Sync PalmOne Zire 31 Contact info into Outlook Contact info

I have a new (to me) computer with Windows XP and have downloaded my Zire 31 software. I have information on my Palm that I need to sync into my Outlook contacts. When I hook up the Palm and hit the "sync" button, it acts like it is doing something but finishes right away (it took quite awhile on my old computer) and no data has been transferred. Could anyone tell me what I am doing wrong?
Thanks.
Post relates to: Zire 31

Hi, let me get this right. Your outlook contact is currently empty? and you have already sync with iPhone and unfortunately your iPhone contacts had been overwritten by empty outlook contact?
In that case, I think it is all too late since both outlook & iphone contact are empty!!!
If you managed to get all the contacts back on your iphone (e.g. copy from sim??), make sure the option of "replace all items on iPhone" is unclick when you sync via iTune.

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This is my first post, made just a day after I got my iphone.
Now don't get me wrong, i love the iphone, but i'm worried i might have to send it back due to 2 glitches:
1) I exported all my contacts onto my computer from my old k800i, then imported them into contacts on outlook. Then I synced my iphone to outlook through itunes and it appears to be doing something on the itunes bar only for me to open my phone when it's done and the contact list is empty. It's synced the calender and itunes music thought.
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Melon Chen
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Sync PalmOne Zire 31 Contact info into Outlook Contact info

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