Sync settings greyed out...

I reinstalled Illustrator CC and for some reason the sync button on the bottom left is greyed out and so is Edit>Sync Settings. I am signed into Creative Cloud, so I have no IDEA what the deal is!!!!

1. Have you signed-in to https://creative.adobe.com/ once?
2. If yes, please try clearing Ai preferences once and then check if it gets enabled.
3. You can also sign-out once, relaunch Ai and then sign-in again and then relaunch again to see if it works.
4. Please check if there is no firewall in your computer that might be blocking the creative cloud connection at the backend.
Please let me know if any of these works.
Thanks!

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My replacement iPod will not sync. I've purchase new songs and albums and can see them on my PC. but they will not sync. When I select the devises from the menu the Sync is greyed out..

I just had to replace my classic iPod, lost all my music (except previously purchased). New (refurbished) iPod will not sync the new music I've just purchased or the CD's I've uploaded. When selecting the Devises in the menu, Sync is greyed out. I need help. When I plug my iPod into the PC and is shows it is syncing it only picks up my previous music,

See this article how to transfer your data? How to back up your data and set up as a new device
Make sure your new computer is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
As mentioned by vazandrew, music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0

HT1848 My sync is greyed out!

My sync is greyed out. And the phone no longer auto syncs with the computer. what is wrong?

Hello Prakharfromindia,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Have a nice day,
Mario

After upgrading to IOS 5.1.1 the Wi-Fi selection in settings greyed out and now says No Wi-Fi. Have tried restting and restoring both from te phone and from Itunes but this does not solve the problem.

I recently upgraded my Iphone 4s to 5.1.1 and founf the Wi-Fi button in settings greyed out saying No Wi-Fi. I have tried Reset network Settings, Rest All Settings and restore in Itunes but to no avail. I understand this is a comon occurence but I cant find a solution to it. Can anybody help?

See this tip --> http://support.apple.com/kb/TS1559
If this doesn't resolve it you most likely have a hardware failure. Fortunately, your phone is in warranty, so if you take it to an Apple store they will replace it.

My Nano will no longer sync with iTunes. Sync is greyed out under Devices.

My Nano will no longer sync with iTunes. Sync is greyed out under Devices.

Are you using the original cable that came with Nano and not your iPhone's cable? Have you worked through the troubleshooting in this Apple support document?
http://support.apple.com/kb/TS1410
B-rock

HT1351 I would like to sync ITUNES to my IPOD. When I click on devices the sync is greyed out. can anyone help

I would like to sync ITUNES to my IPOD. When I click on devices the sync is greyed out. can anyone help. I am running Windows 8

You need to select your iPod in iTunes. The command (from the menu bar?) is disabled because you have not selected a device for which the command is applicable.
The latest iTunes may hide the sidebar. To show the sidebar, from the menu bar, under View, select Show Sidebar. In the sidebar, find and select the iPod under DEVICES.
Once the iPod is selected, you can select the Sync command under File -> Devices in the menu bar. You can also just click the Sync button at the bottom left corner of the iTunes window (when the iPod is selected).

Itunes showing all data as other and sync button greyed out

Itunes showing all data as other and sync button greyed out. I have downloaded and installed Itunes 11 (multiple times) and restored my phone twice already, but I am still not able to sync my Iphone 4 with Itunes.
When I select / de-select Apps on Itunes to remove from the phone the "Apply" button does appear, but after I click it nothing happens. Then the greyed out "sync" button just appears again.
Anyone with some advise please?

Try Restarting or Resetting your touch.
Restart: Hold the Sleep/Wake button until the red slider appears and turn off your iPod. Press the sleep/wake button and hold it until you see the Apple icon.
Reset: Hold the Sleep/Wake button and the Home button at the same time. The red slider will appear first, keep hold everything until you see the Apple icon. Release the buttons.
Check your iPod and see if your music and apps have reappeared. If they do after either option, then resync your iPod.
If neither works, then Restore your touch through iTunes.

Ipod sync is greyed out after latest update and libary was wiped

i updated the latest update...2 weeks later opened itunes my libary was gone bar itunes purchases...
now when ipod is connected if i go to file/ devices ipod isnt there eg bla blas ipod and the sync is greyed out ..
now before i updated the latest update all was fine..
ive since put my libary back as is stored on external hard drive and reset ipod and added libary back to ipod
but still the same as dicribed above.
now i connected my wifes iphone 4s to itunes went to file/devices hey presto itunes reconised it as eg wifes iphone
but dosnt do for ipod..
any ideas cheers.

