Sync problem with iphone 4 and Outlook 2010 Calendar

See several older post (1 year ago) but not replies to similar question. Anyone solve this bugaboo yet?

Hi there,
I would recommend reviewing the process for syncing Outlook with iTunes. Take a look at the article below for more information.
iOS: Syncing your data with iTunes
http://support.apple.com/kb/HT1386
If you experience issues during that process then you may want to take a look at some of the troubleshooting steps found in the article below.
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
-Griff W.

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Sync problems between iPhone and Outlook (MS Exchange)

Hi all, I have a problem with my iPhone. I have an MS Exchange e-mail account setup on it and whenever I get an e-mail it goes on both the phone and Outlook however when I delete something from Outlook it does not do the same on the iPhone. On the other hand if I delete something on the iPhone it does reflect on Outlook without problems. So its not that there is no sync, the problem seems to be one side only....
Any ideas?
Thanks a lot

i use outlook for my work email, but my personal email is in gmail. besides work email, i do not use outlook at all.
i get my work email on my iPhone, but i do not sync calendars and contacts as i have to use an imap connection for work, and this does not allow for calendar or contact syncing.
i have seen a gmail/outlook sync tool, but i am afraid i do not use it so i can not offer any help with it.
Message was edited by: Sboq

Sync Problem with 4.7 & Outlook 2003 Calendar

I have found that I get an error whenever I try to synchronize my Calendar after I have added a meeting with the work "Gyro" in the subject. I have a filter now to eliminate those calendar items, but I would like to report this to RIM. Anyone know how I can report this problem without subscribing to service?

same here. Have you received any answers?

I use a Win7 PC with iCloud and Outlook 2010 for syncing my calendar and contacts. I can enter data in my Outlook Calendar and it will appear in iCloud, but data entered in iCloud does not sync back to Outlook. ICloud syncs to my iphone fine both ways.

I use Win 7 PC with iCloud and Outlook 2010 for syncing my Contacts and Calendar. They have stopped syncing...mostly.
Now, appointments I enter on my local Outlook (iCloud) Calendar goes up to iCloud fine. But, data I enter on iCloud directly does not come down to my local Outlook iCloud Calendar. If I reboot the computer, the iCloud data shows up.
Also, Contacts I try to enter on my Outlook (iCloud) Contacts goes up to iCloud fine, but does not show up in my local iCloud Contacts.
All syncing works with my iPhone.
I have signed out of iCloud on PC. I have stopped syncing and re-started. No change.
I have an .aplzod folder for iCloud. I have a separate Earthlink.net.pst email account in Outlook and a me.com.pst Outlook email account (which I don't actually use) listed under Data Files.
Any help would be appreciated. Curious that Outlook will upload to iCloud but not receive downloads unless I reboot. However, rebooting does not download the missing Contacts.
Jim Robbins

