Sync stuck on (Step 1 of 5)
I am trying to sync my Ipad and it is stuck on (Step 1 of 5) for a long time. Not moving. Any ideas? It has been working just fine.
I have tried several times and get same thing. Been stuck over 1 hr.
What is syncing when this happens? If its photos, you may want to uncheck the Include videos option from the photos tab in iTunes.
Otheres were complaining about similar issues with videos from the photos tab here -> iTunes freezes (but doesn't crash) while iPhone is connected
Some are working around the problem by importing the videos into iTunes and then syncing them from the Movies tab.
Similar Messages
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IPhone sync stuck at Step 5 of 5 waiting for the changes to be applied
iPhone sync stuck at Step 5 of 5 waiting for the changes to be applied
For me it was stuck. So with the iphone/pad etc plugged in I was having the failings at the last step.
I got it to work by unticking "Sync this ****** over wifi" and onnly ticking"manually manage music and videos"
Maybe it gets confussed and I thought I was managing it anyway.
Anyway - that worked for me, literally did the ticks. Off it goes, now adding 1500+ tunes -
I have an iPhone 4 with software version 4.3.5 and iTunes Vesrion 10.5. Im aslo running Windows 7
When I updates iTunes to this version my phone would no longer sync. It just gets stuck at step 1 or 5 and never moves from there.
Any help would be most appreciated
ThanksFinally - after much stress and many attempts I finally got it to work by using a combination of the following things together:
1. Unplugging my computer from the network
2. Changing the USB port the iPhone was plugged into
3. Disabling windows firewall and antivirus/sypware
4. Following these instructions:
- Quit iTunes.
- Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> Right Click "Command Prompt" -> "Run as Administrator")
- Once in the command prompt, type "netsh winsock reset" and hit ENTER.
- Reboot your machine
- Restart iTunes.
Thanks for everyone for their help -
Hi Everybody,
I have a new i pad mini and recently I installed the latest version of i tunes on my PC(windows 7). However, the i pad refuses to sync and is stuck at step 2 of 6. This is the first time I am syncing my device with i tunes. I tried to sync only a few songs to test it.. to be precise 6 songs!!
Today,I went to the i store and even they weren't able to help me with it.
Can somebody help me with this ?
Thanks in advanceTry the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I have to swap out my 3GS because it keeps getting stuck on vibrate. I went to sync it first, and for some reason step 1 of the sync just kept going and going. Any advice? I finally stopped the sync because I had to leave.
Since you had to force end process whilst backing up, I would think your backup folder and files might be corrupted.
Go to this location to delete your backup folder (folder name contains 40alpha numerics e.g.
7c67e6a6537b50de27c08fdc8c68d8dc302e04ff)
Windows XP
C:\Documents and Settings\[username]\Application Data\Apple Computer\MobileSync\Backup\
Do a netsh winsock reset again. After restarting windows, sync again. Bear in mind it's a new backup so the backup process may take a longer time. So be patient and let it run for hours and see it will work this time. -
IPhone 6/iTunes sync stuck on step 4: Waiting for changes to be applied
I just got my iPhone 6 two days ago, and everything was working beautifully, until yesterday. I noticed when I tried to sync my phone to iTunes to put more music on, the sync gets stuck on "waiting for changes to be applied" which is step 4 of 4. I'm thinking this is a iTunes problem? I tried restarting my phone, and iTunes, and then eventually my computer, and still no change on this step. It's been at least ten minutes now and it's still doing this....help please.
I've been having the same problem. It would either get stuck at "Waiting for changes to be applied" or "Waiting for items to copy". My last successful sync was on 10/15. Tried a number of times either via wifi or direct connect.
Solved it in the following fashion:
Connected the phone to the computer via Lightning cable.
My phone was set to back-up to iCloud. Changed that setting to back up to the computer.
Unchecked the "Sync Music" option under the music tab.
Hit apply.
After a wait - the back-up completed and all the music was removed from my phone.
Once it was done, re-checked "Sync Music" - it got past "Waiting for Changes to be Applied" at this point. -
I have a iPhone 4 for over a year now and have never had ne problems. But after the last update of itunes to v10.6.1.7 each time I sync my phone with my pc the sync process hangs on step 2: backup.
I have read a lot of forums and have tried everything. i have even tried formatting my pc and install everything from scratch but nothing seems to work.
PLS HELP..Since you had to force end process whilst backing up, I would think your backup folder and files might be corrupted.
