SYNC PROBLEM - iPHONE/Outlook

After a recent iPhone sync (Windows 7 - Outlook 2007) I lost all Outlook messages (Inbox, Sent, Deleted) from May thru August. MS says ít's an Apple/iPhone problem. Anyone else encounter this? Any solutions to recover "lost" messages?

Email account mailboxes and messages are not included with the iTunes sync process.
Did you transfer the email account settings from Outlook to the iPhone's Mail app via the iTunes sync/transfer process which is selected under the Info tab for your iPhone sync preferences with iTunes, or did you manually create the account on your iPhone?

Similar Messages

Sync problems with outlook 2007 calender

I am new in this type of comms.
BUT: I have a Palm Tungsten T5; have Palm Desktop 6.2.2 with the update for Windows7.
I have a sync problem with outlook 2007 calender; contacts, ToDo, memos all ok.
HotSynLog says: there are multi-day repeating records. [i knew that they do not sync, hence i deleted them PRIOR to syncing]
I found the listed records BUT either on dif days and they are "no timed" ones! and NOT multi-days ones.
I deleted them anyway - did a re-sync. With no different result. Still listed - though deleted and now non-existent.
Error code: OLERR: 03-000F (0xaf604005) and others - if this means anything.
Post relates to: Palm TX

Hello,
I receive email on my device from two addresses: 1) @sprint.blackberry.net and 2) @charter.net. When I was having problems similar to those you are experiencing, I had these two addresses listed under Default Services - Calendar (CICAl) - Messaging (CMIME). These addresses were @sprint.blacberry.net and @charter.net. Once I followed the steps previously referenced, only one email address(@sprint.blackberry.net) appeared under the (CICAI) and (CMMIE) default setting. Reference to @charter.net was removed. My syncs have worked correctly since then; however, I only two way synce with the device and Outlooks. I also continue to get emails from both addresses without a problem.
If you don't mind giving up the Yahoo calendar, I would do the same. If you want to continue using the Yahoo calendar, I'm guessing that it must be selected in the Default Services - Calendar (CICAI) before performing a sync. Likewise for your @sprint.blackberry.net address; it also must be selected in the Default Services prior to performing a device to Outlook sync.
I hope this helps.
Tres

How to solve sync problem between Outlook calendar and iPhone when reminder is set to _some_ non-standard values?

Hi,
I am having a sync problem between my iPhone/iPad and Outlook calendar events (Outlook 2010).
Here is the description of the problem:
1. In Outlook - please create a new event/appointment (e.g. "Test").
2. Reminder is set by default to 15 minutes. You can change it by using a dropdown menu - please select: "0,5 days".
3. Click on "0,5 days" and change it manually to "14,5 days".
4. Click on "Save & Close".
5. (Do not snooze or dismiss the reminder.)
6. Sync with your iPhone/iPad.
7. Open this new event on iPhone/iPad - you can see that alert is set to "15 minutes before" instead to a correct value that was set in Outlook.
The same problem can be seen if you set the reminder to e.g. "3 weeks" (standard value is "2 weeks").
However, it is interesting that non-standard values like "1,5 days" (and all other until "13,5 days") are synced without any problem.
Does anyone have a solution how to solve this problem (different than the trivial solution of not using those strange values)?
Thanks!

Thanks to another post (https://discussions.apple.com/message/17501071#17501071) I reset the sync history, here is what to do:
Launch iTunes.
Before you hook up your iPhone to the PC and iTunes do this: Go to iTunes Edit menu > Preferences… > select the iPhone > click the Reset Synch History button > click OK.
Connect the iPhone to the PC and let iTunes recognize it.
In the top right corner is the iPhone icon, click on the left side of the iPhone icon > the iPhone menu launches.
In the menu along the top click on Info > make your selections > click Sync button > it gives you a dialog at the top with the steps it’s going through during the sync.
In the top left of the iTunes app > click Exit.

Sync problems with Outlook

Hi all.
Just got me.com up and running (trial) and almost everything work as it should. However I cannot get me.com to sync folders with Outlook. At me.com I have Inbox, Drafts, Sent and Trash folders. But in Outlook 2007 I only got Inbox and Unwanted-mail folders. If I delete a message in my Inbox at me.com the message is moved to Trash, but in Outlook there's a line through the header in the Inbox, probably because there is no Trash folder.
Anyone knows what could be wrong and how to solve this problem?
Best regards,
Michael
P.S. Sometimes I get an errormessage from Outlook saying, that folders cannot be synced, because there is no connection to the me.com server?

one of the recurrent event in your Outlook calendar is faulty. Find it and delete it or modify it.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Sync Problem Iphone 4

