Sync Second iPhone
The phone aspect of my iPhone G3 stopped working well. It was easier and cheeper to get a new iPhone. Everything else works well on the old iPhone and I'd like to use the as an iPod. I can't get it to sync with my iTunes. What comes up is,"Can not be used because it requires iTunes version 10.0 or later... download latest version of iTunes. The old iPhone has 4.1 and I can't download iTunes because I already have it.
How can I sync the old iPhone along with my new one so I can also use the old one as a non-phone?
Thank you for your help!
You select the backup from your previous iPhone and then restore the new iPhone to be as the old one. A link to the manual: http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
See “Restoring from a Backup” on page 257
Best regards
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Sync second iphone to one itunes
I have a simple question if any one can guide me through i would be really grateful.
I had an iphone 3g previously which was sync'd to my laptop. So all the apps i purchased and data were stored in the itunes. Now a few months back i gave away my iphone 3g and got an iphone 4. i kept using it and didn't sync it with any itunes at all. Now i was wondering that if i sync it with my same itunes what will happen to the apps that i purchased with 3g. And what will happen to the data /apps on my new iphone if i proceed with the sync on the same itunes? will it get deleted? i want to keep data/apps from both my phones dont want to lose them.
i really dont know what to do now. I hope i get a solution. the memory of my new phone is nearly full.
Thanks.Plug it in and sync.
You can sync as many iphone as you like to one computer.
How to use multiple iPods, iPads, or iPhones with one computer -
We want to update our second iPhone 4 on one single iMac, but are afraid that the data of the 1st phone will be overwritten when syncing the 2nd phone. What to do?
Create a separate user account for the second phone. See http://support.apple.com/kb/HT1495 (and http://support.apple.com/kb/HT2542).
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iTunes places the .ipsw file here:
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~/Library/iTunes/iPhone Software Updates
XP:
C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
7 &Vista:
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
Find and delete any and all .ipsw files on your computer. There should only be one, but delete all that you find. Next, disable ALL firewalls & security software on your computer. Connect your phone, iTunes running & restore from backup. Follow this by syncing your content back to your phone.
This will force iTunes to re-download the .ipsw file, as I suspect yours is corrupt. -
When syncing my iPhone with my iPhone, I get a message that 2 items did not sync - use iTunes for help.
But I can't find any help information in iTunes at all, let alone when items are not syncing.
How do I figure out what is not syncing?Since it seems App related, I'm not sure what to offer you. I guess the only suggestion I have is for you to reboot your iPad and then try again. To reboot, hold the power and home buttons at the same time for at least 10 seconds (keep holding past the swipe to shut down bar if it appears) until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any settings or data, so it's worth a shot.
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I used to sync my iPhone 4 to the family computer because it is a mac, but I recently moved out and need to sync it with my computer (a pc). I know I will lose all my music and video content but is there a way to prevent the loss of my app data? I do not see anywhere I can transfer information besides purchases made on the phone. It would appear iTunes will not let me back up data onto a computer that I do not already sync with. Any ideas?
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http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
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4. Store>Authorize this computer.
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You should be good to go. -
Synching a second iPhone to the same iTunes library.
My wife and I have just got iPhones. I have an Apple ID but my wife does not. In the past we have synced the family iPad, iPod Touch and Nano to the iTunes library on our iMac. Music and Apps were shared across these devices without any problems.
I've synced my iPhone to iTunes. Before my wife tries to synch parts of the music library and selected Apps should she:
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If she chooses the first option she misses the opportunity to get 5GB of iCloud storage.
If she takes the second option can we both access and share any subsequent purchases, be they Apps, music or movies?
I've searched the discussions forum and followed various links to knowledge base articles but have yet to find a clear answer to these circumstances. I hope someone can clarify things.
Thanks.
Will PercyYou both need, & should use different Apple ID's for iCloud, iMessage & FaceTime. You both can continue to use the same Apple ID for iTunes content.
Your wife needs an Apple ID for iMessage, FaceTime & iCloud.
The Apple ID needs to be a verified email address. Once you have an email address, that can be verified, go here & create the ID:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/createAppleId
Then on her phone, turn off Contacts, Calendars, etc. for iCloud. You'll be prompted to keep the data or delete it from the phone, then turn off iMessage, FaceTime & delete the iCloud account...Settings>iCloud...scroll down...delete account. Then, setup iCloud using the new Apple ID, turn on iMessage & Facetime.
