Sync Problem: "Intellisync error code - 0x80040fb3"
Hello -
I just got my computer back from a service group after a crash, but all seems to be working properly except Desktop Sync. I get the error in the Subject bar once it tries to sync Contacts.
I've viewed KB14818, but here's my hesitation: The step involving Wiping the Device!
I've been updating things in the device only for the last 4 weeks due to the crash and the concept of wiping all that frightens me. Will it all be restored from the Device backup files on my PC?
Notes:
- I HAVE backed up the device onto my PC (via the Desktop Software)
- I have performed the search for empty Email (1) field and there were none
- This is a Storm 9550
- Device Software: v5.0.0.1015 (bundle 1656, platform 4.5.0.442)
- Desktop Software: 6.0.1.18 released December 6, 2010 (bundle 21)
- I'm, using Outlook 2007
Is it safe to do this?!!!
Thank you,
Cindi
Hi and Welcome to the Forums!
It is safe if you are very very careful and follow the instructions exactly. Any deviation and you indeed risk losing all of your data.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages
-
DM 6-y address Book Sync leads to error code 0x80040fb3
DM 6-y address Book Sync leads to error code 0x80040fb3. I have done the following:
rebooted 6000+ tijmes (or mabe a bit less than that)
performed a security wipe on my device
reinstalled DM 6 software several times
Had "I-Yogi" technicians try to fix
Used "cellrepair service"
Bottom line--I'm not a computer guy. I just want my BB9550 Storm to be able to sync with outlook. Calendar, Memo and Tasks sync with no problem. Address books always stops after 121 records are synced and then I get the error code.
Definition of insanity is doing the same thing over and over but expecting different results. I'm now insane and don't know what to do.That is certainly one option.
If you want to continue, here is a KB for activating advanced logging to see if that provides you with anything useful:
KB01451How to turn on advanced synchronization logging if a wired synchronization fails
I've also heard on these forums that if you export your contact list from Outlook (to CSV, ASCII or something else), the order they come out in is the same order that the synchronization works in...which might better help you identify the offending record (which you could then delete and re-create).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Calender sync: error code 0x80040fb3
When synchronizing my Outlook calender I always get the error code - 0x80040fb3. Sync of other data works perfectly. What can I do ??? Best regards, Stefan
Hi and Welcome to the Forums!
Here is a KB that discusses that error:
KB14818 "Error Encountered 0x80040FB3, Check Documentation" error appears during a wired synchronization
Hopefully it contains something useful!
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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Blackberry Error Code 0x80040fb3
I have been successfully periodically syncing my Blackberry Storm to my Desktop Manager for months. Today I repeatedly received an error mid-way through the sync:
Blackberry Error Code 0x80040fb3. I have re-booted both the computer and device with no success.
The Storm is a model 9530 and the Desktop Manager is v4.7.
Would appreciate learning whether other's have had this problem and how to fix it. Thanks. -SLHi and Welcome to the Forums!
There are 3 public KBs that reference that error code. I suggest you go here:
http://www.blackberry.com/btsc/microsites/searchEntry.do
and search on the code, then inspect the results for anything useful.
Further, DTM 4.7 has been updated...the current version is 5.0.1.28 and is fully compatible with all the same PIMs as 4.7. You might consider updating. You can DL versions here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
I do suggest taking, with your current version, a full backup before changing anything so that you can be sure you have a source file to recover from...one never can be too careful.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Greetings Folks!
This is my first post.
I have been reading the web and many, many, many, (read: ad nauseum) the various solutions to addressing this error message.
Each time I try and sync my address book, I get "Error encountered. Error code - 0x80040fb3. Check documentation."
I have tried pretty much everything I could find out there including wiping my device clean of every last morsol of infomation.
I have tried a hard reset;
Filling in First, Last, & Company name on EVERY contact in Outlook;
I have cleared the device memory of both the address book and the calendar; and
I searched and followed info on enabling advanced sync to figure out which contact was giving me the probblem.
Of course the latter was too convuluted with info for me to understand.
I am using the 8830 and have nebver had a problem with this since very recently. Sometimes when I try a sync, the record sync will stop at the same place and others it will go further into the number of records before telling me to beat it with the error code.
Any help will be greatly appreciated!
thbanks much in advance.
Solidarity In StruggleHi,
Let's try this:
perform a clean uninstall of the DM
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11320&sliceId=SAL_Pub...
Install this version of DM 4.2.2
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05468&sliceId=SAL_Pub...
Take these steps into consideration when installing, and kill all firewalls and virus checking.
http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=1...
Please let us know how it goes.
Thanks,
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure. -
I have a BB 8310, installed the latest updated Desktop manager and keep getting error code 0x80040fb3 when the sync is updating the CALENDAR from Outlook 2007. My address contacts update fine. It always shows the error code on record no. 74 out of 280. I looked on the log and deleted the first fail update repeatedly, but it still errors out on record 74. This is very frustrating - Does anyone else have this problem when updating the calendar for Outlook 2007?
Hi and welcome to the forums,
This is the resolution from a user with your error code.