Hi Jim!
You've started off with some good troubleshooting steps, so let's see if we can take this a little further and figure out what the issue is with your iCloud contacts and calendars. I have two articles here that will help you troubleshoot this issue a little further, but the troubleshooting steps for both articles are exactly the same, so I will lay those out for you here:
Note: When using iCloud Control Panel 2.0 and later, iCloud Calendar event descriptions in Outlook 2010 do not support text formatting (bold, italics, or underline), HTML, images, or attachments. The contextual (right-click) menu has also been disabled.
If you are having trouble with a PC (with Outlook 2007 or 2010) and iCloud Calendar, try each of these steps, testing after each to see if the issue is resolved:
Verify that you are using a Windows configuration that is supported by iCloud. For more information, see iCloud system requirements.
When enabling Calendars in the iCloud Control Panel, part of the setup process is to copy your Calendars data from the default Outlook ".pst" file to iCloud, and then remove the Calendars from the ".pst" file by placing them in the Deleted Items folder in Outlook. The Calendars data is then stored in the iCloud data set within Outlook so that changes can be pushed to and from Outlook by iCloud. Be sure you are looking for your data within the iCloud dataset within Outlook after enabling Calendars in the iCloud Control Panel. The deleted files can be seen by viewing Deleted Items within your Outlook Folder List. This is not iCloud removing your data; iCloud simply copies your data into the iCloud data set and then removes the local Calendars data by placing it in the Deleted Items folder.
Make sure your computer is online. Attempt to view www.apple.com and iCloud.com. If you can't connect to the Internet, your iCloud calendars and events will not update in Outlook. Click here for more information about troubleshooting your Internet connection.
Open a secure website to test if you are online as is necessary for iCloud Calendar. This also tests if the ports 80 and 443 are accessible. Outlook requires port 443 access to iCloud in order to push and pull updates to and from the iCloud Calendar servers.
Verify that your iCloud member name is entered into the iCloud Control Panel pane. See iCloud Setup for more information about setting up iCloud on Windows.
Completely close and reopen the iCloud Control Panel.
If you recently made changes in Outlook and they are not moving to your other devices or vice-versa, click the Refresh button in Outlook.
Turn iCloud Calendar off and back on:
Close Outlook.
Open the Windows Control Panel:
In Windows 8, move the pointer to the upper-right corner of the screen to show the Charms bar, click the Search charm, and then click the iCloud Control Panel on the left.
In Windows 7 and Vista, choose Start menu > All Programs > iCloud > iCloud.
Remove the checkmark in the checkbox next to Mail, Contacts, Calendars & Tasks, and click Apply. Wait a few seconds, then replace the checkmark, and click Apply.
Open Outlook and test to see if the issue has been resolved.
Ensure the iCloud Outlook Add-in is active within Outlook.
Outlook 2010:
Open Outlook 2010.
Click the File menu.
Click Options in the left panel of the Outlook window.
Click Add-Ins in the left panel of the Outlook Options window.
Look at the list of add-ins beneath "Active Application Add-Ins" and verify that the "iCloud Outlook Add-in" is listed.
For Outlook 2007, follow these steps to verify the iCloud Outlook Add-in is active
Open Outlook 2007.
From the Tools menu, choose Trust Center.
Select Add-ins from the left column.
Look at the list of add-ins beneath "Active Application Add-Ins" and verify that the "iCloud Outlook Add-in" is listed.
For additional information about managing Add-ins with Microsoft Outlook, see this Microsoft support document.
Restart your computer. This may sound simple, but it does reinitialize your network and application settings and can frequently resolve issues.
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/ts3998
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thanks for using the Apple Support Communities!
Cheers,
Braden

Is there an incompatibility between iPad2 and outlook 2010 calendar? I can sync appts down to the device but not up to the computer calendar.

Hi all,
Would you know whether there is an incompatibility between iPad2 and outlook 2010 calendar? I can sync outlook appointmens down to the device but not up to the computer calendar. The same occurs with my iPhone 4, can sync appointments down to the device, but not back up to the computer. Any help appreciated!

Most computer's USB ports do not have enough power to charge iPads while they are active. An iPad will charge while in sleep mode, but very slowly.

How does one do a two way contacts sync between an iphone and outlook? Most of the community has answered as this to be "always so", but it does not work! Changes made on outlook get done in my iPhone, but it does not work the other way around!

How does one do a two way contacts sync between an iphone and outlook? Most of the community has answered as this to be "always so", but it does not work! Changes made on outlook get done in my iPhone, but it does not work the other way around!

Close the tab the web page is loaded in (command - W).

Sync my iCal in between iPhone and Outlook 2010 on Win7

Hi,
I have an iPhone4 running iOS5.1.1 (as of today) and an iCloud account.
My iPhone calendar (iCal) is synched with iCloud calendar.
My business PC is running Win7 and Outlook 2010.
My compagny has selected Google Enterprise to provide all the mail services.
As such, I have a Google deamon running on my PC to sync my emails in between Google GMail Enterprise and Outlook 2010.
Please notice, that, due to security rules, I can not symply enter my Gmail Google Enterprise IDs on my iPhone to get it synched with GMail...
As such, to get at least my professional calendar on my iPhone iCal, I was using a cable connexion in between the PC USB port and the iPhone, and running iTunes sync.
I though it was paintfull, and I though iCloud was able to do so.
As such, I installed iCloud Dashboard and my PC and started to configure it to sync my Outlook 2010 calendar (at least) with iCloud.
I successfully entered my iCloud AppleID, and arrived on the configuration of the sync.
Despite all the tests I run (connected from the office or from home), I not able to get it working as I am always getting an error message from iCloud dashboard:
"Your configuration can not start as an unexpected event"
Any clue on what's going on?
Any idea on what I can test more?
Best Regards
Arno

yes they were set to the same timezone - which puzzled me a lot...
I lost a lot of sleep, but I can now say that I have solved the problem...
What I did was, that I un-installed microsoft office (desperate I know!) - then ran a sync with the iPhone choosing to overwrite the Calendar in the phone - as there was no calendar present - it deleted what was on the phone. Then I re-installed Microsoft office, by doing that, I didn't loose anything because the user files was still present including mail setting etc. - resynced the iPhone - and now it works...
Just can't figure out what went wrong in the first place...
thank you for your answer

