Synch issue between Outlook for Mac and Exchange server

Hi,
my outlook for mac is not synching with the Exchange server.
I am receiving updates from the server and i can send emails but it's not updating from outlook to the server so when i log into my iPhone or web outlook it's not up to date.
any ideas?
thanks

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Outlook for Mac and Exchange Server 2010

I am a customer of Office 365 and I am using it on my Mac. Unfortunately Outlook for Mac (version 15.6 150113) is not able to connect to my Exchange account. Tried to reinstall it many times and also reinstalled from zero the Yosemite OS X, but no way. I
try to make the automatic connection and it doesn't work, so I manually insert the server address but unfortunately it doesn't happen anything and the bullet on the left signs a yellow color indicating that it is not connected. I use the same information that
I use in the native "Mail" application where it works perfectly. I tried also other applications like foxmail and airmail 2, and using the same server and id they all work perfectly. Also Lynch is working great. Can somebody help me to solve this
"outlook for Mac and Exchange" problem?
Thank you in advance

Hi Sylvain, Thank you for the attention. Hereafter the result of the test and sorry if it is in italian since my account is italian. I forgot to say that my exchange account is my Company's exchange server while office 365 is my personal account.
Il test della connettività non è stato superato
Dettagli del test
<input class=" __ecpStyleButton" id="testSelectWizard___CustomNav3_buttonStartOver" name="testSelectWizard$__CustomNav3$buttonStartOver"
style="padding:8px 8px 8px 29px;text-align:left;border-style:none;cursor:pointer;background-image:url(https;background-background-repeat:no-repeat no-repeat;" type="submit" value="Ricomincia" /><input class=" __ecpStyleButton"
id="testSelectWizard___CustomNav3_buttonRunAgain" name="testSelectWizard$__CustomNav3$buttonRunAgain" style="padding:8px 8px 8px 29px;text-align:left;border-style:none none none solid;cursor:pointer;background-image:url(https;border-left-color:#cccccc;border-left-width:1px;background-background-repeat:no-repeat
no-repeat;" type="submit" value="Esegui di nuovo il test" />
<input class=" __ecpStyleButton" id="testSelectWizard_ctl12_btnExpandAll" name="testSelectWizard$ctl12$btnExpandAll" style="padding:8px 8px 8px 29px;text-align:left;border-style:none
solid none none;cursor:pointer;background-image:url(https;border-right-color:#cccccc;border-right-width:1px;background-background-repeat:no-repeat no-repeat;" type="submit" value="Espandi tutto" /><input class="ecpStyleButtonImageOnly
__ecpStyleButton" id="testSelectWizard_ctl12_btnSaveXml" name="testSelectWizard$ctl12$btnSaveXml" style="padding-padding-bottom:6px;padding-text-align:left;border-style:none;cursor:pointer;background-image:url(https;background-background-repeat:no-repeat
no-repeat;" title="Salva come XML" type="submit" value="" /><input class="ecpStyleButtonImageOnly __ecpStyleButton" id="testSelectWizard_ctl12_btnSaveHtml" name="testSelectWizard$ctl12$btnSaveHtml"
style="padding-padding-bottom:6px;padding-text-align:left;border-style:none;cursor:pointer;background-image:url(https;background-background-repeat:no-repeat no-repeat;" title="Salva come HTML" type="submit" value=""
/>
Analizzatore connettività di Microsoft sta tentando di testare il servizio di individuazione automatica per [email protected].
Il test del servizio di individuazione automatica non è stato superato.
Altri dettagli
Passi del test
Sto tentando di contattare il servizio di individuazione automatica con ciascun metodo disponibile.
Non sono riuscito a contattare il servizio di individuazione automatica con nessun metodo.
Altri dettagli
Passi del test
Sto tentando di testare il possibile URL del servizio di individuazione automatica https://xx.com:443/Autodiscover/Autodiscover.xml
Il test di questo potenziale URL del servizio di individuazione automatica non è stato superato.
Altri dettagli
Passi del test
Sto tentando di risolvere il nome host xx.com in DNS.
Sono riuscito a risolvere il nome dell'host.
Altri dettagli
Indirizzi IP restituiti: aaa.bbb.aaa.bb
Tempo trascorso: 376 ms.
Sto testando la porta TCP 443 sull'host xx.com per controllare che sia aperta e in ascolto.
La porta specificata è bloccata, non è in ascolto o non produce la risposta prevista.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl01_tmmArrow">Altre
info su questo problema e su come risolverlo</label>
Altri dettagli
Ho rilevato un errore di rete durante la comunicazione con l'host remoto.
Tempo trascorso: 21252 ms.
