Sync problem - Outlook Exp -- "error occurred remapping record identifiers

What does this mean? It's preventing me from syncing my iTunes as well. Thanks.

Hmm, I think I just solved this, at least for me: on the Info pane of the iPhone's settings in iTunes, I checked Mail Accounts down in the Advanced section, so it replaced the info on the iPhone with the latest Mac settings. Then I synced again, and didn't get the message.

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Help! iTunes could not sync mail accounts to the iphone "iphone" because an error occurred remapping record identifiers.

error message after trying to sync iphone: iTunes could not sync mail accounts to the iphone "iphone because an error occurred remapping record identifiers. What does this mean? how do I fix it?

You can either setup your mail account settings manually or sync your settings to your phone. If your mail accounts are already setup on your phone, there is no need to have this box checked in itunes.

"iTunes could not sync mail accounts to the iPhone because an error occurred remapping record identifiers.

When I sync my 3g iPhone to my laptop - windows , I am getting a new message that "iTunes could not sync mail accounts to the iPhone because an error occurred remapping record identifiers.
Can anyone help me to solve this issue ? relly its a major problm

iTunes is running into a conflict between mail account information already on your iPhone and the accounts you are trying to sync.
Connect your iPhone to your computer. In the Advanced section under the Info tab, check the box next to "Mail Accounts". This will replace the mail account info on your iPhone with the accounts you are trying to sync.
If this does not work, then reset your sync history by opening the iSync application, going into the preferences, and clicking Reset Sync History.

Mail account Sync Error "an error occurred remapping record identifiers"

I hope someone might be able to shed some light on this problem I am having.
I have a POP and an IMAP (mobile.me) mail account on my Mac which I also have on my iPhone. Email works fine on both devices but on every iPhone Sync attempt in iTunes I get the same error message as per the following image.
!http://www.wrxownersclub.com.au/forum/syncerror.jpg!
The following is from the AppleMobileSync.00.log from within Console.
2009-01-30 13:04:59.682 AppleMobileSync 1440:2689074976 SyncClient.m:- ConcreteSyncClient remapRecordIdentifiers:dataClass: ERROR: Exception NSInvalidArgumentException calling clientChangedRecordIdentifiers: ISDSqliteRecordIdMapper replaceLocalId:withLocalId: : you can't change the local id 501CDE24-46B5-476F-A21A-1C9AD7E0DA60 -> 8769B17E-D91B-4E85-B960-457AFCA85949: both the new and old ids are already mapped to global ids
I've tried deleting both accounts from my iPhone but on Syncing again they are not re-created anew as I thought they would be.
Does anyone have any suggestions.
Chris

Before the next sync, try going under the info tab for your iPhone sync preferences and uncheck sync email accounts. Select apply in the bottom right corner.
Quit iTunes and disconnect the iphone.
Launch the iSync application in your applications folder and go to iSync preferences.
Select Reset sync history.
After resetting sync history, restart your Mac. Launch iTunes and connect your iPhone. Select syncing the email account settings for these email accounts under the Info tab for your iPhone sync preferences. Select Apply, followed by a sync.
If this works, you can deselect syncing the email account settings for your iPhone sync preferences. This transfers email account settings only from your Mac to your iPhone. After the account settings are successfully transferred to your iPhone, there isn't any reason to include this with every sync. You only need to do this if your email account settings change for these email accounts on your Mac, which shouldn't happen very often.
If this doesn't work, leave the option to transfer the email account settings under the Info tab for your iPhone sync preferences and manually re-create the accounts with the iPhone's mail client.

SMTP Server changes on Mac now causing error "remapping record identifiers"

I had some problems all of a sudden with outgoing smtp server settings as I traveled from place to place. I finally got all that resolved through trial and error. Now when I sync my iPhone, it tells me "iTunes could not sync mail accounts to the iPhone "my name" because an error occurred remapping record identifiers. iPhone mail is working fine. Did the smtp server setting changes cause this? How do I fix it? Would appreciate your comments and suggestions.

