SYNCERR_FILE_NOT_OPEN that's not 'pmtracedatabase '

I just updated the Palm Desktop/Hotsync software and continually get the following error:
 Failed to backup 1 file(s)
 Dial
 Protocol Error: Handheld file could not be opened. (4004)
 SYNCERR_FILE_NOT_OPEN
I have found a lot of help with the  'pmtracedatabase' version of the error but nothing on my particular problem. Any ideas? I can't even tell which file it failed to backup.
I have a Treo 755p with Verizon.
Post relates to: Treo 755p (Verizon)
Post relates to: Treo 755p (Verizon)
This question was solved.
View Solution.

 Failed to backup 1 file(s)
 PmTraceDatabase
 Protocol Error: Handheld file could not be opened. (4004)
 SYNCERR_FILE_NOT_OPEN
Post relates to: Centro (AT&T)
Post relates to: Centro (AT&T)

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