Sync Zone can't connect to Gmail

Hi,
My Sync Zone can't connect to my Gmail Account. Domain name is [email protected]. All is proper set up but it fail atthe connection.
Is anybody having the same issue?
Does it exist any alternative to synchronize contact and calendar with my Xperia Ion?
Thank you for your help
Ju!

This could be caused by a firewall blocking PC Companion from connecting to the internet. If you have a firewall installed, make sure it's set to allow PC Companion.
If your internet connection goes through a proxy you may also have to enter your proxy in PC Companion. Click PC Companion settings at the top right and then go to proxy settings.
If you use MS Outlook with MS Exchange you could also synchronize directly with MS Exchange from the phone. Go to Settings -> Accounts and sync in the phone and add a new account with your settings (you get these from your IT-department).
You could also try the 3:rd party application MyPhoneExplorer from www.fjsoft.at.
What are your thoughts about this forum? Let us know by doing this short survey.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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Thanks for your reply Csound. I know that it's not right to solve my own post, but after thinking the problem was solved, I clicked resolved. I wanted to share my "solution" with the community. Sorry about bad form.
No bad form to worry about, just the reduced attention to your problem that a solved designation causes.
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Robert Wilkins2 wrote:
Thanks for your reply Csound. I know that it's not right to solve my own post, but after thinking the problem was solved, I clicked resolved. I wanted to share my "solution" with the community. Sorry about bad form.
No bad form to worry about, just the reduced attention to your problem that a solved designation causes.
If I remove my gmail account, I'll be able to get all the emails back when I create my new one - because it's imap?
Yes, but check 2 things,
1. That it is setup as Imap (POP is possible but is not the default) and 2 that you have not created any local folders that house mail from the Imap account, if you did then you must export them before removing the account.
What do you mean by verify both passwords? You mean imap and smtp?
I assume I should be using the application specific password in my mail settings?
Thanks,
Bob
Imap and SMTP should be the same, but check.

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Robert Wilkins2 wrote:
Thanks for your reply Csound. I know that it's not right to solve my own post, but after thinking the problem was solved, I clicked resolved. I wanted to share my "solution" with the community. Sorry about bad form.
No bad form to worry about, just the reduced attention to your problem that a solved designation causes.
If I remove my gmail account, I'll be able to get all the emails back when I create my new one - because it's imap?
Yes, but check 2 things,
1. That it is setup as Imap (POP is possible but is not the default) and 2 that you have not created any local folders that house mail from the Imap account, if you did then you must export them before removing the account.
What do you mean by verify both passwords? You mean imap and smtp?
I assume I should be using the application specific password in my mail settings?
Thanks,
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Imap and SMTP should be the same, but check.

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Sync Zone can't connect to Gmail

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