Normally a greyed out Wifi is a hardware failure, but with some of the problems I've seen with the upgrade to iOS 4 on 3G phones, I'm not convinced the problem/problems aren't related to software. I have two suggestions, neither of which are guaranteed to work: 1. Restore your phone as a "new" device in itunes & not from backup. But first delete any and all .ipsw files on your computer. This will force itunes to re-download the current OS. The .ipsw file can be found here:
OS X: ~/Library/iTunes/iPhone Software Updates
XP: C:\Documents and Settingsusername\Application Data\Apple Computer\iTunes\iPhone Software Updates
7 & Vista: C:\Usersusername\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
You may have to turn on "show all hidden files" to find them.
Once done, reboot your computer, launch itunes, connect your phone & restore as "new". When finished, DO NOT SYNC, rather eject your phone & see if all is working properly. If it is, sync your content back to your phone. If not, proceed AT YOUR OWN RISK!
2. Try and downgrade to 3.1.3 from here:
http://www.felixbruns.de/iPod/firmware/
Note: Before you try this, bear in mind this is NOT endorsed by Apple & that you run the risk of making your phone inoperable.

Linux Flashplayer10 settings greyed out

Hello,
since the update to Version 10 (I think) I can not access the settings when I right click on a flash. The settings greyed out. What can I do to access the settings again?
My system: Ubuntu Hardy with FF 3.0.15 and FlashPlayer 10,0,32,18
Thanks for help.

Hi, You can use this test site and it will also display what version of Flash Player Installed. The version you listed is very old.
http://www.adobe.com/software/flash/about/
If Flash Player is Installed correctly you should also see the Flash logo aninmate(spin).
eidnolb

I had ITunes on a Dell laptop. I copied it all to a Compaq laptop via external hard drive. The Dell is deauthorized. The Compaq is authorized. My IPod Classic will not Sync on the Compaq. I have transferred purchases, but "Sync" is greyed out.

I had ITunes on a Dell laptop. I copied it all to a Compaq laptop via external hard drive. The Dell is deauthorized. The Compaq is authorized. My IPod Classic will not Sync on the Compaq. I have transferred purchases, but "Sync" is greyed out. How can I get the IPod to sync with the Compaq?

If the iTunes sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar.
The iPod should appear in the sidebar, under DEVICES. Select it there. To the right, its Summary screen is shown. Toward the top, there is a bar of buttons starting with Summary. Click on Music next to Summary. This Music screen is where you tell iTunes how to sync songs ot the iPod.
Check the box for Sync Music. This is the switch to enable automatic syncing. If your iTunes music library fits on the iPod, you can choose to sync Entire music library. Otherwise, you can choose to sync Select playlists, artists, albums, and genres. Then select what you want on the iPod from the lists below.
Click Apply to intiate automatic syncing between that iTunes library and your iPod (based on how the iPod's Music screen is set up in iTunes).

IPad Movie Syncing problem -- Greyed out in "On This iPad"

I have attempted to add "Home Video's" to my iPad. They are MP4. I am running the updated versions of ITunes and my Ipad. I have been struggling with this problem for a while now. When I check the Ipad, the "On This Ipad" shows the dotted cirlce and the title of the video is greyed out. I have other home videos that I added in a long ago sync that are active, but cannot get these active. I have tried various settings ie. "Manually Managing Music/Video, Syncing only Checked songs/videos. I have had no success.
When I do go to sync it makes changes in the bar at the bottom of the screen, but then dissapears during the sycning process and reverts back to the orignal. I Would appreciate some help.

I'm sorry I don't have a solution to post, but just want to say that I too (and I'm sure, among millions of others) have experienced nothing but frustration and anger at all the ridiculous bugs that have happened seemingly without any interference from the user's end.
I can't even begin to list all the problems I've had since being forced to upgrade to iOS 7 on my iPhone(s) and iPad(s) being a family of Apple users. The OS "Music" app is completely useless now (half of my 1,200 songs are "greyed out" and unplayable), iTunes doesn't sync properly (it absonlutely refuses to transfer songs no matter how many options and selections in the various panes are checked off) and everything is INCREDIBLY slow.
I've read SO many possible solutions and fixes and, really, I don't have the TIME to be reading endless posts and screwing around "experimenting" trying to get it fixed. And Apple, as usual, is mum and nowhere to be found.
My advice to tech companies is to LEAVE THINGS BE -- especially if there is no real improvement. Unless the change significantly improves the functionality—changing the interface, buttons, or even the icons JUST BECAUSE is stupid policy and infuriates those of us whose lives don't live and breathe Apple...and just want a functioning phone.

Please help! iPhone 6 Plus will not sync to PC, sync button greyed out.

After upgrading to 8.3 I am unable to sync my iPhone 6 Plus with iTunes on my PC. When the phone is connected by cable the PC recognizes the phone and it is visible in iTunes, but the sync button is greyed out and the storage bar only shows about 20gb used, all yellow and marked as "other" data even though my iPhone actually has about 90gb of apps/music/photos on it. I am using the stock Apple sync cable, latest iOS update and iTunes. So far I have tried:
-Power cycling both phone and PC.
-Completely uninstalling iTunes and all associated programs in the order recommended by Apple, then re-installing.
-Unchecking everything to be synced (music, photos, etc) then clicking apply. iTunes does send some kind of brief sync with the phone after I click apply but I'm still left with the greyed out button and yellow storage bar. Nothing is deleted from the phone. Re-checked everything same result.
-Wiped and restored iPhone from iCloud backup, still no sync button and yellow storage bar.
I noticed when I check for music "on device" it only shows about 30 songs from a couple of different albums, all with the dotted circle indicating they were not transferred. I actually have a lot more on the iPhone. I've tried everything I can think of to clear these out and nothing works.
Any ideas?