Sto tentando di testare il possibile URL del servizio di individuazione automatica https://autodiscover.xx.com:443/Autodiscover/Autodiscover.xml
Il test di questo potenziale URL del servizio di individuazione automatica non è stato superato.
Altri dettagli
Passi del test
Sto tentando di risolvere il nome host autodiscover.xx.com in DNS.
Sono riuscito a risolvere il nome dell'host.
Altri dettagli
Indirizzi IP restituiti: aaa.bbb.aaa.bb
Tempo trascorso: 368 ms.
Sto testando la porta TCP 443 sull'host autodiscover.xx.com per controllare che sia aperta e in ascolto.
La porta è stata aperta correttamente.
Altri dettagli
Tempo trascorso: 377 ms.
Sto testando la validità del certificato SSL.
Il certificato ha superato tutti i requisiti di convalida.
Altri dettagli
Passi del test
Analizzatore connettività di Microsoft sta tentando di ottenere il certificato SSL dal server remoto autodiscover.xx.com sulla porta 443.
Analizzatore connettività di Microsoft ha ottenuto il certificato SSL remoto.
Altri dettagli
Soggetto del certificato remoto: CN=autodiscover.xx.com, OU=xx, O=xx, L=ll, S=Italy, C=IT, Autorità emittente: CN=xx, DC=xx, DC=xx, DC=com.
Tempo trascorso: 722 ms.
Sto convalidando il nome del certificato.
Ho convalidato il nome del certificato.
Altri dettagli
Ho trovato il nome host autodiscover.xx.com nel nome comune dell'oggetto del certificato.
Tempo trascorso: 0 ms.
Sto convalidando l'attendibilità dei certificati.
Il certificato è ritenuto attendibile e tutti i certificati sono presenti nella catena.
Passi del test
Analizzatore connettività di Microsoft sta tentando di generare catene di certificati per il certificato CN=autodiscover.xx.com, OU=xx, O=xx, L=ll, S=Italy, C=IT.
Ho costruito una o più catene di certificati.
Altri dettagli
Ho generato 1 catene totali. La catena di qualità massima termina con il certificato radice CN=Baltimore CyberTrust Root, OU=CyberTrust, O=Baltimore, C=IE.
Tempo trascorso: 33 ms.
Sto analizzando le catene di certificati per verificare se sono presenti problemi di compatibilità con le versioni di Windows.
Ho identificato potenziali problemi di compatibilità con alcune versioni di Windows .
Altri dettagli
Analizzatore connettività di Microsoft può convalidare la catena di certificati solo usando la funzionalità di aggiornamento dei certificati radice da Windows Update. Il tuo certificato potrebbe non essere attendibile su Windows se la funzionalità di aggiornamento
dei certificati radice non è abilitata.
Tempo trascorso: 5 ms.
Sto testando la data del certificato per verificarne la validità.
Sono riuscito a convalidare la data. Il certificato non è scaduto.
Altri dettagli
Il certificato è valido. NotBefore = 6/24/2014 12:44:45 PM, NotAfter = 6/23/2016 12:44:45 PM
Tempo trascorso: 0 ms.
Sto verificando la configurazione IIS per l'autenticazione del certificato client.
Non ho rilevato l'autenticazione dei certificati client.
Altri dettagli
Accetta/Richiedi certificati dei client non è configurata.
Tempo trascorso: 924 ms.
Sto tentando di inviare una richiesta POST di individuazione automatica a possibili URL di individuazione automatica.
Non sono riuscito a ottenere le impostazioni di individuazione automatica durante l'invio della richiesta POST.
Altri dettagli
Passi del test
Analizzatore connettività di Microsoft sta tentando di recuperare una risposta del servizio di individuazione automatica XML dall'URL https://autodiscover.xx.com:443/Autodiscover/Autodiscover.xml per l'utente [email protected].
Analizzatore connettività di Microsoft non è riuscito a ottenere una risposta XML del servizio di individuazione automatica.
Altri dettagli
Ho ricevuto una risposta HTTP 401 Non autorizzato dal server remoto Unknown. In genere questo dipende dall'uso di una password o un nome utente non corretto. Se stai tentando di accedere a un servizio di Office 365, controlla che il valore usato sia il
tuo nome dell'entità utente (UPN).
Intestazioni risposte HTTP:
Connection: Keep-Alive
Content-Length: 58
Content-Type: text/html
Date: Mon, 09 Feb 2015 07:47:30 GMT
Server: Microsoft-IIS/7.5
WWW-Authenticate: Negotiate,NTLM,Basic realm="autodiscover.xx.com"
X-Powered-By: ASP.NET
Tempo trascorso: 3904 ms.
Verrà verificato se in DNS è presente un record CNAME di individuazione automatica per il tuo dominio 'xx.com' per Office 365.
Non è stato possibile convalidare il record CNAME di individuazione automatica in DNS. Se la tua cassetta postale non è presente in Office 365, puoi ignorare questo avviso.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl02_tmmArrow">Altre
info su questo problema e su come risolverlo</label>
Altri dettagli
Non esiste nessun record CNAME di individuazione automatica per il dominio 'xx.com'.
Tempo trascorso: 173 ms