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Syncing 2 iPhones with different Apple ID's on 1 Mac
Hi,
I want to sync two iPhones 4 with different Apple ID's on one Mac. I want to do this by creating a second iTunes library.
The second iPhone which I want to sync, has already been synced to another pc. I know that when I do this, all music on the iPhone will be erased. That's ok with me. I would like to know what other data on the iPhone will then be erased:
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ErwinSyncing to a new iTunes library will wipe the phone and replace it with media from the new iTunes library. However, if you carefully follow wjosten's post here: https://discussions.apple.com/message/13356770#13356770 you can migrate to the new computer without losing everything. (You'll still lose any music and other media not in the new library but you will retain your messages, settings and apps. Your contacts and calendar will be merged Address Book and iCal on the new computer, however.) I would suggest that as a safety precaution you use the free app My Contacts Backup to backup your contacts. This backup is attached to an email that you send to your self, and can be used to re-import your contacts if anything goes wrong.
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CAn You Sync Two iPhones to the same iTunes Account?
Has anyone been successful in syncing two iPhones to the same iTunes account. I am the main user of our Mac and my wife just uses it for email and internet browsing. Basically she uses my user account and therefore we share one contacts list, one calendar, one iTunes, and both use the same Mac Mail with our own email addresses. Both also want to use MobileMe.
Thanks,
trippjYes.. It is a very difficult process.. First, log into 1 computer with your account and Authorize that computer to use the iPhone. then Sync your phone.. Log out and go to the second computer.. login and Authorize then sync your phone.
It worked for me -
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http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
1. Disable auto sync when an iPod/iPhone is connected under Preferences>Devices in itunes(under the edit menu if using Windows).
2. Make sure you have one contact & one event in the supported applications(Outlook, Windows Address Book) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect her phone, iTunes running, do not sync at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding her contacts & calendars asking to merge or replace, select merge.
You should be good to go. -
Every time I sync my iPhone 4 with iTunes the number of my custom ring tones change. I have 7 custom ring tones listed. The first time it will load 1 of the ring tones and the next time it will load 3, The next time it will be back to 1. If I have assigned one of the custom ring tones and it does not get loaded it goes back to the ring tone that came with the phone. The last time itunes gave me 4 of the 7 so I have not tried to sync it again. I am using iTunes 10 (10.4.10), and windows 7.
Has anyone else had this problem??
Any ideas to what I need to do??Have you ever had all 7 of them synced before? Are these ringtones you made yourself? Is there a chance they could exceed 30 seconds in length? Is there a chance you have moved the original file location on the computer? May need the answers to a couple more questions to try and determine an answer.
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Address Book no longer syncs to iPhone
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Now I have all my contacts back in my iPhone again. But I have lost the group information that I created (business, personal, etc). This is not a big problem. Even if I have to create the groups and assign records to them manually, I can have it done in an hour or so, which is nothing compared to the time I have been wasting trying to get this problem fixed. -
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The iPhone 'my iPhone' cannot be synced. You do not have enough access privileges for this operation.
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That's what you now need to re-enter in your phone.
Once entered you can go to system/general/Passcode lock
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when i try to sync my iPhone 5s (iOS 8.1.2), iTunes (12.1) crashes. Any solutions?
