Sync Mystery with Outook 2007 and iTunes 9.2.15 Continues

I have had a painful week trying to get iTunes to Sync again with Outlook 2007.
The problem started after upgrading. After exhaustive troubleshooting, I strongly believe the culprit is a cached sync file within iTunes.
I have reset my iTouch, removed all of my Outlook Syncs, reset synched history, forced sync, etc.
I treated my iTouch as a brand new device (factory reset) and started over.
When I had iTunes resync Outlook with my iTouch (again for the first time), it Synced OLD OUTLOOK DATA... ie, It did not read the new data from Outlook. And, I read through the log files. The log files are pulling the fresh data from Outlook (I see the fresh data in the logs) and the sync, according to the logs, PASSES. The iTunes diagnostics also PASSES.
My question is... how do I clear this old sync file?

Sync now working. In Outlook, selected View, Current View, Events. Then View, Current View, Customize Current View, then Fields, all appointment fields, and moved reminder into the view. Then clicked every event that had a reminder, set the reminder to none, and eventually returned to the Day Week Month view. Next sync, all events synced both ways.
Success. !!

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Please Help... Sync BB8900 with Outlook 2007 and Vista.

I have trawled the web looking for an answer to this question and can't find any answers, please can somebody help me !!!
I have owned my 8900 Curve for about 2 months and love it, I used to sync it with my old computer running Windows XP and Outlook 2007 and had no problems.Unfortunately that computer died and I have upgraded to a new PC unning Windows Vista, my problem is this... When I try to set up the sync options for my calendar,contacts etc I don't get the option to sync it with Outlook, I only get the option to sync it with
1... ASC II Importer/exporter
2...Yahoo.
I rely heavily on my BB being up to date and without this function may as well go back to my old PDA.
I have tried re-installing Desktop Manager a few times and even downloading older versions of it to see if this fixes my problem, all to no avail.
Please,Please can somebody help.
Thank You In Advance.
Stuart

Hi,
By the "media control" I take it your were referring to the Vizkids Post, suggesting the mediad manager not be installed?
I didn't say that, I agree with it, but I didn't say it.
Stulew99 Wrote:
"Why we should have to do this I have no idea, surely if something is
sold with an application then it should work with the latest operating
system and latest outlook version)."
A friendly tip as this is your first thread, The User who suggested that has 4 more posts than you. He is new to the forum as well.
What worked for his problem, might not work for yours, in this case it wouldn't have affected it at all. When you get stuck or need some
research go to the upper left hand corner where the grey search box is. Type on keyword for your problem, I would put vista outlook 2007
desktop, to start. You will see the history of the problems reading those subjects. You will see green resolution marked on most
Follow those resolved threads and see how it relates to yours, and how it was resolved in the past. Be sure to write your search results in you thread other users can then see what you've tried and found and help you quicker
As you get more experience you will get good use from the Support and Services grey tab at the top of the page.
That's where the link I posted came from. Please take my comments the way they were intended, as helpful advice, OK?
I need some specifics on your Vista OS 32 or 64 bit?What version of desktop manage have you tried, removed reinstalled etc.?
Okay flesh things out a little, you installed desktop manager with full access rights as an administer on Vista,correct?
The installation was error free?
You setup the your email and when you went to configure the synchronization options, you had what options, I know
you didn't have Outlook.
What steps did you try to resolve the problem?
Did you change any settings in Outlook, review the desktop setup in the manual?
How far did you get on article I left you regarding MS Outlook tips?
Ok let me know the detail for those questions,thanks,
Regarding the clean procedure post, The first part of the procedure states:
"To install BlackBerry Desktop Software on a Windows® based computer that
had a previous version of BlackBerry Desktop Software installed,
complete the five tasks outlined below. These tasks should also be
completed if the BlackBerry Desktop Software installation or
uninstallation procedures did not complete successfully."
Going on, it explains and shows how to make sure all the registry entries, program files and remnants , along with file traces
were made In Vista and are completely removed. A lot of desktop manager issues especially in the Vista OS can be traced to old
registrations made by a previous DM installation.
Please let me know what parts are not clear.
Thanks,
Bifocals
http://na.blackberry.com/eng/deliverables/5837/BlackBerry_Desktop_Manager-4.7-US.pdf
Message Edited by Bifocals on 05-12-2009 03:29 PM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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A couple of things that might help out.
Open computer management by clicking on start and right clicking on my computer, then choose manage.
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Click on services and see if Apple Mobile Device is running on the right.
If it is not running, or is not set to automatic, try starting it.
Also if apple mobile devise is not installed or will not start, this article might help out uninstalling and reinstalling itunes.
http://support.apple.com/kb/HT1926?viewlocale=en_US
If the apple mobile device is installed and will just not start, try uninstalling your security software.
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Try the following steps:
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http://support.microsoft.com/mats/Program_Install_and_Uninstall
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I upgraded from 6 to 7,1 on Blackberry Desktop Software and now get the following error when trying to USB sync. I use homail account through outlook connector.
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Hi and Welcome to the Community!
Here is a KB that discusses that error:
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As an alternative, I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
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Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hello,
I receive email on my device from two addresses: 1) @sprint.blackberry.net and 2) @charter.net. When I was having problems similar to those you are experiencing, I had these two addresses listed under Default Services - Calendar (CICAl) - Messaging (CMIME). These addresses were @sprint.blacberry.net and @charter.net. Once I followed the steps previously referenced, only one email address(@sprint.blackberry.net) appeared under the (CICAI) and (CMMIE) default setting. Reference to @charter.net was removed. My syncs have worked correctly since then; however, I only two way synce with the device and Outlooks. I also continue to get emails from both addresses without a problem.
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Sync Mystery with Outook 2007 and iTunes 9.2.15 Continues

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