"Finnally figured it out, I had a few contacts with pictures associated with them, when I removed the pictures from Outlook all went well..."
Please let me know if this helps!
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure. -
Error Code 0x80040fb3 - FIX (8520)
It got ERROR CODE 0x80040fb3 after I updated my desktop software to version 6. I tried to sync with Outlook (2007) and before it completed I got this error message.
I uninstalled and went back to previous version. That didn't work.
I reinstalled everything and by this time the desktop software (new version) would not even connect to my BB (Curve 8520). Thought I was toast and was getting ready to go back to my old Palm Pilot system.
Then someone suggested REMOVING MY BATTERY then try again. Believe it or not, that fixed it.
I did, however, make sure that my first sync with Outlook was a ONE WAY sync that over-wrote the data (in the desktop software setup). After I had it sync successfully I put it back to TWO WAY sync.
Very happy to have this working again - hope this helps others having the same problem!I have the same problem with BB 8900 Curve.
Just today I installed the new BB Desktop SW 6.0
I did more or less all I red on blogs. But doesn't work.
Thanks for help.
Andrea -
Intellisync Error Code - 0x80043ac9
I keep getting "Intellisync error code - 0x80043ac9" when trying to sync BBDM (ver 6.0.0.43) with MS Outlook.
When I sync from my device to Outlook, "Processing Device Address Book" stops at record 601 of 687 records when the error message appears.
From other posts I gather that record 601 might be corrupted, but where do I find record 601 in order to fix this problem?? I could not find a solution from other posts.
OckertI struggled with the same issue for several months, here is how I resolved:
1) Read the technical article that said this error was caused by either a birthday or an anniversary which is before January 1, 1900.
2) Saw the post above which described how to turn on advanced logging:
This article may help you: How to turn on advanced synchronization logging if a wired synchronization fails http://bbry.lv/eUMndR.
Turn on the advanced logging as indicated.
3) Reran the sync. Then open the logfile tif.log in Notepad and scroll to the end. It will show you the contact you are aborting on. In my case, it was an anniversary before Jan 1, 1900. Change the date to one after 1/1/1900.
Hopefully this will solve your problem!
4) As the article describes, turn off the advanced logging.
Good luck!!!!!
Gary Pritts -
I have an iPod Classic 160GB and now it will not sync. I have restored to factory settings multiple times. It freezes during sync, gives -50 error code and says video is not supported on iPod. Please help.
This is the iPod touch forum. I requested the moderators to move your post to the iPod classic forum.
-
trying to uninstall and reinstall creative cloud bc of problems. encountering Error Code: 86 - "Another version of Creative Cloud desktop is currently running. To continue, pls quit that instance and click retry." No other CC exists on my computer anymore. Advice?
If you are on MAC Open Activity Monitor and check for Creative Cloud, it it Running Quit it
MAC HD /Applications/Utilities/Activity Monitor
If you are on Windows check in task manager
Ctrl + shift + Esc keys -
Received Error Code 0X80040fb3
How do I correct this error?
Solved!
Go to Solution.KB14818
^
"Error encounter. Error code – 0x80040fb3. Check documentation” appears during a wired synchronization with the BlackBerry Desktop Software
KB25200
^ "Error code - 0x80040fb3 check documentation" is observed when synchronizing with Yahoo! using the BlackBerry Desktop Software
Try these. -
Hi Problem while syncing with outlook Calendar. Error code 0x80040fb3
hi need help The syncing stops then .. What do i do ?
Hi and Welcome to the Forums!
Here is the KB about that error code:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB14818&slic...
Hopefully that will help.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Problem Syncing Outlook Calendar: Error code - 0x80043ac9
Hi,
When I try to sync my Outlook 2003 calendar entries with my Curve, I get the following error:
"Error encountered. Error code - 0x80043ac9. Check documentation."
It seems to be stuck in the "Processing Device Calendar" screen, with "Record 20 of 80 Records", when the above error popped up. See screenshot below.
I have NO PROBLEM syncing Outlook Contacts or Memos. I ONLY have problem when syncing Outlook Calendar.
I've read other posts out there where there was a similar problem when syncing Contacts, and the solution is to remove Birthday contact entries:
http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8900/error-code-0x80043ac9/m-p/56...
But I don't have any Birthday in my contacts, and my problem is with Calendar, not Contacts.
Does anyone have any idea how to solve this, or encountered similar problems? It's probably a "bad" calendar entries in there somewhere, but I'm not sure which.
Thanks!Hi and welcome to the forums!
I suggest the following:
Back up the calendar database on the BlackBerry smartphone.
Clear the calendar database on the BlackBerry smartphone.
Note: For instructions on how to clear an individual database on the BlackBerry smartphone, see KB10167.
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure. -
Problem Getting Error Code and Description in Alerts
We are having trouble getting the Error code and Error description in the Alerts and we're having trouble getting a alert for message mapping exceptions. I have read through the BLOGs and the help on SAP. I'm not sure it is something to do with the configuration or SP14. We did not have these problems with SP12 at our other customer XI implementations.
Background -
We have setup an "XI Alert" classification with three Alert categories -"XI_Mapping_Error", "XI_Adapter_Error", "XI_Runtime_Error".