Is anyone have same problem like me, i have bought two iphone 4, but it is strange one iphone 4 can sync with my labtop computer but another iphone 4 can't. I have try to sync the problem iphone with other computer. It will sync. The difference between these two computer is that one computer is running windows xp and Laptop computer is running windows 7. can anyone help me to solve this problem. thank you

Okay, I have a Mac Mini running Snow Leopard in which I just updated iTunes. My iTunes library is on an external hard drive. I updated my iPhone to 4.3.4 and the syncing is not working. I get an error that it cannot write to the iPhone then get an error regarding some of the photos. Here is what I have done -
I restored my iPhone
I removed all photos from the iPhone and uninstalled and reinstalled iTunes
I unplugged the external from my mini and then it did a sync just find - course I wasn't syncing anything to it!
I plugged back in the external via Firewire which is what it was before and I get the errors.
Prior to the latest iTunes update everything was fine but of course I hadn't updated the iPhone yet - so I don't know which update is now causing the problem although I'm thinking it's the iTunes update..
Any thoughts? Beyond frustrated at this point.

WiFi Store sync problems iPhone to Mac

Until now I've never had a single problem with iPhone. I've recently upgraded to iTunes 7.5 and iPhone 1.1.2, and haven't had any problems until I tried to use the WiFi Store. I haven't seen any similar discussions on these boards.
I was able to buy an album and a few random songs without a problem, but they won't sync from the iPhone to the Mac. iTunes asks if I want to transfer the purchased items, I say yes, and I get the following errors:
"The iPhone "Tim's iPhone" cannot be synced. The disk could not be read from or written to."
"The iPhone "Tim's iPhone" cannot be synced. The required disk cannot be found."
"The iPhone "Tim's iPhone" cannot be synced. The device timed out."
"Attempting to copy to the disk "My Stuff" failed. The device timed out."
"The iTunes Library file cannot be saved. An unknown error occurred (-50)."
Sometimes one or two tracks successfully transfer from iPhone to Mac. Sometimes I get all of the above errors, sometimes only a couple. Different order each time. Every time, I have to unplug and reconnect iPhone. When I get the last error above, I have to shut down iTunes and restart it. I've never had any sync problems before, and currently the contacts and calendars work just fine.
The messages are self-explanatory but what I can't figure out is not what, but WHY. I like how it says my local hard drive timed out but all other apps (including iTunes) can read from and write to it. Nevertheless I ran diagnostics on it without any problems. I'm using the same cable and USB port I've been using for months, and same hard drive, OS and other software setup.
Soooo, after over forty attempts I have most of my music transferred over (again, only about 20 tracks), still trying. If it keeps this up I'll never use the WiFi store. I think a hard reset and/or restore is needed but I don't want to lose the purchased music that hasn't yet synced.
Thanks for any suggestions!
Tim

I had the same problem.
Sync the iPhone with a different PC, and then re sync it on your main machine.
it will say something about erase and re-sync.
that should do it,

Syncing problem iphone 4

lately i have been unable to sync my iphone with my computer. Message displayed in itunes is "syncing "iphone" (step 2 of 6) Backing up. Message is displayed for HOURS and nothing progress. Anyone experienced this? Please advise.

Thanks again, Microsoft says to check if I have any problems with the following:
Entourage doesn't open, stops responding, or quits unexpectedly.
Entourage items don't open, or the item that opens is not the item that you selected.
Blank lines appear in the Entourage message list or in Entourage contacts.
Entourage contact entries are not displayed correctly.
You can't find information that you added to Entourage , such as a calendar event or a contact.
When you perform a search in Entourage , the search results don't match the criteria that you set.
A blank Office Reminders window appears.
The clippings in the Scrapbook disappear.
I do not have any problems, do I rebuild the database anyway?

Nokia 6230 Contacts Sync Problem with Outlook

I have a Nokia 6230 and used to sync my contacts with outlook using PCSYNC. Now I receive a message that sync is completed but only 1 or 2 contacts are copied to the outlook (always the same ones). I have already updated the PC Synch version many times, tried to change configurations on PC Sync and on the phone, created new folders on outlook and sync profiles, cleaned the configuration files on "documents and settings" folder, contacted Nokia phone suport in Brazil, but nothing worked.
I use Windows 2000 SP4 in English, connect through Infrared and have the 6.81.13.0 version of PC Sync (I have already tried many other versions). I'm using Phone memory. When I use PC Sync explorer those same few contacts that are synchronized are the only ones that I can see in the contacts folder.
I think the problem is in some configuration file in Windows environment or I have a problem with the phone set.
Please if anyone could help me I would apreciate. I have lost many hours trying to fix that problem.