PC Companion and Outlook 2010 calendar sync error

Hi there
I am using PC Companion 2.10.174 and Outlook 2010 (14.0.6129.5000) and a Xparia T with Android 4.1.2 (Build 9.1.A.1.140)
Contact Sync runs without problems.
But when I try to sync my Outlook Calendar with the phone, an error occurs
The logfile shows an error with CAgdOutlook ( m_hLibrary)
13:01:38,32 [Syncengine 13/05/22] Result \\WindowsContacts.cts
13:01:38,32 [PCCompanion 13/07/24] Activate Synchronization
13:01:41,26 [Device 13/08/27] Check device status...
13:01:41,26 [Device 13/08/27] Check device status finished.
13:01:45,41 [PCCompanion 13/07/24] DriversUpdate: Package downloaded to C:\Program Files (x86)\Sony\Sony PC Companion\Drivers\{5A2F2D1B-F67A-4754-88D7-6E6F20C68D85}.cab
13:01:45,48 [PCCompanion 13/07/24] DriversUpdate: Downloading Package {EE975EE3-08EC-4949-9C38-3A637996A670} http://dl-desktop-apps.sonymobile.com/stage/PCCompanion_2.0/Drivers/ed4.0.1_Signed_All_1.00.002.cab
13:01:50,02 [CAgdOutlook 13/01/08] InitAutomation
13:01:50,02 [CAgdOutlook 13/01/08] OpenCalendar
13:01:50,02 [CAgdOutlook 13/01/08] -------------------------------------------------------
13:01:50,02 [CAgdOutlook 13/01/08] m_hLibrary FAILED
13:01:52,65 [CAgdOutlook 13/01/08] InitAutomation
13:01:52,65 [CAgdOutlook 13/01/08] OpenCalendar
13:01:52,65 [CAgdOutlook 13/01/08] -------------------------------------------------------
13:01:52,65 [CAgdOutlook 13/01/08] m_hLibrary FAILED
13:02:09,41 [Syncengine 13/05/22] Starting new oneway sync PC to phone
13:02:09,41 [Syncengine 13/05/22] [Events] Open PIM database...
13:02:09,41 [CAgdOutlook 13/01/08] InitAutomation
13:02:09,41 [CAgdOutlook 13/01/08] OpenCalendar
13:02:09,41 [CAgdOutlook 13/01/08] -------------------------------------------------------
13:02:09,41 [CAgdOutlook 13/01/08] m_hLibrary FAILED
13:02:09,41 [Syncengine 13/05/22] Failed.
13:02:09,44 [Syncengine 13/05/22] [Events] Close PIM database...
13:02:11,81 [PCCompanion 13/07/24] DriversUpdate: Package downloaded to C:\Program Files (x86)\Sony\Sony PC Companion\Drivers\{EE975EE3-08EC-4949-9C38-3A637996A670}.cab
13:02:11,87 [PCCompanion 13/07/24] DriversUpdate: Downloading Package {4804CEA3-DDE0-46A0-8430-54DFDE2C5EC0} http://dl-desktop-apps.sonymobile.com/stage/PCCompanion_2.0/Drivers/ed6.0_RioGrande_Signed_All_1.00....
13:02:27,35 [DeviceSetup 12/12/26] ["C:\Program Files (x86)\Sony\Sony PC Companion\Drivers\DPInst64.exe" /q /sa /f /path "C:\Program Files (x86)\Sony\Sony PC Companion\Drivers\AllSigned\x86x64"] Terminated: Result: 0x00002E00
13:02:27,35 [PCCompanion 13/07/24] First launch: Driver packages installation done.
13:02:38,42 [PCCompanion 13/07/24] DriversUpdate: Package downloaded to C:\Program Files (x86)\Sony\Sony PC Companion\Drivers\{4804CEA3-DDE0-46A0-8430-54DFDE2C5EC0}.cab
13:02:38,48 [PCCompanion 13/07/24] DriversUpdate: Downloading Package {884EF9E6-97FC-41A1-9CD3-636DAAEA6035} http://dl-desktop-apps.sonymobile.com/stage/PCCompanion_2.0/Drivers/ed6.0_Signed_All_1.00.002.cab
13:02:41,28 [Device 13/08/27] Check device status...
13:02:41,28 [Device 13/08/27] Check device status finished.
13:02:44,57 [Syncengine 13/05/22] Starting new oneway sync PC to phone
13:02:44,57 [Syncengine 13/05/22] [Events] Open PIM database...
13:02:44,57 [CAgdOutlook 13/01/08] InitAutomation
13:02:44,57 [CAgdOutlook 13/01/08] OpenCalendar
13:02:44,57 [CAgdOutlook 13/01/08] -------------------------------------------------------
13:02:44,57 [CAgdOutlook 13/01/08] m_hLibrary FAILED
13:02:44,57 [Syncengine 13/05/22] Failed.
13:02:44,62 [Syncengine 13/05/22] [Events] Close PIM database...
13:02:53,98 [SonyEricssonMTPExt 13/01/09] MTPRequest:end() failed: 0x80042006 PARAMETER_NOT_SUPPORTED
13:02:53,98 [Device 13/08/27] [MTP Extensions] GetExtDeviceProperty(D043) failed, Error: 0x80042006
13:02:53,98 [PCCompanion 13/07/24] Activate CalendarManager
13:03:04,99 [PCCompanion 13/07/24] DriversUpdate: Package downloaded to C:\Program Files (x86)\Sony\Sony PC Companion\Drivers\{884EF9E6-97FC-41A1-9CD3-636DAAEA6035}.cab
13:03:05,07 [PCCompanion 13/07/24] DriversUpdate: Downloading Package {2FC12C0B-6D73-4F66-8D2D-64E907627969} http://dl-desktop-apps.sonymobile.com/stage/PCCompanion_2.0/Drivers/JDM_Signed_All_1.00.001.cab
13:03:20,17 Sony PC Companion already running
Is there any help?