For the "XI_Mapping_Error" alert category, we have setup a rule so that any Integration Engine Application Mapping.* Error code will create an alert. However, when we have a mapping error in XI which we can see in MONI, we do not get an alert. The checkbox for "Suppress Multiple Alerts of this Rule" is not selected. I am not sure why we're not getting the alert.
For the "XI_Adapter_Error" alert category, we have setup a rule so that any Adapter Engine * adapter type will create an alert. The alert gets created - however, some of the container variables do not get poulated in the email. We have defined Container variables pointing to the corresponding ABAP data dictionary elements - i have double checked these definitions.
Here is an alert email - the Error Code (SXMS_ERROR_CODE - SXMSERRTX) and Error Category (SXMS_ERROR_CAT - SXMSERRCAT) are not being extracted:
Alert ID: ##23896##
Error Code =
Error Category =
Message ID = 1506eab0-6125-11da-9ba2-00505685 Time = 14:26:12 Date = 29.11.2005
Sender Party =
Sender Service = BS_CPI
Sender Interface = MI_CPI_INV_RFC_REQ_ABS
Receiver Party =
Receiver Service = BS_CPI
Receiver Interface =
We are not able to figure out why the Alert framework is not working correctly. We are running XI 3.0 SP 14 on Win2K, SQL 2000.
Anyone encounter these problems? Any help would be appreciated.
Regards,
Jay Malla>> There are some problems with SP 14 and the alert framework.
Very true! Join the team!
>> We applied Note 876546 which triggered certain alerts that were not getting triggered. However, we're not getting the Error code and Error Description in some of the alerts.
Jay, This note is specifically for a situation where the 'where did the error occur' set to No Restriction. I don't think anything else is included in this fix .01 to patch 0.9 of SPS 12 of XI 3.0!!!
My problem is that even the messageID variable is not getting replaced!!! In SP12 everything was perfect. After SP14, the errors are coming almost instantaneously to the inbox, but without any variable replacement.
Best of luck,
Kannan -
Another Safari "Quits" Problem. Error Code Enclosed.
Process:
Safari [467]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
8.0.2 (10600.2.5)
Build Info:
WebBrowser-7600002005000000~1
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Safari [467]
User ID:
501
Date/Time:
2014-12-26 20:03:04.528 -0500
OS Version:
Mac OS X 10.10.1 (14B25)
Report Version:
11
Anonymous UUID:
5F363FC9-4F25-B56F-6567-CB12CDF43C48
Time Awake Since Boot: 710 seconds
Crashed Thread:
17
Exception Type:
EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:
KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT
000000010c08c000-000000010c08d000 [
4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
dyld: in dlopen()
Process Model:
Multiple Web Processes
Enabled Extensions:
com.spigot.safari.searchme-B652554955 (1.3 - 1.3) Searchme
Thread 0:: Dispatch queue: com.apple.main-thread
0 dyld
0x00007fff6c9d2ef1 ImageLoader::recursiveUpdateDepth(unsigned int) + 127
1 dyld
0x00007fff6c9d2ed8 ImageLoader::recursiveUpdateDepth(unsigned int) + 102
2 dyld
0x00007fff6c9d2ed8 ImageLoader::recursiveUpdateDepth(unsigned int) + 102
3 dyld
0x00007fff6c9d2ed8 ImageLoader::recursiveUpdateDepth(unsigned int) + 102
4 dyld
0x00007fff6c9d2ed8 ImageLoader::recursiveUpdateDepth(unsigned int) + 102
5 dyld
0x00007fff6c9d2ed8 ImageLoader::recursiveUpdateDepth(unsigned int) + 102
6 dyld
0x00007fff6c9d2ed8 ImageLoader::recursiveUpdateDepth(unsigned int) + 102
7 dyld
0x00007fff6c9d2ed8 ImageLoader::recursiveUpdateDepth(unsigned int) + 102
8 dyld
0x00007fff6c9d2ed8 ImageLoader::recursiveUpdateDepth(unsigned int) + 102
9 dyld
0x00007fff6c9d2ed8 ImageLoader::recursiveUpdateDepth(unsigned int) + 102
10 dyld
0x00007fff6c9d2ed8 ImageLoader::recursiveUpdateDepth(unsigned int) + 102
11 dyld
0x00007fff6c9d26f8 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, bool, ImageLoader::RPathChain const&) + 124
12 dyld
0x00007fff6c9c8be4 dyld::link(ImageLoader*, bool, bool, ImageLoader::RPathChain const&) + 166
13 dyld
0x00007fff6c9d0168 dlopen + 473
14 libdyld.dylib
0x00007fff8cc0e857 dlopen + 59
15 com.apple.UIFoundation
0x00007fff8be633d7 initNSAppearance + 31
16 com.apple.UIFoundation
0x00007fff8be5061c -[NSATSTypesetter _layoutLineFragmentStartingWithGlyphAtIndex:characterIndex:atPoint:renderingCon text:] + 1070
17 com.apple.UIFoundation
0x00007fff8be62812 -[NSSingleLineTypesetter createRenderingContextForCharacterRange:typesetterBehavior:usesScreenFonts:hasS trongRight:maximumWidth:] + 391
18 com.apple.UIFoundation
0x00007fff8bd86cf8 __NSCreateRenderingContextForAttributedString + 265
19 com.apple.UIFoundation
