Sync of Zen with Nissan Quashqui

hello
i have a Nissan Qashqai N-Tec which has a Aux USB connector to allow a device to sync with the stereo. when i connect my Zen to the Aux connector and select Aux on the stereo nothing happens.
has anyone attempted had a simiar issue?
there are 2 connectors either a USB or a 3.5mm jack,
any ideas would be really appreciated
thank you

Use the 3.5 jack to connect thru the headphone jack use player as usual.

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