Today I searched through the discussions and found many other users with the same problem (Himalaya2050, Marbru, tugrulislier). Almost everybody using Nokia6230 and using international character set, maybe the root cause for the sync problem.
I think Nokia should have a tested fix for that problem.
Was the phone update the solution for other users? Do you have any feedback? I haven't found in the discussions any user with that problem solved.
When I first contact Nokia support in Brazil they told me to do many time consuming procedures (reinstall and update PC sw many times) that didn't worked and didn't make sense for me, as the sync was working with previous version. So I don't want to try another non tested solution, because I will have to go to a tech assistance, wait and probably loose all the information stored on the phone.
I think I will have to exchange my phone ...

8130 Calendar sync problems with Outlook 2007

I have Sprint 8130...and all is okay...until today. I am used to Active sync (from my old HTC Mogul), not RIM software. When I sync'd a week ago, the first time, all was great (accept for the confusion I still have about where the inet explorer favorites went). Today, I plugged in for the second time. All seemed great, except that now most of my calendar items are no longer in Outlook. They are still in my Pearl, though.
I have tried to sync the other way, but to no avail. Ideas?
Solved!
Go to Solution.

So, that did not work, and I ended up on a differnt board where I found the answer....it is a known software glitch with DM since 12/07. It happens when you have multiple email addresses set up on your phone. It can work fine for weeks/months, then one day it just happens. It can happens no matter who your provider is. RIM still has not fixed the sofware issue (unless the Altel .81 fixed it...). It results from having 'multiple calendars' and only one syncing back to Outlook. The only way to fix the issue was the following:
a) Make certain Outlook is COMPLETELY up to date. Manually enter any calendar items on the BB which have not been synced over to Outlook.
b) On your BB, look at Calendar > Options > and you will see the different calendars available. Go back to the main calendar page and and press Menu, and you can view the calendars for each email profile. Decide which email profile you want your calendar entries to reside under, and which is your primary email address for this.
c) Go to Options > Advanced > Service Books. Highlight over AND delete the entries for ALL other email addresses other than your PRIMARY email address.
d) Go to Options > Advanced > Default Services, and make sure ONLY the one primary email you desire is listed there.
e) Now, connect your BB to your PC via USB, and open Desktop Manager.
f) Now, with your Outlook completely updated manually, do this:
1. Connect your BB via USB to your PC, and Open Desktop Manager on your PC.
2. Open up Backup/Restore > Advanced.
3. From Advanced you'll see a split pane screen. You won't see anything in the left pane. In the right pane will be the databases currently on your handheld device.
4. Highlight on the right side your Address Book database (OR your Calendar database) and click the CLEAR button at the bottom of that screen.
5. After it's finished, close the Backup/Restore window, and check the device to make sure the address book (or Calendar) has properly cleared out.
6. Now, re-sync the necessary contact (or Calendar information) from Outlook (or your database) and you should be set to go.
g) With all that completed, and your calendar appearing in BB... remove the battery on your BB (powered ON) and reboot the BB. This should resend the Service Books for the other email addresses you had deleted earlier. If you find after an hour they are not back, resend the service books from your carrier BIS site.
h) return to Options > Advanced > Default Services and make sure your primary email is still the default email. You want to leave your primary showing in the screen, and save.
I hope this might help some other people. THere is talk about all Calendar syncing issues eing related to this issue (except obvious user issues like not syncing all appointments).
Thanks for you time yesterday.

Calendar syncing problems with outlook and iphone

Months and months ago I had the following window pop up when I go to sync my phone:
"synching with iphone will change more than XX% of your calendars"
First I have to say the vagueness of Apples messages is disappointing. This message does not convey to me exactly what its going to do if I accept the message. This is my first apple product and I love my iphone, but itunes and everything related to the PC is disappointing! Anyway, I have been hitting cancel because when I attempt to lookup the problem online in a Google search I don't find any quick definitive answers. I no longer use outlook on this computer, so I want all the calendar entries in the phone to remain the same. I've attempted to uncheck calendar syncing and get the following message:
"Itunes will no longer sync calendars to the Iphone. Would you like itunes to remove calendars previously synced to you iphone"
Once again, the infamous apple user friendliness I've heard so much about doesn't seam to be true! This message is so vague. What calendars is it going to remove, the ones on the pc or the phone? And why would it remove anything, I just want it to stop syncing. Urg, frustraded. Any help is appreciated! Thanks.

Originally all of Apple products were intended for use with Mac computers. Macs have default program - iCal to sync calendars. Windows default program is ironically Microsoft Outlook. There couple more options in iTunes for
calendar sync, but those need to be chosen and not default.
In your particular situation since you don't have outlook anymore, you don't need to make any changes. No outlook - no sync. Apple way - no user interference nessesary.
Please do remember that everyting I write is just my opinion, nothing more or less.