0x00007fff8bd84e71 __NSStringDrawingEngine + 14710
20 com.apple.UIFoundation
0x00007fff8bd8634f -[NSAttributedString(NSExtendedStringDrawing) boundingRectWithSize:options:context:] + 1068
21 com.apple.UIFoundation
0x00007fff8bd869dc -[NSAttributedString(NSExtendedStringDrawing) boundingRectWithSize:options:] + 41
22 com.apple.AppKit
0x00007fff955bec42 rectForString + 623
23 com.apple.AppKit
0x00007fff955b9a45 _NSGetTextCellBoundingRect + 996
24 com.apple.AppKit
0x00007fff955b95da -[NSCell cellSizeForBounds:] + 216
25 com.apple.AppKit
0x00007fff955b9447 -[NSTextFieldCell cellSizeForBounds:] + 276
26 com.apple.AppKit
0x00007fff9554b73f -[NSCell cellSize] + 68
27 com.apple.AppKit
0x00007fff9561cdfd -[NSThemeFrame _size:ofCell:withTitle:] + 132
28 com.apple.AppKit
0x00007fff9561cd33 -[NSThemeFrame _titleCellSize] + 147
29 com.apple.AppKit
0x00007fff9561c98f -[NSThemeFrame _defaultTitlebarTitleRect] + 76
30 com.apple.AppKit
0x00007fff9561c8ba -[NSThemeFrame _titlebarTitleRect] + 107
31 com.apple.AppKit
0x00007fff9561c7d7 -[NSThemeFrame _titleTextFieldFrame] + 41
32 com.apple.AppKit
0x00007fff9554fca3 -[NSThemeFrame _tileTitlebarAndRedisplay:] + 1313
33 com.apple.AppKit
0x00007fff9554654d -[NSThemeFrame _updateButtons] + 2735
34 com.apple.AppKit
0x00007fff95be85a7 -[NSThemeFrame _moveTitlebarViewsToView:] + 724
35 com.apple.AppKit
0x00007fff95be9fc9 __49-[NSThemeFrame _floatTitlebarAndToolbarFromInit:]_block_invoke + 836
36 com.apple.AppKit
0x00007fff955d3339 +[NSAnimationContext runAnimationGroup:completionHandler:] + 82
37 com.apple.AppKit
0x00007fff95be9c41 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
38 com.apple.AppKit
0x00007fff9554474e -[NSThemeFrame initWithFrame:styleMask:owner:] + 243
39 com.apple.AppKit
0x00007fff95542c96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
40 com.apple.AppKit
0x00007fff955423fc -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
41 com.apple.AppKit
0x00007fff9577940e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
42 com.apple.AppKit
0x00007fff95541e2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
43 com.apple.AppKit
0x00007fff957793c1 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
44 com.apple.AppKit
0x00007fff9553f745 -[NSWindowTemplate nibInstantiate] + 567
45 com.apple.AppKit
0x00007fff9551473b -[NSIBObjectData instantiateObject:] + 309
46 com.apple.AppKit
0x00007fff959f6d01 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
47 com.apple.AppKit
0x00007fff95508f05 loadNib + 384
48 com.apple.AppKit
0x00007fff95a76f80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
49 com.apple.AppKit
0x00007fff95a7767d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
50 com.apple.AppKit
0x00007fff958193af _NXLoadNib + 196
51 com.apple.AppKit
0x00007fff95818d8f -[NSAlert init] + 95
52 com.apple.AppKit
0x00007fff958589f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
53 com.apple.AppKit
0x00007fff9552a64d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
54 com.apple.AppKit
0x00007fff9552a20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
55 com.apple.AppKit
0x00007fff9552a1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
56 com.apple.AppKit
0x00007fff95529e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
57 com.apple.AppKit
0x00007fff95529c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
58 com.apple.AppKit
0x00007fff955296b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
59 com.apple.Foundation
0x00007fff9417d458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
60 com.apple.Foundation
0x00007fff9417d2c9 _NSAppleEventManagerGenericHandler + 102
61 com.apple.AE
0x00007fff93ddf99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
62 com.apple.AE
0x00007fff93ddf719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
63 com.apple.AE
0x00007fff93ddf623 aeProcessAppleEvent + 295
64 com.apple.HIToolbox
0x00007fff9093637e AEProcessAppleEvent + 56
65 com.apple.AppKit
0x00007fff95525d76 _DPSNextEvent + 2665
66 com.apple.AppKit
0x00007fff95524e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
67 com.apple.Safari.framework
0x000000010c109ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
68 com.apple.AppKit
0x00007fff95518e23 -[NSApplication run] + 594
69 com.apple.AppKit
0x00007fff955042d4 NSApplicationMain + 1832
70 libdyld.dylib
0x00007fff8cc0f5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8ff3922e kevent64 + 10
1 libdispatch.dylib
