Sync was unsuccessf​ul

I can not sync my contacts and calendar anymore, it was working but just stopped. The error message is Sync was unsuccessful.  An error occurred during an attempt to access a device database record.
Does anyone know who to fix this?

same here, i have the same problem. everytime i connect my Q10 to PC using USB cable, it will sync media, but will get "Sync was Unsuccessful" message while sync outlook contact and calender.  It was successful to sync the first time after install the updated link but never sync again. I am using Windows 8 on my PC
Anyone can help?  Thanks
Edward

Similar Messages

  • Q10 Sync was Unsuccessf​ul

    Please help, I can not find any information on the following error message when trying to sync my calendar/contacts from/to Outlook and the Q10.
    "Sync was unsuccessful" "An error occurred during an attempt to access a device database record".
    I can't find any information on  how to fix this.

    Hey shawnhanion,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    Was the synchronization ever successful?
    Also are you using a PC or Mac?  Are you able to create a backup of your data with no issues?
    I look forward to your reply.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • I Synced two of my computers and the Sync was interrupted and now I don't have all the tabs I wanted transferred. How do I redo the Sync? I've clicked the Sync Now button several times and nothing seems to happen.

    I Synced two laptops, mostly to transfer several tab groups open in one to the other. While the Sync was in progress, the Options window started to vibrate. After a while, I closed the window and then Firefox. After restarting Firefox, I found that only a few tabs and little of the history had been transferred. I clicked the Sync Now button, on both devices, but nothing further has happened so far.

    iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup? 

  • I connect my iphone4-32gb with itunes via pc(windows pc-vista) sync. was done.but one message apper this message tell wifi disk crash.

    i connect my iphone4-32gb with itunes via pc(windows pc-vista) sync. was done.but one message apper this message tell wifi disk crash,i don't know about this error also iam not use wifi,how its come error.

    Hey joshuafromisr,
    If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    or here:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Best,
    David

  • I accidentally deleted an Application on my iphone 5 and with it lost important files. How do i get back these files. The last iphone backup sync was after this so I cant even access an older back up as I cannot find them. How do I get back my Lost files.

    I accidentally deleted an Application on my iphone 5 and with it lost important files. How do i get back these files. The last iphone backup sync was after this so I cant even access an older back up as I cannot find them. How do I get back my Lost files.

    On your iMac launch iTunes and at the top next to the Apple symbol click iTunes > Preferences > Devices and tell me what you see. You last sync should be there showing only a device name. If you have an older backup it will be there as well the difference is it will be the device name with a date and time stamp. Sync and backups are two different things and there is a chance iTunes made a backup the first time you hooked up your iPhone 5. 

  • When I recorded a vocal track 3 hours ago, it recorded perfectly. The syncing was perfectly in time with the rest of the song. I just came back to start working on it again, and it's completely off beat. What gives?

    The syncing was perfectly in time with the rest of the song. I just came back to start working on it again, and it's completely off beat. What gives?
    Also, I'd forgotten about this problem until just now, when I extend a loop (for instance, to play 2x instead of just one) it plays a phantom 3rd time. What I mean by this, is there's no track to tell garage band to play it a 3rd time, but it does anyway. If I copy paste the loop, it doesn't do it. I've got no idea what to do with this one. I'd really appreciate a quick response as I'm in the middle of a recording project :/
    Thanks muchly
    Brian

    Hello Brian,
    The syncing was perfectly in time with the rest of the song. I just came back to start working on it again, and it's completely off beat. What gives?
    this may happen, if you accidentally turn on Auto Quantize for the track in the track editor, also "follow tempo and pitch" may cause it. Have you checked the settings?
    As to your strange loop: is it a software instrument loop or a real instrument loop you are talking about?
    If it is a software instrument loop you can look at it in the track editor and delete any extra beats that are revealed by looping. That sometimes happens if there are long notes at the end of the loop.
    Léonie

  • PC Sync was unable to locate your Outlook message ...

    I recently installed PC suite on my PC.  I am trying to sync with Outook MS exchange.  So far, I have been unable to do so.  I receive a "PC Sync was unable to locate your Outlook message store" error message.  By searching this board, it appears that this is a fairly common problem.  I have tried several of the workarounds discussed here:
    1) unisntall / re-install software - no luck
    2) create another mail profile - no luck
    3) sync to non MS exchange Outlook datafiles - no luck
    At this point, I'm thinking of giving up on ever getting PC suite to work. 
    A few details:
    E71x phone
    PC suite 7.1.40.1
    The PC has Outlook 2003 and I use an MS exchange mail server
    I have never had any nokia products on it prior to my attempts.
    Connecting via USB (no errrors or problems reported with this)
    Does anyone have a bonafide solution for this?  This really sounds like buggy software to me.
    Solved!
    Go to Solution.

