Synching contacts, other items on Info tab now taking over an hour!

This started with the itunes update that brought MobileMe support. Synching contacts and other items on the Info tab before this version of iTunes would take seconds- probably quite a bit less than a minute to synch everything on the Info tab. Now, my Contacts (synching with Outlook) take about 45 minutes to synch, and everything on the Info tab combined takes a little over an hour. And this data almost never changes. I have only around eighty contacts, which haven't changed in months, only one scheduled event, etc. Over an hour??? I can import my whole contact list into Google contacts in less than 5 seconds. This happens on a 1st gen iphone and two different 3g iPhones, and I even tried reinstalling iTunes and making sure Outlook was auto-archiving. What next? I now have to basically skip synching anything on the Info tab. Is this just underhanded MobileMe marketing? Anyone else experience this?

OK I've got this one resolved. the solution was in the sticky in this section about resolving syncing problems with Contacts under Windows. It suggested to go to Edit -> Preferences -> Syncing, and click the "Reset Sync History" button. Now the problem they described this being the solution for is not the problem I was having- all my syncs were accurate, as far as I know; but I don't care at this point- it worked, so I'm happy. If you are spending several minutes syncing Contacts, try the above.

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Why are messages now taking over an hour to arrive following the update?

Since the update important, well almost all my texts and iMessages are taking up to an hour to arrive, what's this all about and could someone suggest a fix for me please. Thanks

Liz187 wrote:
I'm replying to my own question to point out my connection is through TimeWarner Cable; normally everything runs fast.
It's worth noting that because Mountain Lion is 4 gigabytes, it's probably many times larger than anything else you usually download. And how fast something downloads is affected by your service level. When downloading most web pages and movies, most people would not notice the difference between, say, a 3 gigabit per second service and a 20 megabit per second service. I, for example, have a 12 megabit connection and that usually means most files seem about equally fast, but a massive system installer like Mountain Lion usually takes most of an hour to download due to its sheer size. I realize I could cut the time down if I paid more per month for a 20 megabit connection or faster, but since it's only occasional that I download something this big I don't want to pay more.
The speed of cable like Time Warner can be (I hear) variable depending on things like how many people are online in the neighborhood. My 12Mb DSL connection is just about always running at its rated speed, but a lot of areas can't get DSL faster than 3Mb or so. In other words there are a lot of reasons why a download as large as an OS X system installer might be slow.
One important thing that can help: Make sure you have minimized the downloading or uploading of anything else on your computer or any other device in the house. For instance, if your spouse is watching a movie on Netflix, your kid is downloading music, and your own computer is uploading an automatic backup to Carbonite or Backblaze, your download won't be able to use the full bandwidth of your connection.

Hi got a $9.99 account but four some reason i can't download photoshop its been hanging now for over a hour ]

hi got a $9.99 account but four some reason i can't download photoshop its been hanging now for over a hour ]

I am having a similar issue. I was trying to download Bridge trial and I think the download manager was quit in the middle or the internet connection was lost. I un-installed the manager and re-installed it. But no matter what its stuck at 42%.

I have an old ipod that i have not used in a very long time, ive had it on a charger now for over an hour and i still cnnot get my ipod to turn on, how can i fix my problem, i just downloaded the new version of itunes aswell, so i know its not my itunes.

i have an old ipod touch that i have not used in a very long time, and im having trouble gettign it to turn on. ive had it on a charger for over an hour now and still nothing hs changed. i just updated my itunes to the current version they haev so i know its not an itunes problem its rather a problem with the old ipod touch itself. im leaving for deployment soon and im trying to get this fixed without having to send it in. If anyone has any ideas on how to get this thing turned on it would be greatly appreciated.

Well, two thoughts.
The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
The battery has deep discharged and is now dead. It will never recharge and should be replaced.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
The flat fee for a battery exchange is, I believe, $99.00 USD.

A new tab now appears over my home page which is set correctly; the same tab appears when I want to print from internet and I CAN'T PRINT.

A new tab has suddenly appears over my home page when I go online. I don't know where this came from; is it a Mozilla Firefox thing? Even worse, when I try to print from internet, this page appears instead of my printer box and I am unable to print what I want.

You may have an unwanted extension that is modifying sites (or the toolbar area). Try this:
Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable.
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Does that flush the tab?
Please report back on anything suspicious you find so others can learn about its bad behavior.

I have been doing an iTunes update on my desktop now for over an hour and it will not finish. Appears that it wants to finish but no luck.