0x00007fff88001a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x00007fff8ff38946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff9403c4a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8ff38946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff9403c4a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff8ff38946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff9403c4a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff8ff38946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff9403c4a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff8ff38132 __psynch_cvwait + 10
1 com.apple.WebCore
0x000000010dcb988b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore
0x000000010dcb69d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore
0x000000010ce79a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib
0x00007fff9403e2fc _pthread_body + 131
5 libsystem_pthread.dylib
0x00007fff9403e279 _pthread_start + 176
6 libsystem_pthread.dylib
0x00007fff9403c4b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff8ff38946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff9403c4a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff8ff38946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff9403c4a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff8ff38946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff9403c4a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x00007fff8ff3352e mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8ff3269f mach_msg + 55
2 com.apple.QuartzCore
0x00007fff926a1d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore
0x00007fff926a1c96 thread_fun + 25
4 libsystem_pthread.dylib
0x00007fff9403e2fc _pthread_body + 131
5 libsystem_pthread.dylib
0x00007fff9403e279 _pthread_start + 176
6 libsystem_pthread.dylib
0x00007fff9403c4b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff8ff3352e mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8ff3269f mach_msg + 55
2 com.apple.CoreFoundation
0x00007fff91f09b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation
0x00007fff91f08fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation
0x00007fff91f08838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork
0x00007fff8c36cd20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation
0x00007fff941c3b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib
0x00007fff9403e2fc _pthread_body + 131
8 libsystem_pthread.dylib
0x00007fff9403e279 _pthread_start + 176
9 libsystem_pthread.dylib
0x00007fff9403c4b1 thread_start + 13
Thread 12:
Thread 13:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib
0x00007fff8ff38132 __psynch_cvwait + 10
1 libc++.1.dylib
0x00007fff8c1e9d2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore
0x000000010d0953fa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore
0x000000010ce84244 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore
0x000000010ce79a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff9403e2fc _pthread_body + 131
6 libsystem_pthread.dylib
0x00007fff9403e279 _pthread_start + 176
7 libsystem_pthread.dylib
0x00007fff9403c4b1 thread_start + 13
Thread 14:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff8ff38132 __psynch_cvwait + 10
1 libc++.1.dylib
0x00007fff8c1e9c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore
0x000000010ce8486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore
0x000000010ce846c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x000000010ce79a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff9403e2fc _pthread_body + 131
6 libsystem_pthread.dylib
0x00007fff9403e279 _pthread_start + 176
7 libsystem_pthread.dylib
0x00007fff9403c4b1 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff8ff38132 __psynch_cvwait + 10
1 libc++.1.dylib
0x00007fff8c1e9c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore
0x000000010ce8486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore
0x000000010ce846c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x000000010ce79a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff9403e2fc _pthread_body + 131
6 libsystem_pthread.dylib
0x00007fff9403e279 _pthread_start + 176
7 libsystem_pthread.dylib
0x00007fff9403c4b1 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff8ff38132 __psynch_cvwait + 10
1 libc++.1.dylib
0x00007fff8c1e9c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore
0x000000010ce8486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore
0x000000010ce846c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore
0x000000010ce79a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib
0x00007fff9403e2fc _pthread_body + 131
6 libsystem_pthread.dylib
0x00007fff9403e279 _pthread_start + 176
7 libsystem_pthread.dylib
0x00007fff9403c4b1 thread_start + 13
Thread 17 Crashed:
0 libsystem_pthread.dylib
0x00007fff9403c695 _pthread_mutex_lock + 87
1 libsystem_c.dylib
0x00007fff93f97b78 vfprintf_l + 28
2 libsystem_c.dylib
0x00007fff93f90620 fprintf + 186
3 ???
