Sync Mail Account checkbox grayed out

When connecting my brand new iPhone 3GS, the mail account sync option in iTunes 9.1 cannot be selected (the checkbox is greyed out - the rest of sync options works). This happens on different macbooks, and it seems not to depend on the specific sim provider. Is it a common issue?

Make sure that Settings > General > Restrictions > Accounts is not set to Don't Allow Changes

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    Make sure that Settings > General > Restrictions > Accounts is not set to Don't Allow Changes

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    Hello,
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    I think I get it.
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    Hi Illaas,
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    just as i've posted the same issue here   hope that someone could give us a hand. I have just swtched from nokia to iPhone for my company cell and i have more than 1000 contacts... it would be murder to create those contacts one by one )))))

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    Brand new iphone owner. Day two. The initial sync was fie, on the next sync I got the the following error message."iTunes could not sync mail accounts to the iphone (my name) iPhone because the mail accounts are in use by the iPhone. Close the mail accounts settings on the iPhone then sync again."
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    I recently started getting this error message while syncing on Windows XP running Outlook 2007.....
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    Mackinator,
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  • Unable to sync mail accounts to Outlook because email accounts are in use by iPhone.  How to close mail account settings on iPhone.

    unable to sync mail accounts to Outlook because email accounts are in use by iPhone.  How to close mail account settings on iPhone.

    I've rec'd a few errors related to syncing Mail, but none have had this specific wording. If you haven't already, try quitting Mail before syncing. Also, make sure that you're not in your Settings areas on the iPhone before syncing. Hope this helps!
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