Sync with vista doubles up some songs and video
when I sync my iphone 5 to my vista computer it makes copies of some of the song and videos even if i dellete on phone and computer they come back on next sync why?
Sounds like you may need to re-download the entire albums from iTunes. See this KB article for how to download past purchases: http://support.apple.com/kb/HT2519.
I'd suggest doing it one album at a time. Delete one, download it from your purchase histor, then the next, etc.
Similar Messages
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I downloaded a new version of Itunes on my PC now some songs and videos have stopped working as well as ringtones have disappeared.
I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!
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Some Songs and Videos on New Itouch Will Not Play
Itouch 3g, 64g, firmware 3.1.2; running Win XP, Itunes v9.0.25; only one computer and one account. All songs and videos purchased from Itunes. Upgraded from an Ipod Classic to the Itouch.
Some songs and all videos will not play on the Itouch (they all work in Itunes and on the Ipod Classic). On the Itouch, hitting play on the songs just toggles between the play icon and the pause icon with nothing happening with the song; other songs work as advertised. Hitting play on the videos results in the message "This movie could not be played."
I have searched the posts and faqs and tried the solutions suggested in the apple support faq: tried resetting, deauthorizing/authorizing, etc. Nothing solves the problem.
Thanks for any help you can provide!
--SteveI went back and made a list of all the songs that would not play on the PC and Ipod Classic but not the iTouch. I then turned on the "Kind" column in iTunes to compare the list. It appears the songs listed as "Protected AAC" are the ones that are not playing on the iTouch. All songs that are "Purchased AAC" seem to be the ones that work.
All of the videos are "Protected MPEG-4 video file(s)" and none work on the iTouch.
As noted earlier, all songs and videos work on the PC and the Ipod Classic.
Is this a DRM issue? If so, is there a legitimate fix available? -
Why do some songs and videos stop playing or freeze while playing?
I have an 80 gig iPod classic that I never had problems with until now. I started noticing songs and videos I bought from iTunes aren't working. They will play for 30 seconds, stop, and go to the next song. I called iTunes, and they told me to use the online support but it hasn't helped me. Every time I go on there, it just tells me to call again. I've also tried to restore my iPod and it didn't work, so I'm wondering if anyone else has found and alternate way to fix it.
I have a similar problem. My IPod 5 and 3Gen will stop playing songs about halfway through. The timer indicates its playing but no music. When I've checked these songs on in ITunes they pay fine and completely. I've tried removing them from ITunes and downloading again but with no success. This seems to be random and as I have over 2K worth of songs its difficult for me to determin where the problem is. One of the reasons I purchased the IPod 5 was hopes to eliminate this problem. Any ideas on what other things I can do to solve this problem?
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I brought a $15.00 iTunes card on 12-1-13, I brought songs and videos. iTunes did not give me two of the videos, I brought. The $2.58 was taken off the card. The video's were (willow smith)-whip my hair and (soulja boy)-crank dat.
I just want the 2 video's I brought, thank you.
Antonio
<Personal Information Edited By Host>If you are wondering why you are not getting any responses, it is because you have vented a complaint without any details that make any sense or give anyone something to work on.
If you want help, I suggest actually detailing what has happened, with versions of software etc. Anything that would let us assist.
As a start I am guessing that you have not really got the hang of "How it all works". Firstly download the Pages09_UserGuide.pdf from under the Help menu. Read that and view the Video Tutorials in the same place. A good addition would be the iWork 09 Missing manual book and something to help you learn how to use your Mac.
If there are specific tasks you need help with:
http://www.freeforum101.com/iworktipsntrick/index.php?mforum=iworktipsntrick
Is a good resource.
Peter -
How do I remove songs and music videos from my Ipad2 iCloud?, as I already don't want everything on this device.
Hello there MollyTieScout,
It sounds like you are seeing all of your iTunes in the Cloud audio and video purchases and would like to not see them all. You can turn off the showing of all your Music or Videos in Settings:
Download purchased music to your iPhone.
http://support.apple.com/kb/TI126
Your iPhone music library displays all your iTunes Store music purchases, even if you haven't downloaded them. Tap to download again for free.
