many have had issues, many have had success. The only way to diagnose is with details..."it will not sync correctly" only leaves us to guess. Here are some details that might help:
1) Your BB Desktop Software version -- all 4 octets please
2) Your BB OS level -- again, all 4 octets
3) Your carrier/country
4) What, exactly, happens when you try to sync? Can you configure and not sync? Can you not configure? Are there error messages? Details please to help us to help you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
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Sync issues with Windows 7 and Office 2010

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