Sync Times

Greetings all,
I have been noticing that email syncs to my 8330 curve from yahoo/gmail mailboxes almost immediately but anywhere from 5 to 15 minutes from my Exchange OWA mailbox.
Does anyone know why there is this discrepancy?
Thanks in advance.
Joe

Hi and Welcome to the Forums!
The documented interval is 900 seconds -- 15 minutes:
KB13374 Delayed email message delivery to the BlackBerry smartphone
So, depending on when an email arrives and when BIS is scheduled to poll, you will see a delay of anywhere from zero to 15 minutes. That said, there are some email services that have quicker intervals, but the documented interval is 15 minutes. As such, anything within that range would be considered WAD (Working As Designed).
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Currently a sync action takes about 1min which seems quite long for me. I analyzed the time and noticed that after I started the SYNC on the Client it takes about 20seconds until the first syncbo is shown up on merep_mon (I just refreshed every second manually to check it). then it takes up to 5seconds to process all syncbos (which is ok) and again it takes another 20-30 seconds until the device is ready again.
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that it has got the data then the records in the outbound will be moved to send state.
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Greetings,
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Sync Times

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