Check Damon's answer in this thread.
http://discussions.apple.com/thread.jspa?messageID=6073736
Did you make these changes on your iPhone, or with the Mail.app on your MBP?
FYI - the sync process for email account setup information in a transfer process in one direction only - from your computer to your iPhone. Any changes made to account settings on your iPhone will not be transferred to your Mac. Email account settings are not synced.
If you made the changes to the account settings on your iPhone only, the changed settings will be overwritten with the account settings on your Mac when syncing. Transferring email account settings via the sync process only needs to be done once - unless you make changes to the account settings on your computer that you want transferred to your iPhone - without having to manually change the account settings on your iPhone.

Remapping record identifiers error

I crashed 10.5.2, had to reinstall 10.5.1 then combo update and since then when I sync my iPhone I get this error in iTunes:
"iTunes could not sync mail accounts to the iPhone "Mark Richardson's iPhone" because an error occurred remapping record identifiers."
I deleted the email account from iPhone, re-entered the email account again and got same error on syncing. BUT I sent a test email to this account and got an email. So the account works but its not recognized in iTunes sync.
Any suggestions?

This was addressed in a previous post:
On the next sync, try going into the info tab in itunes and uncheck sync email accounts.
Then click apply in the bottom right corner.
Close itunes and disconnect the iphone.
Now open isync in your applications folder.
Open the isync preferences.
Reset sync history.
Once sync history is reset, you can try opening itunes, connect the iphone and try syncing again.
If the error still occurs, you can leave the option to sync accounts to the iphone unchecked since this does not mess with sending or receiving mail on the iphone.

When I try to sync my iPod Touch it says, "The iPod "[ipod name here] cannot be synced. An unknown error occurred (13019)." This is a huge problem. its been happening for some time now. Help me please?

Every single time, it'll do the regular sync thing then a little pop up comes up and says "The iPod "[ipod name here]" cannot be synced. An unknown error occurred (13019)." ***? I have searched all over for troubleshooting help. I'm exhauseted. Can anyone help me with this pestering problem? I've lost all the music that I bought on my iPod because it didn't sync up with my computer and when it tried to, it took everything away. Help <3 ?

I have searched all over for troubleshooting help.
Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
iTunes: Error 13019 during sync

IPhone syncing problem with iTunes - 'The iPhone "Leon's iPhone" cannot be synced. An unknown error occurred (-54)

Every time I plug my iPhone into iTunes, it says 'The iPhone "Leon's iPhone" cannot be synced. An unknown error occurred (-54)'. It has never happened to me before until a couple of hours ago!!! So, I decided to totally wipe out my iTunes Library and update it to the latest software. I also updated my iPhone to the latest software (5.1.1.) - and still, even after all this, it still says there is an error and cannot be synced. SERIOULSY APPLE, WHAT NEXT?!!!!! PLEASE HELP!!!!!

I just had the same problem and tried this:
http://support.apple.com/kb/TS1503
Step one worked for me!
Hope this helps.
iPhone 4 iOS 5.1.1 and Windows 7 64-bit

IPad cannot be synced. An unknown error occurred (1140).

brand new iPad
Powerbook G4
Leopard 10.5.8
iPhoto 6.0.6
I am getting this error message:
"The iPad "Robert's iPad" cannot be synced. An unknown error occurred (1140)."
The problem seems to be my iPhoto library, which contains 2611 photos. When I go under Devices in iTunes, click on the Photos tab and uncheck "Sync Photos from iPhoto", then the iPad will sync. When this box is checked I get the error.
I tried restarting the Apps, computer, and iPad - still get the same error.
I tried changing "sync from iPhoto" (the App) to "sync from iPhoto Library" (the folder). That copied the photos to the iPad, but it did not preserve the 40+ Albums that I had set up in iPhoto to organize everything.
How can I sync with iPhoto without getting this error? Do I need to refresh my photo library in some way before syncing?

