Sync Settings... Grayed out for Teams accounts?

I'm starting to deploy CC for Teams to 19 team members and have noticed on the first two that Sync Settings are grayed out in Illustrator. Both workstations so far are running OS X 10.6.8, as are 13 of 19 workstions soon to be upgraded to 10.8,  so the Adobe Creative Cloud application has not been installed. One workstation was a clean install after uninstalling CS5 and test installs of Illustrator and InDesign CC (to verify PKG files created locally), then some additional clean up using the Adobe CC Cleaner Tool to make sure I'd gotten everything; the other workstation has CS5 and CC apps installed side by side at the moment.
I have a personal CC account installed on an iMac running 10.7 and an Air running 10.8, and the Sync Settings options came up as soon as I launched Illustrator on the Air. No clean install needed, just uninstalled CS6 to save space on that laptop. I assumed this feature would be availble to CC for Teams accounts, am I correct on that assumption?
Any additional prefs or cache to purge? 
Thanks,
Heath

You need to make sure that the clints have access through the firewall.
This doc should outline all the details for you.
http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/devnet/creativesuite/pdfs/Se rviceAndSiteURL_List.pdf
Are you able to log in to the Creative Cloud App on the clinet machines with one of the Team Seat holders AdobeID?

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