I'm looking for a solution for this as it is taking TOO long. I also did the new update on my mini ipad this morning, i use it most of the time. I am looking for a way to delete photos that have been imported from emails and such. The new update changed the format and I can't find how to do so. Answers anyone???

Well, two thoughts.
The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
The battery has deep discharged and is now dead. It will never recharge and should be replaced.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
The flat fee for a battery exchange is, I believe, $99.00 USD.

HT201587 Rent and play now takes over eight hours to download??

paid to rent and watch now, THEN told it would be eight hours nine minutes before it could be watched??? That time is now increasing? 9 hrs 45.... 10 hrs.... Why did I pay? Could have had it from Sky straight away, albeit for £1 more.
I Downloaded the imitation game a week ago, and all I get when I try to play back is "an error occurred please try later"?
First apple product I EVER bought that I wished I hadn't.....

For some legal reason rented movies have to be completely downloaded before they can be watched, unlike purchased content which you can start watching right away. That being said though I can download a whole movie in 15 min or so. It sounds like your internet connection may not be even close sufficient for streaming HD content. If that is the case and product is still new I would take it back as it is useless without a very fast broadband internet connection. Are you able to use other streaming services like Netflix or Hulu?
You might contact your ISP so some of them limit traffic from streaming providers like iTunes and Netflix.
Since you were never able to access the content you can contact Apple customer service for a refund. They are usually pretty flexible on this.

How long should the installation of new software for iphone take. Mine has been downloading now for over 3 hours. I don't want to disconnect and lose my data.

How long should it take to update an I 4 phone to the new system. Mine has been going for 3.5 hours and is not finished, but I don't want to disconnect and lose my data.

Mine took about an hour or so but it mostly depends on your modem and processor speeds. You can check the progress by clicking your iphone on the left and then checking the download progress. As long as that is moving I would just leave it and wait but don't let your computer shut down.

My new iphone 5C seems to be stuck on syncing contacts; well over an hour; is this normal?

My new iphone 5C seems to be stuck on syncing contacts; it's been in step 2 for over an hour.

Hi, I have the same problem. Using ipad 2 with ios 5 and a mac running lion (10.7.2). My iphone syncs fine, but my ipad2 just sits there for ever with the message:
'Synching Data to ... (Step 6 of 6) Waiting for items to copy'
Have tried rebooting the ipad but it didn't help.

Is there a phone number to call Adobe. I go around an endless loop pressing their contact info tabs? Maybe someone at this sight can help. I am new to digital photo - I have been a B&W film photographer for many years. I have a problem with a Macbook Ai

Is there a phone number to call Adobe. I go around an endless loop pressing their contact info tabs? Maybe someone at this sight can help. I am new to digital photo - I have been a B&W film photographer for many years. I have a problem with a Macbook Air. It was working fine - I was using LR and a message came on the screen that said something like the memory was dangerously low. I stopped and tried to delete LR files. I couldn't do it. I closed the program and tried reopening and got the message that there is not enough memory available to open LR. I contacted Apple. They spent a half hour on the phone with me and eventually told me they didn't know how to help. The tech said that LR had gobbled up all the memory and said I should contact Adobe and ask where and how my photo files are stored and to delete them. I have several back-ups. Thanks - Arthur

