Sync Problem with Zen 8GB ¬____

Question

Okay, so I bought my zen, then after some issues that have been delt with and a replacement later, I finnally got a zen that worked, and hav been using it for about a month now.
im very happy with it, but i hav been having the most annoying problem with it. basically i did the big NO NO of connecting the player BEFORE installing it with the CD, so Vista has installed it, i think but without the right software to do so.
so now, everytime i connect it to the computer, even after installing the CD, all it does is charge, it does not dock. after hours of stress and hair pulling, i finally found how to get it to dock.
I go to device manager and uninstall the creative zen, then take out the USB, then put it back in.
this allows me to go into dock mode, but a little vista bubble in the corner says it is installing new hardware (the zen) and after about 5 seconds, the zen is back in device manager after a "successful installation", and it once again becomes undocked untill I uninstall and repeat.
If i go to propeties of the creative zen it says "This device cannot start. (Code 0)" is that is any help.
its so annoying and stressful, having to drag 3 songs on at a time, and i cant create any playlists or do anything much other than charge the player.
so i beg of anyone who knows the cure to this problem, please help i cant see any topics for this specific problem, and none of the FAQs help ?____?
sorry for the grammer and stuffs, its 5am and im abit tierd lol thanks in advance for any help

Answer 1

majinbell wrote:
Okay, so I bought my zen, then after some issues that have been delt with and a replacement later, I finnally got a zen that worked, and hav been using it for about a month now.
im very happy with it, but i hav been having the most annoying problem with it. basically i did the big NO NO of connecting the player BEFORE installing it with the CD, so Vista has installed it, i think but without the right software to do so.
so now, everytime i connect it to the computer, even after installing the CD, all it does is charge, it does not dock. after hours of stress and hair pulling, i finally found how to get it to dock.
I go to device manager and uninstall the creative zen, then take out the USB, then put it back in.
this allows me to go into dock mode, but a little vista bubble in the corner says it is installing new hardware (the zen) and after about 5 seconds, the zen is back in device manager after a "successful installation", and it once again becomes undocked untill I uninstall and repeat.
If i go to propeties of the creative zen it says "This device cannot start. (Code 0)" is that is any help.
its so annoying and stressful, having to drag 3 songs on at a time, and i cant create any playlists or do anything much other than charge the player.
so i beg of anyone who knows the cure to this problem, please help i cant see any topics for this specific problem, and none of the FAQs help ?____?
sorry for the grammer and stuffs, its 5am and im abit tierd lol thanks in advance for any help
Do you have Service Pack installed on the Computer? Did you try to have Windows update the driver for it's? Do you have another usb cord for the device you can use as the cord could be bad. I would try a new cord before I did anything else to my computer. Take player to the store with you when purchasing so you know that it's the right one. They're not very expsensi've(under $0.00 U.S.) You may try system restore to a time befroe you started using the Zen. BE ADVISED THAT WILL DELETE ALL FILES,PROGRAMS,WINDOWS UPDATES ECT, that where installed after the restore date. Have you formatted the playe? That too will erase all files on the Zen. I would try the format on the player first before a system restore.