The story is about the DB of iphoto: So... just reconstruct it!!!
Press alt + cmd (with iphoto closed) and open it pressing the keys until the reconstruct menu appears... select the last option "reconstruct"... (take a while) ... then open itunes and Voila!
Regads fron Chile..
Axolot Gio

The iPad cannot be synced. An unknown error occurred (1140).

Since updating my iPad to iOS 6 and updating iPhoto to 9.4, I have been receiving the error The iPad <name of my iPad> cannot be synced. An unknown error occurred (1140).
The syncing seems to be centered around photos. I used to have the box checked next to "Sync Photos from iPhoto" and now the only way that I can get the iPad to finish sync without error is to uncheck that box.
Any ideas how to fix this problem or what that code is?
A couple things that I should mention:
1) Photo Stream is Off on my iPad.
2) If you click on the Photo app it shows that there are no photos on the iPad. Screen says No Photos or Videos - You can take photos and videos using the camera, or sync photos and videos onto your iPad usining iTunes.
3) If I go to Settings > General > Usage > Photos & Camera it shows that I have 4.2 GB of data used by photos and camera. Clicking on it, it shows that 3.7 GB is Photo Stream and 551 MB is Photo Library.
4) If I got to the same usage screen on my iPhone 4 running iOS 6, Photo Stream is listed as 1.5 GB.
I can't seem to figure out how to get rid of the space on the iPad, but I assume this error as something to do with iTunes thinking there is a library on the iPad that isn't there. That's just me assuming though.
Any help would be greatly appreciated.

I'm having the same issue. After updating all iOS devices to iOS 6, then updating all software on my iMac to the latest versions (including iPhoto 9.4), everthing was working as it should. I was able to sync all of my devices (New iPad, iPod Touch, iPhone4) with the iMac early this morning.
Subsequently, I opened iPhoto for the first time since installing 9.4, a window popped up informing me that my photo library had to be converted to work with the iPhoto 9.4. I clicked okay, and let the conversion process run its course.
About ten minutes later, I attempted to once again sync my iPad with the iMac. The sync process would run for a few seconds, then stop with a window popping up saying "The iPad cannot be synced. An unknown error occurred (1140)". I then attempted to sync the iPod and my iPhone, with the same results.
After consulting the discussion forums, it looked like lots of other users are encountering the same problem, and that it was somehow related to the new iPhoto. Someone suggested turning off syncing photos from iPhoto, which I did. With photo syncing turned off, the rest of the sync program now runs without a problem.
I've submitted a bug report to Apple. Hopefully, enough other users have done the same, and Apple will fix whatever it is that's causing the problem.

When I drag music onto my ipod I get: "The ipod cannot be synced. An unknown error occurred (13019)." Solution?

When I drag a song/album/playlist onto my ipod I get the message "The ipod cannot be synced. An unknown error occurred (13019)."
I then restored my ipod and synced it to the backup. The error came again, and I did the same. 3 times.
After that, thinking there may be something bad on the ipod or whatever, I restored it again. This time i DIDN'T sync it to the back-up. It was retuned to factory settings.
But, hey, here I am now, with the same problem.
If anyone has any suggestions? Please.
Details:
16GB ipod touch 2nd generation
     -currently 8.8GB of music
     -currently .01GB of apps
     -currently .22GB of other
Software Version: 4.2.1 (up to date, according to itunes)
Set to "manually manage music and videos"
iTunes 10.5.3 (current version)

Type "13019" into the search bar at the top of this page by "Support" and read the resulting help articles.

IPhone cannot be synced. An unknown error occurred (-39).

I have an iPhone 3G and am running iTunes9 and iPhoto9 on a Macbook with os 10.5.6.
I recently got this error:
"The iPhone "iPhone.." cannot be synced. An unknown error occurred (-39)."
I have reset my iPhone, and tried to sync again.
It appears to fail as it is deleting old photos off my iPhone. If I don't sync with iPhoto it doesn't fail. Any ideas???