Issue with Outlook for Mac - MS exchange account setup

Hello, after trying to connect the hotmail exchange account to Outlook for Mac 2011 I still can't see account in the left panel. The account is still marked orange instead of green. I can't figure out what is wrong with the settings. Please help!

Hi Vasko,
MAC 2011 is different from Outlook. Sorry for the lack of knowledge on MAC.
I suggest re-creating a new thread on the MAC forum so that we can get more professional suggestions.
For your convenience:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
Thanks
Mavis
Mavis Huang
TechNet Community Support

Contact card format incompatibility between Outlook for Mac and Mac contacts

Seems that Mac Office 2011 Outlook contacts no longer directly sync with iPhone, I use a manual process of dragging the vcf file from my Outlook contacts list to a desktop folder and then dragging the contact from that folder to my Mac Contacts file. Even though Mac contacts file accepts the file, sometimes information is missing and the contact data won't go to the icloud and thence post to my iPhone. It's as if the .vcf format from Outlook isn't a match for the .vcf file format that Mac Contacts expects. Many times I have to manually copy the contact data from the outlook contact into a new contact file in Mac Contacts to get that contact to sync across iCloud to my iPhone. Can anyone tell me what the problem might be?

Hello,
Open both in Text Wrangler, 2nd line should show version, are they the same?
What are the differences beyond there?
Do some Outlook entries have some separators in the entry, like : or ; that may be throwing off the fields?

Keeping Gmail email addresss and using Outlook 2011 for Mac and Exchange

Hi,
we use gmail for email at present with Outlook on a Mac. Having found that contacts and calendars cannot be synched between Oulook for Mac and Gmail I want to use exchange as a means of getting this sync working between my iPhne, iPad and OSX calendar and
contacts.
We actually want to continue with our gmail addresses (because it's too painful to change to anything else). I understand that gmail can forward messages to Exchange and presumably to be read in Outlook for Mac. How do we use Outlook for Mac and Exchange
to send emails such that they are sent using our gmail email address.
I.e people are not aware of what is going on in the background - they sent to our gmail address and receive a reply from the gmail address
Many thanks
Mike