    OK, since I haven't seen an answer to this problem, I decided to dig further.
    1) Nokia makes another software called OVI suite.  It is supposed to replace PC Suite
    2) I went to the nokia usa website.  No compatability is lised for the E71x.
    3) When I went to the europe site, there was so I downloaded v2.0 from there
    4) installed it and it works great!  Can sync to outlook using MS Exchange
    In short, dump your PC suite and go to get OVI Suite.  For some reason, more phones are listed as compatabile if you download it from the europe site here: http://europe.nokia.com/support/download-software/nokia-ovi-suite 

  • HELP: I sync my iphone ios 4 to another iphone ios5, sync was completed but after a few mins, iphone will auto restart and freezes at the home screen which I can't unlock. I have to hold the "home"   "off" button to restart the phone.

    Dear all, please hel!!
    I sync my iphone ios 4 to another iphone ios5, sync was completed but after a few secs, the iphone with the IOS 5 firmware will auto restart and freezes at the home screen which I can't unlock. It will then freeze for a few secs before repeating the restart phase again and again and again.
    To solve this issue, I have to hold the "home"  + "off" button to restart the phone. Afterwhich, it will restart the phone. However, although my stuff are still on the phone, all my sms are gone.
    Can someone please assist urgently.
    My data was transferred from another iphone 3GS which is running an IOS 4.0.1 to another 3GS running ios 5.0.1
    Is there a serious compatibility issue with both firmware?
    Please help.
    Thanks!

    Can't I just set up Exchange as one of my calendars in ical?
    Only if you're running Snow Leopard and your employer will allow access (different than iPhone/mobile device access, so most likely not), but not needed - keep reading.
    Is it really true that I have to choose between syncing Exchange with work server OR syncing iCal with personal Macbook?
    No. It was true, but with the v3.0 software that changed - you can now sync your Exchange contacts and calendar over the air, and your Address Book and iCal via iTunes over the docking cable.
    What is the best work around for this?
    None needed. When you set up the exchange account, and choose to turn on syncing of contacts and calendars, you will be prompted to remove all other data, or keep it on the iPhone. Choose the keep option. Note that in that case, your personal data will not be uploaded to the Exchange server - the iPhone keeps them separate (although you can choose to view them in a merged fashion).
    I have this set up on my phone (Exchange calendar along side personal and other calendars from iCal). Same for contacts. Works great.

  • PC Sync was unable to update the following entry o...

    Hello
    Here is my config :
    - Windows XP SP2
    - PC Sync version 7.1.51.0
    - Nokia E71
    Since yesterday, no update or insert is possible from Outlook to my mobile.
    From my mobile phone to Outlook, it's ok.
    Until yesterday, everything was fine.
    Any idea to solve this problem ?
    Thanks
    Pierre

    Try after re-booting both Phone and PC..
    --------------------------------------------------​--------------------------------------------------------​--------------------------------------------------​--If you find this helpful, pl. hit the White Star in Green Box...

  • HT1386 For some reason my iPad won't sync anymore with my computer in iTunes the last time it would sync was on July 16

    The last time my iPad would sync with iTunes on my computer was July 16th I have tried the thinks I read to do but no help

    You are going to have to provide a few more details than my iPad will not sync.
    Does iTunes see the device?
    If it does recognize the iPad does anything happen at all?
    Does the sync start and then stop?
    Are you getting error messages?
    Help us help you - open up a little bit and share!

  • Fixed my wifi sync (was stalling on "waiting for sync to start")

    I am posting this tip so others may be helped (i didn't see any forums addressing this issue specifically):
    I was having issues with wifi sync.  I have an iphone 4s running 5.0.1 and a late 2011 model macbook pro running lion 10.7.2.  Itunes match is turned on on both devices. 
    I would have successful usb syncs with my iphone 4s, however wifi sync would stall at "waiting for sync to start".  I could initiate the sync on both my iphone and itunes, the problem was the stall.  My ipad synced over wifi fine, so the culprit must have been the iphone - which is where i started investigating. 
    1st attempt to fix - reset all network settings
    -did not fix the issue
    2nd fix - reset all settings (note: i did not choose the erase and reset option)
    -did finally fix the issue.  I was frustrated initially because i didn't think i would be setting the device back up, however you go through the motions of "restore from icloud or set up as new phone".  I restored from my previous night's backup on icloud (which I didn't think would work) but it did end up fixing the wifi sync issue. 
    So, if you are having similar troubles with itunes wifi sync, I suggest "reset all settings" and "restore from backup" before you go ahead and give up to "set up as new phone" (unless setting up the iphone as new is not an issue for you - then it doesn't matter)