here's the entire log:
Process: iTunes [34548]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 12.1 (12.1.0.50)
Build Info: iTunes-1200012001000050~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: iTunes [34548]
User ID: 501
Date/Time: 2015-02-17 13:18:08.096 +0800
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: 46A995CB-BB22-CDEE-6441-567D00414B42
Sleep/Wake UUID: 5253ACB5-3109-44AB-9902-6653D6FD82B7
Time Awake Since Boot: 210000 seconds
Time Since Wake: 4600 seconds
Crashed Thread: 32 CFRunLoopThread (Download)
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSRangeException', reason: '*** -[__NSArrayM objectAtIndex:]: index 0 beyond bounds for empty array'
terminating with uncaught exception of type NSException
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff98c7566c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff9749c76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff98b3fdf4 -[__NSArrayM objectAtIndex:] + 260
3 CFNetwork 0x00007fff9ad43199 _ZN14HTTPReadStream36nextConnectionCacheKeyFromProxyArrayEv + 33
4 CFNetwork 0x00007fff9ad41909 _ZN14HTTPReadStream12startRequestEP13CFStreamError + 149
5 CFNetwork 0x00007fff9ad430fb _ZN14HTTPReadStream20pacExecutionCompleteEPK9__CFArrayP9__CFError + 211
6 CFNetwork 0x00007fff9ad15026 _ZL23executionContextPerformPv + 795
7 CoreFoundation 0x00007fff98b93681 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
8 CoreFoundation 0x00007fff98b8580d __CFRunLoopDoSources0 + 269
9 CoreFoundation 0x00007fff98b84e3f __CFRunLoopRun + 927
10 CoreFoundation 0x00007fff98b84858 CFRunLoopRunSpecific + 296
11 CoreFoundation 0x00007fff98c3aef1 CFRunLoopRun + 97
12 iTunes 0x000000010ce1f2a4 iTunes + 13652644
13 iTunes 0x000000010ce1f89a iTunes + 13654170
14 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
15 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_body + 0
16 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 0:: iTunes main Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x00007fff9ba534ac OSAtomicDequeue + 8
1 libsystem_malloc.dylib 0x00007fff8fd308cc nano_malloc + 35
2 libsystem_malloc.dylib 0x00007fff8fd30877 malloc_zone_malloc + 71
3 libsystem_malloc.dylib 0x00007fff8fd2f395 malloc + 42
4 com.apple.CoreGraphics 0x00007fff90cedea2 CGDigesterCreateMD5 + 16
5 com.apple.CoreGraphics 0x00007fff90ced4d0 color_space_create_icc + 424
6 com.apple.CoreGraphics 0x00007fff90cf0480 CGColorSpaceCreateWithICCProfile + 12
7 com.apple.CoreGraphics 0x00007fff90d205e1 CGColorSpaceCreateICCBased + 115
8 com.apple.ImageIO.framework 0x00007fff928858f5 ImageIO_CreateICCBasedColorSpaceWithProfile + 114
9 com.apple.ImageIO.framework 0x00007fff9288586c ImageIO_CreateICCBasedColorSpaceWithProfileData + 30
10 com.apple.ImageIO.framework 0x00007fff92885837 CGColorSpaceCreateWithCopyOfData + 55
11 com.apple.ImageIO.framework 0x00007fff928b19f5 initImagePng + 3125
12 com.apple.ImageIO.framework 0x00007fff9287e5c2 makeImagePlus + 1042
13 com.apple.ImageIO.framework 0x00007fff928a42ad CGImageSourceCreateImageAtIndex + 176
14 com.apple.iTunes 0x000000010c711b22 0x10c11a000 + 6257442
15 com.apple.iTunes 0x000000010c7115c7 0x10c11a000 + 6256071
16 com.apple.iTunes 0x000000010c713073 0x10c11a000 + 6262899
17 com.apple.iTunes 0x000000010c3c51e4 0x10c11a000 + 2798052
18 com.apple.iTunes 0x000000010c3c5ea7 0x10c11a000 + 2801319
19 com.apple.iTunes 0x000000010ca73881 0x10c11a000 + 9803905
20 com.apple.iTunes 0x000000010ca73265 0x10c11a000 + 9802341
21 com.apple.iTunes 0x000000010ca73151 0x10c11a000 + 9802065
22 com.apple.iTunes 0x000000010c7aab77 0x10c11a000 + 6884215
23 com.apple.iTunes 0x000000010c92686f 0x10c11a000 + 8439919
24 com.apple.iTunes 0x000000010c92703c 0x10c11a000 + 8441916
25 com.apple.iTunes 0x000000010c92703c 0x10c11a000 + 8441916
26 com.apple.iTunes 0x000000010c92703c 0x10c11a000 + 8441916
27 com.apple.iTunes 0x000000010c92703c 0x10c11a000 + 8441916
28 com.apple.iTunes 0x000000010c92703c 0x10c11a000 + 8441916
29 com.apple.iTunes 0x000000010c92703c 0x10c11a000 + 8441916
30 com.apple.iTunes 0x000000010c92821b 0x10c11a000 + 8446491
31 com.apple.iTunes 0x000000010c96b350 0x10c11a000 + 8721232
32 com.apple.iTunes 0x000000010cb1dd3f 0x10c11a000 + 10501439
33 com.apple.AppKit 0x00007fff8eb2db7a -[NSView _drawRect:clip:] + 4335
34 com.apple.AppKit 0x00007fff8eb2a903 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3198
35 com.apple.AppKit 0x00007fff8eb2b420 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6043