Try to set it back to factory settings and restore from the latest backup, explained in this article:
Use iTunes to restore your iOS device to factory settings - Apple Support
If all content on your phone is marked as "other", the data on the phone can't be read by iTunes anymore and the only thing that could help is restoring the device.

Help, Redirector not working, Email settings greyed out

This was working. I had everything set up and then I can only assume last weekend when I installed and update from MS it cancelled everything.
Now when I open the Desktop Manager, my email settings are greyed out, I can't sync my messages or calendar. When I click on it, it says, "Email settings are not available without an online connection to your messaging system." When I go to sychronize and try to configure it, there is no Outlook user profile to choose from. I have added another user profile in outlook and tried again, but there are still no profiles to choose from in the dropdown menu.
Also, when I open up Redirector, I get the message. "Could bot start the Redirector: the connection to your messaging system could not be initialized".
I know these are both related, there is something I'm forgetting. I have went through the forums and tried several things that appear to be the same, but none have worked. Anyone have a suggestion?
I don't know that it matters, but I've got a Bold and using Outlook 2007.
Message Edited by PookieLuv on 07-24-2009 06:12 PM
Message Edited by PookieLuv on 07-24-2009 06:12 PM
Solved!
Go to Solution.

zaak wrote:
Hi again, I have reinstalled the DM 5.0 & chose the BES type installation even though I am not using that. This enable me to use the Redirector properly again
Interesting...FWIW -- Redirector is pretty much designed strictly for Enterprise users (MS Exchange, Notes, etc.) whose firms do not host an internet facing interface to their corporate email (OWA, POP, etc.). Redirector is designed for those users to leave a client PC running, inside of the corporate network, with their email client (Outlook) running all the time. The redirector interfaces with the client and manages the communication (via the internet connection from their firm) with their single BB.
BIS is designed as the interface for normal internet-facing email accounts. With BIS, there is no need for the redirector since BIS, hosted at your carrier, interfaces directly with your email server (GMail, Yahoo, etc.) and manages the link between them and your BB (for email only).
Since your PC client is interfacing, across the internet, to your email (Gmail, Yahoo, etc.), then BIS can do the same thing -- they are both, quite simply, IMAP/POP client interfaces to such servers...
Anyway, if you want to rid yourself of the desktop redirector, then you might want to consider BIS for internet-facing email interface to your BB.
http://na.blackberry.com/eng/support/blackberry101/setup.jsp#tab_tab_email
Just my thoughts...
Cheers!
Message Edited by sdgardne on 08-07-2009 11:31 AM
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Mobile account settings greyed out

Hi,
We have an Open Directory running with mobile users on macbooks and normal users on Mac mini's. I have an issue with 1 mobile user where the mobile account settings can't be changed. Most of the options in the screens are greyed out; I can change the interval, but not the folders or the "at login - at logout".
The specific user is admin on the computer and I have the same issue on another computer when I create a new mobile account. I have deleted this user from the computer and recreated it, but it remains the same.
The issue started in Lion and remains after upgrading to Mountain Lion.
Anyone can help me ?
Kind regards,
Bas

I tried setting Account Creation to Never as documented below. This made no change in the sync options on the client.
http://apple.stackexchange.com/questions/45370/unable-to-manage-mobile-account-s ettings

Trying to sync selected (greyed out) contacts to my replacement 4s. Get error messages - computer not setup to sync - override or OK. OK - session could not start. How do I fix?

I have a new replacement 4s. I am trying to set it up. I hate iCloud but need it to sync my calendar to my phone. I mistakenly set it up to sync Contacts too and found out it synced ALL contacts which I do NOT want. I used to use iTunes to sync only selected contact folders (one I call Sync). Others are too sensitive to have on my phone. So I turned off "where is my iPhone", and turned off "Contacts" on iCloud. It said it would delete all my contacts on my phone the next time I sync (using iTunes). So I try to sync my Contacts using iTunes and find that under "Info" on the device tabs my only possible selection is ALL contacts with the "Selected" button greyed out. But even leaving all checked, I get the message "iTunes cannot sync information with the iPhone because syncing has been disabled on this computer (my Mac). Do you want to enable syncing?" I hit the button "Enable syncing" and I get the error message "Syncing cannot be enabled on this computer" with "Override" and "OK" my choices. If I select "OK" I get the error message "iTunes could not sync information to the iPhone (Name) because a sync session could not be started". I can sync my music and my apps but get this stupid message otherwise. What gives and I do I fix this? Thanks

Actually I can't sync anything - no music, photos, etc. And it tries to start syncing as soon as I plug in my iphone and itunes is open. It ends "sync" but hasn't done anything. I have tried deleting lockdown files (per "solution" found here). I have deleted all my backups (per other "solutions"). I have restored my iphone 2x. I have done soft boots of my iphone. My macbookpro 10.9.3. iphone 7.1.1. iTunes 11.2.2 (3).

Sync settings greyed out...

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