0x0000000114fdf5dc 0 + 4647155164
Thread 17 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff787a81d8 rcx: 0x00007fff787a81f0 rdx: 0x00000000000000a0
rdi: 0x00007fff787a81f0 rsi: 0x00007fff9403cb14 rbp: 0x0000000114fdbe30 rsp: 0x0000000114fdbdb0
r8: 0x0000000114fd9000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff787a76b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff9403c695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU:
3
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x10c08c000 -
0x10c08cfff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x10c093000 -
0x10c9ccff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10ce6f000 -
0x10d382ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x10d4ea000 -
0x10d79efff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10da7b000 -
0x10da7bfff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10da81000 -
0x10dbbdffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x10dcb2000 -
0x10ec57ff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x113e4b000 -
0x113e4bff5 +cl_kernels (???) <75764677-4603-4C6A-B5DE-8BE7E4DAA8E6> cl_kernels
0x113e50000 -
0x113e50fef +cl_kernels (???) <7376DD27-C028-48E9-AB4E-EA97AEDD2371> cl_kernels
0x114d8c000 -
0x114e72fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff6c9c4000 -
0x7fff6c9fa837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8680a000 -
0x7fff86826ff7 com.apple.pluginkit.framework (1.0 - 1) <566FECEA-620F-3E70-8B87-C69A4486811F> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x7fff86827000 -
0x7fff86828fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
0x7fff870b2000 -
0x7fff870c4ff7 com.apple.ImageCapture (9.0 - 9.0) <7FB65DD4-56B5-35C4-862C-7A2DED991D1F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff870c5000 -
0x7fff870c5fff com.apple.Accelerate (1.10 - Accelerate 1.10) <C7278843-2462-32F6-B0E3-D33C681399A2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff870c6000 -
0x7fff870c9fff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff870ca000 -
0x7fff870edfff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff870ee000 -
0x7fff87107fff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff87108000 -
0x7fff87113fdb com.apple.AppleFSCompression (68.1.1 - 1.0) <F30E8CA3-50B3-3B44-90A0-803C5C308BFE> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff87114000 -
0x7fff871a9ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff871aa000 -
0x7fff871d8fff com.apple.CoreServicesInternal (221.1 - 221.1) <51BAE6D2-84F3-392A-BFEC-A3B47B80A3D2> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff871d9000 -
0x7fff87201ffb libRIP.A.dylib (772) <9262437A-710A-397D-8E34-1CBFEA1FC5E1> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff87209000 -
0x7fff87241fff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff87242000 -
0x7fff87260ff7 com.apple.addressbook.vCard (9.0 - 1499) <B1BC7C0A-A783-3574-8248-BC689F43A0A0> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff87261000 -
0x7fff87263ff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff87271000 -
0x7fff87290fff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
0x7fff87291000 -
0x7fff876c1fff com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff876c2000 -
0x7fff876d0ff7 com.apple.ToneLibrary (1.0 - 1) <3E6D130D-77B0-31E1-98E3-A6052AB09824> /System/Library/PrivateFrameworks/ToneLibrary.framework/Versions/A/ToneLibrary
0x7fff876d1000 -
0x7fff87749ff7 com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8774a000 -
0x7fff87777fff com.apple.CoreVideo (1.8 - 145.1) <18DB07E0-B927-3260-A234-636F298D1917> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff87778000 -
0x7fff87887ffb com.apple.desktopservices (1.9 - 1.9) <6EDAC73F-C42C-3FF7-B67D-FCCA1CFC5405> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8797d000 -
0x7fff8798dff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib
0x7fff879be000 -
0x7fff879c6fe7 libcldcpuengine.dylib (2.4.5) <DF810F9A-1755-3283-82C3-D8192BCD8016> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x7fff879c7000 -
0x7fff87a6dfff com.apple.PDFKit (3.0 - 3.0) <C55D8F39-561D-32C7-A701-46F76D6CC151> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff87aff000 -
0x7fff87b36ffb com.apple.LDAPFramework (2.4.28 - 194.5) <4CFE8010-CE3F-35EC-90BA-529B74321029> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff87b37000 -
0x7fff87b37fff com.apple.quartzframework (1.5 - 1.5) <4944127A-F319-3689-AAEC-58591D3CAC07> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff87b38000 -
0x7fff87b43ff7 libkxld.dylib (2782.1.97) <CB1A1B57-54BE-3573-AE0C-B90ED6BAEEE2> /usr/lib/system/libkxld.dylib
0x7fff87b44000 -
0x7fff87b6aff7 com.apple.ChunkingLibrary (2.1 - 163.1) <3514F2A4-38BD-3849-9286-B3B991057742> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff87b6b000 -
0x7fff87b6bfff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff87b6c000 -
0x7fff87b70fff libsystem_stats.dylib (163.1.4) <1DB04436-5974-3F16-86CC-5FF5F390339C> /usr/lib/system/libsystem_stats.dylib
0x7fff87b71000 -
0x7fff87e1dfff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff87faa000 -
0x7fff87fc7fff com.apple.DistributionKit (700 - 920) <079B0A4A-97CD-34D6-B50D-AB5D656B2A38> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x7fff87fc8000 -
0x7fff87fccfff libspindump.dylib (182) <7BD8C0AC-1CDA-3864-AE03-470B50160148> /usr/lib/libspindump.dylib
0x7fff87fcd000 -