36 com.apple.AppKit 0x00007fff8ec38870 -[NSNextStepFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 275
37 com.apple.AppKit 0x00007fff8eb262cb -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2761
38 com.apple.AppKit 0x00007fff8eb04e2d -[NSView displayIfNeeded] + 1876
39 com.apple.iTunes 0x000000010c933c99 0x10c11a000 + 8494233
40 com.apple.iTunes 0x000000010c295998 0x10c11a000 + 1554840
41 com.apple.iTunes 0x000000010c296289 0x10c11a000 + 1557129
42 com.apple.iTunes 0x000000010c9e5e46 0x10c11a000 + 9223750
43 com.apple.iTunes 0x000000010c9e4e68 0x10c11a000 + 9219688
44 com.apple.iTunes 0x000000010c9e4ac0 0x10c11a000 + 9218752
45 com.apple.iTunes 0x000000010c40ab2d 0x10c11a000 + 3083053
46 com.apple.iTunes 0x000000010c36e106 0x10c11a000 + 2441478
47 com.apple.iTunes 0x000000010c8946ae 0x10c11a000 + 7841454
48 com.apple.iTunes 0x000000010c894661 0x10c11a000 + 7841377
49 com.apple.iTunes 0x000000010c97dbd4 0x10c11a000 + 8797140
50 com.apple.iTunes 0x000000010c97e794 0x10c11a000 + 8800148
51 com.apple.iTunes 0x000000010c97e85a 0x10c11a000 + 8800346
52 com.apple.CoreFoundation 0x00007fff98b93681 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
53 com.apple.CoreFoundation 0x00007fff98b8580d __CFRunLoopDoSources0 + 269
54 com.apple.CoreFoundation 0x00007fff98b84e3f __CFRunLoopRun + 927
55 com.apple.CoreFoundation 0x00007fff98b84858 CFRunLoopRunSpecific + 296
56 com.apple.HIToolbox 0x00007fff99253aef RunCurrentEventLoopInMode + 235
57 com.apple.HIToolbox 0x00007fff9925386a ReceiveNextEventCommon + 431
58 com.apple.HIToolbox 0x00007fff992536ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
59 com.apple.AppKit 0x00007fff8e9fff81 _DPSNextEvent + 964
60 com.apple.AppKit 0x00007fff8e9ff730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
61 com.apple.AppKit 0x00007fff8e9f3593 -[NSApplication run] + 594
62 com.apple.iTunes 0x000000010c8cd6a6 0x10c11a000 + 8074918
63 com.apple.iTunes 0x000000010c11c934 0x10c11a000 + 10548
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9bded232 kevent64 + 10
1 libdispatch.dylib 0x00007fff95aa9a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff9bdec94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff934c640d start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff98b85b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff98b84ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff98b84858 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff98c3aef1 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x0000000113a1edd6 __thr_AMRegisterForCallbacks + 426
7 libdispatch.dylib 0x00007fff95aa6c13 _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff95aa988f _dispatch_root_queue_drain + 935
9 libdispatch.dylib 0x00007fff95ab7fe4 _dispatch_worker_thread3 + 91
10 libsystem_pthread.dylib 0x00007fff934c8637 _pthread_wqthread + 729
11 libsystem_pthread.dylib 0x00007fff934c640d start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff9bdec94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff934c640d start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff9bdec94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff934c640d start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff9bdec94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff934c640d start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff9bdec94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff934c640d start_wqthread + 13
Thread 8:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff98b85b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff98b84ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff98b84858 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff98c3aef1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010ce1f2a4 0x10c11a000 + 13652644
7 com.apple.iTunes 0x000000010ce1f89a 0x10c11a000 + 13654170
8 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff9bdec136 __psynch_cvwait + 10
1 com.apple.iTunes 0x000000010cddf7d1 0x10c11a000 + 13391825
2 com.apple.iTunes 0x000000010c25e0cc 0x10c11a000 + 1327308
3 com.apple.iTunes 0x000000010c25eebc 0x10c11a000 + 1330876
4 com.apple.iTunes 0x000000010ce1f89a 0x10c11a000 + 13654170
5 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 10:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff9bdec3fa __select + 10
1 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 11:: CoreAudioNotificationThread
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff98b85b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff98b84ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff98b84858 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff98c3aef1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010c359c25 0x10c11a000 + 2358309
