Sync problems w Mac & Curve (deletion of contacts)

Continued from BlackBerryHelp on Twitter:
I have a Curve 8520 software v 5.0.0.900 & a Mac (with Leopard). I've had the phone a little over a year now and been successfully syncing to iCal and to Apple Address Book v4.1.2(702) (lately via BlackBerry Desktop v2.0.0).
Recently I noticed some contacts missing -- most noticeably my wife! She called me and it showed up as her phone number only. Strangely, the Speed Dial still dialed her number.
I reentered her info and successfully synced again. Don't know what caused it, so don't know how the fix could be suggested.

wmfranke wrote:
That seems like an irrelevant blanket response.
Sorry you feel like that.
Those of us on here are just ordinary users and have no link to any organisation nor or we paid.
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

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