Sync Problem with iPhone 3Gs

I actually have two problems that surfaced at the same time.
I was using a iPhone 3G and updated to the 3Gs. At the same time, I upgraded my Mac Pro hard drive and in the process did a fresh installation of the OS. I am running Snow Leopard.
First Problem:
When I plug the iPhone to the computer now, it does not see it at all. I know that there is nothing wrong with my USB port because any other device plugged into that port works fine. In addition, I am running boot camp and if I boot to Windows 7, iTunes sees the iPhone on the same port without any problems.
Second Problem:
My original back up of the iPhone to iTunes is in my old drive. Is there a way to back up the iPhone to iTunes? In other words, I want to transfer all the information in my iPhone to iTunes. When I try to sync in Window 7 (the only one that works now) it tells me that it will erase my iPhone. I can't believe that there is no way to do that.

First, make sure your settings are correct in iTunes (Preferences > Devices tab, make sure the box to prevent automatic syncing is not checked).
Else, try downloading and installing the latest version of iTunes for the Mac OS (don't delete anything, just download and install).
http://apple.com/itunes/download
If that doesn't work, remove and reinstall AMDS.
http://support.apple.com/kb/HT1747
You can also check System Preferences > Accounts > Login Items tab and make sure there's an iTunesHelper app listed there - that's what recognizes the phone.
RE your second problem, by design the iPhone syncs with one and only one iTunes library for iTunes-managed content (music, videos, apps, photos). Connecting to a different library (the iTunes library in Windows is a different library, even though it's on the same computer) results in content being erased and replaced with content from the new library.

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Strange syncing problem with iPhone 3GS

I've got 2 user accounts on my windows box, one for me and one for my sister. Both of us have 3GS's. I can sync my phone and transfer music to it without any issues.
I haven't synced my sister's phone in quite some time. I plugged it in last night, and iTunes pulled down all her music, contacts, and applications. So far so good. I noticed, however, that I could not drag any music to her phone. Normally with mine, I can drag music straight from windows explorer right to my phone, or I can drag it to my library music folder, and then I can drag it to my phone.
Even worse, after it synced her phone, all the music was gone from her phone (fortunately, it seems to be safe on the computer; she tends to do everything from the phone and hardly uses iTunes). However, her contacts and applications were all still on her phone.
Her phone is "authorized" on her account.
I'm using iTunes 9.0.2.25, and both phones are running 3.1.2.
Any ideas, or further bits I can tell you guys to aid in assistance?

Was the phone unlocked prior to updating, and if so, how?

ITunes 10.1.1.4 syncing problems with iphone 3GS

Since upgrading to iTunes 10.1.1.4
I can not access my iphone in iTunes.
When looking at devices (iphone) in iTunes the main screen just shows
free find my iphone
free find my ipad
etc....
i can not sync, and have no access to contents on the iphone.....
thanks

Since upgrading to iTunes 10.1.1.4
I can not access my iphone in iTunes.
When looking at devices (iphone) in iTunes the main screen just shows
free find my iphone
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i can not sync, and have no access to contents on the iphone.....
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Reception / Battery problems with iPhone 3GS after upgrading to iOS 4.2.1

There are major reception and battery problems with iPhone 3GS after upgrading to iOS 4.2.1.
I can not believe that Apple did not test this for major bugs like this one is.
I am a business user and can not effort to have bad reception. Apple wants to gain in the business clients... I never had this with my former BlackBerrys!
I need a reliable phone not a play thing like this is right now, it just needs it to work propely. And if a major bug like this comes along, fix it immediately. After the iPhone4 story, now this...incredible! Going back to my reliable BlackBerry! It just ain't reliable and takes forever to fix a problem.

I have the same issue after iOS 4.2.1 update. I am using iPhone 3GS officially unlocked by Apple. I tried using different SIM cards and both carriers show same problem when using phone in 3G mode. Phone falls back to EDGE mode showing 'E' from '3G' at start. I have reset the phone and rebooted several times and moved to different cell areas in the city just to verify the problem.
I had no such issues earlier. I also have Nokia E71 which shows full signal and has no such issues.
I have posted the bug on apple iphone feedback page. I hope they Apple will fix the problem and test the release properly on all models before releasing to public.

I have very strange problem with Iphone 3gs. Whenever it gets little hot or exposed to 30 degree temperature it losses signals (No service). Whenever it is cooled down the service is back. Please help!

I have very strange problem with iphone 3gs. Whenever it gets little hot or exposed to 30 degree or above temperature it losses signals (No service). Whenever it is cooled down the service is back. Whenever I am using Skype or playing game for a while it losses carrier signals and wifi. When it is cooled down afer shutting down the carrier signals and wifi are back. It is for sure problem is with heating, but 30 degree tempeature in Oman is normal and some time it goes upto 50 degrees. I have noticed this has started after I started using substandard charger as I lost my original charger of the phone. Please help!! Thanx.