Note: To view only music downloaded to iPhone in your library, go to Settings, tap Music, and turn off Show All Music.
There is a similar option for videos in Settings > Videos.
Thank you for using Apple Support Communities.
Take care,
Sterling -
How to sync with vista 64 bit windows calendar and windows contacts
Hi all,
I see the clear msg on the Palm site saying that 64 bit windows is not supported, but that is still my need and my goal. I just bought a new DELL desktop and am transitioning to it, but this is a showstopper.
I want to ask if any user has suggestions or if anyone has insight as to if/when palm will sppt it. Today its hard to buy a machine in a retail store that is not loaded w Vista64...and I spoke to Dell about this, since they need to warn people that the OS may prohibit a person from replacing his old Dell with a new one, but they say its a Palm/Msft problem.
My Tungsten E2 is important to me, and I want to sync it daily. I am not very sophisticated when it comes to PC's or the OS's although i have learned a lot in the past 3 days. I have no room to keep 2 machines, nor desire. Any suggestions besides 'let the buyer beware'?
Signed,
Feeling Duped
Post relates to: Tungsten E2I've been a Palm user for only 1 Year now and am not impressed. Sure the 755P was a flashy device with cool features. However, now after owning the device for a short period I'm looking for updates from Palm which don't exist. The browser in antiquated and doesn't support recent technology. The email system is effective, however, hope you don't receive an HTML email because you can't read it in Versamail. Palm is focused on trying to produce new devices which compete with the IPhone and Storm but aren't remembering that their loyal customers will continue to purchase devices from them if they keep them happy. Futher, after upgrading my wife's laptop to Vista 64-bit I find that we can no longer sync the device using the interface cable.
My advice at this time, is to stay away from Palm until they provide the service which customers have come to expect. I note today 12/7/08 that Palm is selling at $1.42 a share when just 8 years ago Palm stock was selling for $472.50. Don't you see the picture, people are interested in the new flashy devices, but, if you don't take care of your customer base which has been loyal they will jump ship and move on to the better technology which works.
How about providing the updates we need to work today. It will help me make up my mind next year when this 2-yr contract with Alltel is up (and i become a new Verizon) customer.
The matter is all in Palm's hands. I don't see this company surviving past 2010 unless they start taking care of people now. My advice, stay away from Palm until they fix all these issues which people have identified throughout the web.
Post relates to: Treo 700p (Verizon) -
My computer has worked well since I bought it new. All of a sudden it will not recognize my i-phone to snyc. I receive an error message saying that -42404 is missing from i tunes and it then crashes....help please
You may get better information on that error message by reposting in the iPhone forums:
iPhone
It's also possible that newer iPhone updates want an OS higher than Tiger. Post the specs of your computer and we can see if an OS upgrade is possible. There are a large number of G4 variants with different capabilities, so giving us something more than just "G4" will get you help faster. -
when i sync my iphone5 on my computer with itune the last part does not stop sync download safari i dont know why is not stop sync and i cant stop it i am try to download some song and this thing cant stop sync help?
Hi,
/Users/sarahschadek/Desktop/Safari.app/Contents/MacOS/Safari
Move the Safari app from the Desktop to the Applications folder.
Restart your Mac.
That's why you see this:
When I try to do the updates my computer says it has ready it goes through like it is downloading them then at the end it says some of the files could not be saved to "/" files.
After your restart your Mac, click the Apple menu (top left in your screen) then click: Software Update ...
Carolyn -
Normally my phone would connect with my computer and replace all the songs on my phone with all the songs available in my library. Now it seems as if the songs on my phone are permanently there, and nothing from my iTunes library will sync. I tried syncing with another library on another computer and nothing would sync onto my iPhone from that one either. I feel like it's a problem with the phone, not the iTunes, but I'm not sure. Ive been trying things for the last 8 hours. Why won't my music sync to my phone??