Good luck with that.
You're not going to like this answer, but you should let Exchange be your e-mail system. Move off Gmail to Exchange on-premises or Online.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Send Issues with Outlook for Mac (2011 / V15) and Exchange 2013 SP1

Hi all,
we have a strange issue with only with Outlook for Mac Users (version 2011 and the newest Outlook Version (V15) from Office 365) connected to our Exchange Server 2013 SP1. Some emails which we send out to the exactly same recipient are not sent through our
Exchange Server.
We have sent 8 emails with subject "test1, test2, test3...". Only test 3-6 was arriving to the recipient. The other emails are in the "sent" folder but it was not sent out through the Exchange.
What we can see with "Get-MessageTrackingLog" is, that the Recipients and MessageSubject are empty for these emails:
Timestamp Sender Recipients MessageSubject
25.02.2015 16:48:52 [email protected].. {}
25.02.2015 17:04:43 [email protected].. {}
25.02.2015 17:08:25 [email protected].. {[email protected]} test 3
25.02.2015 17:08:56 [email protected].. {[email protected]} test 4
25.02.2015 17:09:38 [email protected].. {[email protected]} test 5
25.02.2015 17:09:38 [email protected].. {[email protected]} test 6
25.02.2015 17:13:45 [email protected].. {}
25.02.2015 17:13:55 [email protected].. {}
We can still reproduce the issue on different Mac computers.
Thanks for any help in advance!
Thanks and best regards
Reto

Here is the mailheader form the successfully sent email:
Date: Wed, 25 Feb 2015 17:08:25 +0100
Subject: test 3
From: sender <[email protected]>
To: "'[email protected]'" <[email protected]>
This mailheader is from an email which was not sent out:
User-Agent: Microsoft-MacOutlook/15.6.0.150113
Date: Wed, 25 Feb 2015 16:48:52 +0100
Subject: test 1
From: sender <[email protected]>
To: [email protected] <[email protected]>
Interesting: Only the not received messages contains User-Agent string and have some quotation marks missing in the To field.

Issues connecting Outlook 2011 for Mac to Exchange Server 2013

Could someone help me with the bellow please:
I have a Mac with outlook 2011 on it.
We have recently set up Exchange Server 2013, and all of the Windows Workstation just required the trusted root certificate to be installed and they were working.
However I have spent hours reading different forums trying to get this working on the Mac and no luck.
The auto discover does not work when setting up the exchange email, therefore I have also tried setting up manually but it still will not connect to the server.

Hi,
Please check if the links below help:
How the Autodiscover service works with Outlook for Mac 2011:
http://technet.microsoft.com/en-us/library/jj984202(v=office.14).aspx
A great tool for troubleshooting Autodiscover and Outlook 2011 for Mac connectivity issue:
http://blogs.technet.com/b/johnmak/archive/2012/04/01/a-great-tool-for-troubleshooting-autodiscover-and-outlook-2011-for-mac-connectivity-issue.aspx
Since this forum is for general questions and feedback related to Outlook for Windows, it's better to post your question to the forum for Exchange or for Mac:
Exchange forum:
http://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserver
Office for Mac forum:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly
can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support

BB BOLD 9700 sync issues with Outlook for MAC

Hi Support,
I hope that you can help me? I have been having issues with my BB calendar not being able to sync with my Outlook for MAC calendar. I am using BB OS 6.0, Blackberry Desktop software 2.2.0 and Mac OS X version 10.7.2.
I have been able toget around the calendars not syncing but this morning I added iCal to iCloud, stupid move as it erased my entire calendar.
i was wondering if someone could help me restore my Outlook calendar and have my BB and calendar sync properly.
Please Help!!!

Hello and welcome to the BlackBerry Support Community Forums.
The BlackBerry Desktop Software needs a local calendar for sync. It does not support the iCloud.
You will need to create a new local calendar in your iCal to continue synchronizing with the Desktop Software.
As for restoring your Outlook calendar, you will need to talk to Apple for assistance.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Outlook for Mac and conflict with Mail

Hi
I have a mac Pro, have upgraded to Lion and have Outlook for Mac as my default email system. When I choose a file in Finder and go to email it the MAIL system kicks in and takes over. As I have set Outlook as the default nothing happens. Can anyone help please?