The specifications define an operating range up to 35 degrees.

Photo sync issues with iPhone 3GS

My wife is having two problems with photos on the iPhone.
The first problem she is having is some photos that she wants on the iPhone will not sync because "The iPhone cannot display them". The photos are in JPG format, and she has several other JPGs on the iPhone.
Which leads us to the second problem. When she syncs the iPhone with iTunes she gets duplicate photos on the iPhone. Also, they cannot be deleted as there is no trash icon when she browses them.
Her phone is a 1 day old 16 GB 3GS, using a Win XP machine (iTunes 8.2.1.6)
Any help is appreciated as she is very frustrated by this.
Thanks,
-Seth

Photos transferred from the computer to the iPhone via the iTunes sync process are selected under the Photos tab for the iPhone sync preferences with iTunes. Photos transferred via the iTunes sync process is a one way transfer process only - from the computer to the iPhone, and are removed from the iPhone in the same way - via the iTunes sync process - the same for music and video. Photos transferred to the iPhone via the iTunes sync process cannot be deleted by the iPhone. Photos captured by the iPhone - photos in the iPhone's camera roll can be deleted by the iPhone.
Not sure about the photos that will not transfer problem - I've never had a problem transferring any photos from my Mac, which are all jpeg format.

Itunes 11.1.3.8 sync problems with iphone 5 - help?

I have an iPhone 5 and I am using itunes 11.1.3.8.
I noticed that a few CDs I recently imported were not syncing onto my iphone. After a few tries at syncing, I noticed that under the 'On this iPhone' section the songs from these CDs were listed but were faded and had grey dotted circles next to them. A few more syncs later and now pretty much all my music content has disappeared from my iPhone. Every single song that I had before is still in my music folder on the iphone, but if you try to play any they just fade and come up with a red download circle and a stop button and the player skips through load of songs until it get to one that is still saved on my iphone. I had about 1100 songs before and although all of them are still in my music folder, the only ones still working are about 40 that are in a playlist I created and a few videos and songs that I never had on my iphone before because they were unticked in my itunes library but have suddenly synced onto my iphone. I had about 3gb free space before, when I sync it lists correctly how much should be there, but then it does a very quick sync and goes to having 7.5gb free. Incidentally, even though only 40 of the 1100 songs are working, in settings it says there are about 840 songs on my iphone. Even though the music has been the only real thing affected, the data on one of my apps has completely disappeared.
I have scoured the internet and nothing seems to help. I have tried to deselect all my music so it is all removed from my iphone but when I sync it just goes back to the same thing. I can't restore it to a previous backup because the only backups remaining are ones after this occurred. I have tried Settings > General > Reset > Reset All Settings. I have tried reinstalling itunes. I have deleted itunes and reinstalled it again. I have signed out of my itunes store account. I have tried manually selecting songs but it wont allow me. I have tried unselecting the tick box saying 'only sync songs ticked'. I have deleted all my temporary files on my computer and cleaned out the registry. I have turned my computer off and on.
I have a feeling it may be somethign dodgy with itunes 11.1.3.8. I only downloaded this update within the last two weeks. It synced once before and synced earlier on today without these problems occuring apart from the recent CD imports syncing. The only difference today is that I added a £15 gift voucher to my itunes account and bought a song. When I bought the song, I did so through a cashback website. When I clicked through from the cashback website, itunes wa already open, and it seemed to refresh when I did this. Incidentally, this song is one of the few still in my iphone and working.
Can anyone help me with this?
Thanks

Thanks, I read the info, but it does not mention the IOS version.
Are you using yourself this combo of software?
Background: In The Netherlands I am getting the info on an Apple User group that there would be no iTunes Sync possiblity anymore with the intro of IOS7, which I cannot imagine, or at least don't hope so. They say that IOS7 does not have those sync possibilities anymore, so I would be forced to use iCloud.

ITunes Sync Problems With iPhone & iPod Apps

Since i upgraded my Mbp i started getting this strange problems,
its effecting both iPhones and iPod,
I got a new model MBP so copy my entire itunes collection and sync it with the new mbp,
also copied over the iphone and ipod data (backups)
now everything was fine but the last 2 weeks itunes doesn't let me remove any apps from my iphone or ipod,
if i remove the apps from the phone/ipod and then connect to itunes it will reinstall all the apps,
if i connect to itunes and remove the apps it will some times reinstall or wait till the next time i sync my iphone or ipod and reinstall the same apps,
i have run out of solution to sort this out,
if the apps are deleted this does sort the problems out,
but some of the apps are paid apps, so don't want to loose them,
also if i delete and re-download the apps i still end up with the same problem..
any help on this will be great...
Message was edited by: DJACID

copy entire itunes folder with itunes data files,
remove itunes and completely erase it,
then download a fresh copy of itunes re-install,
and copy the itunes folder back over,
then run the itunes setup,
connect your apple device all should be working fine now...