Go to this location to delete your backup folder (folder name contains 40alpha numerics e.g.
7c67e6a6537b50de27c08fdc8c68d8dc302e04ff)
Windows XP
C:\Documents and Settings\[username]\Application Data\Apple Computer\MobileSync\Backup\
Do a netsh winsock reset again. After restarting windows, sync again. Bear in mind it's a new backup so the backup process may take a longer time. So be patient and let it run for hours and see it will work this time. -
IPad2, iOS5, sync stuck at step 6of6 or 7of7
Hi everybody.
After updating to iOS 5 my iPad2 won't end synchronisation at step 6of6 or 7of7 (copying Genius Data or Applications).
Even after waiting the whole night it won't stop while my iphone4 synchs without any problems.
This happens while syncing with cable or over WiFi.
I found some internet users having the same problem, but no solution yet.
Any ideas? Thankyou...Try these previous discussions:
not determined
iTunes cannot sync... apps not determined installed on...: Apple Support Communities
installed apps could not be determined...: Apple Support Communities -
iPhone syncing not getting completed as the Step 3 : Waiting for changes to be applied is going on and on. I am on my Mac iTunes version 11.0.4
Somebody help out, can't update my music on phoneGive it a lot of time. If it just doesn't move on, then click the small disconnect icon in the left panel of itunes and reconnect and try again.
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Syncing stuck at step 2 after upgraded to iOS8.
Both iPhone and iPad upgraded to iOS8 and iTunes are the latest version. They got the same issue, hang at step2 backing up. Please help.
Hello ghere, Luv2day.
The following Knowledge Base article offers up some great steps to follow for issues backing up your iOS devices:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Just downloaded IOS 5, itunes stuck on step 8 syncing artwork, anyone know what to do
just downloaded IOS 5, itunes syncing stuck on step 8 (syncing artwork), anybody know what to do ?
Mine gave me an error in itunes side that it didnt recognize the phone. But when I unplugged and re plugged it it was fine. Or is yours on the screen with the little plug? You might have to go to Apple. I have that happen to a friend on the 7 upgrade. She needed a new phone. oy!
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I recently upgraded to to the iOS 5 on my iMac and iPad. Now when i sync my iPad it get stuck on step 8 with a prompt that says "waiting to copy items" it stays on like that for hours. When I eventually do disconnect my iPad it says sync is not complete. Now, some of my album artwork is not copied into my iPad but on iTunes in my iMac desktop everything is still there. Pulling my hair out with this one. Please help!
my iPad it get stuck on step 8 with a prompt that says "waiting to copy items" it stays on like that for hours
Reset your iPad.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
I recently upgraded to to the iOS 5 on my iMac and iPad
You don't need to manually sync using iOS 5.
Help here > Apple - iCloud - Learn how to set up iCloud on all your devices.
Message was edited by: Carolyn -
I completed the most recent software update for both iTunes and iPhone recently. I am now trying to sync my iPhone to add newly purchased audiobooks and the sync remains stuck at "Step 4 of 4" with the message "Waiting for changes to be applied" I have tried everything to correct this. When sync is cancelled a failure to sync message is generated. Any ideas????
Alright, so I reset my computer and suddenly it then recovered. Other times it wouldn't recover after resetting the computer, so I have no idea how it happened. I just restarted the computer lots of time and finally it worked.
Okay, back to square one. Now to transfer music, I tried my previous acknowledgable solutions but they didn't work. The iPod touch does not feature a hard-disk mode, and windows media player doesn't support iPods.
I've tried multiple programs to transfer music but none of them work properly and keep giving me error codes. So my iPod still gets stuck at Step 4: Waiting for changes to be applied or whatever it said.
Thanks in advance ._. (Please help)
p.s - Apple is useless. If I don't get steady answers tomorrow I'm going to end up calling them and get this problem fixed first hand. Second hand? I don't know, over the **** phone.
juiceb0xk signing out for the night. Bye. >:( -
Please help. Every time I try to sync my iphone with itunes it gets stuck at step 2 and just spins. I have iTunes 10.6.3.25 installed. I've even shut down and rebooted. Nothing helps.
Based on what someone else said, I am getting the "rotating ball of eternal sadness". Yup. That about describes it.
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My iphone will not sync music, I have done it many times before , there is 4,6 GB space it just remains stuck at step 6 of 6 for over an hour, any ideas what is wrong?
You may need to do a Restart or Reset
http://support.apple.com/kb/ht1430
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