7 com.apple.iTunes 0x000000010ce1f89a 0x10c11a000 + 13654170
8 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 12:: TrackProcessor::ManagerThread
0 libsystem_kernel.dylib 0x00007fff9bdec136 __psynch_cvwait + 10
1 com.apple.iTunes 0x000000010cddf7d1 0x10c11a000 + 13391825
2 com.apple.iTunes 0x000000010cddf193 0x10c11a000 + 13390227
3 com.apple.iTunes 0x000000010cef97ee 0x10c11a000 + 14546926
4 com.apple.iTunes 0x000000010cef84cb 0x10c11a000 + 14542027
5 com.apple.iTunes 0x000000010ce1f89a 0x10c11a000 + 13654170
6 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 13:: TrackProcessor::CooperativeProcessingFiber
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.iTunes 0x000000010c6ea960 0x10c11a000 + 6097248
3 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 14:: AFCVolumeNotificationThread
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff98b85b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff98b84ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff98b84858 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff98c3aef1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010ce1f2a4 0x10c11a000 + 13652644
7 com.apple.iTunes 0x000000010ce1f89a 0x10c11a000 + 13654170
8 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 15:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff98b85b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff98b84ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff98b84858 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff98c3aef1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010ce1f2a4 0x10c11a000 + 13652644
7 com.apple.iTunes 0x000000010ce1f89a 0x10c11a000 + 13654170
8 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 16:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff98b85b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff98b84ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff98b84858 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff9ad25c80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff9a94490a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 17:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff9bdec136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff93f06c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8ff2e984 JSC::BlockAllocator::blockFreeingThreadMain() + 228
3 com.apple.JavaScriptCore 0x00007fff8ff2414f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 18:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff9bdec136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff93f06c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8ff2ef1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff8ff2ed78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8ff2414f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 19:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff9bdec136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff93f06c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8ff2ef1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff8ff2ed78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8ff2414f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 20:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff9bdec136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff93f06c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8ff2ef1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff8ff2ed78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8ff2414f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 21:: AFCConnectionRunLoopThread
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff98b85b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff98b84ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff98b84858 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff98c3aef1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010ce1f2a4 0x10c11a000 + 13652644
7 com.apple.iTunes 0x000000010ce1f89a 0x10c11a000 + 13654170
8 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff98b85b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff98b84ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff98b84858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff8eb6333b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 23:: AirTrafficHostMessageThread
0 libsystem_kernel.dylib 0x00007fff9bdec3fa __select + 10