ITunes sync problems with iphone 5

Is anyone having problems with iTunes (11.1.2) not syncing properly with their iPhone 5?
Some examples:
Example 1
Existing playlist on Mac Mini (Mac OS X v10.7.5) edited to add a song
iPhone 5 (iOS v 7.0.3) "Sync Music" setup to sync 'Selected playlists, artists, albums, and genres', with edited playlist selected
iPhone 5 hardwired to Mac Mini and 'Sync' clicked.
Upon completion of sync, playlist is not updated
Follow-up Action taken - unchecked "Sync Music" in iTunes for iPhone 5 and click 'Apply'
Upon completion of sync, all 'Playlists' are removed, but all 'Artists' and 'Songs' are still listed.
Re-checked "Sync Music" and clicked 'Apply'...sync showing that all selected music is being copied to the iPhone
Upon completion of 2nd sync, "Playlist" now updated.
This type of issue happens constantly. I experienced something similar after I added an album and then "Selected" that artist to be included in the sync. The initial sync did not include this new ablum. It was only added to the phone after I unchecked "Sync Music", synchronized, and then re-checked it and synchronized again.
Can someone provide some insight as to why this is happening?

Alright. I was having the same problem at first. I would tell iTunes to synch playlists and it wouldn't synch the playlists at all, so it kept all the playlists that had been on my iphone to begin with. I followed some steps somewhere in Apple Discussions to get my iTunes to synch. So now it at least synchs!
I did this:
1. in itunes with the iphone plugged in uncheck the Sync Music Box from itunes
2. on your iphone go to settings/general/usage/music and DELETE all music I know it's scary but trust me it works!
3. power down the iphone
4. unplug iphone from computer
5. power down the computer
6. power up iphone
7. power up computer
8. plug in iphone
9. check Sync Music Box (except it was already checked for me...)
10. sync
NOW my problem is that a smart playlist that I've been trying to synch has 106 songs on my iTunes (and according to iTunes that's how many songs are on the playlist on the iPhone), but on the iPhone itself, it has 274 songs on it. They aren't even duplicates, they're random songs that aren't on that playlist!
I really don't see the sense in backing it up and restoring it from the backup since that's literally giving the phone the same problems, and I'd clearly like to avoid wiping the slate clean and starting over both on my phone and on iTunes (I have 7100 songs. Would YOU want to wait that long to rebuild iTunes!?). Any tips?

Wifi problem with iPhone 3GS/4.0 upgrade

I installed 4.0 on my 3GS , now I can't connect wifi to my iMac ...
Therefore can't backup 2do or splash I'D which need wifi..
Any ideas apple ??

Have same problem on my 3G after update to version 4.0.
Must be beside my router to get connection, otherwise no signal at all.
Before I could be in garden 10-15 meters away with almost full signal strenght.
Works fine with Nokia N95 and several Laptops.
How to download old version 3?
I was stupid and didn't save copy of old version
Have tried every thing possible and impossible to solve the issue.
New with IPHONE and it looks like this will be my last one!

Many problems with iPhone 3gs.

I've been having so many problems with my iPhone 3gs in the past few days, These things aren't cheap, and money is tight. For about 2 days, My home button, speaker, microphone, and charge port (On the iPhone) Would not work whatsoever, I have been asking on just about every website with the word Apple in it, trying to diagnose what's wrong with it. I tossed it from the roof of a Sedan, A careless mother left her young child in the carseat on the roof, and as I ran to grab it, It slipped out of my hand. Not too bad of a toss, No cracks on the screen, But I couldn't do a Hard Reset, Or put it in DFU Mode. So after hours and hours of plugging in different cords, plugging those diferrent cords into different computers, and wall chargers, and even buying a new wall charger for 40$! I get a small glitch of battery charge. But now, It will only charge when the iPhone completely dies, and then it will charge to 5% and repeat (If i'm lucky). I basically have a 200$ Paperweight. The iPhone doesn't have a warranty anymore, And i'm not looking to spend hundreds to get it fixed, I never opened it, and it has never been Jailbroken. I can't restore it because when I put it into Recovery Mode, It still wasn't getting recognized by the computer. I just want my iPhone fixed, or at least a replacement, I used this for just about everything, I can't even create a backup file of my data. The iPhone is not only Unrecognized by iTunes, But it's as if the Charging Port in the iPhone isn't even there! There is no damage to the Charge Port itself, But around the case area is a crack from the fall. Please get back to me ASAP! This is a huge inconvenience!