    Thank God I found your post!
    I had noticed that whenever my iTunes was open and my iPhone on wifi it had started to act weird (appearing, disappearing, syncing, not syncing at all, taking ages to do so, stopping before it was over, etc). I had a look at my logs and noticed that I hadn't been able to wifi sync my iPhone since January 5th. Last night I decided to give it a try and started tinkering with iTunes and my iPhone 4. I restored from iCloud last but nothing worked. I was decided to unistall and reinstall iTunes until I read your post.
    So I tried restoring network settings and it didn't work either.
    I decided on resetting all settings, but I chose to restore from my latest backup on iTunes instead of the Cloud just in case. and voilà, it worked!
    I don't really know what's going on with iTunes and iOS 5.0.1, but I've been having problems for some time.

  • Initial sync was interuppted

    I had a friend that got a new (used ipad1) ipad and was trying to sync up for the first time. It got an error and they unpluged it to early as on the device it still had the apple with the progress bar underneath. Now the unit is in a "unknown" state and itunes thinks it has a ipad config saved because if you reconenct it knows something is wrong with the ipad itself and suggests that you do a restore. The problem is the restore is corrupted because the initial setup was not really completed.
    So we are in a catch 22 here. So does anyone know how to (reout creating a totally new itunes config) blow away the "restore image" within itunes so that it doesn't think this is an option and just treats the ipad like a new device and suggests to "image" it instead of restoring. My friend already has alot of music and other things tied to the current itunes account/ setup on the pc so they would not be comfortable to blow this away and start from scratch. So looking for that config file we could delete and act like we are starting from stratch when it comes to the ipad.
    thanks.

    I was having Calendar issues as well that did not sync over mobileme. When I went into the account settings on the phone, the only option that was on by default was mail. The other options Contacts, Calendars, Bookmarks, and Notes were all turned off. I had done the same thing as you and chose to set up the new phone in iTunes as a new phone and not restore. I wonder if those settings are default everywhere because I had selected to transfer everything in iTunes when I activated the phone. Check those setting on the phone to make sure non of them are off. It may only sync correctly when connected to iTunes.

  • I got a new ipod and some of the music that i sync was my daughters and i don't want it how do delete it from my ipod

    I need to delete music off my ipod how can I do that with out taking all the music off the ipod?

    Under the Music tab for your iPod Sync preferences with iTunes, choose selected playlists, artists, albums, and genres instead of entire library.
    Select the iTunes playlists, and/or artists, albums, genres you want transferred to your iPod followed by a sync. This will remove the music from your iPod that you don't want on the iPod.

  • Email syncing WAS working, not now

    I have 2 emails addresses set up on BB and they were syncing fine yesterday.  Now today nothing.  Usually when I turn on m BB in the a.m. the email messages just pop right up.  Nothing today.  I haven't changed any settings, so does anyone have any idea what could be the problem?  I'd been to each email, done the "Options" thing, been to "Email reconciliation" and checked everything.  All settings look correct.  Wireless reconciliation is turned on.
    Could this have anything to do with daylight savings time that didn't happen this weekend?  I just read something saying I'm going to have to go through some process in order for my BB to understand the time change.  Please tell me that ain't so!
    Thanks for any help you can provide. 
    Solved!
    Go to Solution.

    Go to options > about > your info will be displayed here....
    John
    Stevie Ray! 1954-1990
    ** Don't forget to resolve your post with the accepted solution.

  • TS4062 When I try to sync my phone using WiFi, I get a message that "Sync will resume when "****PC" (a computer I used previously and no longer have) is available."  I cannot get past this.  It says my last sync was months ago, despite the fact that I hav

    When I try to sync my phone using WiFi, it will not sync and the following message is displayed: "Sync will resume when "*****" (my old computer I no longer have) is available."  I have synced several times on my new computer using the USB cable, but the message also gives the date of the last sync months ago, when I had the old computer. Any ideas?

    I know you can't help with my Yahoo problem, however, apparently at some time in the past I have went to the Sync and tried to figure it out on both my laptop and my desktop, because I have the long snyc key information. However, when I go to try to sync both computers I never get the box to enter that key on either one. That is my problem. So should I try and get a new sync key and see if that works.

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