To check if there could be some problems with your calendar database try to create a new calendar in MS Outlook. Add a test meeting and then point the calendar sync in PC Companion to the newly created calendar folder in MS Outlook. Now try to sync and check if it still fails. If it works, there is probably something wrong with your default calendar folder in MS Outlook.
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Calendar syncing problems with laptop and iphone

Calendar entries on my iphone don't find their way to my ical on my laptop. When i connect and sync all ical entries are double entered on my phone. Please can anyone help.
Driving me mad as i just can't rely on it!

I think this might be the same problem I'm having, except that I'm having the same problem with both the calendar and the address book. I know things are syncing correctly between my work laptop, my home laptop, my home desktop, and MobileMe. My problem is with my phone. Everything synced fine until I upgraded to version 3. Then the phone would not update at all. I've tried to turn on the Contacts and Calendars in the Settings, but the "switches" won't stay ON. The Mail switch stays on with no problem. I finally forced the phone to sync through iTunes, but then I had double entries in the calendar and double contacts (on the phone only). So .. how to I get it to sync automatically, and how do I get rid of the double entries and contacts? Should I completely delete my account on my phone, and start over? I don't want to mess something up.

HT1386 Windows 8 Syncing Problem with Contacts and Calendars Office 2007 and iphone 4

I have a new Dell Inspiron 17R and just did a sync with my iphone 4. It wiped out my contact and calendar listing. I have selected the contacts and calenders sync option. It is almost like the sync process can not fine the pst file on this new Windows 8 computer.

For this particular issue, as suggested by yellowadept, go the the info tab at under the advanced section, choose replace contact information on iphone. This will over write any contact information on the iphone with what you have in address book on the computer.
However, if you are interested in what part of the 111 contacts will be changed, you could open address book first. Then highlight all your contacts and click on file>export>as vcard. Then you could back up all your contacts to your desktop. After you export all your contacts then you could sync the iphone and allow the changes to see what changes were made. If the iphone actually changed anything, then you could delete all your contacts in address book, then import the vcards back in.
Also, keeping a back-up of your contacts and calendars is a pretty good idea.
Hope this helps.

Syncing appointments with Z30 and Outlook 2010

I'm having a problem with deleting appointments on either my Z30 or on Outlook 2010. When I delete an appointment on one calendar, it remains on the other calendar when syncing. I have the settings to sync both ways, 1 year prior and all future, and conflicts use Outlook. Does anyone else have this problem? How can I fix this? I would like it to delete the appointment from both calendars when I delete it from one. Thanks!

I'm having a problem with deleting appointments on either my Z30 or on Outlook 2010. When I delete an appointment on one calendar, it remains on the other calendar when syncing. I have the settings to sync both ways, 1 year prior and all future, and conflicts use Outlook. Does anyone else have this problem? How can I fix this? I would like it to delete the appointment from both calendars when I delete it from one. Thanks!