Well, just so you understand, you are not addressing Apple here. We are users just like yourself that try to answer technical questions from other users. It appears as though the fall has created numerous hardware issues for the phone, that is why you cannot seem to get the phone to restore or get it to be recognized in iTunes. Since the phone is out of warranty, you have two choices. You can take the phone to the local Apple Store and see about an Out of Warranty (OOW) replacement. This is for phones that are out of warranty and do not work. OOW for a 3GS would run $149/USD here in the US. Not sure if that is where you are or not. The second choice is to Google for a 3rd party repair facility and see if they can fix it and what they would charge. The rest is up to you.

3 problems with iPhone 3GS, iOS 5

1. I deleted the movies and tv shows from my iPhone via iTunes, but when i look in Videos, they are still there. When i check the remaining space on my phone with iTunes, it shows that the videos are taking up 4.4 GB.
2. This is more of a problem with iTunes, but every time i try to sync movies or photos, it attempts to sync all my apps from the computer to the iPhone as well.
3. I cannot delete podcasts through iTunes.
An answer would be very much appreciated.
EDIT: When i go to the Movies and Tv Shows tab in iTunes, the movies aren't there. But they are still on my phone an watchable.
Message was edited by: Frustrated At Apple

I tried restoring my iPhone through iTunes, but it said the internet connection timed out. I'm doing a reset using the phone itself now.

Multiple problems with iPhone 3GS ( 2yrs old)

The first problem involves my wifi connection. About half the time, my iPhone will just randomly disconnect from my wifi network which is usually about 10 feet away. If it is connected, I only receive 1 or 2 bars on on the screen while my MacBook Pro and other devices all have full strength (as would be expected when only 10 feet away). This makes using wifi on my iPhone incredibly slow. I have tried reseting network settings and all that, but with no success. Any suggestions?
Second, for about a month or two, my iPhone has been having serious problems connecting properly with iTunes wirelessly. I get a wide variety of error messages that include things about how I should connect my iPhone and restore it (tried that, didn't help), something about how it can't properly read the device, etc. While trying to connect to the iPhone, it sometimes causes iTunes to lockup and if I try to use wifi sync from my iPhone, it never finds my MacBook Pro. I also seem to be having problems getting the iPhone to backup to iCloud properly even when it is connected to wifi, plugged in to a power source, and locked (as it tells me to do on the iPhone) or if I try to force a manual backup. It just sits there telling me "Backing up...," but that bar never moves and it never gives an estimate of time remaining. I wouldn't be surprised if these issues were also related to the wifi issue above. Any suggestions for these problems?
I am afraid to ask, but is my iPhone on the way out? Thanks to all that help.

Regarding the wi-fi connection problem, if no change after resetting network settings on the iPhone and/or after restoring the iPhone with iTunes as a new iPhone or not from the iPhone's backup, the iPhone has a hardware problem with the wireless card or something else.

Syncing problems with Iphone + Ipad

Hi everyone, I am currently facing problems sycning my iPhone 3GS (ios 5) and my iPad 2 (ios 5) to my iTunes (10.5) on my PC, I have tried everything from uninstalling iTunes to wiping phone and no luck! other things tried include checking for errors where it pops up, no ipod/iphone/ipad connected, even though everytime it is appearing in my computer and my devices! I cant even estiblish wifi sync as i cant connect it to turn it on!, i currently cannot sync my songs, videos, everything! Very frustrating!
Any advice or help would be appreciated!
Thanks
Samdel567

When plugged into itunes. Click on the device and then on the tab that says apps. in this screen simply untick the box that says automatically sync apps. then simply tick or untick the apps you want on that device. hope this helps

Reception problems with iPhone 3GS after upgrading to iOS 4.2.1

AFter upgrading to 4.2.1, my 3GS iPhone is experiencing bad signal, bad quality and frequent disconnections.
This was repeated even after my provider replaced my device to a different 3GS device, running 4.2.1.
inserting my SIM card to a NOKIA phone, showed strong signal and good reception.
Did anyone experience reception problems on 3GS running 4.2.1??
Thanks,

I have the same issue after iOS 4.2.1 update. I am using iPhone 3GS officially unlocked by Apple. I tried using different SIM cards and both carriers show same problem when using phone in 3G mode. Phone falls back to EDGE mode showing 'E' from '3G' at start. I have reset the phone and rebooted several times and moved to different cell areas in the city just to verify the problem.
I had no such issues earlier. I also have Nokia E71 which shows full signal and has no such issues.
I have posted the bug on apple iphone feedback page. I hope they Apple will fix the problem and test the release properly on all models before releasing to public.

Sync Problem with iPhone 3Gs

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