The "New Email with Attachment" option in the services menu is an applescript that is configured to point to Apple Mail and does not allow you to change it to Outlook.
As was suggested in other discussion links, you should try dragging the file directly onto the Outlook icon on your dock and it should create a new message with attachment for you:
https://discussions.apple.com/thread/3046634?start=0&tstart=0
The only hack that I could find for you was an article showing how to create a service to attach files to outlook. See this article: http://www.officeformachelp.com/2010/11/create-a-service-to-attach-files-to-a-ne w-outlook-for-mac-mail-message/
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Compatibility issues between solaris 10 patches and Weblogic server 9.2

Is there any documentation about possible incompatibility between certain solaris patches and Weblogic server?

Hi,
Can you post the output of below commands from your OS?
uname -a
getconf LONG_BIT
Do you want to download and install 64-bit WLS 9.2 on your OS?
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Differences between CC for Mac and CC for Windows

Hello,
I just read here in the forum that possibilities regarding app-making in InDesign are limited when you are a Windows user. Seems like the "Create App"-possibility is for mac users only. Terry White made a very good video about app-making, but failed to mention that you needed not only CC (or CS6), but also a Mac.
Be that as it may, I would like to know if there is a list somewhere, describing in detail the differences between possibilities and options on CC for Windows compared to CC on a Mac.
And - if there is no list, can anyone tell me the differences?
Regards,
MikHva

Thanks for the answer. I can see that I messed up formulating the last entry - what we are about to do is upgrade from CS6 to CC.
Maybe you could help me with a related question. The last few days I have been searching for alternatives to builing my apps in InDesign, and I turned to Dreamweaver. I copied the CSS from InDesign to dreamweaver, fixed the content and made my app work through my 1 phonegap build-project (the InDesign version looked better, though) - but getting on fra Dreamweaver to Android and iOS involves Phonegap.
I can see that Adobe has developed the Adobe Phonegap Build. Is that a program (app) that I can acces after subscribing to the Creative Cloud? A friend of mine has the CC-version and I asked if she had acces to install Adobe Phonegap Build, but it was not on her list of programs to install.
- As things look right now we might be going for a Pro or Enterprise version - but I haven't figured out the difference between the two yet - I've been busy with Dreamweaver.
Sincerely and with thanks,
MikHva

I have issues - BlackBerry DM for Mac and a Tour 9630

I have a Tour 9630 and I am trying to sync on a Mac running Leopard and using the BB DM software. When I start to sync the progress bar starts to move across and then just stops, it stays like that forever and either doesn't do anything or crashes. Any one else out there having these problems? I can't sync my calendar or anything! Please help! I don't want to go back to using Missing Sync. (I have a whole other set of issues getting Missing Sync to communicate with my BB after installing the new DM. I had to install the DM in order to fix my BB when it got stuck on 552 and 507 error messages).
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Hi,
I had the same problem with Pocket Mac. Now with BB Desktop Manager the first time it duplicated my contacts and those I couldn't delete on the Tour. First, check out the Tour and the Mac and find out where do you have the most updated list. That one is the one that you're going to sync to the other. If is on the Mac, wipeout the Tour, if is vice versa, clean the Address Book on the Mac and when you sync, overwrite the other one. Other option is to sync one thing at a time. First your contacts, then the calendar and so on. The calendar sync has worked for me since the first time. Keep the Tour sync with only ONE computer. Other thing is, backup the data on the Tour, BB Desktop M will help you do it. Use the version 1.0. You can find it here, because the 1.0.1 update is what you will find on the BB site. http://www.megaupload.com/?d=CGR9QN2S
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Seamlessly switching between iTunes for Mac and Windows