This sort of error message only comes up for Lightroom when your hard disk is full. Indeed this has nothing to do with internal memory as that will be intelligently be dealt with. If you have a mac Book Air that is not so surprising as the cheapest versions come with very small hard disks and if you shoot raw with any recent camera, you'll fill up your hard disk very quickly and you can probably only store a few months of pictures if you are a typical photographer. So the bottom line is that you need to create some room on your hard disk. You should move some of your originals to an external hard disk. You can also delete some of your backup copies of your catalog file that Lightroom automatically generates every few days and that quickly gobble up hard disk space. So first figure out how full your hard disk is. To see that, go to the apple menu, hit -> About this Mac -> More info->Storage. You should see your internal hard disk on top and you'll find that it is almost entirely full with photos. Now find your Lightroom catalog file using Finder. It is usually in a folder in the Pictures folder in your home directory. You should see a Lightroom 5 Catalog.lrcat file, a previews file and a folder called backups. Inside the backups folder, you'll find a lot of subfolders. They have names that show the dates the backups were created. If you have backups of your entire hard disk, you can delete these backups when they are older than a few months. I usually only keep the last 4 around. Just drag the folders into the trash can on the dock on the bottom of your screen and empty the trash. This will probably free up enough space that Lightroom will already run again. Now start thinking about where you will want to store older images. If you have a good USB3 or Thunderbolt hard disk that is probably the best option. There is a video here by Adobe that has some instructions on how to do this: Is Your Hard Drive Full? Here’s How to Move Images to Another Drive in Lightroom. « Julieanne Kost's Blog If that doesn't work because you don't have enough hard drive space to run Lightroom yet, here is another set of instructions to move your files using the finder to the other hard disk: How do I move only my photos to another hard drive, leaving the catalog where it is? - The Lightroom Queen. If you follow that, as soon as you confirm all your images are on the new hard disk, you can delete them from your internal one. She is not so clear about that part but if you don't delete the originals that you moved off you don't free up space. You should move the folder structure over to the new hard disk and then reconnect the folders in Lightroom. That should make it refind all your images.
That said, if you are uncomfortable with the computer in itself, your best bet is to find a local photography club. There is invariably a Lightroom savvy person in there that could help you move your files. That might be your best bet if you are uncomfortable moving these yourself. A general mac savvy person like you would find at an Apple store or so generally will not be able to help you with this except when they are photographers themselves and know Lightroom. You might get lucky with that.

HT1296 When synching Outlook Contacts and calendars with iTunes for Windows, I do not get the option to "Synch Contacts with". It says, and cannot be changed, that it is synching with iCloud. How do I get iTunes to give me an option other than iCloud?

Using iTunes for Windows to synch my Outlook Contacts and Calendars into my iPhone 5, with the iPhone Device designated and in the Info tab, I do not have the option to "Synch Contacts with", but have an unchangeable message that it is synching with iCloud. How do I create that option to synch with Outlook?

Hi there,
I would recommend taking a look at some of the troubleshooting steps found in the article below.
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
-Griff W.

Where is the info tab on iTunes 11.0? I need to update my contacts to my iPhone 5.

I cannot update my contacts from Entourage to my iPhone using iTunes 11.0. The online instructions refer to an "info tab" which does not appear on the new iTunes. Help!

this is hardly resolved. I do not see any info tab in itunes on the computer, on the iphone or on the site. I see no info tab at all anywhere. The so called settings is in the iphone and its not there. the gear that is normally settings (not labelled of course) has no item in the drop down as info. There is no devices next to the itunes store. There is a devices 2 items down under the itunes store, you open that drop down arrow and there is no info button.
So where is this mysterious itunes button? It is getting very frustrating to come across solved help tickets that are not solved and short on info. Stating to look in itunes when there are several different itunes that are involved here does not help.

I was trying to merge my iPhone contacts with my mac. However, after the info tab at the sync I do not get the option to merge. only overwrite the iPhone or the mac.

I just set up my iphone at the cell phone store - they transferred my contacts from my phone (not mac/iphone related) I now want to merge my iphone contacts with that in my mac. Aftere the uncheck the "Automatically sync and info tab. I do not get the option to merge the two. Only options to overwrite the mac or the phone.
Any suggestions?
Thanks

this problem has been solved

ITunes not giving FULL list of Calendars/Contacts in "Info" tab

I have updated to the most current version of iTunes 7.7(43).
I have restored the new 3G iPhone's software.
When attempting to SYNC the phone, in the "INFO" tab in iTunes "Contacts" and "Calendars" are present, but only indicated "Your contacts/calendars are being pushed to your iPhone over the air from MobileMe".
Neither Contacts nor Calendars LIST the various groups/calendars such as is pictured in Step 2 here: http://www.apple.com/mobileme/setup/iphone/mac.html
Any ideas on what's going wrong?
Thank you.

I am having the exact same problem. My configuration is iPhone 3GS, Windows Vista and iTunes 10.4.1.10. I see you have been waiting for a solution for almost two weeks. I have been looking for a solution to this problem for many days now also without success. I think it is real charming that Apple now is one of the most valuable companies in the world, but they expect their customers to flounder around in support forums trying to fix Apple's screwed up software or pay them to notify them of defects in their software. I may not abandon my iPhone because I really don't have an option to switch right now, but with this kind of service, there is no chance I will subject myself to the same type of customer abandonment with other Apple products. Not a smart business strategy Apple.

TS3297 I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now?

I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now? Help

Do what it told you to do.
Contact itunes support
http://www.apple.com/support/itunes/contact/

Synching contacts, other items on Info tab now taking over an hour!

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