1 com.apple.AirTrafficHost 0x000000011c449c61 ATProcessLinkCopyMessageFromChild + 119
2 com.apple.AirTrafficHost 0x000000011c44800a ATHostConnectionReadMessage + 76
3 com.apple.iTunes 0x000000010c16e95a 0x10c11a000 + 346458
4 com.apple.iTunes 0x000000010ce1f89a 0x10c11a000 + 13654170
5 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 24:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff98b85b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff98b84ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff98b84858 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff98c3aef1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010ce1f2a4 0x10c11a000 + 13652644
7 com.apple.iTunes 0x000000010ce1f89a 0x10c11a000 + 13654170
8 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 25:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff98b85b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff98b84ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff98b84858 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff98c3aef1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010ce1f2a4 0x10c11a000 + 13652644
7 com.apple.iTunes 0x000000010ce1f89a 0x10c11a000 + 13654170
8 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 26:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff98b85b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff98b84ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff98b84858 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff98c3aef1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010ce1f2a4 0x10c11a000 + 13652644
7 com.apple.iTunes 0x000000010ce1f89a 0x10c11a000 + 13654170
8 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.iTunes 0x000000010c6ea757 0x10c11a000 + 6096727
3 com.apple.iTunes 0x000000010c6e99b0 0x10c11a000 + 6093232
4 com.apple.iTunes 0x000000010c6e96a0 0x10c11a000 + 6092448
5 com.apple.iTunes 0x000000010c168099 0x10c11a000 + 319641
6 com.apple.iTunes 0x000000010c5e0a1e 0x10c11a000 + 5007902
7 com.apple.iTunes 0x000000010c6ea995 0x10c11a000 + 6097301
8 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.iTunes 0x000000010c6ea757 0x10c11a000 + 6096727
3 com.apple.iTunes 0x000000010c6e99b0 0x10c11a000 + 6093232
4 com.apple.iTunes 0x000000010c6e96a0 0x10c11a000 + 6092448
5 com.apple.iTunes 0x000000010cddf431 0x10c11a000 + 13390897
6 com.apple.iTunes 0x000000010cacb42a 0x10c11a000 + 10163242
7 com.apple.iTunes 0x000000010cabca60 0x10c11a000 + 10103392
8 com.apple.iTunes 0x000000010cacdaa9 0x10c11a000 + 10173097
9 com.apple.iTunes 0x000000010cacc730 0x10c11a000 + 10168112
10 com.apple.iTunes 0x000000010cad10e7 0x10c11a000 + 10186983
11 com.apple.iTunes 0x000000010c6ea995 0x10c11a000 + 6097301
12 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
13 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
14 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.iTunes 0x000000010c6ea757 0x10c11a000 + 6096727
3 com.apple.iTunes 0x000000010c6e99b0 0x10c11a000 + 6093232
4 com.apple.iTunes 0x000000010c6e96a0 0x10c11a000 + 6092448
5 com.apple.iTunes 0x000000010cddf431 0x10c11a000 + 13390897
6 com.apple.iTunes 0x000000010cacb42a 0x10c11a000 + 10163242
7 com.apple.iTunes 0x000000010cabca60 0x10c11a000 + 10103392
8 com.apple.iTunes 0x000000010cac0d27 0x10c11a000 + 10120487
9 com.apple.iTunes 0x000000010cacc7f0 0x10c11a000 + 10168304
10 com.apple.iTunes 0x000000010cad10e7 0x10c11a000 + 10186983
11 com.apple.iTunes 0x000000010c6ea995 0x10c11a000 + 6097301
12 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
13 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
14 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff9bde74de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9bde664f mach_msg + 55
2 com.apple.iTunes 0x000000010c6ea757 0x10c11a000 + 6096727
3 com.apple.iTunes 0x000000010c6e99b0 0x10c11a000 + 6093232
4 com.apple.iTunes 0x000000010c6e96a0 0x10c11a000 + 6092448
5 com.apple.iTunes 0x000000010cddf431 0x10c11a000 + 13390897
6 com.apple.iTunes 0x000000010c4ac96b 0x10c11a000 + 3746155
7 com.apple.iTunes 0x000000010c4ac272 0x10c11a000 + 3744370
8 com.apple.iTunes 0x000000010c6ea995 0x10c11a000 + 6097301
9 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
10 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
11 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff9bdec136 __psynch_cvwait + 10
1 com.apple.iTunes 0x000000010cddf7d1 0x10c11a000 + 13391825
2 com.apple.iTunes 0x000000010cddf193 0x10c11a000 + 13390227
3 com.apple.iTunes 0x000000010c4e2307 0x10c11a000 + 3965703
