Sync problems between iOS devices and iMac desktop

Hi Folks,
I am having an odd prolem which has started to cause me some concerns with possible lost contacts. I have been adding contacts normally using my iPhone especially when out and about. Sometimes to make the typing a bit easier I have done it in a web browser into iCloud or on my desktop iMac. All sounds normal right ?
Having been searching for some contacts I have suddenly been unable to find them, weird - I am sure I put that guy in there a few days ago. Ok so look in the iPhone contacts and its there, look on the ipad and its there, but in the web access icould it not. Stuff entered on the iphone or ipad do sync to ech other, but apparently somehow bypassing the web accessed icloud.
Dig a bit deeper and find that about 300 out of 3500 contacts are not in all places.
Contacts added on the iphone are in the ipad and vice versa, but they arent on the icloud web or in the iMac on my desk.
Has anybody got any ideas whats going on here ? I do knwo that I often see at the foot of a contact in the iphone LINKED contacts that have all the same details.
Can somebody please xplain what all these different data sets are and how can I get them all merged into one set and have that data everywhere ??
Any advice much appreciated
Thank you !

On the iMac open iCal.
From the menu bar click iCal > Preferences then select the Accounts tab then the Account Information tab.
Select iCloud on the left under Accounts.
Make sure: Enable this account is selected
And select Push from the pop up menu next to: Referesh Calendars
Now reset your iOS devices.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

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