The path on a Windows machine to my iTunes is something like N:\My Music, where N is mapped as a network drive. On a Mac, that same Drive N is mapped as “fireserver” on the server machine. So on iTunes for the Mac, it would have to be //servername/fireserver/My Music or something along those lines.
Here’s the problem. The iTunes Library.itl and iTunes Music Library.xml are the files in Windows that store the information regarding which iTunes music is there, as well as the playlists and their contents. Therefore, if I move from one machine to another, as long as each has the server’s drive mapped as N, I can copy those two files from one machine to the other and it serves two purposes. First, it is a backup of sorts of my iTunes library. Second, I don’t have to update the information on two computers but rather one, and then copy the files to have an identical library, including playlists.
I would like to sync my iPhone and iPod(s) with my Mac, but I have a Windows machine, and need to continue to use that Windows machine to do other things with iTunes, such as port music to the backyard of my house. I don’t know how to keep the two iTunes libraries in sync since the xml and itl files refer to files and folders within N:\My Music. Even if I laboriously edited those files and did a global replace, that would be a one shot deal, and thereafter, I would have to update on the Windows side and on the Mac side.
So here is the question. Is there a way that I can set up my Mac so that when I refer to N: it knows that I mean //servername/fireserver (I’m not sure if I have the syntax right, but I think I’m getting my point across)? In this way, the files would point to N:\whatever and the computer would know that I mean //servername/fireserver/whatever.
This would solve a major problem for me.
Thanks in advance!

I have been really surprised by the lack of responses to this post. I'm thinking, this is such a typical thing that people would want to do - sharing their music with friends and family - I can't be the first to have the problem. Plus, I've always received such quick, expert advice on this forum to other questions since buying my Mac a couple of months ago.
But now I'm wondering whether there is something else going on that precludes the resident experts from answering. Is sharing music as I've described illegal? Maybe that's why everybody's keeping quiet, i.e., if you tell me how to share my songs with a friend then you're assisting in copyright infringement.
I didn't think it was illegal to share music with a friend in this way, as long as the songs you've downloaded from iTunes aren't shared on more than four devices or whatever. If it is illegal I'd sure like to know. That would also explain the radio silence.
Thanks.

What is difference between Numbers for Mac and for iPod Touch?

Trying to decide pros/cons of getting Numbers for my iMac vs. just for my iPod Touch? Obviously, one is cheaper than the other. Dumb question, but I guess I cannot use Numbers downloaded from App Store on my iMac; just on my iPod Touch? And, can I just buy Numbers for iMac; seems only option is to buy as part of package under iWorks (don't need Pages or Keynote for the home).

(1) Numbers for iOS and Numbers for OSX are completely different products building files using the same format.
(2) You may buy Numbers as a single application thru Mac App Store. The application Mac App Store is delivered with Lion.
Yvan KOENIG (VALLAURIS, France) samedi 14 janvier 2012
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My Box account is : http://www.box.com/s/00qnssoyeq2xvc22ra4k
My iDisk is : http://public.me.com/koenigyvan

Why would a font appear different between Ppt for mac and mail? specifically the lower case "v"... spelled in a sequence

I am using the Hipster Pro font... and when I use it in ppt for MAC, Evana-- the v in Evana has a swoop that extends outside and in mail it doesn't.
I'm not sure why this discrepancy exists as my logo doesn't have it and its causing me problems.
When I try and do a cut/paster for this box it changes it too.
Eva

carmela
Jeff is right about the two options for inserting a fonts character - but Most Importantly - he is also right in his statement (in agreement with mine) that if the audience machine does not have the font installed they will not see "Hipster Script Pro"
Here's what ya do - make it a "PICTURE" and insert it inline, just like we do here. If this Simple Editor can display it, you should be Golden.
If you want to show off your page design skills, the has more tools
ÇÇÇ
EDITaddedEXAMPLE
Dear Bugs Bunny
Where did you come up with the phrase "What's up, Doc?"
With regards
This has bee resized with the corner button-ie thingeys obtained by clicking the cursor on the image while in the editor

Synch issue between Outlook for Mac and Exchange server

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