4 com.apple.iTunes 0x000000010c4e0f1a 0x10c11a000 + 3960602
5 com.apple.iTunes 0x000000010c4e1579 0x10c11a000 + 3962233
6 com.apple.iTunes 0x000000010c3b1144 0x10c11a000 + 2715972
7 com.apple.iTunes 0x000000010c3aff74 0x10c11a000 + 2711412
8 com.apple.iTunes 0x000000010ce1e75a 0x10c11a000 + 13649754
9 com.apple.iTunes 0x000000010ce1f89a 0x10c11a000 + 13654170
10 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
11 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
12 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 32 Crashed:: CFRunLoopThread (Download)
0 libsystem_kernel.dylib 0x00007fff9bdec286 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff92a40b53 abort + 129
2 libc++abi.dylib 0x00007fff96a07a21 abort_message + 257
3 libc++abi.dylib 0x00007fff96a2f9d1 default_terminate_handler() + 267
4 libobjc.A.dylib 0x00007fff974a07d6 _objc_terminate() + 103
5 libc++abi.dylib 0x00007fff96a2d0a1 std::__terminate(void (*)()) + 8
6 libc++abi.dylib 0x00007fff96a2cd48 __cxa_rethrow + 99
7 libobjc.A.dylib 0x00007fff974a05f4 objc_exception_rethrow + 40
8 com.apple.CoreFoundation 0x00007fff98b848eb CFRunLoopRunSpecific + 443
9 com.apple.CoreFoundation 0x00007fff98c3aef1 CFRunLoopRun + 97
10 com.apple.iTunes 0x000000010ce1f2a4 0x10c11a000 + 13652644
11 com.apple.iTunes 0x000000010ce1f89a 0x10c11a000 + 13654170
12 libsystem_pthread.dylib 0x00007fff934c8268 _pthread_body + 131
13 libsystem_pthread.dylib 0x00007fff934c81e5 _pthread_start + 176
14 libsystem_pthread.dylib 0x00007fff934c641d thread_start + 13
Thread 32 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x000000011570f798 rdx: 0x0000000000000000
rdi: 0x000000000001321b rsi: 0x0000000000000006 rbp: 0x000000011570f7c0 rsp: 0x000000011570f798
r8: 0x6e6f697470656378 r9: 0x00007fff92a6ad70 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x000000011570f920 r13: 0x0000000000000001 r14: 0x0000000115710000 r15: 0x000000011570f800
rip: 0x00007fff9bdec286 rfl: 0x0000000000000206 cr2: 0x00007fff7dbc7fd8
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10c11a000 - 0x10d8d0ff7 com.apple.iTunes (12.1 - 12.1.0.50) <2075878A-96E6-3618-9BAE-94182D6ACC67> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10dd1c000 - 0x10dd9eff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <A8C24FDB-80B4-34DA-BBE8-E44833212BAD> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10de2a000 - 0x10e02bfff com.apple.iad.iAdCore (1.0 - 1) <5AB566C8-44B1-3519-844B-3F7111C6FC89> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
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0x7fff8ff1a000 - 0x7fff9042dff3 com.apple.JavaScriptCore (10600 - 10600.3.13) <C0C3246C-D26F-3440-AC75-81CFFA4F9C91> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff9042e000 - 0x7fff90439fff libGL.dylib (11.1.1) <1F0EB9FB-4B0F-349B-80DD-93FD3F45B9C7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff9043a000 - 0x7fff905eaff7 com.apple.QuartzCore (1.10 - 361.15) <72A78C43-30DF-3748-9015-4B28119DB27B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff90621000 - 0x7fff9064dfff libsandbox.1.dylib (358.1.1) <BA84BDAF-2C59-3CED-8970-9FB029BD7442> /usr/lib/libsandbox.1.dylib
0x7fff9064e000 - 0x7fff906adff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff906ae000 - 0x7fff906b2fff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff90724000 - 0x7fff90726ff7 com.apple.diagnosticlogcollection (10.0 - 1000) <30EAFD80-B9E6-38EA-B85A-9D3550B15545> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollectWhat EXACTLY does the error message say?
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Windows Message 'iTunes has stopped working' and fails to sync my iPhone
Ive synced my iPhone so many times, but now its decided it doesnt want to co-operate. I dont have that much knowledge of iPhones when they go wrong.. So heres what happens and what I need help with..
I connect my iPhone to iTunes and it starts syncing and backing up my iPhone and when it gets to loading songs it gets to about the second song and a windows message pops up and says
iTunes has stopped working
Windows can check online for a solition to the problem (i have clicked this and nothing happens)
and it also just tells me to close the program
Its beyond frustrating now, its happened about 10 times
I also downloaded the latest version of iTunes but that hasnt helped...
Help!Maybe you should try to re-install iTunes cleanly as described below:
http://support.apple.com/kb/HT1925
Hope this helps!
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