Calendar sync problems iPhone 4s/Outlook 2007

Today - my Win7 PC had some automatic upgrade - my contacts birthdays pop up on wrong days in my Shared Calendar. And not on ONE day only, but on 2. I also have problems in getting iCloud to sync appointments on the familys 2 iPhones.
God I hate this... :-(

You can do the google calander thing. I think that will be the easiest thing as opposed to trying to get two computers and stuff to link up.
Ryan

Calendar syncing problem with Outlook & iPhone

My iPhone has stopped synchronizing with my Outlook calendar. New items I enter in Outlook on my PC fail to appear in my iPhone calendar after I syncronize via USB. I've seached the web and tried a few recommended fixes but no luck. Any ideas?

http://support.apple.com/kb/HT1692

After years still "no syncing" problems iphone itunes

Ituens can't copie to the disk Macintosh HD, no permissions.
Itunes can't tell what apps are installed on the iPhone
This is driving me crazy. and disk utility does not help.
Nor does it help to go to the Itunes folder and give permissions (including al nested folders)
Why doesn't Apple help the many users with this problem.
I'm on Maveriks now and it problem still exists.
This is a really bad experiance.
Help me please, and I have seen all posts, and many different solutions. They are to dificult or don't help.
thanks
Reinold

I have 3 iPhone 4's and I'm having this problem on all 3 of them. We upgraded to iTunes 11.4.0.18 and we have Outlook 2010 and it just gets stuck on (Step 3 of 7) Syncing Contacts. We left it running overnight and it was still stuck. When this happens the progress bar keeps moving making you think it is working, but it is stuck.
I wish someone from Apple would help. We just ordered iPhone 6 phones and we need to backup so we can restore our old info.

Sync Problem with Outlook and Blackberry Calendars

I am hoping someone has an "easy" solution to this problem.
I am using Desktop Sync (BIS) and synching it to my work Outlook 2007 mailbox.
Normally my calendar entries should sync to the Blackberry calendar associated with my work email address. Somehow, over the course of the past several days, some of my syncing was occuring with the the VZW Blackberry calendar. I didn't catch the problem in time and now I have work calendar entries correctly listed on my Blackberry, but in two different calendars.
I have since lost some of those entries originally created in Outlook. They are on the Blackberry, but on the wrong Calendar. When I sync with Desktop, the work entries on the VZW Calendar are not getting over to Outlook.
So the question is - is there a way to "move" the entries in one BB calendar, over to the other calendar? Thanks.

I would love to know the answer to this problem as well. I had the same problem even when I downgraded back to 5.0. It always worked fine before. Very Frustrating. To get around it clearing out all the settings on my handheld. I just have to click no every time it asks if I want to clear all databases on the phone before sync. It still syncs but doesn't change my settings. Annoying but works until they get this aggravation fixed.

Sync problems with Outlook 2007

I had some problems with syncing to outlook 2007: the agenda and contacts where not syncing anymore. I have a 32G 2nd gen iPod Touch (4.1) and using iTunes 10.0.1.22.
Details: some weeks ago suddenly the address and contacts items did not sync anymore in both directions. No error messages appeared after sync, so all looked fine. I found this article http://support.apple.com/kb/HT1692 and noticed that creating a new user account on the PC did work. So, first I tried reinstalling iTunes (because when creating a new user account on the PC it also creates a new iTunes session): no result. Then I repaired outlook 2007 (go to control panel – software - and select change/delete at office 2007) and guess what: the problem was resolved. I just want to share this with you, that repairing outlook could help resolving this problem. Maybe this also works for other versions outlook.
Good luck!

Hello,
I receive email on my device from two addresses: 1) @sprint.blackberry.net and 2) @charter.net. When I was having problems similar to those you are experiencing, I had these two addresses listed under Default Services - Calendar (CICAl) - Messaging (CMIME). These addresses were @sprint.blacberry.net and @charter.net. Once I followed the steps previously referenced, only one email address(@sprint.blackberry.net) appeared under the (CICAI) and (CMMIE) default setting. Reference to @charter.net was removed. My syncs have worked correctly since then; however, I only two way synce with the device and Outlooks. I also continue to get emails from both addresses without a problem.
If you don't mind giving up the Yahoo calendar, I would do the same. If you want to continue using the Yahoo calendar, I'm guessing that it must be selected in the Default Services - Calendar (CICAI) before performing a sync. Likewise for your @sprint.blackberry.net address; it also must be selected in the Default Services prior to performing a device to Outlook sync.
I hope this helps.
Tres

SYNC PROBLEM - iPHONE/Outlook

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