IPhone sync problem with iCal and Address Book

I have a new iPhone 4 that is not syncing contacts or events. It doesn't seem to matter whether the event or contact is created in my iMac or on the iPhone. Either way, the data doesn't move. During the iPhone synch process, where iTunes tells you what is going on, syncing calendars and contacts doesn't even appear. When I had my iPod Touch, all worked well. I saw a post about resetting in iSync, etc., but when I look there, I don't even see my iPhone, and so far I can't add it. My only option there is to add a bluetooth device. So I need some help. Any suggestions would be greatly appreciated. Thanks.
Chuck

You're welcome.
You can't hurt anything by resetting the sync history on your Mac, and doing so may resolve the problem.
Syncing contacts direct with a supported Address Book application and syncing calendar events direct with a supported Calendar app on your computer via the iTunes sync process has nothing to do with a MobileMe account - a trial account or otherwise. Completely separate and not related even if you are syncing contacts and calendar events over the air with your MobileMe account on your iPhone. If you are doing so with your iPhone, syncing direct with the Address Book and iCal via the iTunes sync process is not required.

Contact and Calendar sync problems on iPhone and iPad

Here is the deal. I have an iPhone and iPad. Everytime I sync one, then the other I get the message that the iPhone or iPad is sync'd with a different user. I am the only one on this PC and only one account. And the Contacts and Calendar are unchecked for sync every time. I have to manually check them. It is like my iPad and iPhone do not like to be sync'd to the same Apple account. I want information for contacts and calendar to be the same on both. Advice????

Synced with a different user, or with a different iTunes library?
You are syncing contacts and calendar events with which supported address book and calendar app on your computer?
The iTunes account has nothing to do with syncing contacts and calendar events with a supported address book and calendar app on your computer, but it does have something to do with syncing iTunes content.

IPhone 3Gs syncing problems with PC and photos

An executive at my company is experiencing syncing issues with his photos on his PC and iPhone 3Gs. He's gone to the Apple Store and met with a Genius Bar consultant and they've already wiped the phone "clean" and still is unable to sync his photos to his iPhone. Any suggestions or fixes are greatly appreciated. He recently upgraded his laptop to Windows 7, could that be a contributing factor? Thank you.

Unlikley it's Windows 7. Maybe delete the iPod photo cache?... http://support.apple.com/kb/TS1314

Syncing issues between iPhone and Outlook 2003

After syncing my iPhone with my Outlook contacts, I realized that some of my contacts were doubling up - both in Outlook and on the iPhone. Per a friend's instructions, I had to go in and manually delete the doubles in Outlook and did the same thing on my iPhone. It's been about a week now since I last synced and suddenly I started realizing that more and more of my contacts are missing!! Is there anything i can do to retrieve them?
Thank you!

I have experienced the same problem with Outlook 2007 and the most recent i phone purchased late last year. Have you had a succesful reply as i do not want to delete my duplicates just to have the same problem repeat itself again?

Syncing problem between iphone and two computers. Transfer speed issue.

An issue that I've recently started having problems with is syncing my contacts and calendar into two computers and my iphone. I've recently pickup up a new macbook pro to use when out of the office but my mac at work is still my main computer.
The problem is the two computers get equal usage but they also each get their own random entries as well as the iphone which requires me to sync the two to my iphone a few times a week. The computer at work runs the sync fine and is my main computer with the music stored on it. The sync with that one runs in no time as long as their isn't any change with the music. The problem comes about when I try and sync with my laptop. I have the sync music option turned off and I always click merge info for my calendar and contacts (about 2000 entries for contacts). The sync with the laptop can sometimes take over 10 minutes and I can't figure out why as it only shows the sync in progress bar.
It's not like I'm changing much info, it's usually just the calendar so I can't figure out why it takes so long on a much newer computer.
Any info would be greatly welcomed.
Thanks,
Robert

One thing that might help out.
Create a new login account on the new computer.
Open address book and enter a test or real contact.
open itunes and go through the initial setup.
Connect the iphone and try syncing just contacts.
Allow the contacts to merge.
If this takes the same amount of time, then it is a system wide issue and you might need to reset isync.
If the sync only takes a short time like on the work computer, then it might be with the data or a program you have running in your user account when you login.
If you need to reset isync or sync services, here are a few articles that might help out.
One article is for osx 10.4.x and the other is for 10.5.x
http://support.apple.com/kb/HT1865
http://support.apple.com/kb/TS1628?viewlocale=en_US
http://support.apple.com/kb/TS1627?viewlocale=en_US
Make sure you use the correct article if you decide to reset sync services!!!!
Hope this helps.

Sync problem with iphone 4 and Outlook 2010 Calendar

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