"Sync Session failed to start" when connecting iPhone to iTunes

Help?!?!

Hello noraa311
If you are seeing an alert error about not being able to start the session, tends to be an issue with backing up. The article below will start you troubleshooting and resolving the issue.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Similar Messages

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    I am having the same problem with my new upgrade iphone 4S with the sync failing to start.  It was working ok on Friday, but started having problems on Saturday.  Of course after I move all my apps into where they I wanted them in different folders - took hours, then had to get out of the computer.   Reverted to what was on the phone.   Tried it again this morning, at least did not do all the work I did the first time - same problem.  Do you think this is a problem because of iCloud?  I do not have that.
    Message was edited by: Jody_A

  • Error message "the sync session failed to start" when trying to sync my phone to my windows lap top. Anyone experienced this at all?

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      Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
    Also:
    https://discussions.apple.com/thread/3415227?start=0&tstart=0
    https://discussions.apple.com/message/16400530#16400530

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  • Every time I connect my iPhone to iTunes on my mac it alwasys says iPhone can not sync because sync session failed to start. What do I do to fix this problem?(It's an iPhone 4s with the latest IOS 7.0.2

    Every time I connect my iPhone to iTunes on my mac it alwasys says iPhone can not sync because sync session failed to start. What do I do to fix this problem?(It's an iPhone 4s with the latest IOS 7.0.2

    bubblesblom wrote:
    Okay, so my friends think it is funny to change the passcode on my iPhone.
    Maybe you should get new friends.
    I'm not sure that recovery mode works when you have to trust the computer, but did you try it?
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    If that won't work, perhaps you can use Find my iPhone from a computer in your iCloud.com account to erase the device.
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  • When i plug my iPhone 4gs to my macbook pro, it doesn't sync and this msg appearThe iPhone "iPhone de anthony" could not be synced because the sync session failed to start. can anyone help me

    when i plug my iPhone 4gs to my macbook pro, it doesn't sync and this msg appearThe iPhone “iPhone de anthony” could not be synced because the sync session failed to start. can anyone help me

    Same thing for me right now.  Anybody have a fix on a Mac?  My iPad syncs OK but my iphone 4S has this message.

  • TS4062 When I try to sync my iphone with the computer, message reads "iphone could not be synced because sync session failed to start".  What do I do?

    Cannot sync ipone.  Message says 'sync session failed to start'.  What do I do?

    Make sure you don't have Restrictions enabled under Settings/General. If it's enabled, you might need to restart your phone afterwards.

  • IPhone could not be synced because the sync session failed to start

    Received the error multiple times.
    Decided to retore from backup
    Apple reintialtized phone to factory specs... BUT when it tried to restore backup...
    you guessed it... "could not be synced because the sync session failed to start...
    APPLE leaves me in the gap again... so, does anyone know about this problem and what the fix may be?
    I appreciate any... and all help I can get on this.
    Thanks,
    Bill
    Iphone 5 syncing to iTunes through iMac 27: OSX 10.9.2 direct connect through USB

    Try rebooting the computer and starting iTunes over again.

  • The iPhone "..." could not be synced because the sync session failed to start

    I am trying to sync my iPhone 4 with iTunes and I receive this "The iPhone 'XYZ's iPhone' could not be synced because the sync session failed to start." I have synced this phone many times in the past without any issues and this error just started to occur. I have done all the usual: reset my phone settings, restarted my computer etc. Does anyone have any suggestion as to what I could do?

    iTunes
    The version of iTunes that comes with beta 2 cannot sync devices that have the beta 1 software installed. To avoid this problem, do the following:
    Sync any devices that have beta 1 installed to the version of iTunes that came with beta 1.
    Upgrade iTunes to the version that comes with beta 2.
    Connect the device and install the beta 2 software. (Understand that you might see a failure to sync error when you first connect the device.)
    After installing the beta 2 software, restore from your the backup you made in step 1.

  • HT1386 itunes comes up with message "the iphone could not be synced because the sync session failed to start" no matter what i do it wont sync it

    when ever i try to sync my phone itunes comes up with this message. this iphone could not be synced because the sync session failed to start. how do i fix this?

    iTunes
    The version of iTunes that comes with beta 2 cannot sync devices that have the beta 1 software installed. To avoid this problem, do the following:
    Sync any devices that have beta 1 installed to the version of iTunes that came with beta 1.
    Upgrade iTunes to the version that comes with beta 2.
    Connect the device and install the beta 2 software. (Understand that you might see a failure to sync error when you first connect the device.)
    After installing the beta 2 software, restore from your the backup you made in step 1.

  • HT1296 My iphone wont sync and all I get is a message saying that the sync session failed to start, any ideas on what I do next?

    Pretty much as above, when I plug my iphone in it just comes up with the message saying the sync session failed to start and thats all I can get out of it :/
    Any ideas on what I need to do to get my iphone to talk to my itunes again please?

    Hi hblower,
    As a first step, I would suggest quitting your open apps:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Then sign out of iTunes:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311?viewlocale=en_US
    Restart and/or reset the device:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    Are you running the latest version of iTunes?  If not, update the software and try syncing again …
    Cheers,
    Judy

  • Getting "sync session failed to start" message when trying to sync iPad to Mac

    When i connect ipad to Mac and click on sync, which it has been doing automatically, now it doesn't and i click sync and get message "sync session failed to start".  Any suggestions?  Thank you.

    Keep the connection, quit iTunes totally and re-start iTunes again.

  • Sync session failed to start with itunes and iphone 5

    sync session failed to start with itunes and iphone 5

    Restart your computer
    While your computer is restarting, clear all of the applications from the background on your iPhone. You can do this by pushing the home button twice and swiping the programs off the screen by pushing them upwards.
    After you are done doing that, restart your phone.
    Wait about 10 seconds or so and turn your phone back on. By the time you get your phone back on your computer should be completly restarted and ready to go.
    When your phone is back on, plug it into your computer. This should automatically bring up your Itunes, you may get another pop up that says autoplay, you can close that out. That's it. I hope it helps and good luck

  • I'm trying to sync my iPhone4s, but everytime iTunes tries to sync, I get a message "This iPhone cannot sync because the sync session failed to start." I've tried restoring my phone, and all my software is up to date. How do I fix it?!

    I'm trying to sync my iPhone4s, but everytime iTunes tries to sync, I get a message "This iPhone cannot sync because the sync session failed to start." I've tried restoring my phone, and all my software is up to date. It won't sync any of my songs/apps back to my phone. Somebody please help!

    Try to connect in recovery mode, explained in this article:
    iOS: Unable to update or restore
    Before that, back up your device, explained here:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    How to back up your data and set up as a new device
    You can check your warranty status here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do

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