It has something to do with the os update my problem was as soon as I saved a picture for a screensaver then my computer a pc would fail to recognize the phone all apple could do was replace the phone three times and have me reinstall iTunes 12 times then wipe my hard drive and that still did not solve the problem apple said that they are working on a solution that was almost two weeks ago hopefully a fix will be here soon apples loyal customers are losing their patience I almost wish that I never purchased the phone when it works it's great but when it don't boy they know how to mess things up. You might try restoring the phone.

IPhone cannot be synced. An unknown error occurred (1440)

I've just updated to the new iOS6 and I now get this mesaage in iTunes when syncing my iPhone 3GS:
The iPhone cannot be synced. An unknown error occurred (1440).
Any help appreciated :-)

Download and install the iPhoto 9.4.1 update, which was just released today. It may be the answer to your problems:
http://support.apple.com/kb/DL1598

Error duing iphone sync: The iphone cannot be synced. An unknown error occurred (-50).

I am trying to Sync my 3GS with itunes, and I get the error message: The iphone cannot be synced. An unknown error occurred (-50).
Latest rev of itunes installed.
Any suggestions on a fix?
Starkw1

I'm having the same issue. After updating all iOS devices to iOS 6, then updating all software on my iMac to the latest versions (including iPhoto 9.4), everthing was working as it should. I was able to sync all of my devices (New iPad, iPod Touch, iPhone4) with the iMac early this morning.
Subsequently, I opened iPhoto for the first time since installing 9.4, a window popped up informing me that my photo library had to be converted to work with the iPhoto 9.4. I clicked okay, and let the conversion process run its course.
About ten minutes later, I attempted to once again sync my iPad with the iMac. The sync process would run for a few seconds, then stop with a window popping up saying "The iPad cannot be synced. An unknown error occurred (1140)". I then attempted to sync the iPod and my iPhone, with the same results.
After consulting the discussion forums, it looked like lots of other users are encountering the same problem, and that it was somehow related to the new iPhoto. Someone suggested turning off syncing photos from iPhoto, which I did. With photo syncing turned off, the rest of the sync program now runs without a problem.
I've submitted a bug report to Apple. Hopefully, enough other users have done the same, and Apple will fix whatever it is that's causing the problem.

The iPhone cannot be synced. An unknown error occurred (13213)

I "upgraded" to iTunes 8 and iPhone firmware 2.1 this morning. On the first attempt to sync I get the message "The iPhone cannot be synced. An unknown error occured (13213)" which is not very helpful.
I unplugged the phone from the computer, restarted the phone, closed and restarted iTunes, and the problem still occurs.
How do I fix this?

I had the same error - I was getting it dozens of times after upgrading to iTunes 8.0, installing iPhone 2.1, *+and enabling Genius+*. I have not upgraded QuickTime to 7.5.5 yet.
*Update: it seems Genius is indeed to blame. People posting in this thread http://discussions.apple.com/thread.jspa?threadID=1706466&tstart=60 say turning off Genius resolves the problem for them: "Go to iTunes 8 Menu Bar. Store ->Turn off Genius"*
Specifically it happened on the first sync after I'd turned on Genius, during the part of the sync while songs were being updated on my iPhone. I had about 300 songs to update (because of smart playlist updates) and it seemed to be happening on some but not all of the songs. I clicked OK to the error a dozen or three times, and finally canceled the sync with over 100 songs left to sync.
I followed the process doc007 described: "Close iTunes 8. Plug the phone/touch back in (which should start itunes and turn on the device) I think that was it."
That did not resolve it for me. I still had about 114 music files left to sync, and I was still getting a few more 13213 errors.
I'm going to feel silly if this is completely explained in another thread, but I'm still clicking OK to the errors for another few minutes....Ok, now it has finished, and it says it synced successfully. And...yup, looks like it did sync successfully. Except for all those 13213's.
Message was edited by: doofusdan

Sync problem - Outlook Exp -- "error occurred remapping record identifiers

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