1. Open iTunes.
2. Click the View option in the iTunes menu.
3. Select the Show Sidebar option.
Connect your phone, select it in the Sidebar...the various tabs will now show as before. -
How do i put tv programmes and videos from itunes to another iphone, without having to delete all data on the phone and replacing it with my library? i switched the 'sync only ticked songs and videos' yet it still wont let me transfer videos from my itunes onto my new phone, any ideas??
Copy the entire itunes folder from the old computer to the new computer.
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I've upgraded my pc and now Im getting an error message when Im trying to sync my ipod saying I have two itunes libraries. The library thats there is only showing some songs and it's not uploading songs Ive just bought.
You seem to have tried everything, and you say it's syncing fine on your Dad's iMac, so I assume, you have also done a Disk Diagnostic from an earlier post by tt2 and conclude that your iPod Hardisk is good.
You don't have to use it as a heavy paperweight, the problem is only using your Windows 7 machine for syncing.
In your troubleshooting steps, did you try to use another High-Speed USB 2.0 port, USB controller resource are very scarce, so if you use other USB devices, while syncing your iPod, it may just freeze.
Windows have a bad reputation for device conflict, so better don't connect other USB devices, while syncing, better sync it while disconnected from Internet, stop antivirus just before you go to bed.
Have a nice day! -
Songs and videos all disappear after sync
Since updating to the new OS, sometimes when I sync my iPod touch, all the music and videos disappear. I then have to restore and it take a long time as I have a 64GB touch and LOTS of music. It's irritating to go to listen to some music and the entire library is missing. Just started with the new OS. Any suggestions?
Mine just had this problem. I read one of the other discussions and they said it was most likely caused by Genius. Either way, I just added a song to my iPod that wasn't already on there and ta da! All music and vids were back!
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Deleted songs on my iPod by sync with new Mac - ups! Can I sync with iPad to get all song back?
deleted songs on my iPod when sync with new Mac - ups! However all songs are still on my iPad library. Can I sync with iPad to get all song back?
You can use the transfer purchases feature to put the songs back into iTunes from the iPad - as long as the songs were purchased from iTunes.
Connect the iPad, launch iTunes and then right click on the iPad name under devices and select Transfer Purchases. But ..... Before you do that - turn off auto sync first.
Launch iTunes and the go to iTunes>Preferences>Devices>Prevent iPods, iPhones and iPads from syncing Automatically. Check the box at the bottom that says that. Then click OK. Then you can connect the iPad to the new Mac to transfer the purchases.
This will only work for music purchased from iTunes. If you have music ripped from CD's, you will need a third party app - like TouchCopy.
You can also download the songs again in iTunes as long as you use the same Apple ID. But read this about downloading past purchases as there are some restrictions based on where you live.
http://support.apple.com/kb/HT2519 -
Problem with manually manage songs and videos on my iphone !
So, I accidently deleted Itunes from my cumputer. I downloaded it again but my library "Charles" was now "Itunes" , so it wasn't my Iphone's "home" library anymore ... And the case " Manually manage songs and videos" wasn't selected , but when I clic on it and put "Apply" a windows appear and tell my I have to Sync. with the new library because I can't do it with more than one library ... The result is : I can't manually manage songs from my cumputer to my iPhone with Itunes, If I sync I loose every songs and videos I have on my iPhone ! I need some help to be able to manage manually my songs without sync first !
a very good explanation given by the great wjosten
By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from her phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you are replacing your GF's computer, her phone will see this computer as a "new" computer. The itunes content sync is one way: computer to phone. If you have photos that were synced to her phone or music ripped on her own that were not backed up, you will first have to extract them from her phone using third party software, before you do anything else, as Apple makes no provision to do so:
http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
1. Disable auto sync when an iPod/iPhone is connected under Preferences>Devices in itunes(under the edit menu if using Windows).
2. Make sure you have one contact & one event in the supported applications(Address Book, iCal) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect her phone, iTunes running, do not sync at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on her phone will be in her itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore her itunes content, which you select from the various tabs, You'll get a popup regarding her contacts & calendars asking to merge or replace, select merge.
You should be good to go.
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