0x7fff87fd5ff7 com.apple.icloud.FindMyDevice (1.0 - 1) <D198E170-3610-3727-BC87-73AD249CA097> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevic e
0x7fff87fda000 -
0x7fff87fe4fff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff87fe5000 -
0x7fff87ffcfff com.apple.login (3.0 - 3.0) <95726FE9-E732-3A3C-A7A1-2566678967D3> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x7fff87ffd000 -
0x7fff88027ff7 libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib
0x7fff88028000 -
0x7fff88086fff com.apple.StoreFoundation (1.0 - 1) <50F9E283-FCE4-306C-AF5D-D0AEA434C04E> /System/Library/PrivateFrameworks/StoreFoundation.framework/Versions/A/StoreFou ndation
0x7fff88090000 -
0x7fff8809cff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8809d000 -
0x7fff88104ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff88c81000 -
0x7fff88c81fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <01E92F9F-EF29-3745-8631-AEA692F7F29C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff88c82000 -
0x7fff88ca7fff libPng.dylib (1231) <759DF465-B08C-3E97-9A07-3CD447F84F78> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff88ca8000 -
0x7fff88ca8fff com.apple.Carbon (154 - 157) <6E3AEB9D-7643-36BE-A7E5-D08886649257> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff88ca9000 -
0x7fff88cefff7 libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
0x7fff88cf0000 -
0x7fff88d84fff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff88d85000 -
0x7fff88d92fff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff88dc1000 -
0x7fff88dcfff7 com.apple.opengl (11.0.7 - 11.0.7) <B5C4DF85-37BD-3984-98D1-90A5043DA984> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8906f000 -
0x7fff8908bff7 libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib
0x7fff89091000 -
0x7fff89094ff7 com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff8909e000 -
0x7fff890a2fff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff890e0000 -
0x7fff890e3ff7 com.apple.AppleSystemInfo (3.0 - 3.0) <E54DA0B2-3515-3B1C-A4BD-54A0B02B5612> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff890e4000 -
0x7fff890e7fff libScreenReader.dylib (390.2) <96ACAA49-21B6-3D10-ADF8-FF6C8F22FD9F> /usr/lib/libScreenReader.dylib
0x7fff890e8000 -
0x7fff890eafff libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff89138000 -
0x7fff891c9ff7 libCoreStorage.dylib (471) <5CA37ED3-320C-3469-B4D2-6F045AFE03A1> /usr/lib/libCoreStorage.dylib
0x7fff891ca000 -
0x7fff89202ffb libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib
0x7fff89203000 -
0x7fff8920bfff com.apple.xpcobjects (103 - 103) <A202ACEF-7A3D-303E-BB07-29FF49DE279D> /System/Library/PrivateFrameworks/XPCObjects.framework/Versions/A/XPCObjects
0x7fff8920c000 -
0x7fff894f3ffb com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <55A16172-ACC0-38B7-8409-3CB92AF33973> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff894f4000 -
0x7fff8951cfff libsystem_info.dylib (459) <B85A85D5-8530-3A93-B0C3-4DEC41F79478> /usr/lib/system/libsystem_info.dylib
0x7fff8951d000 -
0x7fff89524fff libCGCMS.A.dylib (772) <E64DC779-A6CF-3B1F-8E57-C09C0B10670F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff897a7000 -
0x7fff89912ff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8993e000 -
0x7fff89942ff7 libGIF.dylib (1231) <B3D2DF96-A67D-31EA-9A1B-E870B54855EE> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff89a3e000 -
0x7fff89a3eff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff89a3f000 -
0x7fff89b33ff7 libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff89bf0000 -
0x7fff89d12ff7 com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff89d13000 -
0x7fff89d1bfff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
0x7fff8a662000 -
0x7fff8a664fff com.apple.loginsupport (1.0 - 1) <35A2A071-606C-39A5-8C11-E4CAF98D934C> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff8a665000 -
0x7fff8a66aff7 libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
0x7fff8a66b000 -
0x7fff8a709fff com.apple.Metadata (10.7.0 - 916.1) <CD389631-0F23-3A29-B43A-E3FFB5BC9438> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8a70a000 -
0x7fff8a715fff libGL.dylib (11.0.7) <C53344AD-8CE6-3111-AB94-BD4CA89ED84E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8a716000 -
0x7fff8a741fff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8a742000 -
0x7fff8a75cff7 com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8a75d000 -
0x7fff8a7aafff com.apple.ImageCaptureCore (6.0 - 6.0) <93B4D878-A86B-3615-8426-92E4C79F8482> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff8a7ab000 -
0x7fff8a7b4fff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8a7b5000 -
0x7fff8a7f2ff3 com.apple.bom (14.0 - 193.6) <3CE5593D-DB28-3BFD-943E-6261006FA292> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8a802000 -
0x7fff8a85dfef libTIFF.dylib (1231) <115791FB-8C49-3410-AC23-56F4B1CFF124> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8a87a000 -
0x7fff8a8d4ff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff8a8e2000 -
0x7fff8a8effff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x7fff8a8f0000 -
0x7fff8a8f1fff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff8a8f2000 -
0x7fff8a988ffb com.apple.CoreMedia (1.0 - 1562.19) <F79E0E9D-4ED1-3ED1-827A-C3C5377DB1D7> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8a989000 -
0x7fff8a98bffb libCGXType.A.dylib (772) <7CB71BC6-D8EC-37BC-8243-41BAB086FAAA> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff8a98c000 -
