Synching gets stuck at step 2 of 7 while backing up, why?

Hi,
I'm in win7, and my Itunes Synching gets stuck at step 2 of 7 while backing up, why?

Hi sachi85,
Thanks for visiting Apple Support Communities.
If you are not able to back up your iPhone to iTunes for Windows, or connect to the iTunes Store, the symptoms may be related. At this point we may not have enough information to determine that, and we can start with some steps to troubleshoot the symptoms individually.
You can find detailed troubleshooting steps in these articles on the Support site:
Can't connect to the iTunes Store - Apple Support
iOS: If you can't back up or restore from a backup in iTunes - Apple Support
Cheers,
Jeremy

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Hi,
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This should fix it (hopefully you'll only have to do steps 1 and 2):
1. If you are using wireless networking, try connecting directly to your modem with a cable. Connections to the iTunes servers are a bit on the sensitive side and the occasional glitch can throw off matching if it has a lot of work to do. I have a "perfect" setup so I initially dismissed that as a solution (or part of one), but it does make a difference. Once it's working correctly you can switch back to a wireless connection and it should be fine from there.
2. In iTunes, hold down the Option key (or the Shift key if you're using Windows) while you click Store, Turn Off iTunes Match. Hold down the same key again and close iTunes. Since there may be some things cached, restart your computer. Open iTunes and Turn On iTunes Match again.
3. If Match does not complete, try a couple more times just to be sure. Note that Match completing doesn't mean everything is done - some changes trickle back over time, but it should report success.
4. If you still have problems, you can do a complete reset by contacting Apple's iTunes Store team and ask them to cancel your Match subscription and refund it so that you can purchase and start Match again from scratch. Wait until your iTunes account shows the credit before doing this (just to be sure the entire cancellation process on the Apple side has completed).
I hope this works for you - it did for me and it's so nice to have it working perfectly.

Match getting stuck on step 1!

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Relax this is not unusual, suggest you work through the guidance in the User Tips area of this forum. Often it is simply a matter of identifying the few Songs that the process objects to.

My syncing my iphone to itunes, it constantly gets stuck on step 2 of 8, backing up. I can't get any further to sync any further data. Can anyone help please?

I need someone to help as i cannot sync any music or get my audio message off my phone. How do I get passed step 2 of syncing???

If it's getting stuck in step 2 it probably means the previous backup is corrupt someway. I would remove the last backup (copy it to another location for safe keeping) and then try to backup again manually.
If you tell me what kind of computer you have I can give further instructions for moving your backup to a different location.
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right click on the device in the left-hand column of itunes, and select backup from the menu that appears.

IPhone sync using iTunes gets stuck on step 3 of 7 syncing calendars

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I had it hanging on Calendar sync as well ...
This worked for me:
http://support.apple.com/kb/TS1627
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I made sure Calendar was empty on my computer: ~/Library/Calendars/
Cleared out. Emptied Trash.
Then per above link, cleared sync services from terminal:
/System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsync .pl full
Plugged in iPhone, set my prefs again, sync'ed. Went thru the sync quickly and got everything back to normal with only single events.
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(sorry I know I switched thread topics, but sync and dupes seem to go hand in hand)
Hope this helps.
Rich
Then

HT201253 what do you do when you sync gets stuck at step 3 of 7?

what do you do when you sync gets stuck at step 3 of 7?

i don't know why it happens. but i know how frustrating it can be. the same thing happened to me. i posted a few inquiries in different apple forums and didn't get any ideas of how to fix it. i did however find a solution on my own.
i found that if i did a "restore my ipad" that it fixed it. i was hesitant at first because i was afraid of loosing valuable information. but much to my relief i didn't loose any thing. other than an hour of my time.
this seemed to fixed my problem of being stuck on "waiting for items to copy". my ipad now syncs both wired and wirelessly without any hang ups. however i would suggest that if you are syncing a large amount of data (movies for example) that you do it wired and not wirelessly. i found that it takes a lot longer to sync movies wirelessly.
good luck

Synching gets stuck at step 2 of 7 while backing up, why?

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