0x7fff8acf7fff com.apple.VideoToolbox (1.0 - 1562.19) <C08228FE-FA1E-394C-98CB-2AFD8E566C3F> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff8acf8000 -
0x7fff8ad2aff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff8bd69000 -
0x7fff8bd6bfff com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff8bd6c000 -
0x7fff8be9cfff com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x7fff8be9d000 -
0x7fff8bec9fff com.apple.framework.SystemAdministration (1.0 - 1.0) <F2A164C7-4813-3F27-ABF7-810A5F4FA51D> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff8beca000 -
0x7fff8becefff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff8becf000 -
0x7fff8beffffb com.apple.GSS (4.0 - 2.0) <D033E7F1-2D34-339F-A814-C67E009DE5A9> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8bf83000 -
0x7fff8c060ff7 com.apple.QuickLookUIFramework (5.0 - 675) <84FEB409-7D7A-35AC-83BE-F79FB293E23E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8c061000 -
0x7fff8c1bfff3 com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff8c1c0000 -
0x7fff8c1d6ff7 com.apple.CoreMediaAuthoring (2.2 - 951) <B5E5ADF2-BBE8-30D9-83BC-74D0D450CF42> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8c1d7000 -
0x7fff8c1dfff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff8c1e2000 -
0x7fff8c236fff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x7fff8c237000 -
0x7fff8c2a6fff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8c2cc000 -
0x7fff8c4cfff3 com.apple.CFNetwork (720.1.1 - 720.1.1) <A82E71B3-2CDB-3840-A476-F2304D896E03> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8c4d0000 -
0x7fff8c561fff com.apple.SoftwareUpdate.framework (6 - 744) <4EBCE244-C676-3228-BF4B-645B143C1B97> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x7fff8c562000 -
0x7fff8c582fff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff8c583000 -
0x7fff8c590ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff8c591000 -
0x7fff8c5daff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8c641000 -
0x7fff8c66cfff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff8c6d1000 -
0x7fff8c752ff3 com.apple.CoreUtils (1.0 - 101.1) <45E5E51B-947E-3F2D-BD9C-480E72555C23> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff8c795000 -
0x7fff8c796fff com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8c797000 -
0x7fff8c7b2ff7 libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib
0x7fff8c7f0000 -
0x7fff8c83cff7 libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
0x7fff8c860000 -
0x7fff8c86aff7 com.apple.CrashReporterSupport (10.10 - 629) <EC97EA5E-3190-3717-A4A9-2F35A447E7A6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8c86b000 -
0x7fff8c876ff7 com.apple.AppSandbox (4.0 - 238) <BC5EE1CA-764A-303D-9989-4041C1291026> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff8c877000 -
0x7fff8c8a7fff libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
0x7fff8c8a8000 -
0x7fff8c8afff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
0x7fff8c8b0000 -
0x7fff8c8c1fff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
0x7fff8c8dc000 -
0x7fff8c97dff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <EDC78AEE-28E7-324C-9947-41A0814A8154> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff8c997000 -
0x7fff8c9d7fff com.apple.CloudDocs (1.0 - 280.1.2) <49E75BC1-6556-36B4-804A-E49BC41241CF> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
0x7fff8c9d8000 -
0x7fff8cafffff com.apple.coreui (2.1 - 305) <BB430677-D1F7-38DD-8F05-70E54352B8B5> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8cb00000 -
0x7fff8cb0efff com.apple.AddressBook.ContactsFoundation (9.0 - 1499) <1F879F4E-369A-38F7-A768-8B9009617479> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff8cbc6000 -
0x7fff8cbc7ffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff8cbc8000 -
0x7fff8cbf6ff7 com.apple.CommerceKit (1.2.0 - 376.0.5) <651BD237-2055-3D9D-8B12-8A4474D26AC1> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x7fff8cc0c000 -
0x7fff8cc0fff7 libdyld.dylib (353.2.1) <19FAF435-C165-3374-9DEF-D7BBA7D61DB6> /usr/lib/system/libdyld.dylib
0x7fff8cc10000 -
0x7fff8cc77ff7 com.apple.datadetectorscore (6.0 - 396.1) <5D348063-1528-3E2F-B587-9E82970506F9> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8cc78000 -
0x7fff8ce5d267 libobjc.A.dylib (646) <3B60CD90-74A2-3A5D-9686-B0772159792A> /usr/lib/libobjc.A.dylib
0x7fff8ce5e000 -
0x7fff8ce73ff7 com.apple.AppContainer (4.0 - 238) <9481F305-359A-33E6-93F1-89A25FA14E00> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8ce74000 -
0x7fff8d24bfe7 com.apple.CoreAUC (211.0.0 - 211.0.0) <C8B2470F-3994-37B8-BE10-6F78667604AC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8d2b8000 -
0x7fff8d2bcfff com.apple.LoginUICore (3.0 - 3.0) <D76AB05B-B627-33EE-BA8A-515D85275DCD> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff8d2bd000 -
0x7fff8d6caff7 libLAPACK.dylib (1128) <F9201AE7-B031-36DB-BCF8-971E994EF7C1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8d6cb000 -
0x7fff8d74fff7 com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff8d756000 -
0x7fff8d789ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8d78a000 -
0x7fff8d7a1ff7 libLinearAlgebra.dylib (1128) <E78CCBAA-A999-3B65-8EC9-06DB15E67C37> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib
0x7fff8daca000 -
0x7fff8ddfdff7 libmecabra.dylib (666.1) <CAFBThere is no need to download anything to solve this problem.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked.
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